DennisG7 (Georgia)
Posts: 155
Posts: 155
Posted:
Our annual assessment payments were sent out in late Dec and are due on Feb 1. Theyare past due on March 1 and subject to a late charge and interest. I recently contacted our management company and asked them to send me a copy of the actual letter they send to members so I could review the letter and become familiar with it. I also asked to see a copy of the late letter notification of one specific member who's account has been seen to collections for nearly 2 years.
I received a copy of the late payment notification and the late charge sent to members a day after my request. I think we had about 15-16 members that had not yet paid, out of 189 members. But I was surprised that the one person in collections got no letter or any communication from the management company. I was told that once the account goes into collections that no further commincations are made...it must all come from the attorney. I was a little surprised since evry communication from the attorney comes with a bill to the HOA, sometimes $100 or more for every contact with the member. Is this normal?? Although the member is in collections this "policy" means that the member has not heard from us or the mangement company for about 2 Years! The attorney also indicated that several certified letters sent to the member have been returned as "undeliverable" by the USPS. The member apparently does not open the doorto sign for the letter thus it appears to me that they have not received anything from the management company or the attorney for 2 years.
We have filed a lawsuit against the member but the sheriff has been unable to serve it after 2 or 3 attempts according to the county website. The next step is a legal notice in the paper and then a court date, which I'm thinking the member will not attend.
My question is really to get advice on whether our management company should stop sending any correspondence to the member regarding assessment payments?
Thanks for your comments.
dennisg7
I received a copy of the late payment notification and the late charge sent to members a day after my request. I think we had about 15-16 members that had not yet paid, out of 189 members. But I was surprised that the one person in collections got no letter or any communication from the management company. I was told that once the account goes into collections that no further commincations are made...it must all come from the attorney. I was a little surprised since evry communication from the attorney comes with a bill to the HOA, sometimes $100 or more for every contact with the member. Is this normal?? Although the member is in collections this "policy" means that the member has not heard from us or the mangement company for about 2 Years! The attorney also indicated that several certified letters sent to the member have been returned as "undeliverable" by the USPS. The member apparently does not open the doorto sign for the letter thus it appears to me that they have not received anything from the management company or the attorney for 2 years.
We have filed a lawsuit against the member but the sheriff has been unable to serve it after 2 or 3 attempts according to the county website. The next step is a legal notice in the paper and then a court date, which I'm thinking the member will not attend.
My question is really to get advice on whether our management company should stop sending any correspondence to the member regarding assessment payments?
Thanks for your comments.
dennisg7