Property Management Company Transition

This is why you sit down with the soon to be former property management company and set up a transition plan and both dudes sign off on it. You do not "hope" for or assume anything but have it spelled out so both sides know what's expected. Besides, they're losing a client- why on earth should they make things easier for their competition? What made you think that would happen?

I agree it does seem petty - sometimes the way you leave the stage is more important because you don't know if you'll want or need to do business again. But you'll have to learn from this and take an active role in the transition. Have a sit down (or several) with the oncoming manager and see what they need, and then each board member can take on a task to oversee. Some of you can work with tge new manager and others can work with the outgoing company to ensure everything's done efficiently before the changeover. Get your attorney involved so you do everything according to both contracts - especially if it becomes necessary for him or her to run interference on the association's behalf.

Keep homeowners informed and tell them there many be a few days when association activities are suspended to finalize the change so they'll have to wait until that's done before resuming regular operations.

There is a book on the CAI website about property managers, how to select them and such, and I belive it also discusses mowing from one company to another. Not that you'll do this again in a few years, but perhaps next time the board can read certain sections so they can avoid this.