MargaretM5 (Hawaii)
Posts: 34
Posts: 34
Posted:
SFH, WA, annual budget about $30,000
In the past, our management company has always emailed the board monthly financial reports that include balance sheet, income statement, list of delinquent accounts, invoices, and bank statements. As treasurer, I use those documents to create my monthly report (basically a detailed cash flow report) that is accurate to the penny (our MC has a history of making accounting mistakes, so I double-check everything.) I am also secretary, so I make sure to save a copy of all the reports in the association's files for the board's easy future access--because our MC charges the association if the board needs access to our files. The MC posts a copy of their reports on our web portal, for all homeowners to access, but it does not include the list of delinquent accounts nor any "sensitive" invoices, such as from collections attorneys.
This week the MC has rolled out a new system: their monthly reports are now integrated into the web portal for board access only and they did not post the sanitized copy for homeowners. I have a few concerns, and am looking for feedback here before bringing them up at the next meeting.
-- The new system does not include an actual copy of the bank statements. Just a list of credits and debits from each account. It appears this may be available in real time, or some approximation of it. It feels like I should see actual bank statements every month. I don't have access to the bank accounts.
-- The monthly report from MC is no longer a single PDF, easy to save in my files. I now have to click 20+ different links to see everything and other than screen shots I can't see an easy way to download, print, or save a copy. Is this progress, or a potential problem?
-- There doesn't seem to be any report for the homeowners to access. Should there be? It feels like there should be, but the likelihood that anyone ever actually looks at it is really small. I will still prepare my monthly treasurer's report, which gets posted with the meeting minutes, and homeowners can still request access to the records for a processing fee, but is that enough?
Can you think of any potential problems I've missed? Thank you.
In the past, our management company has always emailed the board monthly financial reports that include balance sheet, income statement, list of delinquent accounts, invoices, and bank statements. As treasurer, I use those documents to create my monthly report (basically a detailed cash flow report) that is accurate to the penny (our MC has a history of making accounting mistakes, so I double-check everything.) I am also secretary, so I make sure to save a copy of all the reports in the association's files for the board's easy future access--because our MC charges the association if the board needs access to our files. The MC posts a copy of their reports on our web portal, for all homeowners to access, but it does not include the list of delinquent accounts nor any "sensitive" invoices, such as from collections attorneys.
This week the MC has rolled out a new system: their monthly reports are now integrated into the web portal for board access only and they did not post the sanitized copy for homeowners. I have a few concerns, and am looking for feedback here before bringing them up at the next meeting.
-- The new system does not include an actual copy of the bank statements. Just a list of credits and debits from each account. It appears this may be available in real time, or some approximation of it. It feels like I should see actual bank statements every month. I don't have access to the bank accounts.
-- The monthly report from MC is no longer a single PDF, easy to save in my files. I now have to click 20+ different links to see everything and other than screen shots I can't see an easy way to download, print, or save a copy. Is this progress, or a potential problem?
-- There doesn't seem to be any report for the homeowners to access. Should there be? It feels like there should be, but the likelihood that anyone ever actually looks at it is really small. I will still prepare my monthly treasurer's report, which gets posted with the meeting minutes, and homeowners can still request access to the records for a processing fee, but is that enough?
Can you think of any potential problems I've missed? Thank you.