Quote:
Posted By CathyA3 on 09/08/2022 11:32 AM
Yes to checking that you're properly insured and to getting a signed waiver of liability. The waiver may not fully protect you if Mr. Board Member gets hurt and wants the association to pay his medical bills. And volunteers should not do work that normally requires special training or licensing unless they actually have such licensing; eg. electrical or plumbing repairs.
Should I trot out my usual set piece about using volunteers in HOAs? Yes. Yes I should.
Many HOAs/COAs try to save money by using volunteers in place of paid professionals to do maintenance work. They may be fooling themselves.
* Volunteers are not free labor. They need to be covered by workers comp or similar insurance. They also need hands-on supervision by the board, unlike professional work crews. This is additional work for people who often already have too much to do.
* You won't get professional quality work, and you won't get warranties or guarantees. In fact, the volunteers' work may void existing warranties. Volunteers can also walk off the job with no notice and leave the board scrambling.
* Use of volunteers is not sustainable. People don't move into HOAs, and especially COAs, in order to have unpaid side hustles. Just because you have a few folks who are looking for things to keep them busy doesn't mean you'll have them in the future.
* Using volunteers misleads homeowners about the true cost of ownership since you're hiding normal, legitimate expenses. This also sets up future boards for problems when they have to raise assessments to their proper levels. This last bit is especially problematic if you live in a state and/or community where homeowners have the ability to vote down budgets or assessment increases.
In addition to these issues, if your volunteers are also board members, you're compounding the problem of burnout. The best, most energetic board members do tend to burn out after several years just through the normal stresses involved. Throwing additional tasks on top of the regular workload means you'll probably lose them sooner. This is counterproductive.
Sound advice.