Recommended HOA management Co. in Glendale Az

We have a small HOA in Glendale Az and are considering another management company. I know they are only as good as the people that work for them and manage the properties but finding people that stay and care seems to be hard. Are there any companies that boards are happy with that could be recommended?

History on ours. Since going with a new new company in 2019 for the better, we have been through 3 property managers in the same company. One left, one never showed and was re assigned and the third is the current.

Thanks.

I didn't realize this was prohibited. I see the below in the rules. I suppose asking for a company recommendation could be seen as an offer services. If it is, Sorry to violate. If it is not and borderline. I can be PM'd.

"Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages."

And #3 says:

(3) No Mention of Community/Company/Person Names: In order to fairly enforce (2) and prevent liability, we do not allow the mentioning of any community name, company name or product. Please also do not post the full name of any person.

If you only Google MC's or PM's you will get all kinds of hits. Try narrowing the search to HOA MC's.

I have looked before and read many reviews and went down the Yelp list. I spoke to one company months back but I didn't feel it would be worth the risk of starting with another unknown company. So after that I reached out to upper management and was assured someone would help our PM. After my above post this morning, I reached out again and will speak with them on Monday. I would like to stay with the same company.

I do appreciate the tips and advice.

Oh, I can post a lot about property managers.

I agree that some are better than others, but some Board members are more effective than others as well. I suspect that the better organized Boards get better quality property managers, and the less organized Boards gets lower quality property managers.

To help us be an organized board, here is what I do:

1) I am the point of contact with the property manager. While any Board member certainly can reach out, people know that everything goes through me before it gets to the PM. Thus, all of the Board drama between the Board members is handled by us, and then I give the Board direction to the property manager on how to accomplish a particular task.

2) I consider our PM to be a glorified secretary. She is more skilled than a secretary but really can only do secretarial type tasks. Once I stopped asking her to do stuff that secretaries can't do, her performance went way up.

3) We handle as much stuff as we can ourselves. Our PM, while good, deliveries average quality work. If we want better than average, then we do it ourselves.

4) Being response to her inquiries and not fogetting stuff greatly reduces her workload and makes her job easier, so I work hard to be sure that I respond to all of her inquiries in a timely fashion.

5) Overall, it's a team effort to have both a great PM and a great Board. It takes time and energy. The result is that our HOA is well run.

I'm sure I'll get complaints about micromanagement, but I don't believe that I do that. rather, we provide clear, simple, and effective direction to our property manager who does what we ask of her, and does it well. It results in a great community.

Excellent point.

The industry in general has a lot of turnover. Large, national companies tend to have more, but regional offices vary in terms of pay scale and working environment. If you want to know which management companies have happy (or at least stable) employees, look for employee reviews on Glassdoor. Search Indeed for a few months and see what companies are perpetually hiring.

We pay our property manager $9 per door per month for SFH.

I think our property manager has a portfolio of about 6 properties. I have never asked and she has never volunteered.

Property managers get paid about $80,000 per year in my neck of the woods.

I am the only board member and have been since 2019. Last management company didn't let anyone know our only BOD sold their house. The MC ran it as it was theirs and passed a guideline with no members. I found out. Ran with no quorum, became pres and only BOD. Hired a new company. New PM was great but left after a year and got hired direct, she was good and was making a difference. I spoke with her after she left. Her replacement couldn't do the contracted weekly inspections. Failed to show or inform me that she wasn't showing up to our yearly meeting at their office. I was the only show though. She was replaced with the new person after a few months of doing nothing. Original PM knows of the current PM and they and warned me.

I own multiple properties. I am a landlord with a day job. This one is on the other side of town and a 1.5 hour drive. This is known by the PM's and they know I don't go there much but I care about the neighborhood like I live there and visit to do repairs and check. The first year I had our failing streets resurfaced, faded curbing repainted. In the last year I meet on site, our last landscaper twice. Interviewed another onsite. Fired our old one and hired a new one that is doing an excellent job and taking care of things that have been ignored by the last LS and our PM when I asked multiple times what was contracted by the previous BOD and then asked to have it done. I met a painter onsite and worked with them to paint our electric boxes that were rusty and multicolored. I put notices on doors of the houses of the boxes to be painted for a heads up. I talked to multiple people with the city, got their source for street signs and spoke to them about what we needed, handed it over to our PM to order(private streets).

I know our rules and follow them. I couldn't make any PM's job easier. I have done more to make this community look better in the last few years than it has, probably ever. None of this was in part of our PM's.

The problem is that they are smaller houses on small lots. Lower priced houses tend to have a higher percent of people that don't have pride of ownership as higher priced per foot homes do. Plus there are many rentals in there that rent to basically garbage people that care even less. We have never met quorum. Only once did someone else run. There are many home owners there that take care of their property and have lived there a long time. It is my goal to keep the community looking as though there is an HOA. All I (we) really need is someone to do the weekly inspections, follow our rules with a violation list with pics and send me the report.

I have been in contact with the VP of the company in the past and from the beginning. She also knew of our history and this not being my personal residence. Like I said in my above post. I briefly spoke with her in an email Friday. She knew that the current PM was having issues as she took our hoa for a week 3 months ago and her report was much more detailed than the current and was giving our PM a monthly tag a long. Friday I asked what my options are. I give multiple chances but some people ignore these chances. I hate throwing people under the bus and having yet. Monday we will talk when she is back in town. I just posted to see if anyone had someone they were more than happy with as an option. I know there are other MC and PM that do care, they are just hard to find.

Despite all of your hard work, Clifton, I don't think it's exactly legal to have only one person on your Board. How many do you bylaws say you must have? I'm not so sure that you alone have the authority per your Bylaws and state laws to "run" your HOA

How many doors in your HOA?

You are a director, not a board of directors, which is a "BOD."