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MarkB29 (Florida)
Posts: 6
Posted:
Last week I had a visitor park in my neighbor's parking space.
I called the company that tows for our association, but they never showed up.
I called 3 times, 1 hour apart, until I went to voicemail on the 4th time.

I really hate these tow company, what option do I have to keep unauthorized
vehicles out of resident's parking space.
KerryL1 (California)
Posts: 14,550
Posted:
What is your role?Community Manager? Board member?
SheliaH (Indiana)
Posts: 6,964
Posted:
What Kerry said. If your neighbor is concerned about this, I'm sure he or she will call the towing company. And how do you know the neighbor didn't give permission before the driver arrived - did you ask him or her?

Unless the car is inoperable and has been there for days or has expired plates, worry about your own spot.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MarkB29 (Florida)
Posts: 6
Posted:
I'm the President of this association.
MarkB29 (Florida)
Posts: 6
Posted:
Actually, the neighbor who is a friend, is also my tenant. she rents that unit from me. I called the towing company because no one should park in resident's spots
It's my job to see to that whenever I can.

The response I'm looking for is options other than these good for nothing tow trucks to keep people out of the spaces.

SheliaH (Indiana)
Posts: 6,964
Posted:
Well, this is one time when the homeowners will have to do some self regulating - if someone's in the wrong spot, what's wrong with ringing a few doorbells to find out who the car belongs to? Perhaps you need a few signs warning people cars without a parking pass will be towed. Otherwise, you'll need someone monitoring tge lot all day and night. That costs money and I suspect the homeowners won't pay if they don't see a significant issue

You might also have the towing company come around at different times of the day to catch violators. They don't wait around all day for a call from you or anyone else in the community- not when there are other areas where they can go for easier pickings

If lots of people are complaining, pay attention to the trends - is this happening in a certain area or time of day? Are the cars staying for days or a few minutes? That may give you some ideas on how to approach this. If you're not hearing a ton of complaints (that would include your tenant), it would appear you are the only one annoyed by this. That doesn't necessarily mean it's a problem


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
Well, MarkB, in my HOA, owner/resident must call the tow company if someone parks in their space.

The HOA Property Manager only calls the tow company if the wrong people are parked in our guest parking spots.

We have signage saying the tow company will be called and it's a specific company. I think we have an agreement with the that they will come if called by the resident or by the HOA.

Meanwhile, since you own this space, did you put a not on the windshield saying to move their car and never park there again?
MarkM19 (Texas)
Posts: 1,459
Posted:
Mark,
If you are the President of your board, you have the ability to Hire or Fire the Tow company if the Majority of the board agree with you. I am sure there are other companies out there that can do the job. Lots of questions could focus our comments.

1) Condos or SFHs?
2) Private Streets?
3) What size is your HOA?
4) Do you have the appropriate signage declaring who does the towing in your community?
5) Any thoughts about hiring a backup Tow service?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By MarkB29 on 11/25/2022 2:39 PM
I'm the President of this association.

Without the "owner" of the spot complaining, you are being overly zealous.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Mark,

I would first and foremost lobby the board to actually identify the spots as reserved (signage at each location). Note, I said reserved - not house numbers or lot numbers as using those creates a small security risk (can tell others when people are not home). A simple "Reserved" sign on the curb can do wonders.

Secondly, the Association made sure that residents were reminded (especially around the holidays) to inform guests about the parking situation and have their guests park properly. This was done through news letters.

Third, the Association should make sure that their is the required signage (that is readable) about towing. Perhaps, more then the minimal signage might be needed.

Fourth, we placed a sign on the driver side window of every vehicle improperly parked identifying the spot was reserved and the vehicle is subject to towing. Additionally, as suggested to me on this site, I would write the license number of the vehicle on the sign (giving the impression that the Association is keeping track).

Over time, parking improved.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
MarkB29

What set my hackles on edge you said I versus we. You do not run the place though it seems you think you do.
MarkM19 (Texas)
Posts: 1,459
Posted:
JohnC,
I was surprised they removed MarkB mine and yours. I did not expect to get censored on HOATalk.

I was also offended by his comments about what other opinions were on his very vague post.

I am disappointed that a simple word that was not a vulgar word would cause a post to be taken down. If they want to become FB or Twit I geuss they have the right.
MarkB29 (Florida)
Posts: 6
Posted:
Thanks TimB4

the first response that actually addresses the issue.

I'm preparing to put towaway sign on her spot & mine which is next to hers.

I still have the issue of a useless towing company.

has your HOA had experience with booting cars? Just athought.

thanks again
MarkM19 (Texas)
Posts: 1,459
Posted:
MarkB
So, the only area you are worried about is yours and your tenants? If you are the president of the HOA, your concerns should be for the whole Association.

You still have not given us the size of your HOA. If you want, go ideas you need to provide good information.
MarkB29 (Florida)
Posts: 6
Posted:
NO, I do worry about everyone else, however these two spots that are right by the walkway (entrance to the units) seem to be the problematic ones.

Romont South in Miami Gardens is comprised of 15 buildings each with its own HAO.

My HOA which has 2, 16-unit buildings for 32 condos.

We are 2 board members, the treasures and me, the president.

I'd just like to know what other HAO are doing if their tow company does not respond to call to tow cars away,

or if they don't bother with tow companies at all.

thanks
MarkM19 (Texas)
Posts: 1,459
Posted:
When interviewing Tow Companies, you need to ask the right questions. Here are a few I would ask.

1) Do you work with AAA? If so, I would choose another company. You will always be their last choice since AAA is going to be their first priority.

2) What type of response time can you expect from them?

3) How many Tow Vehicles do they have on the road daily?

When I was President of an HOA in Ca. that had private streets, we contracted with a Tow Service, and we had to give authorization to our Security guards to sign off on all Tows for Fire Lane Parking. Who gives the authority to tow to the current tow service?

You mentioned Booting. This is a very tricky option that I would avoid at all costs. Who would do the booting? That same person would also have to do the unbooting. If a car is booted it does not remove the vehicle it makes it immobile which does not solve the problem at hand. Because your HOA is so small your options are few.

SheliaH (Indiana)
Posts: 6,964
Posted:
You're the board president- don't you know the history of how and why the tow companies became involved with your association? If not, why not ask former board members (if they're still around) or done of the neighbors.

Unless you have a contract with the towing company, it will come in the order in which they receive the call. As I said earlier, they don't sit around waiting to hear from the homeowners, so get over that notion right now.

And you still haven't said how extensive this problem is- and as was said earlier, it's not all about you and your tenant, so you need to start thinking of the entire community.

We had an agreement with a towing company for a while and tge results were mixed. Not because 5hey didn't come (we asked them to mix up the times) but because the board didn't give enough warning to the community. It was like "this is happening RIGHT NOW" even though everyone hadn't yet received their parking permits yet. Moral of that story. - take a little more time to think this through - snap decisions don't always work.

The same applies to you. Oh, I didn't hear you mention discussing this with the treasurer- why? You may be board president, but you're not God. You might want to start with having a conversation with him or her as to how to approach this. A poll among the homeowners would be helpful- maybe there are more problem areas you don't know about. Or they don't think a towing company is even necessary - if that's the case, you may have to figure out something else.

Parking is always a problem in HOAs because there's not always enough space and we live in a time where you have 3, 4, and 5 car households. You will never make everyone happy, do the best you can do. People know how many cars they have and what space is available, so 8n the end they're going to have to figure out the best way to share

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MarkB29 on 11/27/2022 5:45 AM

has your HOA had experience with booting cars? Just a thought.

We never booted cars.
In reality, we never had to actually tow for incorrect parking.

Like I said, the signage and reminders appeared to work (for the most part).

We did make arrangements with the local police dept. to drive through looking for issues.
Cited a few for improper registration (proper registration is a requirement to park in the common area parking lot).

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MarkB29 on 11/27/2022 5:45 AM

I'm preparing to put towaway sign on her spot & mine which is next to hers.

That, in my opinion, would be improper.

A sign about towing (all legal verbiage per the applicable statute) at the entrance and at two or three places in the development would be good.

A reserved sign in all assigned (not just yours) would also be appropriate. An internet search of curb stickers would provide you some options.

NOTE: if the board does not approve the signage prior to installation, it would be damage to the common area (in my opinion).
MarkM19 (Texas)
Posts: 1,459
Posted:
Tim,
The problem is they really do not have a board since he stated that they only have 2 members MarkB is the President and another person is the treasurer. Correct me if I am wrong but doesn't the board require a minimum of 3 people to have a quorum?

I agree with your points regarding the parking issues. I just don't think they can make rules or changes as the HOA sits at this point. With only 32 units I doubt anyone give the board much authority.

He needs to appoint someone and then try and make the changes he wants.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By TimB4 on 11/27/2022 1:13 PM
Posted By MarkB29 on 11/27/2022 5:45 AM

I'm preparing to put towaway sign on her spot & mine which is next to hers.


That, in my opinion, would be improper.

A sign about towing (all legal verbiage per the applicable statute) at the entrance and at two or three places in the development would be good.

A reserved sign in all assigned (not just yours) would also be appropriate. An internet search of curb stickers would provide you some options.

NOTE: if the board does not approve the signage prior to installation, it would be damage to the common area (in my opinion).

We have a retention pond with fish in it and there were often people (some non residents) fishing there. One cantankerous owner took it upon himself to have a No Fishing sign made and installed. The BOD/ARC told him he was not allowed to hang signs on Common Property and would require BOD approval plus owners could fish in the pond. He was not a happy camper.
KerryL1 (California)
Posts: 14,550
Posted:
Our parking deeded parking spaces are exclusive use (limited use) common areas. We owners may not do anything we wish to them including store item, post signs, work on our cars, etc.

Agree it's very odd that here's only a Board of two. I think CA corporate codes require three and maybe FL's too.

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