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CynthiaC8 (California)
Posts: 1
Posted:
Hello, I am new to this site and also just elected to our board as the HOA President. I am in California, is there a privacy act that forbids the listing of new owner's names, space numbers and phone numbers in the monthly newsletter? The office releases all information monthly to the editor for circulation. I was told by someone in another park that this falls under the privacy act and should not be done. I have not been able to find anything on this so I thought maybe someone can help me out. The information does come out once a year in a telephone directory, and the resident has the option to have the phone number unlisted. Any help is appreciated.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
That is kind of tricky. You can provide that list upon request if anyone want the list. Sans Email addresses because those are optional/not required.

Personally, I would NOT put that information in a newsletter or for broadcasting. It would be more of an "upon request" situation. Not everyone wants to be contacted. I think should be able to opt out of releasing name/phone number/email address. You can't stop anyone from knowing the address. It's on the door or mailbox. That isn't private.

Former HOA President
MaxB4
Posts: 3,513
Posted:
There is no such privacy act in California. An owner is allowed to opt out of providing their information, but email addresses are required to be provided as long as an owner has opted in.
KerryL1 (California)
Posts: 14,550
Posted:
Yes, unless owners have opted out, their HOA & mailing addresses can be provided to owners who request it in writing. If owners have opted in to it, the HOA also may provide their email addys to other Owners. There is no "privacy act," that I'm aware of.

I'm not so sure about phone numbers.

In any case and though much of her reply is wrong for CA and maybe for her state too, I agree with Melissa that it's better not to publish these in a newsletter or in other "public" materials.

For other info, visit Davis-stirling.com, which has everything you want to know about CA Common Interest Developments, which apparently your park must abide by
CathyA3 (Ohio)
Posts: 6,299
Posted:
The rule of thumb is that just because some info is publicly available (names, addresses, etc.), it doesn't give any entity outside of the one maintaining that info to proactively publish it.

It's the difference between homeowners being able to ask for and receive the info vs. deciding to give them the info whether or not they've asked for it.

I'm in a different state, but our attorneys recommended that our community directory be opt-in rather than opt-out - ie. we won't publish people's information unless they've actually given us permission to do so. Once something is accessible on the internet, you should assume that anyone can get a hold of it, including those who have no right to it and who will misuse it. Many people want to keep a low profile, and they aren't necessarily hiding from a stalker or other bad guys. (Some years back, a woman in another community in my area was shot to death by her ex-husband - outside her home, in broad daylight. I also know someone who is probably in some form of witness protection. And this is a fairly calm and peaceful area - a friend refers to it as "Mayberry". You just never know.)

Aside: for people in community associations who want to protect their personal info, consider getting a separate email address and phone number (burner phone or Google Voice number) that you use only for association business.
ElleN (Idaho)
Posts: 4,420
Posted:
I want to encourage Cynthia's HOA Board to ask an attorney not so much because I think any law is being violated but so the attorney can tell the board that the bad of this practice outweighs the good.

What purpose does publishing this information serve?

In my opinion publishing people's names, addresses and phone numbers as Cynthia describes can only invite conflict.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
You will always have that member who will complain the HOA is not sharing information. However, no one said it can not be upon written with the information people opt in to release.

I am with Cathy on this. Having been a stalking victim myself. I am very hesitant about who can view my information. I do not use my real name on social media or emails. People will complain about it! Had several people attack me for refusing to give that information out. As if they had a right to it. Better safe than sorry. Had one poster try to post my personal address on a forum once. Luckily was not my information but it was someones.

So do not publish it but say upon written request. That way can make sure who gets the information is a member.

Former HOA President
MarshallT (New York)
Posts: 414
Posted:
I am not aware of a Privacy Act, however your association might have a privacy policy that covers the handling of resident information.

As others have said, owners must give their consent before their contact information is placed on this type of list. Is it possible to share it on some type of password-protected page like a website or owner's portal?

While distributing through a newsletter is not automatically out of the question, most owners would probably prefer for that not to happen.
JamesB37 (California)
Posts: 351
Posted:
Keep in mind the 'membership list' in California cannot be used for certain things or you may become liable or subject to punitive damages"

Corporate Asset. A membership list is a corporate asset. (Corp. Code ยง 8338(a).) Without the consent of the board a membership list may not be:

(1) Used to solicit money or property unless such money or property will be used solely to solicit the vote of the members in an election to be held by their corporation.

(2) Used for any purpose which the user does not reasonably and in good faith believe will benefit the corporation.

(3) Used for any commercial purpose or purpose in competition with the corporation.

(4) Sold to or purchased by any person.
Penalty for Misuse. Any person who misuses a membership list is liable for any damage caused by the misuse, including punitive damages for a fraudulent or malicious misuse. (Corp. Code ยง 8338(b).)
CathyA3 (Ohio)
Posts: 6,299
Posted:
Some other observations:

* Community directories may be a holdover from the pre-internet days. Nowadays you can log onto your county's property search feature and find info about who owns property in your community.

* Anyone who publishes personally identifiable information needs to consider the possibility of liability if this info is misused. Our attorney recommended that we discuss with our insurer to make sure that we have sufficient coverage. A privacy policy is also a very good idea.

* Name, address, email addresses and phone numbers get you closer to identity theft than name and address alone.

* Not necessarily related to directories, but you know what really bugs me? Those yard signs that schools around here give to their pupils. Parents: can we talk? First off, the common elements aren't your personal social media page. And most important, any rando driving through your community knows where the children live. And since the school is identified, the rando knows when the kids are coming and going. This is a good idea??!! (I blame social media for convincing people to put their personal lives on display for all and sundry to see. And yes, I'll pipe down now.)

MaxB4
Posts: 3,513
Posted:
California has state statues that supersede any advice given here.
KerryL1 (California)
Posts: 14,550
Posted:
To develop Max's point, Cynthia, only CA statutes apply to your association. Competing opinions you see here do not matter. Here is CA Civil Code 5200 "(9) Membership lists, including name, property address, mailing address, email address, as collected by the association ... but not including information for members [owners] who have opted out pursuant to Section 5220."

I'd forgotten about phone #s and, as you can see, they are not required to be given to Owners.

But, still agreeing with others, I would not publish any of that info in a directory or even on the assn. protected website. Ours simply have to ask in writing for this info.

KerryL1 (California)
Posts: 14,550
Posted:
To develop Max's point, Cynthia, only CA statutes apply to your association. Competing opinions you see here do not apply. Here is CA Civil Code 5200 "(9) Membership lists, including name, property address, mailing address, email address, as collected by the association ... but not including information for members [owners] who have opted out pursuant to Section 5220."

I'd forgotten about phone #s so looked up the Civil Code and, as you can see, they are not required to be given to Owners.

But, still agreeing with others, I would not publish any of that info in a directory or even on the assn. protected website. Owners simply need to ask in writing for this info.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Cynthia

I say printing the name and address of a new owner in a Newsletter would require the permission of the new owner. If wanting to be vague you could say the Association welcomes So and So with no additional information.

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