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LoriM15 (Florida)
Posts: 1,009
Posted:
We recently changed management companies. With the new company we had to change banks and open new bank accounts. Our treasurer is very hands on (some say obsessive) about knowing how much money is in each account. He had a system, before the transition, where he kept money in an operating account and a "reserve" account (not like for just reserve expenditures, it was like a savings account) and then he would move money moved back and forth as necessary, plus make transfers in and out of our investment account that holds the CDs for our reserve study accounts.

The new company has a different set up. They have an operating account but then sweep any money in the operating account into another account each day, so the operating account is always at zero. If a check or auto-payment needs to be paid, they move money from the sweep account into operating. Our treasurer is extremely unhappy with this process and the fact that he has access to the operating account, but not to the sweep account yet. Today he just flipped out. The transition has been hard for him because he has HIS way and HIS processes and they are not following his procedures. He called me this morning and told me they are stealing from our accounts and they are purposely hiding money from him. This is a large, reputable management company and they are not stealing our money.

I'm trying to get the new management company to explain to him the WHY of the setup, since he just cannot figure out why it's set up this way. In my experience in business, it's common to use sweep accounts but he said he had never heard of such a thing.

For those of you who use (or work at) management companies, have you ever had a set up where they used a sweep account? Can you help me explain why we would have our finances set up this way? I'm working with the management company to explain why and then figure out if there's a way we can make him more comfortable. But in reality 99% of treasurers would not be as detailed as he is and I have to think of the next treasurer who might not care as much. Thanks.
MaxB4
Posts: 3,513
Posted:
I own a management company in California. I have seen it once when a management company swept money from the operating account into a "sweep" account and then pay the bills from there. The problem was all the other HOAs had their money deposited into this sweep account. Sorry, this is NOT how you manage individual HOA accounts.

We use one large national HOA specialized bank. Each HOA has one operating account and one reserve account set up ahead of time. Not all will use the reserve account, it is there for the future. All accounts are under the HOA name, c/o the management company. Any director that wishes will have read-only access. Each account is set up for auto-lockbox transactions and auto-bank reconciliation, which reconciles the account on the 1st day of the month. In less than an hour, I can have 72 accounts financial ready to be emailed to board members and posted to their web portal automatically.

By using a sweep account, I am not sure how you reconcile the operating accounts on a monthly basis. There can be reasons for a management company to use a sweep account, but I don't believe it is ethical. To me, that is the same as co-mingling funds. Sometimes when using vendors for a number of accounts, the management company can get a volume discount by paying all the accounts at one time and pocketing the discount. Sorry, that is unethical.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
The new MC I like that method. It makes sense for an HOA. My feeling is your other person thinks operates as their own personal account. They do not understand it is a non profit where "0" is the goal.

May need to explain that a non profit not a charitable one works. That a zero balance saves on risk of taxation. Plus keeps a savings account as more of a guide of if HOA is funded well.

It is a hard concept for many to understand. It is not easy.

Former HOA President
LoriM15 (Florida)
Posts: 1,009
Posted:
Quote:
Posted By MaxB4 on 05/19/2023 12:08 PM
I own a management company in California. I have seen it once when a management company swept money from the operating account into a "sweep" account and then pay the bills from there. The problem was all the other HOAs had their money deposited into this sweep account. Sorry, this is NOT how you manage individual HOA accounts.

We use one large national HOA specialized bank. Each HOA has one operating account and one reserve account set up ahead of time. Not all will use the reserve account, it is there for the future. All accounts are under the HOA name, c/o the management company. Any director that wishes will have read-only access. Each account is set up for auto-lockbox transactions and auto-bank reconciliation, which reconciles the account on the 1st day of the month. In less than an hour, I can have 72 accounts financial ready to be emailed to board members and posted to their web portal automatically.

By using a sweep account, I am not sure how you reconcile the operating accounts on a monthly basis. There can be reasons for a management company to use a sweep account, but I don't believe it is ethical. To me, that is the same as co-mingling funds. Sometimes when using vendors for a number of accounts, the management company can get a volume discount by paying all the accounts at one time and pocketing the discount. Sorry, that is unethical.

That's an interesting point. I don't believe the co-mingle the funds in the sweep account, but I don't know. I will verify. They did say that part of the reason is to keep us under the FDIC limit for insurance, but because we bill our fees monthly instead of quarterly we don't usually have that much cash.

MaxB4
Posts: 3,513
Posted:
Quote:
Posted By MelissaP1 on 05/19/2023 12:10 PM
The new MC I like that method. It makes sense for an HOA. My feeling is your other person thinks operates as their own personal account. They do not understand it is a non profit where "0" is the goal.

May need to explain that a non profit not a charitable one works. That a zero balance saves on risk of taxation. Plus keeps a savings account as more of a guide of if HOA is funded well.

It is a hard concept for many to understand. It is not easy.

HOLY CRAP
DavidG45 (Delaware)
Posts: 994
Posted:
If the Treasurer's method follows generally accepted accounting principles, then he has every right to be upset that the PMC is ignoring his instructions. The PMC works for the Association, not the other way around.

Our HOA has a subset of homes that are a 55+ community. We have two funds: a common fund that all homeowners pay an equal amount into each year, and a 55+ fund whose only purpose is to pay for the 55+ amenities, which only the 55+ homeowners pay into. The Bylaws are very clear that the two funds have separate purposes. However, while the developer controlled the Board he never explained this to the PMC, and the PMC was not competent enough to explain it to him. Meanwhile, every year the 55+ operations ran a surplus, and every year it was swept into the common fund at the end of the year because the PMC does not account for our money separately.

It has taken me two years to get the PMC to properly account for our money, and to get the 55+ funds back where they belong. So the fact is, one person might be jumping up and down because they see something that others are blind to. I thought when I pointed this out to the PMC they would simply say "Oh, wow, we didn't realize that - we will correct the general ledger immediately." I was astonished when they argued that this misappropriation of funds was completely legitimate, and refused to follow my instructions.

Bottom line, I agree with your Treasurer. And, honestly, I would not want a Treasurer who is not "hands on" and "obsessive." You can lose a lot of money casually allowing a 3rd party to manage your money telling you "don't worry your pretty little head about it."

JohnC46 (South Carolina)
Posts: 14,265
Posted:
My first blush is why is a sweep account even needed? Secondly if the sweep account has money from more then one HOA in it, I would be opposed to it.
DavidG45 (Delaware)
Posts: 994
Posted:
Quote:
Posted By JohnC46 on 05/19/2023 1:18 PM
My first blush is why is a sweep account even needed? Secondly if the sweep account has money from more then one HOA in it, I would be opposed to it.


We have an operating account that we carry a balance of around $50,000; with a sweep account for when the balance goes above $50,000 -- with the excess going to the sweep. The sweep account gets a higher interest rate, and we've decided anything above $50,000 is unnecessary for handling our monthly bills.

I agree - I would be very uneasy if one HOA's money were comingled with another.
DavidG45 (Delaware)
Posts: 994
Posted:
Quote:
Posted By JohnC46 on 05/19/2023 1:18 PM
My first blush is why is a sweep account even needed? Secondly if the sweep account has money from more then one HOA in it, I would be opposed to it.


We have an operating account that we carry a balance of around $50,000; with a sweep account for when the balance goes above $50,000 -- with the excess going to the sweep. The sweep account gets a higher interest rate, and we've decided anything above $50,000 is unnecessary for handling our monthly bills.

I agree - I would be very uneasy if one HOA's money were comingled with another.
TimB4 (Tennessee)
Posts: 21,059
Posted:
For those that are not familiar with sweep accounts, take a look at the following:

Sweep Accounts Definition: Types and How They Work from Investopia

What Is a Sweep Account, and How Does It Help My Small Business? from a bank

The main just of the articles are that the funds should be earning a higher interest in a sweep account.
My questions to an MC using sweep accounts would be:

Who benefits from the higher interest (The MC, the HOA or both)?

Is it one sweep account for all managed properties (commingling of funds - as Max warned about) or separate accounts for all?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Sorry Cathy.

I didn't see your link to the same article.
ElleN (Idaho)
Posts: 4,420
Posted:
-- Like others, the first question that came into my mind was: Is the PM commingling funds from other HOAs?

-- Was this not discussed prior to hiring this PM?

-- The Treasurer should be given at least read-only access to the sweep account immediately. If the PM refuses, and I lived at this HOA, then I would be troubled.
LoriM15 (Florida)
Posts: 1,009
Posted:
I have confirmed that the funds are not being comingled. The sweep account is a paper transaction apparently done at midnight every day. We have a meeting with the head accountant next week.

We did sign papers to allow this. It’s a standard program for the management company. I can’t say more because I don’t have any more information yet. But I do know they are not stealing or hiding our money.

I do appreciate our treasurer. He’s a great guy and an asset to the community. But he’s not an accountant and has trouble with standard business practices. He can’t understand accrual accounting. And he had all the bills going his private account so he could see them before letting the PM code them for payment. He also never included the board in the approval process- just made decisions on whether to pay them himself. He didn’t keep secrets but didn’t want another person doing approvals . He was the one who tied up all our reserves in a CD ladder so when we needed funds we couldn’t get to them without huge penalties.

The PM just needs to educate us and then we can figure this out. I’m learning along with him. But sometimes leading a board is damn hard.
MarkM19 (Texas)
Posts: 1,459
Posted:
Lori,
This should have been discussed when interviewing this PMC. Don't expect them to change any accounting practices for your HOA. You mention that this is a larger management company, so I am sure they are doing best practices.
CathyA3 (Ohio)
Posts: 6,299
Posted:
Quote:
Posted By TimB4 on 05/19/2023 2:05 PM
Sorry Cathy.

I didn't see your link to the same article.

Great minds and all that...
WarrenR4 (Colorado)
Posts: 13
Posted:
I'm sorry, but that is not how a sweep account works... The money is still present and it doesn't save you anything on taxation to have a sweep account. Typically they are simply used to provide a higher interest rate on overnight funds instead of having them sitting in a zero interest or low interest account. HOAs, even though many are not-for-profit still should act like a business. And the fact that the dues would make accounts higher in deposits, you want to get the highest rate of return while still remaining in cash. That's the main purpose.

-Current Board of Directors Treasurer and Financial Services/Operations Director
WarrenR4 (Colorado)
Posts: 13
Posted:
Honestly, what you treasurer was doing is not allowed.... id be surprised if he wasn't stealing or embezzling funds....One of the few things you are not allowed to do is move HOA funds into personal accounts....
LoriM15 (Florida)
Posts: 1,009
Posted:
Just want to follow up. First, our treasurer never moved money to a personal account. The investment account where he likes to keep money is in the association's name. We just don't like that he moves money around so much, although he got the message and this is happening less.

Second, he figured out how the sweep account works and that the money is still available for paying bills and moving to the investment accounts. He has view access to all the bank accounts, and other than the fact that it takes a few days for the PM company to make the transactions, he's happy.

There is NO WAY money is being embezzled. Not only is he an honest guy, but we have a full audit of the books done every year.

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