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LoriM15 (Florida)
Posts: 1,009
Posted:
I'm trying to drag our HOA into the 21st century and I'm investigating online voting software for HOAs. Our PM company does not have one, nor does our attorney. The big law firm that does a lot of lobbying here in Florida does have one, but we fired them and no thanks on their software. I own a condo in a different community here and they use one with a name that starts with "HOA". As a user, I find it works great. That community is larger than ours, probably 1500 units and ours only has 825. I was wondering if anyone had used that software or something similar and could tell me about the pros and cons and the pricing.

Our bylaws do allow electronic voting - we have just not ever implemented it.

Thanks!
TimB4 (Tennessee)
Posts: 21,059
Posted:
As you are aware, naming companies is not allowed.

An internet search for hoa voting software will give you many companies to choose from.

MichaelT21 (Arkansas)
Posts: 462
Posted:
Yes, you can google for hoa voting software. I have done that and there are several. The thing is - unless you have hotly competitive elections (few HOAs do), it's a waste of money to spend on hoa voting software when you can do it for free as I described above. The ones that I have checked with start at $1000 per election.

Our community prefers the free option. We do not have competitive elections and thus what I described works fine for us.
TimB4 (Tennessee)
Posts: 21,059
Posted:
But it's not free.
You are using your personal account, which costs money for you.

The proper way would be for the Association to open an account under their name. That costs more.

DavidG45 (Delaware)
Posts: 994
Posted:
Quote:
Posted By LoriM15 on 12/05/2022 7:02 AM
I'm trying to drag our HOA into the 21st century and I'm investigating online voting software for HOAs. Our PM company does not have one, nor does our attorney. The big law firm that does a lot of lobbying here in Florida does have one, but we fired them and no thanks on their software. I own a condo in a different community here and they use one with a name that starts with "HOA". As a user, I find it works great. That community is larger than ours, probably 1500 units and ours only has 825. I was wondering if anyone had used that software or something similar and could tell me about the pros and cons and the pricing.

Our bylaws do allow electronic voting - we have just not ever implemented it.

Thanks!


As mentioned, we cannot mention specific products. If you do have contested elections, you will want to make sure the system has the following:

* An email should be sent to each homeowner with a link to vote. There should be no option for these emails to be sent "CC:" anyone else (such as the PM, a board member, etc.) and each homeowner should have a unique link that ONLY allows them to vote. This is important to ensure that nobody can impersonate a homeowner and vote for them. Make sure you express this concern to whoever you speak to, and that they are able to address it in a way you understand.

* The results should be sent in PDF form, and care must be taken so that everybody involved can be certain that the results declared are the true results. This is another potential weak spot in electronic voting. Let's say the board secretary is in charge of tabulating votes. They get an email from the voting firm with the election results. The secretary can simply lie about the results unless there is something in place to prevent it. Even PDF files can be edited pretty easily. So consider a process to make sure that cannot happen.

* Importantly, the results must be auditable. For instance, any candidate or concerned homeowner ought to be able to, after the fact, ask for a copy of the results. Usually this would involve a fee. Make sure the fee is not prohibitive. Also, while you can only publish the totals, a detailed report with each lot# and their vote (or at least an indication that they did vote) should be saved, because generally open records laws will require that these be available.

Usually the cost is going to vary depending on how many vote. I know of one pretty good one that is only $99 for up to 1,000 homeowners.

MichaelT21 (Arkansas)
Posts: 462
Posted:
How do the online voting platforms handle multiple e-mail addresses per account? Do they send the same voting link to every e-mail attached to an account, but only the first owner to respond gets to vote? Or do they send unique e-mails to each e-mail and then some process is performed after the voting to clear out multiple owners for the same account?
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By MichaelT21 on 12/05/2022 9:21 AM
How do the online voting platforms handle multiple e-mail addresses per account? Do they send the same voting link to every e-mail attached to an account, but only the first owner to respond gets to vote? Or do they send unique e-mails to each e-mail and then some process is performed after the voting to clear out multiple owners for the same account?

one email per account is how my buddy who helps me with elections explained it.

make sure if you choose to make the election results public there are no questionsn that ask private information. my election buddy didnt' tell me about that and I was scrambling to remove the public view option because we had asked for people's emails in the vote. my election buddy only charged me $30 not $1000 to help out.

vis ta vie
MichaelT21 (Arkansas)
Posts: 462
Posted:
Quote:
Posted By WendyM5 on 12/05/2022 9:34 AM
Posted By MichaelT21 on 12/05/2022 9:21 AM
How do the online voting platforms handle multiple e-mail addresses per account? Do they send the same voting link to every e-mail attached to an account, but only the first owner to respond gets to vote? Or do they send unique e-mails to each e-mail and then some process is performed after the voting to clear out multiple owners for the same account?


one email per account is how my buddy who helps me with elections explained it.

make sure if you choose to make the election results public there are no questionsn that ask private information. my election buddy didnt' tell me about that and I was scrambling to remove the public view option because we had asked for people's emails in the vote. my election buddy only charged me $30 not $1000 to help out.

Problem is we have multiple e-mails per account for most of our homes. We don't know which is the "primary" and which is the "secondary" e-mail.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
google Easy Online Election Excellence

you'll get several results and the one with the best price is $29 to $100 depending on your community.

vis ta vie
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:

Problem is we have multiple e-mails per account for most of our homes. We don't know which is the "primary" and which is the "secondary" e-mail.

tell them they can only vote once and make them put address down so you can make srue they dont' vote twice or opne up chat and see if my buddy has a solution.

vis ta vie
MichaelT21 (Arkansas)
Posts: 462
Posted:
Quote:
Posted By WendyM5 on 12/05/2022 9:42 AM

Problem is we have multiple e-mails per account for most of our homes. We don't know which is the "primary" and which is the "secondary" e-mail.


tell them they can only vote once and make them put address down so you can make srue they dont' vote twice or opne up chat and see if my buddy has a solution.

Wendy, I already have my system figured out for free. No need to pay $100 or whatever for another company to run the election for us.

Also, our system allows people to vote by paper ballot which is important to our community. Not everyone wants to vote electronically and we can't exclude anyone for an election vote.
DavidG45 (Delaware)
Posts: 994
Posted:
Quote:
Posted By MichaelT21 on 12/05/2022 9:46 AM
Posted By WendyM5 on 12/05/2022 9:42 AM

Problem is we have multiple e-mails per account for most of our homes. We don't know which is the "primary" and which is the "secondary" e-mail.


tell them they can only vote once and make them put address down so you can make srue they dont' vote twice or opne up chat and see if my buddy has a solution.


Wendy, I already have my system figured out for free. No need to pay $100 or whatever for another company to run the election for us.

Also, our system allows people to vote by paper ballot which is important to our community. Not everyone wants to vote electronically and we can't exclude anyone for an election vote.


You can send paper ballots and also offer online voting. That’s what we did. However, 90% of the voting was done online.
MaxB4
Posts: 3,513
Posted:
Quote:
Posted By MichaelT21 on 12/05/2022 9:46 AM
Posted By WendyM5 on 12/05/2022 9:42 AM

Problem is we have multiple e-mails per account for most of our homes. We don't know which is the "primary" and which is the "secondary" e-mail.


tell them they can only vote once and make them put address down so you can make srue they dont' vote twice or opne up chat and see if my buddy has a solution.


Wendy, I already have my system figured out for free. No need to pay $100 or whatever for another company to run the election for us.

Also, our system allows people to vote by paper ballot which is important to our community. Not everyone wants to vote electronically and we can't exclude anyone for an election vote.

Who controls and tabulates your counts?
MaxB4
Posts: 3,513
Posted:
At this time California does not allow for online voting for secret ballot voting. I have testing three different companies that do it for other states and it would not pass muster for secret ballots. After a person votes, the system sends them a confirmation email that their vote was received and how they voted. Sorry, then it isn't secret.

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