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MaxM7 (Texas)
Posts: 13
Posted:
Texas-

Old system: dropbox accessible 24/7 or mail. According to R&R, "Each owner shall pay monthly assessments as assigned by the Board by the 10th of each month. On the 11th of each month, $50 late fee will be assessed for late payments" Payments that were put in the box by midnight on the 10th were not counted late. If late payment assessed in previous month, Neither board when it was collecting fees, nor old PM charged recurring late fees if only payment not made on time were late fees, ie, were not charged late fees solely on unpaid late fees.

New system under new PM: Dropbox accessible ~12/6, mail, or electronic portal- fee for CC no fee electronic banking. According to R&R same but, "Each owner shall pay monthly assessments as assigned by the Board by the 10th of each month. On the 11th of each month until payment is paid in full." Payment is counted late if not processed by the 10th. If the 10th is a holiday, of falls on the weekend, payment must be made before office closing on last day before the 10th. IE, in Oct. payment had to be made before 5:30pm Oct 7th. If a late fee is assessed, and next months assessment is paid on time but the late fee from previous month remains unpaid, an additional late fee is assessed.

I talked to the PM manager and asked for a copy of their rules and procedures and they printed a copy of our R&R. I asked for a copy of their own procedures, and they said they simply follow each HOA's R&R. However, the PM says we are responsible for when they are not going to be in the office and so payments not processed by them by the close of business on the 10th are automatically charged late fee on the 11th. Sometimes they even charge late fees when they are out sick, or the check scanner isn't working, and it is up to homeowners to challenge those late fees.

Texas code: Sec. 209.0063. PRIORITY OF PAYMENTS. (a) Except as provided by Subsection (b), a payment received by a property owners' association from the owner shall be applied to the owner's debt in the following order of priority:

(1) any delinquent assessment;

(2) any current assessment;

(3) any reasonable attorney's fees or reasonable third party collection costs incurred by the association associated solely with assessments or any other charge that could provide the basis for foreclosure;

(4) any reasonable attorney's fees incurred by the association that are not subject to Subdivision (3);

(5) any reasonable fines assessed by the association; and

(6) any other reasonable amount owed to the association.

(b) If, at the time the property owners' association receives a payment from a property owner, the owner is in default under a payment plan entered into with the association:

(1) the association is not required to apply the payment in the order of priority specified by Subsection (a); and

(2) in applying the payment, a fine assessed by the association may not be given priority over any other amount owed to the association.

What would be the point of assigning priority to payments if it is legal to charge fees simply for unpaid late fees? or is this not legal?

Is it legal for PM to break the R&R of the HOA by stipulating payments are due before close of business on last day before the 10th, and not make that change in writing or even verbally?

Many of us are frustrated by new PM, most of all that it seems like they are making up the rules as they go along, changing what they say from one conversation to the next or even mid conversation.
SheliaH (Indiana)
Posts: 6,964
Posted:
Most of us aren't attorneys so if you want an answer to a specific legal question, you'll need to talk to your own. The property manager works at the board's direction, so you need to direct your concerns to them.

In looking at the rules, the main thing that hasn't changed is the due date. It's the 10th of the month and always has been, so homeowners need to figure out the best way to make the deadline. Our payment policy is similar to this one, except our drop dead date is the 15th of the month and we don't count weekends or holidays. Everyone has a calendar and know when they get paid so when this policy was announced, you should have made adjustments.

You have 10 days and these days, people pay most bills online or have automatic deduction from their bank account, so you really don't have any excuse not to pay on time.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
BillH10 (Texas)
Posts: 1,217
Posted:
MaxM7

You are missing point of 209.0063: this section stipulates the order in which the payment is to be applied to the outstanding balance on the account upon receipt of the payment. It has nothing to do with when the payment was received or the application of a LPC to the account if the payment was received late. The full amount of the payment must be applied in the order specified, with no "short-cuts" if it is late to pay a late payment charge, before being applied to the account in order 1, 2,3, etc. A payment applied to a late payment charge should not occur until the 6th step in the application of payments process.

Why don't you make life simple for yourself and set up an automatic recurring payment regime with your bank so the assessment payment is received by the PM on the 1st of the month, which is probably when the payment is due anyway. Or, if the MC offers an auto-debit process, sign up for that so your account is debited on the 1st, 2nd, or whatever, and is never late.

I have never seen late payment charges (or past due interest) applied to previous unpaid late payment charges; we do not do so. Some MCs do so. I have no idea if it is legal or not.

Where is your Board in all this. The MC should not unilaterally be making changes to established processes, especially when the changes may conflict with the R&Rs of the Association as you suggest. Such changes should emanate from the Board, or at least be approved by the Board and distributed to the owners prior to implementation.
MaxM7 (Texas)
Posts: 13
Posted:
Thanks for the reply. I just found out about this problem today. I didn't know that they were not accepting payments up to the 10th and that they needed to be in before business close on the last day on or before the 10th. That never had been anyone's policy before and wasn't changed either in writing or even with verbal warning. I will be talking to the board to try to clear this up, but so far no one has gotten back to me. With this current PM, I have paid as early as even before the 1st and gotten a late fee. In that case the problem was so clearly on their end, they simply reversed the fee. Now they want to stick it to me, unless the board chooses to reverse it at the next board meeting Jan 23rd, according to the PM. In the meantime, if I do not pay the $150 late fee in Jan, it'll be $200.

If signing on to the electronic portal were as easy as getting an account on HOATALK, I probably would have signed up for electronic payments... It was a while back so I don't remember what made it so difficult to sign in. Also, I don't really like the idea of people that act like this having access to my bank account, and I will need to see if it's an automatic send from my bank, or an automatic draw from their system. But really, this just lights a bigger fire under my tush to sell my condo.

MaxM7 (Texas)
Posts: 13
Posted:
I hate to pay $150 to ask a lawyer a simple question over a disputed $150 late fee. But if I knew these practices were illegal, as to a laymen it appears they are, I might want to get a lawyer.
MaxM7 (Texas)
Posts: 13
Posted:
When you say, "we don't count weekends or holidays" do you mean if the 10th (or 15th in your case) is a weekend or holiday, you move the date to the next business day? That seems reasonable. Or do you mean the opposite?

My biggest beef is this change in policy was in NO WAY made known to us. It's no longer assessed late fee "after the 10th" it's now assessed late fee after close of business on the last day the business is open on or before the 10th and we were not informed of this in any way, until PM verbally told me this today, 3 months after the fact.
BillH10 (Texas)
Posts: 1,217
Posted:
The bank process I described is an automatic send from your bank, the MC has nothing to do with it other than to receive and process the check.
MaxM7 (Texas)
Posts: 13
Posted:
sorry, I see I didn't make myself clear.... Only what is in quotes is what our R&R says, "Each owner shall pay monthly assessments as assigned by the Board by the 10th of each month. On the 11th of each month, a $50 late fee will be assessed until payment is paid in full". Everything after the quotes in my original post in regards to when a payment must be in is the effective policy as told to me verbally over a dispute about a payment that was in their box by the 10th on Columbus day.

There's 2 issues. When is technically late seems to be made up out of whim, and ease of use of an automatic system set to the 11th and I am sure is a problem since it hasn't been communicated to us in writing.

Charging late fees on late fees has been established in a board meeting after new PM was brought on board at the New PM's direction and advisement as to standards and legal practices... I had a problem with it at the time, especially since I had been charged a late fee for a check put in the drop box on the 29th before it was due by the current PM, but it wasn't until today that I started finding info that this might be an illegal practice in Texas since 2011. This change also appeared to be out of whim, not out of normal standards or legal practices.
MaxM7 (Texas)
Posts: 13
Posted:
Thanks for the reply Bill, I wish I had an edit button, i would make edits i see would make things a lot more clear. I'm not waking you up via text every time I reply am i?
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By MaxM7 on 12/12/2022 11:46 PM
When you say, "we don't count weekends or holidays" do you mean if the 10th (or 15th in your case) is a weekend or holiday, you move the date to the next business day? That seems reasonable. Or do you mean the opposite?

My biggest beef is this change in policy was in NO WAY made known to us. It's no longer assessed late fee "after the 10th" it's now assessed late fee after close of business on the last day the business is open on or before the 10th and we were not informed of this in any way, until PM verbally told me this today, 3 months after the fact.



It would be the next business day. Our late fee also kicks in if payment isn't received by close of business on the 15th (aka 5 pm).

Sorry, but I'm not really sympathetic here (maybe because I was treasurer of my HOA for five years and occasionally people argued like this - and lost). You know the due date is the 10 - what is wrong with you sending your money before that date? In our community, you can go to the property manager's office (you'll get a receipt), set up automatic deduction, go to the website to pay online or use snail mail - we told people to allow 7-10 business days because stuff can happen with the Postal Service. In fact, these days mail delivery is taking a little longer because of the current Postmaster General's policies (Google the history of his foolishness over the last three years).

You have a number of choices how to get this done, so pick whatever you're comfortable with. If you're worried about other parties having access to your bank account with automatic deduction, ask your bank if it has a bill pay service you can use, where you tell them who and when to pay, and how much, and you can change all that information or drop the account altogether, as needed. Just about every bank has this service - that's how I set up nearly all of my bills.

As for the notification for all this, your board is who you need to take this up with - the property manager works at their direction, so if there was going to be a change, it was THEIR responsibility to let the homeowners know.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
BillH10 (Texas)
Posts: 1,217
Posted:
Max

I forgot to mention, the documents of many associations stipulate when assessments are due and when they are considered past due.

You should read your Declaration to determine if it contains due and past due date information.
MaxM7 (Texas)
Posts: 13
Posted:
thanks, Bill, I went through the R&R and the Bylaws, but I do not have a "Declaration". I asked the PM for copies that show our policies and procedures and that is what I was given... Says "pay.... by the 10th, on the 11th a $50 late fee will be assessed." Looked through all notes on board meetings since they came on this summer, some of which I attended, and looked through all communications I could find. No specifics about holidays or weekends. No specifics about what time on the 10th... For the last 15 years, if the payment was in the box on the 10th it was not assessed a late fee. Now they have changed it and only communicate the change verbally to anyone it affects when that person asks why they're being assessed a late fee.

If I seem argumentative, perhaps I am. But, my argument has been from the beginning that communication should be specific enough to spell out the rules and simply followed. I have been very frustrated with the way communication is going and it appears it's going to get worse before it gets better. I don't know what kinds of problems the Board has been having in their communications with owners, because I haven't been a part of those problematic conversations between any board and owners. But for whatever reason they are making a rule that all communication is to go through the PM who, for my part, I have never had good communication with. In fact, like a tell-tale on a sail, if you email the HOA board, because the PM says "talk to the board about it," it sends an auto reply saying all communications must go through the PM and lists the email address of the PM incorrectly so that if you email the redirect address you end up getting the mailer demon.

At least someone with a similar address isn't getting all the redirect mail for our HOA!

On a different note, The code I referenced earlier pertains to whether or not foreclosures can be initiated. If the only thing owed is fees, foreclosures can not happen. I wish it pertained to late fees, but it doesn't appear to.
KerryL1 (California)
Posts: 14,550
Posted:
With Bill, you should have more c docs beyond solely the RR&R & the Bylaws. Th most import governing document is called different things. "Declaration" is common, but also some call it the "covenants,' "deed restrictions," or "CC&Rs." (Covenants, Conditions & Restrictions). It must be recorded in your county, which might not be required for your Bylaws or RR&Rs.

We sometime see here that in some HOAs, the Bylaws & Covernabts, are in a single document. That might be the case with yours.

A final important document is your "Articles of Incorporation," assuming you're incorporated.
BillH10 (Texas)
Posts: 1,217
Posted:
Max

As Kerry suggests, the Declaration may be known under several different names. The property manager/management company should be able to help you understand and must furnish a copy if you request.

Let's clarify a few points:

1. Since you quoted a portion of Section 209 of the Texas Property Code in your first post, my assumption is you are a Texas Property Code Section 209 Homeowners Association, is that correct?

2. Is there an elected Board of Directors? Where are they in all this?

3. Has the Board communicated with the owners regarding the changes you have described? Have you contacted the Board?

4. Are you making a mountain out of a molehill over this matter of the 10th of the month payment date? Can you simply adjust your payment process as I suggested in my first response?

As owners of a management company, we run into payment issues occasionally when changes are made to processes or we take on a new client. It can take a month or two to make adjustments. In the meantime, we simply do not charge late payment charges if it is clear the reason for the late payment was administrative, confusion, or lack of understanding.
MaxM7 (Texas)
Posts: 13
Posted:
Thanks, Kerry, and everyone for your replies, interest and patience.

There is an elected board of directors.

They have decided to remove the late fee for weekend of Columbus day (Oct 10th), but not for a time when I showed a photograph of dropping off the check on the 10th at 6:38 PM. I wish they would have either kept both late fees in place, or removed both of them, at least then I'd feel more understood.

Of course I will adjust the time that I pay now that I know the effective policy is that payments have to be processed by MC by the 10th. That is not the issue. The main reason I started this thread was to try to find out if the change in policy that late fees could be charged solely for unpaid late fees was legal. It has not been our practice to charge late fees solely for unpaid late fees. The reason this came up was because on a month that I had paid the assessment by the 29th of June, before it was due, I was charged a late fee in July that I had no reason to know about. It wasn't until I challenged the late fee that I was told that someone was sick at the MC and that is why the late fee was assessed and that is also the time that I found out about the change in policy about charging late fees solely for late fees. In the board meeting around that same time when this was brought up, the MC's reasoning for this being good policy, was "because payments are applied to oldest debts first".

After research, I can see that that being a good reason to charge late fees solely because of unpaid late fees is not true, and not a good reason for this policy change.

If they want the payments due on the 1st, late on the 2nd, I don't care, I just ask that due diligence is made in letting people know instead of only having them find out when it becomes a problem.

I have a real problem with the policy that late fees can be charged simply for unpaid late fees, and I hope you can see why.

Charging late fees solely on unpaid late fees does not really line up with the verbiage in our Declarations (I found a copy I had been emailed last year), R&R and Bylaws. They talk about penalties for unpaid assessments, not for unpaid late fees. The only verbiage that could warrant charging late fees for unpaid late fees is "paid in full" but, looking at older copies of the R&R, this was the same verbiage as when we were not charging late fees for unpaid late fees.

If this is our policy, so be it, I think this is very dumb, and I don't like it, but what I don't like the most is that it's not communicated clearly when it changes and one only finds out about it when it becomes a problem. And also I don't like being lied to about why this is a "good policy".

When it comes to when a payment is due, the Declarations says simply "when due".

Doing an email search of "by the 10th day" I did find one email that clarifies when payments are due. On may 7th, as we were changing to new MC, in the middle of a 21 line paragraph covering multiple topics with no paragraph breaks, I found, "After the 10th a late fee will be assessed regardless of the date on the check or when it was mailed or received. You must mail payments to XXX or use the XXX Portal or AutoDraft from your bank to ensure payments are received and posted by the 10th."

You can blame me for not being familiar enough with the word "posted" to understand exactly what was being said here. If I read this, I probably thought this pertains to the post office since the subject was about mailing checks and doesn't pertain to me since I wouldn't be mailing checks. I for one do not think this is a very good way to communicate a change in policy, burying the change in a sea of information without any paragraph breaks in between subject changes and only being signified by the word "posted".

I can not describe to you how badly communication goes between the MC and me. I know I can be argumentative, and I am working on that, but this MC guy is super squirrely and makes me look like Mary Poppins.

So, I'd say that there was probably decent enough communication between the MC and our board to make the changes clear, but between our board and us, I'd say the ball was dropped.

For many other reasons I have not included, I am VERY concerned for how things are going here at our HOA. A lot of us are and I only hear a fraction of it. I can say, I as an owner have dropped the ball in my mediocre amount of involvement in shaping things around here.
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By MaxM7 on 12/14/2022 4:25 AM

For many other reasons I have not included, I am VERY concerned for how things are going here at our HOA. A lot of us are and I only hear a fraction of it. I can say, I as an owner have dropped the ball in my mediocre amount of involvement in shaping things around here.



You're not the first owner who's said he/she/they could have done more in keeping tabs on what the board is doing, so don't be too hard on yourself - unless you choose to leave things as is (and then you get what you deserve).

You say there are several homeowners who are concerned with the board's direction, so why not get together with them and see what you can do to turn things around? Change could come about by simply attending board meetings regularly and listening to what's going on. If the board is intimidated by your being there, so what - the decisions they make impace all homwoenrs, and as long as you and your neighbors behave like adults, no board member should become a shrinking violet just because some homeowners show up.

Start reading board meeting minutes regularly, and if there's a resident forum as part of the agenda, use that chance to express your concern about certain issues. That's not an avenue to rant - pick an issue that's particularly annoying and make a brief statement about that. And offer your assistance to research certain situations - you and your neighbors could be the start of an advisory committee that can make recommendations for a strategic plan for the association over the next 10 years. If you don't know what that is, Google it. Change won't happen overnight, but it won't come at all unless something or someone gets the party started. Good luck!

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MaxM7 (Texas)
Posts: 13
Posted:
For further qualification about what I mean by MC being squirrely, back in August, when I was dealing with the late fees when someone was sick, (or the check scanner was down as someone else in the office told me speaking of the July debacle the day before yesterday), I was on the phone with the MC the morning of the day that happened to be a Board meeting day. When I asked him if it was our policy to charge late fees solely for unpaid late fees, he would not answer the question. He avoided answering the question over and over while at the same time telling me he had answered the question. I could not get a straight answer out of him. I think I caught him off guard and he didn't know how he wanted to answer that question, so he evaded in a very frustrating way. It was a very strange, bad conversation.

Later that day, in the Board meeting, he explained why our policy should be that we should charge late fees for unpaid late fees alone, because "payments should apply to oldest debts first". Everyone was convinced. This became the policy of our board after it already was the policy of the MC. Nothing in the Bylaws, R&R or Declaration has changed. No email has been sent out notifying us of this change, I only know about this change because it has affected me, and I challenged it as it was being adopted by our board. I didn't know that payments go to oldest assessment to newest assessment owed first, then they go to everything else after that, and didn't know this argument was just a made up reason to get the preferred policy of the MC to be the policy we allow.

From the the May 7th email, I can tell the MC and board had discussed the policy change thoroughly enough to include the change in verbiage to "posted" when normally we always just said "by the 10th", but that word "Posted" is the only indication of that change to policy in writing.

MaxM7 (Texas)
Posts: 13
Posted:
Thanks, SheliaH
MaxM7 (Texas)
Posts: 13
Posted:
Bill,

I don't know if we are a Texas Property Code Section 209 Homeowners Association. Do you think this is important to know?
TimB4 (Tennessee)
Posts: 21,062
Posted:
It is always important to know which statutes apply to ones association and which statutes do not.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Personally, I would charge late payers as large a penalty as we can. I would also publicly shame them but that is just me.
BillH10 (Texas)
Posts: 1,217
Posted:
Yes Max, it is very important to know which section of the Texas Property code applies to your association. You could be a Chapter 81 or 82 condominium association, could be asking the same questions for the same reasons, but the language in the governing sections of the property code is different.

You quoted a section of Section 209 of the Texas Property Code in your first post. You may have found the paragraph you cited through a Google search not knowing it may not apply to your association.

My responses, and portions of other responses have been predicated on the fact yours is a 209 association. If it is not, much of what I have been posted does/may not apply.
MaxM7 (Texas)
Posts: 13
Posted:
AND you could get a LOT more people paying late if you advance the date due without telling them... Imagine all the shaming you could do! Wouldn't it be great!

If you're really diabolical, you could tell them about the change as cryptically as you could, hiding the one word that signifies the change in a 1000 word essay with no punctuation. Then while you're publicly shaming them, make sure you let them know how idiotic they are for not knowing about the change. But only after you've gathered 5 late penalties from the Columbus day trigger that got more people paying late so that you could shame them at the same time... gives a whole new meaning to public shaming. MUHAHAHA!
MaxM7 (Texas)
Posts: 13
Posted:
I'll try to find out what we are (chapter 81 or 82 or 209 association)

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