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MichaelS56 (Minnesota)
Posts: 858
Posted:
I find it interesting that there are many threads that mention that many HOA's have a bad reputation. HOA's are part of the long list for angry people to be mad at. it appears now that school boards have a bad reputation, it appears that city councils have a bad reputation, and county commissioners and on and on. Our society today, has demonized so many organizations that the organizations that are not on that list would be pretty short.
SteveH35 (Washington)
Posts: 339
Posted:
Quote:
Posted By MichaelS56 on 05/16/2022 8:19 AM
I find it interesting that there are many threads that mention that many HOA's have a bad reputation. HOA's are part of the long list for angry people to be mad at. it appears now that school boards have a bad reputation, it appears that city councils have a bad reputation, and county commissioners and on and on. Our society today, has demonized so many organizations that the organizations that are not on that list would be pretty short.

CICs act as both private corporations and governments. They could theoretically embody the best of both worlds, yet often represent some of the worst aspects of both worlds.
MichaelT21 (Arkansas)
Posts: 501
Posted:
I think the reason for the bad reputation they have is that the only time they make the news/social media is when a confrontation happens between a homeowner as the HOA. When something positive happens, such as a new entrance monument installed, it isn't a confrontation and thus doesn't make the news.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By MichaelT21 on 05/16/2022 9:33 AM
I think the reason for the bad reputation they have is that the only time they make the news/social media is when a confrontation happens between a homeowner as the HOA. When something positive happens, such as a new entrance monument installed, it isn't a confrontation and thus doesn't make the news.

I agree.
CathyA3 (Ohio)
Posts: 6,299
Posted:
I think that HOAs/COAs are everywhere, and if people are looking for a reason to be angry, the HOA is a convenient target. Two-plus years of pandemic have made this worse, especially since many HOAs had to make changes to deal with it (closing amenities, moving meetings online, etc.).

As I'd mentioned in another thread, the angriest homeowners I've come across were angry in general and didn't understand how associations work - they took normal business practices personally. The other angry group is those who think they're entitled to do whatever they want, CC&Rs and laws be d@mned, and they're furious if someone tries to stop them. Some people just don't belong in communal living situations.

We've seen that on this site plenty of times. A new person posts a rant about their awful HOA, long on emotion but often short on fact - and when the regulars ask questions and start to tease out real info, we find that the HOA is doing exactly what they should be doing, the poster just doesn't like it. They learn nothing from the answers they get here.

In cases where the board really is misbehaving, the poster often starts out angry, comes to grips with some solid info, and starts to come up with a plan for dealing with the issue. Totally different dynamic.

In short, HOAs/COAs do have legitimate issues, but an uninformed reader who comes across many of the "I hate HOAs" rants will get a pretty skewed picture of what those issues are.
AugustinD
Posts: 3,698
Posted:
Wouldn't a statistical study of how often threads have been about --

-- a rogue board;

-- an owner who is ill-informed and so a 'vocational dissident';

-- both the Board and an owner being clueless about the HOA/COA's lawful obligations;

be interesting?
SteveH35 (Washington)
Posts: 339
Posted:
Quote:
Posted By AugustinD on 05/16/2022 9:54 AM
Wouldn't a statistical study of how often threads have been about --
-- a rogue board;
-- an owner who is ill-informed and so a 'vocational dissident';
-- both the Board and an owner being clueless about the HOA/COA's lawful obligations;

be interesting?

Augustin, several academic articles contain references to what you mention, but none of them conducted statistical analyses. The problem is: 1) participation and 2) money. Who is funding that research? It's challenging enough to get folks engaged to take free, quick, anonymous surveys.

Regards,
Steve
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By SteveH35 on 05/16/2022 9:59 AM

Augustin, several academic articles contain references to what you mention, but none of them conducted statistical analyses. The problem is: 1) participation and 2) money. Who is funding that research? It's challenging enough to get folks engaged to take free, quick, anonymous surveys.
Don't you think a study, as described above, of 50 threads begun, say in January of this year (and so arguably, about as resolved as they will ever be) would be helpful? Hint, nudge, elbow.

I think the one potentially valuable aspect of your for-profit [wink] site is the surveys. I think the rest of it repeats much of what is already on the net, and with annoying, multi-colored fonts on any given page to boot. ;)
MaxB4
Posts: 3,513
Posted:
Quote:
Posted By SteveH35 on 05/16/2022 9:59 AM
Posted By AugustinD on 05/16/2022 9:54 AM
Wouldn't a statistical study of how often threads have been about --
-- a rogue board;
-- an owner who is ill-informed and so a 'vocational dissident';
-- both the Board and an owner being clueless about the HOA/COA's lawful obligations;

be interesting?


Augustin, several academic articles contain references to what you mention, but none of them conducted statistical analyses. The problem is: 1) participation and 2) money. Who is funding that research? It's challenging enough to get folks engaged to take free, quick, anonymous surveys.

Regards,
Steve

I hear CAI has a survey saying 100% of the people that live in a HOA love it 100% of the time.
SteveH35 (Washington)
Posts: 339
Posted:
Quote:
Posted By MaxB4 on 05/16/2022 10:05 AM


I hear CAI has a survey saying 100% of the people that live in a HOA love it 100% of the time.

ROFLOL. How do you get emojis to appear on this forum?
Max, to your point, the "research" published by the Foundation for Community Association Research heavily reflects a "top down" industry approach to probing what's important to CICs and their homeowners.
SteveH35 (Washington)
Posts: 339
Posted:
Quote:
Posted By AugustinD on 05/16/2022 10:04 AM
Posted By SteveH35 on 05/16/2022 9:59 AM

Augustin, several academic articles contain references to what you mention, but none of them conducted statistical analyses. The problem is: 1) participation and 2) money. Who is funding that research? It's challenging enough to get folks engaged to take free, quick, anonymous surveys.
Don't you think a study, as described above, of 50 threads begun, say in January of this year (and so arguably, about as resolved as they will ever be) would be helpful? Hint, nudge, elbow.

I think the one potentially valuable aspect of your for-profit [wink] site is the surveys. I think the rest of it repeats much of what is already on the net, and with annoying, multi-colored fonts on any given page to boot. ;)

Augustin, why don't you go publish a website since you have such a discerning eye? Clearly you have many opinions to share. Sadly, "the content on the net" is usually spread far and wide. Furthermore, nearly all of it worth reading is 1) behind a paywall or 2) published by companies making a real profit, like this forum. Community123 is profitable. Good for them.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I just love it when I see a post about someone going to call their local media to complain about their HOA. Good luck now selling your house... Gee I wonder why no one wants to buy our homes... That HOA must not be doing their job right. So I am going to broadcast it alright...

Former HOA President
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By SteveH35 on 05/16/2022 10:17 AM
Augustin, why don't you go publish a website since you have such a discerning eye?
For one thing: I would only do so for money, but then I would be violating the law in 50 states, because I would be too close to giving legal advice (not mere legal information) in exchange for money.

For another thing: I do not believe I have anything to say beyond what is already much better said on the net.
SteveH35 (Washington)
Posts: 339
Posted:
Quote:
Posted By AugustinD on 05/16/2022 10:24 AM
Posted By SteveH35 on 05/16/2022 10:17 AM
For another thing: I do not believe I have anything to say beyond what is already much better said on the net.

Interesting. So...you're going to start posting more links, I suppose?! Please do share where there's "much better" content on the net. I love to learn from great sources. If we've learned nothing else, it's that scattered fragments of reasonable insights sprinkled around the internet are meaningless to everyone who doesn't know where to look.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By SteveH35 on 05/16/2022 10:29 AM
Interesting. So...you're going to start posting more links, I suppose?! Please do share where there's "much better" content on the net.
Every state government web site that provides its statutes. All sites with (ever growing) free case law. Davis-Stirling.com is exceptional (though one must keep in mind it pertains to California CICs in particular). Law firm sites that are topical and cite case law and statutes in discussing topics are a boon. Maybe these law firm sites are where the real "contextual chunks" (as you put it recently) lie? Else typically the content I find helpful comes up on google.

For searches of the net, statutes or case law, I do think it takes a certain amount of education, experience, and sometimes, creativity, to know how to separate the wheat from the chaff and find the optimal key words.

Quote:
I love to learn from great sources. If we've learned nothing else, it's that scattered fragments of reasonable insights sprinkled around the internet are meaningless to everyone who doesn't know where to look.
-- I think this is a tautology and so IMO of no value.

-- "Insights" makes me think of "wisdom" and issues that are subjective. "Wisdom" is not something that can be googled AFAIC.

-- This forum has some value when it comes to "insights." If only because sometimes the posts here can help an OP get objectivity.
SheliaH (Indiana)
Posts: 6,964
Posted:
I agree with much of what’s been said here. I think people are more pissed off about everything these days, primarily because there’s so much you can’t control. You may not always understand why things happen the way they do - and sometimes, there IS no explanation, but you do love your home and dammit, no one's going to tell YOU what to do when he/she/they don't live in YOUR house or pay YOUR bills. Who has time or the patients to read that legal mumbo-jumbo that are the Bylaws and CCRs?

Social media is another part of it. I think you hear a lot more about certain issues because of it and because everyone’s mostly anonymous and there aren’t a lot of filters to fact check anything – not to mention most people don’t stand back and look at issues from a broader prespective, it’s easy to go online and yap about whatever without anyone fact-checking you. When people scream long and loud about “muh rights” that gets attention. When you come to this website or go to Twitter or someplace else, you can rant all you want rather than do the hard work of logging off, going outside and go across the street or next door to actually get to know your neighbors.

It goes both way - we're afraid to, don't want to look or sound nosey and what if we run into a crackpot or sociopath who causes all sorts of trouble. And yet, the heart of HOA problems and solutions begin and end with PEOPLE. Everyone lives in the same neighborhood and presumably want the same things (a clean, safe, attractive neighborhood where the houses will sell for a lot more than what you paid for it). How to get there can vary, depending on who you talk to.

Regarding Augustin’s suggestion about a statistical study, I think that would be a great ideal for the folks running this website. It would be interesting to see what problems come up the most over the last five years and if those categories moved up or down. For example, I think there are more questions about what the documents say or don’t say because many people didn’t pay a lot of attention until the pandemic when everyone was home and you started noticing things that have always been there, but you really didn’t notice, such as the neighbor’s yard across the street never seems to be mowed. You were working from home and decided hm, it would be nice to paint the house a different color – and then you got a violation notice from the HOA (WTF????)

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnT38 (South Carolina)
Posts: 1,631
Posted:
In many cases HOA's deserve a bad name. The ironic thing is the blame can be often be tied back to all the apathetic homeowners that sat by idlily and did nothing other than complain.
BarbaraT1 (Texas)
Posts: 821
Posted:
There's so much blame to go around!

Owners who don't do any research before buying into an HOA and blame everyone else when they don't like or understand it. And don't ever, ever want their assessment to go up.(But also don't ever want to volunteer for anything or see services or maintenance reduced).

Realtors who don't proactively explain HOAs to their clients, brush off concerns, or just plain lie.

Board members who don't understand their roles or don't care and want to pursue their own agendas.

Managers who have no customer service skills and make routine molehills into mountains.

Management companies who underpay staff, provide inadequate training, and use methods of dubious ethics to make it difficult or near impossible for clients to leave them.

Lawyers, because lawyers.

Cities, who turned a need for a stormwater management program into a scheme that allows them to pass the cost of streets and lights and code enforcement and recreation facilities on to private owners (while still collecting and raising property tax) thus creating this entire absurd situation where lay volunteers are responsible for property maintenance and millions of dollars.

State legislators who don't want to tick off the homebuilder lobby, or pass ridiculous legislation that affects all HOAS because a powerful friend is mad at his.

The media who over dramatize routine enforcement matters.

The internet, which is rampant with misinformation from all of these people and from those who have never even lived in an HOA but want to score easy internet points with a fanciful tale of their uncle's friend's dad whose HOA fined him a million dollars because his grass was a quarter inch too high.

They're out of order, we're out of order, the whole system is out of order!

PatJ1 (North Carolina)
Posts: 568
Posted:
Someone posted this a while back. It was so on point I kept it:

The HOA paradigm is terribly flawed. The unpaid amateurs who populate these boards, coupled with HOA owners who do not understand their own obligations under the covenants, is a recipe for disaster.

Add to this that we have very clear guidance from our lawyer and other sources that the order of precedence is Fed / State / CCRs / Bylaws / Rules and Regs and that the only time regs at a lower level apply is where they don't conflict with a higher level or where the higher level is silent on the subject.

If a BOD made good faith decisions, as in no corruption, payoffs, kick backs, etc. then they lived up to their fiduciary responsibilities even if time says the decisions were not the best.
MaxB4
Posts: 3,513
Posted:
Quote:
Posted By PatJ1 on 05/16/2022 1:02 PM
If a BOD made good faith decisions, as in no corruption, payoffs, kick backs, etc. then they lived up to their fiduciary responsibilities even if time says the decisions were not the best.

It would be nice if the lawyers and HOA managment companies gave good faith advice. One of the biggest issues on this site is misinterpretation of governing documenmts and statues, and who wrote those documents, LAWYERS. So people's advice on reading a document written by a lawyer...is..wait for it...another lawyer.
JustinT5 (Alabama)
Posts: 50
Posted:
I find it interesting that you find this notable. There are good and bad HOA's , school boards, etc. pretty obvious to most people right?
JustinT5 (Alabama)
Posts: 50
Posted:
Quote:
Posted By MichaelT21 on 05/16/2022 9:33 AM
I think the reason for the bad reputation they have is that the only time they make the news/social media is when a confrontation happens between a homeowner as the HOA. When something positive happens, such as a new entrance monument installed, it isn't a confrontation and thus doesn't make the news.

Breaking news. HOA board wastes $10,000 on new monument.
CathyA3 (Ohio)
Posts: 6,299
Posted:
What Barbara said.

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