KathyL8 (Oregon)
Posts: 11
Posts: 11
Posted:
I am hoping for suggestions on what to do when your home located in an HOA community becomes uninhabitable because of issues that are located in the building outside of the portion you own as an individual.
I helped my daughter buy a small condo in 2016. It was a free-standing building amongst a group of two- and three-story condos. It has 533 square feet and had at one time been the pool house before the complex was remodeled and changed from apartments to Condos. About a year ago it was noted that there was moisture leaking in next to a water heater located in the bedroom closet. In addition, the gutters had not been cleaned and the roof appeared to be damaged from trees that had not been trimmed away in many years. This was all communicated to the management company. They sent out a company to look at the issue and give a bid, but they said the bid was too high and they were looking for another opinion. After responding to numerous communications from us, and promises to look into the problem, that management company was dropped by the HOA and a new one was hired in January. When they were contacted, they said they were unaware of prior communication, and so they were forwarded copies of everything. We had to start all over. As far as I know, no one from the management company ever came out to personally look at the moisture problem.
My daughter moved out of state with her job in early 2022 and after having the unit updated with new floors and paint, she put it up for sale. It sold within days and that is when the nightmare began. The buyers requested an inspection. We had let them know about the moisture issues and that the Association had promised to take care of them, since it was the HOA’s responsibility. We were told that we could not do anything ourselves, it needed to be addressed by the HOA. The buyer’s inspection found problems well beyond a little moisture in a closet. The attic was so contaminated with mold that the inspectors said no one should be allowed to live there. The damage to the roof had been allowed to continue until even the rafters were compromised and the builders had failed to ventilate the roof and or appliances such as the microwave. The also noted the water in the closet appeared to be leaking in from a bathroom for the pool that was located behind the closet wall. I talked to them by phone hoping to get pictures they had taken in the pool room bathroom which was closed for the season at the time. This was apparently the same company that had been sent out 314 days earlier. They had already given a bid for repairs and been rejected.
My daughter can’t live there, rent it or sell it, but must continue paying HOA fees including garbage sewer and water, even though no one can use those services. All of this while also paying rent and utilities in her current location. The mold remediation company I talked to seems ready and willing to go to work, but the HOA seems to be dragging their feet and looking for more bids. The roof is apparently a problem in other units as well and that project is out for bids now, but it will likely be late fall before that project begins if they agree to accept a bid. What are we to do? I call every few days and although the new management company is sympathetic and pleasant, it seems like there are still no real plans to do anything to correct the situation in the near future. Does the Association have any liability in this situation? We lost a sale, no one can live there and we have to continue paying for services we can’t use. The market has turned now and we will likely take a loss, all because the HOA failed to respond to repeated requests for help. Any suggestions on what our next step should be?
I helped my daughter buy a small condo in 2016. It was a free-standing building amongst a group of two- and three-story condos. It has 533 square feet and had at one time been the pool house before the complex was remodeled and changed from apartments to Condos. About a year ago it was noted that there was moisture leaking in next to a water heater located in the bedroom closet. In addition, the gutters had not been cleaned and the roof appeared to be damaged from trees that had not been trimmed away in many years. This was all communicated to the management company. They sent out a company to look at the issue and give a bid, but they said the bid was too high and they were looking for another opinion. After responding to numerous communications from us, and promises to look into the problem, that management company was dropped by the HOA and a new one was hired in January. When they were contacted, they said they were unaware of prior communication, and so they were forwarded copies of everything. We had to start all over. As far as I know, no one from the management company ever came out to personally look at the moisture problem.
My daughter moved out of state with her job in early 2022 and after having the unit updated with new floors and paint, she put it up for sale. It sold within days and that is when the nightmare began. The buyers requested an inspection. We had let them know about the moisture issues and that the Association had promised to take care of them, since it was the HOA’s responsibility. We were told that we could not do anything ourselves, it needed to be addressed by the HOA. The buyer’s inspection found problems well beyond a little moisture in a closet. The attic was so contaminated with mold that the inspectors said no one should be allowed to live there. The damage to the roof had been allowed to continue until even the rafters were compromised and the builders had failed to ventilate the roof and or appliances such as the microwave. The also noted the water in the closet appeared to be leaking in from a bathroom for the pool that was located behind the closet wall. I talked to them by phone hoping to get pictures they had taken in the pool room bathroom which was closed for the season at the time. This was apparently the same company that had been sent out 314 days earlier. They had already given a bid for repairs and been rejected.
My daughter can’t live there, rent it or sell it, but must continue paying HOA fees including garbage sewer and water, even though no one can use those services. All of this while also paying rent and utilities in her current location. The mold remediation company I talked to seems ready and willing to go to work, but the HOA seems to be dragging their feet and looking for more bids. The roof is apparently a problem in other units as well and that project is out for bids now, but it will likely be late fall before that project begins if they agree to accept a bid. What are we to do? I call every few days and although the new management company is sympathetic and pleasant, it seems like there are still no real plans to do anything to correct the situation in the near future. Does the Association have any liability in this situation? We lost a sale, no one can live there and we have to continue paying for services we can’t use. The market has turned now and we will likely take a loss, all because the HOA failed to respond to repeated requests for help. Any suggestions on what our next step should be?