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MichaelT21 (Arkansas)
Posts: 501
Posted:
After almost 3 years on the Board, I'm thinking about stepping down.

I don't mind the workload - it's been more than a little fun for me. But the homeowner demands are increasing - they always seem to want more than we provide (for no pay). Lately, we have had people asking us to publish agendas 2 weeks in advance of meetings and make them available to homeowners in advance, which I cannot do.

(I get contents for the meeting up to hours prior to the meeting and can't write a detailed agenda 2 weeks prior to the meeting that reflects actual meeting content.)

But I've also noticed that, as homeowner demands have increased, the willingness of others to step up and volunteer time has decreased. The other board members are as useful as potted plants. They might contribute ideas during meetings but are useless to execute our decisions between meetings. And there is simply too much for me to do as a volunteer on my own.

We've accomplished a ton in the last 3 years. Looking at my records, I have signed about 60 contracts to do various improvements around the neighorhood. Our parks are looking sharp. Our maintenance backlog has greatly shrunk. Our reserve study is updated and our reserves are in good shape.

Now, just maybe, it might be time to let someone else in the neighborhood take the reins and volunteer their time to make our community great.

And perhaps, when we fall back into decay, I just might make a comeback tour.
MaxB4
Posts: 3,513
Posted:
That might be a wise chose for all concerned.
MarkR21 (North Carolina)
Posts: 710
Posted:
New blood is always good but I doubt they will be as good at the job as you. Best of luck. Just remember to totally step away! Don’t look back. Enjoy your extra time
KerryL1 (California)
Posts: 14,550
Posted:
I know you don't like to bother looking up statutes in your own state, Michael. But are notices & agendas of open board meeting legally required to be posted x number of days ahead of such meetings? Does you community even have a place to post them? How do you post notices that WA and maybe your Bylaws require?

Many states, CA for instance require that notice & a agendas for open meetings must be publicly posted 4 days ahead of the open meeting. Only emergencies may be discussed or a chef on with the Board's votes after the 4 days unless a sudden event. What do you docs or WA say about that.

Two weeks notice is ridiculous and you know it. How many are demanding that, Michael? Two? And even that's surprising since you've reported here only one owner typically attends your open meetings.

In addition, from what you've written, your Board has not ever very sought to form committees or to encourage owners to form them. So far as you've told us, there is one committee and the member is your wife.

After all the fine impomevwments your board has made--and we know you've done most of the work--I hope you realize it all can go to hell in a really short period of time without you. If I remember right, both Tim and JohnT have experienced that. That is one of the main problems of "CEOs" who do not successfully delegate (not that they ere such) --the problem of succession.

As advised previously, your Assn. needs a PM that puts way more hours a week than the 3-4? 6? you currently contracts for given your size of over 200 homes and your many parks & their contracts.
KerryL1 (California)
Posts: 14,550
Posted:
I know you don't like to bother looking up statutes in your own state, Michael. But are notices & agendas of open board meeting legally required to be posted x number of days ahead of such meetings? Does you community even have a place to post them? How do you post notices that WA and maybe your Bylaws require?

Many states, CA for instance require that notice & a agendas for open meetings must be publicly posted 4 days ahead of the open meeting. Only emergencies may be discussed needing the Board's votes after the 4 days unless a sudden event. What do you docs or WA say about that?

Two weeks notice is ridiculous and you know it. How many are demanding that, Michael? Two? And even that's surprising since you've reported here only one owner typically attends your open meetings.

In addition, from what you've written, your Board has not ever sought to form committees or to encourage owners to form them. So far as you've told us, there is one committee and the member is your wife.

After all the fine improvements your Board has made--and we know you've done most of the work--I hope you realize it all can go to hell in a really short period of time without you. If I remember right, both Tim and JohnT have experienced that or something similar, That is one of the main problems of "CEOs" who do not successfully delegate (not that they were such) --the problem of succession.

As advised previously, your Assn. needs a PM that puts way more hours a week than the 3-4? 6? you currently contract for given your size of over 200 homes and your many parks & their contracts.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Like I have posted before. HOA's work mostly in 3 year cycles before change/exhaustion. The first year is getting established/making changes. 2nd year learning to live/enforce those changes. 3rd year everyone has seen the "changes" and now think they can do "better". That is about the time you are burnt out after the "struggle".

My best recommendation is to NOT give up your board status. Just maybe drop down on the officer front. Take a different angle. Offer to help those who may step up after you. You still want involved you just don't need to keep pulling the strings.

It's always good to have a "Bigger fish" or create "bigger fish" in a HOA to eat you. Once they see your success they will take over. You just have to assist and lift when needed.

Former HOA President
SheliaH (Indiana)
Posts: 6,964
Posted:
You really have trouble setting boundaries, don't you?

First, you complain you have to do this, that, and the third, never ask the other board members to help out, or turn over certain tasks to your property manager (because you don't think she's capable of doing them, although she's the...property manager. And now you're complaining about the homeowners demanding this and that (they're only mirroring the behavior of their board president/CEO).

(Yes, I know there was that incident with the former secretary - both of you were wrong in that one.)

In a weird way, I think you enjoy being a glutton for punishment (maybe because it'll justify you calling yourself CEO?) Whatever, but in everything you teach people how to treat you and you've come to the point that I and several others tried to warn you about. You have to tell people (sometimes more than once) that you have a life outside the association, and if they want certain things done, they either step up and do it themselves, or it doesn't get done.

Regarding the agenda, there are a few things that will be addressed automatically, so you could start there and set a deadline for when things will be added. If you're getting items "hours before the meeting," is there a reason some of that can't wait until the next meeting (thereby giving you a head start?) In any case, what's wrong with telling the homeowners the agenda will be available at the meeting because there may be time-sensitive issues that must be addressed? Maybe that'll prompt them to show up and pay attention to the conversations (and perhaps offer to help?) There's also the option of sending the board a letter expressing concern about something - it may be addressed in a future meeting or be added to something that's already being addressed.

I think it would be a good idea to step away for a bit, clear your head and then decide what you want to do. In our community, a board member is considered to have resigned if he/she doesn't show up for three consecutive meetings, so why not announce to the board you will be taking the next two meetings off to consider your future as a board member? That would be a good time to say (in a nice, but professional manner) that you've done a lot of work over the past year or three, and are seriously considering stepping down because it's difficult to do all of this with little or no help. If they want examples, you should have plenty. Also note, this isn't about the debacle with the former secretary, but you've felt this way for some time and because it's important that the community continue to progress, it may be time for others to pick up where you left off.

Tell the board you have confidence that they will keep things running while you're gone, perhaps give them a few resources on how to do things like run a board meeting, set an agenda, etc. Ideally, some of this is already written down in some sort of policy and procedure manual (or dozens of emails) and they can refer to that. Or Google - that usually works.

Then go off and have fun - if the community's running as well as you say, it shouldn't all go to shit in 30 days or less. Good luck in whatever you decide to do.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
ND (PA)
Posts: 792
Posted:
If your reason for stepping down is primarily increasing homeowner demands, the answer is simple . . .

Learn to say "NO". Just because people want things does not mean you have to shoulder the burden and/or entertain the idea. Do what needs to be done (note, this is different than your idea of doing only things that interest you). And in absence of anyone else stepping up to help out, sideline the rest ... and let people know this is what you are doing and why. If people do step up to help/volunteer, don't reject the help or push them away (either directly or through your dealings/interaction with them ... recent ex-Secretary as an example).

A few thoughts for consideration:

- The only way you can probably step away from your Board is to actually move out of the neighborhood and force that separation.

- I do not foresee you being the kind of person that could quietly step away and watch things crumble (because they will). You will likely become an overly-involved/opinionated/vocal homeowner (because of your gained, inside knowledge and need to do/manage/control things). This will probably feel like more work than you are presently doing and will create additional issues for yourself and the Board Members trying to fill the void.

- While you seem to have done a great job getting things done and keeping organized (kudos to you), the manner in which you've done it has been counter-productive. You've managed to push away, ostracize, and create negative experiences for some of the the few who have volunteered so far. They likely won't step up again. And you've not established legacy leadership or done any succession planning/development. It's likely that nobody will quickly step in and do things to the level that you have been doing them. Things will fall apart fast, and that will eat away at you.

- Things you do, while helpful and beneficial, take significant time and are not necessary ... e.g., powerpoint presentations for meetings; being the HOA document printer/publisher; investigating the hundreds of tangential ideas that you present/explore here (a few recent ones ... wifi in parks, trademarking HOA name, public website, college scholarships, HOA events and porta-potties, naming HOA in a will, HOA event sponsor solicitation, etc., etc., etc.)
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By ND on 07/14/2022 5:46 AM
If your reason for stepping down is primarily increasing homeowner demands, the answer is simple . . .

Learn to say "NO". Just because people want things does not mean you have to shoulder the burden and/or entertain the idea. Do what needs to be done (note, this is different than your idea of doing only things that interest you). And in absence of anyone else stepping up to help out, sideline the rest ... and let people know this is what you are doing and why. If people do step up to help/volunteer, don't reject the help or push them away (either directly or through your dealings/interaction with them ... recent ex-Secretary as an example).

A few thoughts for consideration:

- The only way you can probably step away from your Board is to actually move out of the neighborhood and force that separation.

- I do not foresee you being the kind of person that could quietly step away and watch things crumble (because they will). You will likely become an overly-involved/opinionated/vocal homeowner (because of your gained, inside knowledge and need to do/manage/control things). This will probably feel like more work than you are presently doing and will create additional issues for yourself and the Board Members trying to fill the void.

- While you seem to have done a great job getting things done and keeping organized (kudos to you), the manner in which you've done it has been counter-productive. You've managed to push away, ostracize, and create negative experiences for some of the the few who have volunteered so far. They likely won't step up again. And you've not established legacy leadership or done any succession planning/development. It's likely that nobody will quickly step in and do things to the level that you have been doing them. Things will fall apart fast, and that will eat away at you.

- Things you do, while helpful and beneficial, take significant time and are not necessary ... e.g., powerpoint presentations for meetings; being the HOA document printer/publisher; investigating the hundreds of tangential ideas that you present/explore here (a few recent ones ... wifi in parks, trademarking HOA name, public website, college scholarships, HOA events and porta-potties, naming HOA in a will, HOA event sponsor solicitation, etc., etc., etc.)

This entire post is absolutely spot on.
SheliaH (Indiana)
Posts: 6,964
Posted:
ND, say that again for the people in the back!

Especially the part on succession planning - that's an area that we rarely talk about on this website. Everyone here volunteered to become board members for a number of reasons, and some are still fighting the good fight. However, nothing lasts forever and one day you will wake up and decide you don't want to do it anymore. Or your life will change to where you came do everything as you once did. That's nothing to be ashamed of - that's how life is.

This is also the bane of HOA living - we were all told the association is responsible for A, B and C, and got the notion we only had to pay our assessments and go on about our business. No One wants to go to a 2 hour meeting after work to ponder a reserve study and we certainly done want to pay more money to do anything because assessments are already "too high."

One of the reason transparency in HOA land is so important is because people need to see and hear what's behind the decisions. Each board member may have a different opinion on why things happen, but that's ok as long as people see there's a method to the madness. Hopefully, they remember that when THEY win a seat on the board and have to deal with the same stuff. They think they can do it better than you? They may be right - or they'll get a major reality check.

At the same time this also shows why it's important to have a good relationship with the property manager, if you have one. He or she should be responsible for daily active, so get out of the way and let them do their jobs. Board members should be overseeing the overall direction of the association. If everyone remembers their role, it might prevent burnout.

Michael if you take a break, I hope you consider what ND said - it's one thing to talk about what the others aren't doing, but perhaps that's because you haven't given them the opportunity. They need to figure out things on their own and take responsibility for their actions or lack thereof. And you need to own up to what you've done or not to contribute to that. If nothing else, changing your approach may be all you can do and that may be enough.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MichaelT21 (Arkansas)
Posts: 501
Posted:
After a discussion with my spouse, who urged me to stay on (ok...told me I'm not allowed to quit), I've decided against quitting at the current time. We still have work to do and it's doubtful anyone else would step up to the plate.

So I'll be around for at least another year.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By MichaelT21 on 07/14/2022 7:45 AM
After a discussion with my spouse, who urged me to stay on (ok...told me I'm not allowed to quit), I've decided against quitting at the current time. We still have work to do and it's doubtful anyone else would step up to the plate.

So I'll be around for at least another year.

If no one will step up to the plate what's the point? You are just postponing the inevitable decline for a year. If you can't figure out how to get people to contribute why keep beating your head against the wall?
TimB4 (Tennessee)
Posts: 21,059
Posted:
It's highly possible that nobody is stepping up to volunteer because they see that it's being done and they are not needed.

MichaelT21 (Arkansas)
Posts: 501
Posted:
Quote:
Posted By JohnT38 on 07/14/2022 7:51 AM
Posted By MichaelT21 on 07/14/2022 7:45 AM
After a discussion with my spouse, who urged me to stay on (ok...told me I'm not allowed to quit), I've decided against quitting at the current time. We still have work to do and it's doubtful anyone else would step up to the plate.

So I'll be around for at least another year.


If no one will step up to the plate what's the point? You are just postponing the inevitable decline for a year. If you can't figure out how to get people to contribute why keep beating your head against the wall?

You're missing the point. I'm not here to get people to contribute. I'm here to get work done. As long as there is work to be done, I'm happy to do it. When the work runs out (maybe 1 year?) then it'll be time for me to move on.

I have no special skills on how to motivate people to spend their personal time for free on something that they don't "have" to do.
MichaelT21 (Arkansas)
Posts: 501
Posted:
Quote:
Posted By TimB4 on 07/14/2022 8:45 AM
It's highly possible that nobody is stepping up to volunteer because they see that it's being done and they are not needed.


I agree. Problem is the work wasn't getting done prior to me joining the Board AND no one was stepping up to volunteer. I came out of the woodwork about 3 years ago.

It's possible that more will step up, but not guaranteed.
MarkM19 (Texas)
Posts: 1,459
Posted:
Anyone who is on a board with a community of any size needs to realize very quickly that trying to make everyone Happy is a Never going to happen. The people who live in most HOAs have no idea what it takes to do our job. It is a thankless job and is akin to riding a rollercoaster. It can be bumpy with many Highs and Lows. It can be fun, and it can also be very frustrating.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By MichaelT21 on 07/14/2022 8:48 AM
Posted By JohnT38 on 07/14/2022 7:51 AM
Posted By MichaelT21 on 07/14/2022 7:45 AM
After a discussion with my spouse, who urged me to stay on (ok...told me I'm not allowed to quit), I've decided against quitting at the current time. We still have work to do and it's doubtful anyone else would step up to the plate.

So I'll be around for at least another year.


If no one will step up to the plate what's the point? You are just postponing the inevitable decline for a year. If you can't figure out how to get people to contribute why keep beating your head against the wall?


You're missing the point. I'm not here to get people to contribute. I'm here to get work done. As long as there is work to be done, I'm happy to do it. When the work runs out (maybe 1 year?) then it'll be time for me to move on.

I have no special skills on how to motivate people to spend their personal time for free on something that they don't "have" to do.

Wow, and you call yourself a CEO?
BillD16 (Texas)
Posts: 971
Posted:
Several people have made insightful comments. I’ll add two things I didn’t see:

1. One way you could possibly add value going forward is by documenting things, both major and trivial. I know my Board has no real Institutional Memory - and they suffer as a result.

2. Something you should personally watch out for is the “retirement effect”. (I’m not sure if there’s an official name for it or not). Point being that you’ve invested a lot of yourself into being a Board member; when you step down, you will lose that part of your identity. It can do a serious number on your head. I went through it myself when I retired from industry. Additionally, it’s going to be a blow if you stay involved and you give them some good advice and they ignore it. The best ‘cure’ for this is to be aware of it and to try to have something else going on in your life that gives it meaning. (I went “back to school” and coached one of my kids through his final years at college)(then he graduated and I had to start over with something else).

BillD

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
MichaelT21 (Arkansas)
Posts: 501
Posted:
Quote:
Posted By JohnT38 on 07/14/2022 9:09 AM
Posted By MichaelT21 on 07/14/2022 8:48 AM
Posted By JohnT38 on 07/14/2022 7:51 AM
Posted By MichaelT21 on 07/14/2022 7:45 AM
After a discussion with my spouse, who urged me to stay on (ok...told me I'm not allowed to quit), I've decided against quitting at the current time. We still have work to do and it's doubtful anyone else would step up to the plate.

So I'll be around for at least another year.


If no one will step up to the plate what's the point? You are just postponing the inevitable decline for a year. If you can't figure out how to get people to contribute why keep beating your head against the wall?


You're missing the point. I'm not here to get people to contribute. I'm here to get work done. As long as there is work to be done, I'm happy to do it. When the work runs out (maybe 1 year?) then it'll be time for me to move on.

I have no special skills on how to motivate people to spend their personal time for free on something that they don't "have" to do.


Wow, and you call yourself a CEO?

Not in real life. I put it here because it annoys people.

In real life, I'm just President, and the president is simply a regular Board member who presides over meetings.
BillD16 (Texas)
Posts: 971
Posted:
Quote:
Posted By MichaelT21 on 07/14/2022 7:45 AM
After a discussion with my spouse, who urged me to stay on (ok...told me I'm not allowed to quit)…

No hidden message there!

BillD

HOA Board ex-President
Austin, Texas USA

“You can’t put too much water in a nuclear reactor”
MarkR21 (North Carolina)
Posts: 710
Posted:
Lol so the wife is the one really running the show. Call her the ceo. Lol!
MichaelS56 (Minnesota)
Posts: 858
Posted:
As President of an eighty-four Unit townhome Association, I disperse duties to the other Board members to follow-up and or complete some of the duties. Each of the Board members have some basic duties such as; the Vice President is the lead with the Architecture and Maintenance committees, the treasurer works with the management company financial department, the secretary takes and prepares the minutes for publishing, the Member-at-large takes the lead with communication to Association members. I work with the Property Management rep and answer some of the vendors questions.

We also have committees that complete many duties for the betterment of the Association, but none of our committees have the final say, only the Board which has been elected.
SheliaH (Indiana)
Posts: 6,964
Posted:
Michael556's approach is what I always hoped our board would do when I was on it. Instead, it basically came down to three out of five board members doing stuff, including moi (I was newsletter editor, treasurer and would attend local CAI meetings as the association's representative.) The other two meant well, but their attendance was erratic.

I've always believed every board member should be taking the lead on something - by doing so, they develop leadership skills that might ultimately lead them to being appointed as an officer. It also helps lighten the load for everyone and if people take their role seriously, everyone saves time.
Likewise, if more people would consider serving on some sort of committee, they'd learn a little about how the board operates and be in a better position to run for the board itself and be more effective.

But people are people and so that old saying about 80% of the work being done by only 20% of the people turns out to be true most of the time. No wonder people burn out and then homeowners (who often aren't paying attention to much of anything) weep and gnash their teeth about how horrible the HOA is and there need to be term limits (which wouldn't be so bad if you had a steady supply of people willing to step up), and so on and so on.

(Cathy, if you're reading this, please remind the class of your arguments as to why volunteers in HOAs isn't always sustainable...)


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By MarkM19 on 07/14/2022 9:08 AM
Anyone who is on a board with a community of any size needs to realize very quickly that trying to make everyone Happy is a Never going to happen. The people who live in most HOAs have no idea what it takes to do our job. It is a thankless job and is akin to riding a rollercoaster. It can be bumpy with many Highs and Lows. It can be fun, and it can also be very frustrating.

Well said.

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