💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

TimB4 (Tennessee)
Posts: 21,062
Posted:
I find it's interesting how some posts are phrased to illicit certain responses and when the details are drawn out, the actual facts shine a different light onto the topic.

Most know that survey questions are written to illicit a desired responses.
It's good to remember that some forum threads are also written to illicit a desired response.

Sometimes it's due to the OP having on blinders - that is to say, the poster is so wrapped up in the issue and so frustrated that they can't see any other perspective to the issue.
When this occurs, I've found that the poster is often receptive to different perspectives.

Sometimes it's intentional - Shopping for answers would be one reason.
When this occurs, I often see that the individual hears but doesn't listen.

Just an interesting observance.
JimR24 (Texas)
Posts: 399
Posted:
Quote:
Posted By TimB4 on 01/12/2023 3:30 AM
I find it's interesting how some posts are phrased to illicit certain responses and when the details are drawn out, the actual facts shine a different light onto the topic.

Most know that survey questions are written to illicit a desired responses.
It's good to remember that some forum threads are also written to illicit a desired response.

Sometimes it's due to the OP having on blinders - that is to say, the poster is so wrapped up in the issue and so frustrated that they can't see any other perspective to the issue.
When this occurs, I've found that the poster is often receptive to different perspectives.

Sometimes it's intentional - Shopping for answers would be one reason.
When this occurs, I often see that the individual hears but doesn't listen.

Just an interesting observance.

Right on Tim....lol...

Discussion boards are mighty good indicators of the human condition - takes all types...[smile]...

oljim, in texas

Lovin' life with my honey!
and, President of HOA in Texas
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Keep in mind that most surveys are created to monitor opinions. Well the person who writes the survey is basing most of it on THEIR opinion. There is a difference between taking a "POLL" and a "Survey". Example: You walk out of a polling place. Someone approaches you and asks "Who did you vote for?" That is a POLL question. It is a simple fact with simple choices. Now a SURVEY would ask this "Why did you vote for that person? A. They are cute. B. Knowledgeable. C. You know them personally. Well this "survey" is geared towards making you think this person is good looking smart person that your voting for because you know them. Keep in mind you may have voted for them because (Like me) have the most "porn star" sounding name. (True story). Now the "survey" results will now reflect the person was voted on by being "Cute" if majority selected "A". Is that really why and does that reflect the whole story or the narrative of the surveyor?

That is what Tim is touching on. I may send a survey out that says "What do you think of the HOA collecting money by taking over the duty of sending out part of closing paperwork?" Well I think the HOA getting more money is great! However, this doesn't take into consideration that this "extra" money will required paying taxes on it. It is also going to be done by one person who normally part of the volunteer duties is now going to do it for a "profit" for the non-profit HOA.

I can get anything basically to be skewed by a survey. Taking a poll of people's opinion by collecting their feedback is what a HOA should be doing.

Sometimes people just want to support their own opinion be darned if it's supported by law or reality...

Former HOA President
TimB4 (Tennessee)
Posts: 21,062
Posted:
Actually, I was simply touching on an observation.

I used surveys as an example.
CathyA3 (Ohio)
Posts: 6,299
Posted:
My recent observation is related to Tim's post. At some point, ignorance (even sincerely held ignorance) is essentially trolling. It can be hard to spot after a single thread, but if someone posts multiple threads and they all pretty much go the same way, you can assume they're looking for something other than information and you may as well not bother responding.

Another thing I've noticed on all boards where people can ask for advice: the issue that gets the OP to post is often the tip of the iceberg and not the most serious thing that's wrong in their situation. For example, a few years ago a new poster complained that the board wasn't providing board meeting minutes. After much digging, it turned out that there was no board, only one person who got elected years ago and who just stayed put, the community's corporate status had lapsed and they were uninsured. Yipes.
SheliaH (Indiana)
Posts: 6,964
Posted:
Yup.

It's always been interesting to me when people ask what appears to be a simple question, and when you respond, it seems your response isn't what the OP expected to hear or wanted to, and then they'll say "here's more information". As if that will switch the response to something they want to hear. Sometimes it does, sometimes not, but I love to hear details and so it's a little annoying when they don't bring up that information from the beginning. It would save everyone a lot of time. Once again, people should also remember you can accept some, none, or all of what's said on this website, so why raise your blood pressure when you disagree with a response? Just skip that comment and respond to another. Other people read the posts so if it doesn't help you, it may help someone else - which is the main objective of this site - a positive place for community association leaders to share ideas and learn.

As Jim noted, it takes all kinds. People are messy and that's something people forget whether living in an HOA or anywhere else. We spend a lot of time and money looking for a home (it's the American Dream to own one's own domicile, right?) and so it's easy to get pissed off when people you barely know come along and say, no you can't do that or you need prior approval to do this. A little back and forth later, you start hearing "the HOAs are crap with busybody board members" and all that. That can also be true, but I think Tim's third and fourth paragraphs sum up what goes on at least half the time on this website.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
WendyM5 (North Carolina)
Posts: 1,522
Posted:
You forgot to mention NO one even bothered to reply when I posted the update below. The original question was who is the requestor in this contract clause dealing with closing paperwork:
Should the Association request agent to perform the following .....coordination with cpa, etc,......blah blah. Upon request and at a fee paid for by requestor, agent will provide current homeowner, potential homeowner{,} and or mortgage company
documentation needed for closing and or transfer of property.


MC replies below that the requestor was the home owner.

That is a misinterpretation of the contract. "Upon request" is not the Boards request. Its the buyer and sellers request and they are responsible for the fee not the association. This is not something that can be negotiated as this service is part of the contract and will need to remain part of XXXX's services. We are not equipped to effectively work with a third party for closings.


My response was Contract between MC AND BOD can't enforce terms on a 3rd party (seller)
AND even if what MC is saying is true. The clause still lets the seller choose who they use. The seller can choose to use the HOA's BOD.

Zero people gave input on the above. The only response Im trying to illicit is for people to stick to the topic and answer the question.

vis ta vie
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By WendyM5 on 01/12/2023 5:53 AM
You forgot to mention NO one even bothered to reply when I posted the update below. The original question was who is the requestor in this contract clause dealing with closing paperwork:
Should the Association request agent to perform the following .....coordination with cpa, etc,......blah blah. Upon request and at a fee paid for by requestor, agent will provide current homeowner, potential homeowner{,} and or mortgage company
documentation needed for closing and or transfer of property.


MC replies below that the requestor was the home owner.

That is a misinterpretation of the contract. "Upon request" is not the Boards request. Its the buyer and sellers request and they are responsible for the fee not the association. This is not something that can be negotiated as this service is part of the contract and will need to remain part of XXXX's services. We are not equipped to effectively work with a third party for closings.


My response was Contract between MC AND BOD can't enforce terms on a 3rd party (seller)
AND even if what MC is saying is true. The clause still lets the seller choose who they use. The seller can choose to use the HOA's BOD.

Zero people gave input on the above. The only response Im trying to illicit is for people to stick to the topic and answer the question.

You don't get to decide how people respond or pick what things can be discussed with your posts and to be perfectly honest it's arrogant that you think you can direct how the conversation goes. You think when you make it post that it's all about you. This is a learning site and any post can spawn related questions or topics that help others learn.

I also would ask that you ponder this thought. Many of your post end up with people disagreeing with you. If it was just one or two people that might not indicate a problem. When it's a lot of people, maybe this indicates that you need to look within and see why so many people have a problem with your posts and your responses?
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By JohnT38 on 01/12/2023 6:01 AM
Posted By WendyM5 on 01/12/2023 5:53 AM
You forgot to mention NO one even bothered to reply when I posted the update below. The original question was who is the requestor in this contract clause dealing with closing paperwork:
Should the Association request agent to perform the following .....coordination with cpa, etc,......blah blah. Upon request and at a fee paid for by requestor, agent will provide current homeowner, potential homeowner{,} and or mortgage company
documentation needed for closing and or transfer of property.


MC replies below that the requestor was the home owner.

That is a misinterpretation of the contract. "Upon request" is not the Boards request. Its the buyer and sellers request and they are responsible for the fee not the association. This is not something that can be negotiated as this service is part of the contract and will need to remain part of XXXX's services. We are not equipped to effectively work with a third party for closings.


My response was Contract between MC AND BOD can't enforce terms on a 3rd party (seller)
AND even if what MC is saying is true. The clause still lets the seller choose who they use. The seller can choose to use the HOA's BOD.

Zero people gave input on the above. The only response Im trying to illicit is for people to stick to the topic and answer the question.


You don't get to decide how people respond or pick what things can be discussed with your posts and to be perfectly honest it's arrogant that you think you can direct how the conversation goes. You think when you make it post that it's all about you. This is a learning site and any post can spawn related questions or topics that help others learn.

I also would ask that you ponder this thought. Many of your post end up with people disagreeing with you. If it was just one or two people that might not indicate a problem. When it's a lot of people, maybe this indicates that you need to look within and see why so many people have a problem with your posts and your responses?

Ok, then maybe people can also ponder why a forum even exists if answering questions is not the goal? No one disagreed with me and said the "requestor" was the seller. Sure they disagreed on tangential off topic stuff that I already reseached. Even now instead of giving a straight up or down answer of who REQUJESTOR is your response is to argue.

vis ta vie
JimR24 (Texas)
Posts: 399
Posted:
Quote:
Posted By WendyM5 on 01/12/2023 6:26 AM
Posted By JohnT38 on 01/12/2023 6:01 AM
Posted By WendyM5 on 01/12/2023 5:53 AM
You forgot to mention NO one even bothered to reply when I posted the update below. The original question was who is the requestor in this contract clause dealing with closing paperwork:
Should the Association request agent to perform the following .....coordination with cpa, etc,......blah blah. Upon request and at a fee paid for by requestor, agent will provide current homeowner, potential homeowner{,} and or mortgage company
documentation needed for closing and or transfer of property.


MC replies below that the requestor was the home owner.

That is a misinterpretation of the contract. "Upon request" is not the Boards request. Its the buyer and sellers request and they are responsible for the fee not the association. This is not something that can be negotiated as this service is part of the contract and will need to remain part of XXXX's services. We are not equipped to effectively work with a third party for closings.


My response was Contract between MC AND BOD can't enforce terms on a 3rd party (seller)
AND even if what MC is saying is true. The clause still lets the seller choose who they use. The seller can choose to use the HOA's BOD.

Zero people gave input on the above. The only response Im trying to illicit is for people to stick to the topic and answer the question.


You don't get to decide how people respond or pick what things can be discussed with your posts and to be perfectly honest it's arrogant that you think you can direct how the conversation goes. You think when you make it post that it's all about you. This is a learning site and any post can spawn related questions or topics that help others learn.

I also would ask that you ponder this thought. Many of your post end up with people disagreeing with you. If it was just one or two people that might not indicate a problem. When it's a lot of people, maybe this indicates that you need to look within and see why so many people have a problem with your posts and your responses?


Ok, then maybe people can also ponder why a forum even exists if answering questions is not the goal? No one disagreed with me and said the "requestor" was the seller. Sure they disagreed on tangential off topic stuff that I already reseached. Even now instead of giving a straight up or down answer of who REQUJESTOR is your response is to argue.

Uh, I know most all of you have viewed this in others - but, ummmmm, maybe it's time to look again at the definition of narcissistic behavior. People and societal behavior are a hoot!...lol...

Just sayn'....[smile]...

oljim, in texas

Lovin' life with my honey!
and, President of HOA in Texas
JeanneH3 (North Carolina)
Posts: 158
Posted:
Quote:
Posted By TimB4 on 01/12/2023 3:30 AM
I find it's interesting how some posts are phrased to illicit certain responses and when the details are drawn out, the actual facts shine a different light onto the topic.

Most know that survey questions are written to illicit a desired responses.
It's good to remember that some forum threads are also written to illicit a desired response.

Sometimes it's due to the OP having on blinders - that is to say, the poster is so wrapped up in the issue and so frustrated that they can't see any other perspective to the issue.
When this occurs, I've found that the poster is often receptive to different perspectives.

Sometimes it's intentional - Shopping for answers would be one reason.
When this occurs, I often see that the individual hears but doesn't listen.

Just an interesting observance.

It's confirmation bias and everyone has it, including you. I see it as people not grasping what the most pertinent facts are to bring forward nor do they know how to arrange the presentation of facts in a logical manner. I've experienced this years ago when I and two siblings engaged in arbitration with a fourth sibling over the estate of our father. I and the two sibs went into the process all fired up believing one set of facts was the most important but I had hired an excellent attorney who kept three snorting mad clients reined in because he was better than we were at determining what were the best facts to bring forth and when to do it. He clobbered our brother, the executor, who had been embezzling from the estate, among other things.

Since you are implying by default that you do not post factually inadequate posts to illicit responses, perhaps your role in the forum is to use your talents to draw out the facts that are pertinent and guide people, like a lawyer or advisor would do, to understand what is really important and what is not.

To answer your question later in this thread, from the Mayo Clinic web page: "Narcissistic personality disorder is a mental health condition in which people have an unreasonably high sense of their own importance. They need and seek too much attention and want people to admire them."
MichaelT21 (Arkansas)
Posts: 200
Posted:
I've said before that if the OP desires a certain answer, they should just say that in the first post and save everyone time.
TimB4 (Tennessee)
Posts: 21,062
Posted:
Quote:
Posted By JeanneH3 on 01/12/2023 7:15 AM
Posted By TimB4 on 01/12/2023 3:30 AM
I find it's interesting how some posts are phrased to illicit certain responses and when the details are drawn out, the actual facts shine a different light onto the topic.

Most know that survey questions are written to illicit a desired responses.
It's good to remember that some forum threads are also written to illicit a desired response.

Sometimes it's due to the OP having on blinders - that is to say, the poster is so wrapped up in the issue and so frustrated that they can't see any other perspective to the issue.
When this occurs, I've found that the poster is often receptive to different perspectives.

Sometimes it's intentional - Shopping for answers would be one reason.
When this occurs, I often see that the individual hears but doesn't listen.

Just an interesting observance.


It's confirmation bias and everyone has it, including you.


Absolutely agree.

Everyone has bias.

Quote:
Posted By JeanneH3 on 01/12/2023 7:15 AM

Since you are implying by default that you do not post factually inadequate posts to illicit responses,

Certainly not what I was implying.
I was making a general observation.

Everyone posts based on their perspective.
I believe one can make a better, more informed, decision on an issue based on the more perspectives one can see.

My observation, perhaps, could have been stated better as I see many are pulling things from the posting that simply wasn't intended.

Quote:
Posted By JeanneH3 on 01/12/2023 7:15 AM

To answer your question later in this thread, from the Mayo Clinic web page: "Narcissistic personality disorder is a mental health condition in which people have an unreasonably high sense of their own importance. They need and seek too much attention and want people to admire them."

I don't think I had such a question.
ElleN (Idaho)
Posts: 4,420
Posted:
Quote:
Posted By TimB4 on 01/12/2023 3:30 AM

Sometimes it's due to the OP having on blinders - that is to say, the poster is so wrapped up in the issue and so frustrated that they can't see any other perspective to the issue.
When this occurs, I've found that the poster is often receptive to different perspectives.

Sometimes it's intentional - Shopping for answers would be one reason.
When this occurs, I often see that the individual hears but doesn't listen.
Maybe. But in some contrast, I think quite often the forum does in fact plant a seed with the individual. He or she may resist responses in a new thread on a certain topic. (Ego is probably a large part of the latter.) But in subsequent threads, one can often see the individual evolving. The evolution is proof that learning is taking place.

Also when trying to teach, and despite someone being hostile to answers at least initially, I would never discount the importance of repetition. Particularly when seasoned folks here are spouting arcane jargon or factoids about HOA operations. The seasoned folks have some command of this jargon and factoids only from years of exchanges with others, study, experience, working with HOA attorneys, and the like. I think newbies cannot be expected to absorb all this information in one sitting.
KerryL1 (California)
Posts: 14,550
Posted:
Tim, it is simply not true that "most" surveys are written to elicit a "desired" response. Sure, surveys about attitudes or opinions sent to you by a political party may be designed as such. But the also may be neutral. But far more survey research is to learn about a lot more than attitudes. And they can help move us forward on many fronts. Survey research, for instance, about the particular health and living situations of, say, US military veterans over the age of 60 can guide all kinds of organizations in terms of their work with veterans. Correct survey design is a science and honest surveys are reviewed by neutral sometimes anonymous "judges" or even committees who look for bias, validity, etc.

Back to your topic, Tim. I do think many posters have real concrete issues and seek help to resolve them. Many newer posters do not give us enough information, so we have to ask for more, e.g., "are you on the board?" Some do not know common HOA language and so their questions might seem strange. Many do not know how to find out about their rights and obligations as HOA members and/or leaders. Again, we can draw them out and maybe do a little educating.
MaxB4
Posts: 3,513
Posted:
Supposedly, this site is " A positive place for community association leaders to share ideas and learn." A forum for Community Association Boards and Other Volunteers to discuss topics concerning their association duties.

99.9% of the threads are from homeowners who have issues with their HOA.
CathyA3 (Ohio)
Posts: 6,299
Posted:
I view the threads from homeowners with problems as real-life training and discussion opportunities for the experienced board members and community managers. The thornier the problem, the more I learn. Even if the laws or CC&Rs are different from my own, I find that viewing typical issues through a different lens can be helpful.
KerryL1 (California)
Posts: 14,550
Posted:
Ha. Cathy beat me to it. Owners' issues are really good ways for HOA leaders to learn more and to teach each other.

I'd also say that "99.9% " questions one from owners is a wild exaggeration. Many questions come from board members, e.g., Wendy, MichaelT, Lori and also sometimes from committee members
KerryL1 (California)
Posts: 14,550
Posted:
Ha. Cathy beat me to it. Owners' issues are really good ways for HOA leaders to learn more and to teach each other. Some might articulate ideas that have been floating around in a leader's head, but the person was unable to state it until expressed here.

I'd also say that "99.9% " questions one from owners is a wild exaggeration. Many questions come from board members, e.g., Wendy, MichaelT, Lori and also sometimes from committee members
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By KerryL1 on 01/12/2023 2:22 PM
Ha. Cathy beat me to it. Owners' issues are really good ways for HOA leaders to learn more and to teach each other.

I'd also say that "99.9% " questions one from owners is a wild exaggeration. Many questions come from board members, e.g., Wendy, MichaelT, Lori and also sometimes from committee members

From my own experience, the greatest assets a Board member can bring to the table are soft skills. IMHO, We get bogged down on legal issues too much and don't often examine why a person is in the mess they are to begin with. Conflict is a given in an HOA community and Board members need to know how to use critical thinking skills, communication skills, education skills delegation skills and organizational skills just to mention a few.

We have a few regulars here that come across as very abrasive and have problems verbalizing their issues and are unable to take criticism. These flaws can easily come back and bite them in the ass if they are not careful. Being on the Board is tough and your soft skills better be good or you may be eaten alive.
JeanneH3 (North Carolina)
Posts: 158
Posted:
Quote:
Posted By TimB4 on 01/12/2023 9:35 AM
Posted By JeanneH3 on 01/12/2023 7:15 AM

To answer your question later in this thread, from the Mayo Clinic web page: "Narcissistic personality disorder is a mental health condition in which people have an unreasonably high sense of their own importance. They need and seek too much attention and want people to admire them."


I don't think I had such a question.

Correction, your suggestion: "maybe it's time to look again at the definition of narcissistic behavior".
TimB4 (Tennessee)
Posts: 21,062
Posted:
I will say that this thread has been illuminating.

I especially liked Ellen's posting.
LayaS (Nebraska)
Posts: 249
Posted:
Quote:
Posted By JohnT38 on 01/12/2023 2:45 PM
Posted By KerryL1 on 01/12/2023 2:22 PM
Ha. Cathy beat me to it. Owners' issues are really good ways for HOA leaders to learn more and to teach each other.

I'd also say that "99.9% " questions one from owners is a wild exaggeration. Many questions come from board members, e.g., Wendy, MichaelT, Lori and also sometimes from committee members


From my own experience, the greatest assets a Board member can bring to the table are soft skills. IMHO, We get bogged down on legal issues too much and don't often examine why a person is in the mess they are to begin with. Conflict is a given in an HOA community and Board members need to know how to use critical thinking skills, communication skills, education skills delegation skills and organizational skills just to mention a few.

We have a few regulars here that come across as very abrasive and have problems verbalizing their issues and are unable to take criticism. These flaws can easily come back and bite them in the ass if they are not careful. Being on the Board is tough and your soft skills better be good or you may be eaten alive.

You nailed it JohnT38.

Kerry, I agree that many of the posts are from owners with issues. Maybe not 99.9% but a lot. If you read Tim's thread about what brought you to this forum are initially from members who have had problems with something involving their HOA.

MelissaP1 (Alabama)
Posts: 13,836
Posted:
I can say personally I came here because there was no place for board members or potential board members to have a space. This is a place of education and helping those understand why a HoA board acts the way it does. This may help on both sides how better to work together. I did not have any of this when going through my experience. Glad it is here now

Former HOA President

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here