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WendyM5 (North Carolina)
Posts: 1,522
Posted:
So our HOA just had a survey (only about 30% actually bothered to fill it out) and apparently (13 people) less than 10% of total owners have voted that the most important thing to spend money on was security cameras. Over the last year I think there were a hand-full of things stolen from inside cars, one burglary and one assault.

These license plate reader (LPR) cameras are about $700 each we would need 3, and one of the board members can mount them to a pole. One also needs a $150 regular camera to capture the entire vehicle's image. Internet is $50 a month and a couple Wi-Fi extenders will add $300 to the cost. Total price around $3000 plus the monthly internet to protect mostly people that were too lazy to lock their car?

Then again, I read about crazy people killing each other all the time, like those poor college students in Idaho, and I bet that neighborhood wish they had LPR cameras.

Any one use this technology?. There is a company that rents their solar/cellular powered cameras for $2000/camera per year. The video's i have seen show them mounted to a skinny pole and easy for thieves to knock over or destroy.
Luckily we have power and internet where they are needed.

I know systems like these used to cost a lot more. Now that the price is a "bit" lower are they worth it? Are bad guys actually caught. Or do the police simply say, that's a nice car photo, how the hell is a grand jury gonna convict the guy just cause he was driving through your hoa?

There are even youtube videos showing how to use free software to run LPR data bases using $250 cameras.
, but I don't want to become a security camera expert to set that up.


vis ta vie
LetA (Nevada)
Posts: 2,679
Posted:
There are companies that can't be named here that can do that. google HOA gatehouse pass and virtual attendant.
MichaelT21 (Arkansas)
Posts: 462
Posted:
In my state, Washington, there are a number of problems with this technology:

1. The police don't respond to "petty" crime which generally is property crimes with less than $1,000 damage and/or theft.
2. If the police do respond, the jails won't accept the criminals because the jails are full of serious criminals
3. If the jails actually take the criminals, prosecutors won't file charges against them because they are probably stealing for self-existence which apparently is acceptable
4. If the prosecutors actually file charges, judges and/or juries will find some excuse to not find the criminals guilty of the charges.

Thus, I see it pointless for our community to install automated license plate readers.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By LetA on 12/02/2022 9:14 PM
There are companies that can't be named here that can do that. google HOA gatehouse pass and virtual attendant.

Thanks but those are for gated communities

vis ta vie
SheliaH (Indiana)
Posts: 6,964
Posted:
Just because you're in a gated community, that really doesn't make you any safer than anyone else. In fact it can be argued that the gated community is great for keeping all the crazies in one spot.

Anyway, your answer is in your first and second paragraphs. You seemed concerned about the cost and wonder why bother since it's clear most homeowners don't care and you've only had a few break-ins anyway. That's where I'd leave it. If a major problem develops down the road, take it up at that time.

You can still put periodic reminders on your website and/or newsletter about keeping garage doors closed if no one's in them, locking the car, keeping valuables out of sight, etc. As you noted, some people got got because they didn't do these things. You can't always protect people from themselves- every now and then HOA residents have to use their own common sense (assuming they have some).

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MarkM19 (Texas)
Posts: 1,459
Posted:
Wendy,
The LPR cameras really do work but only if the Local PD is interested. My old community had them and 6 years ago they were very effective. We lived in a private community that only had one entrance and the same exit point. The cameras were used several times when break ins happened and along with homeowner video that had good time stamps we could come up with the vehicle very quickly. Our PD would be able to close the case the next day. It is amazing how fast the word got around in our medium sized town of about 70k that they need to pick another area.

We live in completely different times now and I have no idea how it would go today. IMO no matter I would get the cameras because as I have said before, they don't sleep and work 24/7. I also agree that most of these incidents are because lazy people leave doors open and stuff visible for the bad people to come and take. What would happen if a Life-threatening event happened?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Understand security cameras when they don't work as a deterent by posting they are being used, are just CATCHING THE CRIME! Unless a criminal mind goes "Hey there is a sign and a visible camera, I won't commit a crime there" they aren't worth more than possible evidence. Plus need to know who owns the footage and the process of getting it. Will it be up to the HOA to prosecute or the individual whom the crime is committed against?

A few years ago, a supervisor gave a lift home to one of their employees. On the way home they stopped by the ATM. A few weeks later their ATM card was stolen. It was used at their bank. There was video of the person using it at the ATM. They hid their face but stupidly was wearing the company shirt with it's name on it. This person took an additional step, and went to the bank to get the video before the Supervisor/victim could. They were arrested and fired shortly there after.

However, it should be noted that they tried to get a copy of the video survilliance tape. Would your HOA have a process in place to make sure the right people get the copy? It's not necessarily a thing you just hand over to the police. The police can only make charges They can't take them away. That is the court part. Which is where any video caught would be used.

I would ask to get with your local police on how they would handle these crimes. Find out from a lawyer what the process should be and the HOA role in it. It is simple to put a camera up. It's not simple what happens next when it comes to the legal system...

Former HOA President
MarkM19 (Texas)
Posts: 1,459
Posted:
As Melissa mentions it is important to have guidelines in place for who accesses the video and who releases it. In our case we would only give the video to a Police officer when a report was filed.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Why in the world would any Board even consider this based on the wants of less than 10% of the community?
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?

well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.


vis ta vie
SheliaH (Indiana)
Posts: 6,964
Posted:
Be careful with lowering assessments- yes, its popular, but it may not be a good idea because you never know what 2023 will come up with. I seem to recall you had a question about reserves, but have you and your board colleagues taken a hard look at your most recent study and compared that with the budget to see how close you're following its recommendations? Even if you don't have a lot of common area, you still need to manage and plan for what you do have.

I know you've also had questions about your property management expenses, but that shouldn't be the only budget item you're looking at. Who's looking at the last 3 to 5 years of income/expense reports to see which line items have risen faster and figured out why? Are you reviewing other vendors and theircontra to to see if you're getting the biggest bang for your buck? Whats going on with tge association master insurance.

All of this IS more work, but that's how you make informed decisions on next year's budget and explain it to the homeowners. You can always leave next year's assessments at the current rate

As for the license plate reader system, I wouldn't waste any more time on that because homeowner interest doesn't seem to warrant further review. If someone really wants it, let them go around the community, persuade their neighbors and then they can all approach the board. I'd also have them do the research- let them run the numbers and convince everyone why it's a good idea.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By WendyM5 on 12/03/2022 9:10 AM
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?


well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.


I totally disagree. You can spin it anyway you want but 13 people wanting security cameras is not a good reason to invest in them. Also, unless your governing documents specify that the HOA will provide security you would be providing a new amenity without a community wide vote to approve changing the documents to include security. See below for a partial explanation:

https://wmdouglas.com/eliminating-adding-amenities-hoa/#:~:text=Boards%20of%20directors%20often%20grapple,HOA%20assuming%20additional%20expense%20responsibilities.

"How can the HOA add an amenity or take on additional responsibilities if there is no language in the governing documents authorizing these specific actions? If the governing documents do not provide for the addition of, say, a clubhouse, can the HOA spend HOA funds to construct or maintain this new clubhouse? In the declaration wording above, nothing implies the authority to construct or, more importantly, ā€œimproveā€ the common elements of the HOA. The issue of eliminating an amenity or reducing the expense of a common element brings up the same consideration. The wording in the above declaration language specifically states: ā€œmaintaining, repairing, and administering.ā€ What if the HOA fails to maintain, let alone eliminate, a common element?"
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By JohnT38 on 12/03/2022 10:51 AM
Posted By WendyM5 on 12/03/2022 9:10 AM
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?


well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.



I totally disagree. You can spin it anyway you want but 13 people wanting security cameras is not a good reason to invest in them. Also, unless your governing documents specify that the HOA will provide security you would be providing a new amenity without a community wide vote to approve changing the documents to include security. See below for a partial explanation:

https://wmdouglas.com/eliminating-adding-amenities-hoa/#:~:text=Boards%20of%20directors%20often%20grapple,HOA%20assuming%20additional%20expense%20responsibilities.

"How can the HOA add an amenity or take on additional responsibilities if there is no language in the governing documents authorizing these specific actions? If the governing documents do not provide for the addition of, say, a clubhouse, can the HOA spend HOA funds to construct or maintain this new clubhouse? In the declaration wording above, nothing implies the authority to construct or, more importantly, ā€œimproveā€ the common elements of the HOA. The issue of eliminating an amenity or reducing the expense of a common element brings up the same consideration. The wording in the above declaration language specifically states: ā€œmaintaining, repairing, and administering.ā€ What if the HOA fails to maintain, let alone eliminate, a common element?"

I agree 13 people wanting something is not very convincing. Neither is 20% of the community saying we should change the rules to allow above ground swimming pools. In fact the only survey question that had overwhelming support 90% or more was to require board of directors to sign conflict of interest ethics contract.

If I were to logically look at the past 2 surveys I would conclude that the vast majority do not care about how the neighborhood is run and the Board should focus on reducing not expanding amenities and thus reducing dues.

the problem is we will never had a complete set of data on what the community wants and have to guess what they want. Past boards have spent a lot of money based on the wants of a small group of people. they never took any surveys or tried to determine what people wanted, they never had public board meetings, they did what they wanted.

so what would you do with an apathetic membership and their money? reduce dues? I'm open to that, not sure if othehr 2 board members are.

vis ta vie
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By JohnT38 on 12/03/2022 10:51 AM
Posted By WendyM5 on 12/03/2022 9:10 AM
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?


well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.



I totally disagree. You can spin it anyway you want but 13 people wanting security cameras is not a good reason to invest in them. Also, unless your governing documents specify that the HOA will provide security you would be providing a new amenity without a community wide vote to approve changing the documents to include security. See below for a partial explanation:

https://wmdouglas.com/eliminating-adding-amenities-hoa/#:~:text=Boards%20of%20directors%20often%20grapple,HOA%20assuming%20additional%20expense%20responsibilities.

"How can the HOA add an amenity or take on additional responsibilities if there is no language in the governing documents authorizing these specific actions? If the governing documents do not provide for the addition of, say, a clubhouse, can the HOA spend HOA funds to construct or maintain this new clubhouse? In the declaration wording above, nothing implies the authority to construct or, more importantly, ā€œimproveā€ the common elements of the HOA. The issue of eliminating an amenity or reducing the expense of a common element brings up the same consideration. The wording in the above declaration language specifically states: ā€œmaintaining, repairing, and administering.ā€ What if the HOA fails to maintain, let alone eliminate, a common element?"

your second point about creating an additional amenity with out a community wide vote is laughable though. this is the result of a community wide vote. Also our HOA by laws and many others I have read give the board the power to do this without a vote or changing the documents. I know some by laws require a certain percentage to approve capital improvements, but ours don't.

vis ta vie
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By WendyM5 on 12/03/2022 11:29 AM
Posted By JohnT38 on 12/03/2022 10:51 AM
Posted By WendyM5 on 12/03/2022 9:10 AM
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?


well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.



I totally disagree. You can spin it anyway you want but 13 people wanting security cameras is not a good reason to invest in them. Also, unless your governing documents specify that the HOA will provide security you would be providing a new amenity without a community wide vote to approve changing the documents to include security. See below for a partial explanation:

https://wmdouglas.com/eliminating-adding-amenities-hoa/#:~:text=Boards%20of%20directors%20often%20grapple,HOA%20assuming%20additional%20expense%20responsibilities.

"How can the HOA add an amenity or take on additional responsibilities if there is no language in the governing documents authorizing these specific actions? If the governing documents do not provide for the addition of, say, a clubhouse, can the HOA spend HOA funds to construct or maintain this new clubhouse? In the declaration wording above, nothing implies the authority to construct or, more importantly, ā€œimproveā€ the common elements of the HOA. The issue of eliminating an amenity or reducing the expense of a common element brings up the same consideration. The wording in the above declaration language specifically states: ā€œmaintaining, repairing, and administering.ā€ What if the HOA fails to maintain, let alone eliminate, a common element?"


your second point about creating an additional amenity with out a community wide vote is laughable though. this is the result of a community wide vote. Also our HOA by laws and many others I have read give the board the power to do this without a vote or changing the documents. I know some by laws require a certain percentage to approve capital improvements, but ours don't.

Having your owners fill out a survey is not a vote and the issue of adding a new amenity is much different than capital improvements.
MichaelT21 (Arkansas)
Posts: 462
Posted:
Quote:
Posted By TimB4 on 12/03/2022 12:01 PM
Prior to installing cameras, the board should adopt a policy on who has access to the camera video and how that information is to be shared.
Due to potential privacy concerns, you may want to run the draft policy by legal for additional comments.

Keep in mind the laws regarding video and audio recordings, as they vary by State.

See:

Reporter’s Recording Guide

North Carolina General Statutes > Chapter 15A > Article 16 – Electronic Surveillance

License plate readers don't create videos. Rather, they scan the license plates and search a national database for stolen cars, and if a stolen car enters a neighborhood, the police are contacted who can then send out a patrol car and arrest the person that is operating the stolen vehicle. A lot of property crime is committed by people operating stolen cars, so it is an effective way to keep crime in check if your police department is willing to cooperate.

No videos are made and homeowners can opt in to have their license plates not captured by the ALPR, so no records are made of homeowner vehicles who take the time to opt out.

I think it's nifty technology and it eliminates a lot of problems that are created by video cameras. It is well done and well suited for homeowner associations. However, there is a bit of "big brother" element regarding a camera that captures license plates and I am not quite comfortable with promoting them for our community. And as stated above, I am not sure if the police would care to respond to automated alerts. If the police are not on board, the technology is no good.
MarkM19 (Texas)
Posts: 1,459
Posted:
Just to clarify. They now have 2 different types of devices. License Plate readers do look at a database. I doubt a HOA could use or be allowed to own this type. They are typically in high traffic areas and work perfectly in Shopping Centers.

They also have license Plate capture cameras. These focus on the plates and take video. When looking at the video you see black until a plate goes across the lenses. This is why you need to pair it with a regular camera so that you can match the plate to the vehicle description.
MichaelT21 (Arkansas)
Posts: 462
Posted:
Quote:
Posted By MarkM19 on 12/03/2022 12:32 PM
Just to clarify. They now have 2 different types of devices. License Plate readers do look at a database. I doubt a HOA could use or be allowed to own this type. They are typically in high traffic areas and work perfectly in Shopping Centers.

They also have license Plate capture cameras. These focus on the plates and take video. When looking at the video you see black until a plate goes across the lenses. This is why you need to pair it with a regular camera so that you can match the plate to the vehicle description.

There is a company that advertises the ALPR cameras (that look at a database and call police to respond) marketed to HOAs. All of the data processing is done by the operator of the camera, which is the camera vendor and not the HOA.

I don't know how popular they are but they are marketed to HOAs.
KerryL1 (California)
Posts: 14,550
Posted:
I completely agree with JohnT38. & Shelia. " Why in the world would any Board even consider this based on the wants of less than 10% of the community?" And it was merely a survey. And "You can spin it anyway you want but 13 people wanting security cameras is not a good reason to invest in them." Shelia adds " it's clear most homeowners don't care and you've only had a few break-ins anyway. That's where I'd leave it. If a major problem develops down the road, take it up at that time."

Directors should do what's best to protect, maintain and enhance the common areas. As JohnT, or perhaps someone else posted, your CC&Rs to do not state that the HOA's job is to protect residents' private property.

As Wendy already has said, owners don't come to meetings, don't know simple rules, ask silly questions, etc. Why, then, ask them about possible expenditures, when we can be pretty certain they do not know your Assn's budget or even its responsibilities? Boards of directors would be knowledgeable enough to see needs that fit their CC&Rs.

You're not "showing up your dads," Wendy, to ignore this ill-conceived survey. Throwing up ones hands means giving up on a problem. there appears to be no problem worth spending all those funds on. It's good to try surveys, but stick to maters that are the assn's l obligations--generally the common areas.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Thanks for the advice everyone.

If we took the survey and made it into a vote the results would be about the same. Yes I understand the legal difference.

The LPR cameras can be cloud based where they need to be hooked up to the internet for servers to extract the license plate number but they can also be locally based where all the data is captured and processed in the camera and stored on a micro SD card. they can be set to capture video or stills and there are several ways to set up a system. It can get complicated, and I could set them up and run the wireless bridge and adjust the shutter speed gain, exposure, etc and get it done for such a small amount of money no one would raise much of a fuss, but honestly I doubt anyone would help me do it and I dont' have time for it.

so that means farming it out and it costing 3x the price.

vis ta vie
TimB4 (Tennessee)
Posts: 21,059
Posted:
I'd like to provide an article I found on the web when I looked at LPR (license plate readers) for HOAs.

I mentioned earlier to have a policy in place on access to the info prior to obtaining the equipment. I even advised for the draft policy to be looked over by an attorney.

The following article goes toward the privacy issues:

Things to Know Before Your Neighborhood Installs an Automated License Plate Reader

The following article simply says that LPRs are being installed by HOAs:

License plate reading cameras being purchased by HOA’s, businesses and police in Carolinas from a news organization

The following 2020 article is from a Michigan Law firm but has good general info in the article that would be applicable to all:

SHOULD YOUR HOA INSTALL LICENSE PLATE CAMERAS?
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Thanks for links totally agree policy needs to be made

vis ta vie
MichaelT21 (Arkansas)
Posts: 462
Posted:
I just sent an inquiry into the company that I'm familiar with that does ALPRs. The cost is $2400 per year plus a one time installation cost of $350 per camera. Thus, it would cost us $3100 in the first year and then $2400 a year after that.

Extremely affordable.
TimB4 (Tennessee)
Posts: 21,059
Posted:
I would also inform the membership (via newsletter/email blast) that, based on survey results, the Board is considering installing license plate readers and to please contact the board with any support or concerns about this consideration.

See what feedback you get.
Might save you a lot of grief vs. simply telling the membership they are installed.

Any concerns can be addressed by replying:

Thank you for your concerns. No decision has been made by board yet and we will take your concerns under advisement.
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By MichaelT21 on 12/03/2022 3:22 PM
I just sent an inquiry into the company that I'm familiar with that does ALPRs. The cost is $2400 per year plus a one time installation cost of $350 per camera. Thus, it would cost us $3100 in the first year and then $2400 a year after that.

Extremely affordable.

sounds about right the actual cameras are about $700, and most installers make a 3x markup.

vis ta vie
WendyM5 (North Carolina)
Posts: 1,522
Posted:
Quote:
Posted By TimB4 on 12/03/2022 3:38 PM
I would also inform the membership (via newsletter/email blast) that, based on survey results, the Board is considering installing license plate readers and to please contact the board with any support or concerns about this consideration.

See what feedback you get.
Might save you a lot of grief vs. simply telling the membership they are installed.

Any concerns can be addressed by replying:

Thank you for your concerns. No decision has been made by board yet and we will take your concerns under advisement.

good advice. thanks.

vis ta vie
DavidG45 (Delaware)
Posts: 994
Posted:
Quote:
Posted By WendyM5 on 12/03/2022 9:10 AM
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?


well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.



Public safety is not an HOA responsibility, so lack of demand from homeowners to take on responsibility outside of your governing documents is, imo, absolutely a reason to do nothing.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By DavidG45 on 12/03/2022 4:20 PM
Posted By WendyM5 on 12/03/2022 9:10 AM
Posted By JohnT38 on 12/03/2022 7:31 AM
Why in the world would any Board even consider this based on the wants of less than 10% of the community?


well its either do something with the very little feedback we get( max We've gotten is 30%)
or we just do nothing and lower dues because we are looking at a 10-30% surplus this year (yes even with planning, we've had some unexpected good luck) or the board just decides how to spend the money and without a doubt we will have people complain no matter how it is spent.

In 2022, we got free grant money from the city to improve the park and we literally had residents complaining on what we did with the free money. no one attends the board meetings to give us feedback and when feedback is given it is typically months after something was already decided at a board meeting.

Some of the feedback we get is hilarious. Like how do we get a Fob for the pool ( we dont have a pool), next community over does. We should get a swing set for kids (already one in the park) When are Board members elected? We had 3 facebook posts, 2 newsletters 1 email and 3 big signs posted about this years election. I wonder how these people can live here and be so out of touch?

anyways not trying to rant, but I' sure a 30% response rate is very typical in many HOA's. that's not a reason to throw up your hands and do nothing IMHO.



Public safety is not an HOA responsibility, so lack of demand from homeowners to take on responsibility outside of your governing documents is, imo, absolutely a reason to do nothing.

I agree.
KerryL1 (California)
Posts: 14,550
Posted:
I completely agree with David & John.

I completely disagree with Tim's approach. To write to owners, "Based on survey results ," the board is considering.... implies & suggests that a lot of owners showed interest. That isn't true.

I feel it's always better to be honest. If Wendy wants to write something seeking further input, he really needs to write something like, "Based on 30 % of you replying to our survey about xxx and 10% of you expressing positive interest, your board seeks further opinions from you, etc., etc. ..... Thank you.
LoriM15 (Florida)
Posts: 1,009
Posted:
We do have security cameras at each of our gates (we have 3 entry and 3 exit unmanned gates) in our community. We capture license plates and driver faces and our new cameras have "night vision" in color so they are very clear. No one monitors these cameras on a regular basis, but the footage does come in handy when we have an incident and need to see who has come in. We have very low crime, but usually we look it up when someone has hit the gate and caused damage. We also have used the footage to give to our local sheriff if there has been a crime in the neighborhood. Only the PM has regular access to the database but a board member could ask and look if necessary.

The biggest issue, if you decide to install the cameras, is the user friendliness of the software. There is one big Chinese company that has cameras that are used widely in the industry, but the database is ridiculously difficult to use. You probably won't need to look at it often, but when you do you want it to be easy to find a specific time and not scroll for hours.

We just spent $60,000 on new camera systems at our gates and clubhouses and we have very strong support from our homeowners. In reality, the gates don't do much other than traffic control because we have little control over residents handing out their cards or transponders or letting people in remotely. And the security cameras don't deter anyone. But the illusion of security makes it all very popular and the residents don't mind paying for it.

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