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LaskaS (Texas)
Posts: 1,025
Posted:
The board of our condominium is required to at least once a year produce a budget for the projected operations of the association . This budget is how a board is supposed to determine whether to raise or lower or keep the same the monthly owner assessments.

Our board has still not produced a 2022 budget. They voted to raise the assessments based on "inflation".

2022 is now in the second quarter, and there still is no budget for our association. When reviewing the end of the month financials. the actual costs are presented, but the budgeted column has straight 00's.

I know a budget is a planning tool;. But its also a useful tool to monitor the ongoing operations of an association.

When the board discussed the need to submit the budget to the accounting company, there was disagreement amongst the board. One faction wanted to submit the same budget as last year , one faction wanted to properly include the planned improvements that the board was going to undertake this year. The result, no budget at all.

I have sent a request for the board to provide a budget for the association. Noone answers.

The requirement to produce a budget is in our bylaws.

I have done a year by year comparison of the budgeted vs actual maintenance and expenses for the association with data pulled from the end of the year financials going back to 2011. The last two years, the actual money spent on maintenance is grossly under the budgeted maintenance for the year.

Operating without a budget is just another example of the mismanagement of our association that has occurred over the last 3 years. is there anything that owners can do do insist a budget be produced.
LaskaS (Texas)
Posts: 1,025
Posted:
I'm trying to attach the chart i created. what are the valid file types that the message board allow one to attach.
MichaelS56 (Minnesota)
Posts: 859
Posted:
Our Association budget is presented at the October Annual meeting for all to see and ask questions. I wish you success in your pursuit of finding answers to your valid questions. The Board appears to have determined a path of how they want to handle budget information regardless of what the governing documents may require.
AugustinD
Posts: 3,698
Posted:
LaskaS, for hoatalk.com posts, one may attach pdf files that are under 200 kilobytes in size.

Your request to view the budget is of course reasonable. Texas statutes appear to require that all Texas COAs have such a budget. The statutes even expressly list the budget as an official record to which owners must be given access. Try this records request:

Dear Board of Directors,

Texas statute sections TPC 82.114 and TPC 82.157 and the Bylaws require that the Association maintain in its records a current operating budget. Pursuant to TPC 82.1141, please provide a time when I may inspect the current operating budget. I also request a copy of the budget.

Thank you for your assistance,

name
address
phone number
email addie

cc: Manager
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Didn't the new board just get elected like LAST month? Have they even had an official meeting yet? What if you get a copy then what? A tree falls causing damage. Are you going to scream "They didn't have that in the budget"?

Former HOA President
LaskaS (Texas)
Posts: 1,025
Posted:
augustine.

The problem is, there has been no budget actually finished and approved by the board. the property manager back in November had submitted a proposed budget and several board members objected to the missing improvements that were scheduled.

then the conversation became contentious and nothing was done. since then,,no budget has been created.

the attached file is the side by side comparison of our association day to day maintenance and improvements section of our financials.

as you can see the last two years, the association as grossly underspent on the maintenance and improvements. this unfortunately is not a result of good shopping,,, it's a result of the maintenance tasks not being done. To add insult to injury, this chart confirms what i have been notifying the absentee board of for the past two years. The regular and preventive maintenance and upkeep of the property are not being performed . At the time i didn't think to make a chart. Once I made a chart. It is even more clear.

also.. regarding the budget. when i mentioned to the treasurer last week that there still was no budget and this was a problem. He said," I agree with you. there needs to be a budget, I brought it up to the board, but i'm only one board member. there's nothing more I can do." and then he walked away.

this is the kind of incompetence and failure to take accountability is a joke.
📎 Attachments (1):

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📄1417291787571.pdf(135 KB)
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/17/2022 3:29 PM
The problem is, there has been no budget actually finished and approved by the board.
Yup, I thought of this. I do not care. Fact: Among other things, Texas statutes require a resale certificate be provided to buyers. The statutes require this resale certificate to include a "current operating budget." The Board needs to come up with a current operating budget post haste.

Send the letter I recommend. If you want to add a sentence about how each resale certificate requires the budget, feel free.

As you know, this starts a clock. Let's see what the COA says.

Stay polite.

Lack of a budget is a big deal, as you apparently know. Let's see where your next formal request goes. Hopefully it is an education.

Thank you for ignoring MelissaP1's nonsense here and being a fine example.
AugustinD
Posts: 3,698
Posted:
LaskaS, by any chance do your bylaws state something like:

The annual assessment for each unit will be the budgeted total expenses multiplied by the percent ownership of the unit?

Please quote the section from the Bylaws that determines what each unit's assessment will be.

I am keeping in mind your request may help the one director who understands how foolish it is to have no budget.

To repeat (for my amusement): When this board responds to you, "The Board does not have an annual budget," you are within your rights to snarl back the polite, statute-citing version of, "Then go get it."
BillH10 (Texas)
Posts: 1,217
Posted:
Laska

Please ensure you mail your request via Certified Mail as is required in Section 82.1141(d) even though you told me a few weeks ago you do not believe your association has complied with the filing requirements.

LaskaS (Texas)
Posts: 1,025
Posted:
here is the section of our bylaws that requires the board to create a budget and how it will be used to assess owners..etc..
📎 Attachments (1):

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📄1417531312871.pdf(188 KB)
LaskaS (Texas)
Posts: 1,025
Posted:
obviously, the board didn't base the decision to increase the maintenance fees to owners on any actual budget or previous excess costs over previous budgets( see previous attachment showing the gross underspending by the current property manager for common area proper maintenance and upkeep.)

augustine, I like the response you suggested.. "then get it"

The problem is, as we all know. the board is well aware that there aren't really any consequences for their lack of transparency or proper management of the affairs of the association.

but for sure, i will compose a certified letter and include the requirement for a budget including the reasons you listed regarding resale information.

Is there any recourse owners have to the unnecessary increase in maintenance fees. I mean, they literally didn't base it on anything other than it's time.. and inflation.. noone bothered to look at our spending and lack thereof.

AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/17/2022 7:01 PM

The problem is, as we all know. the board is well aware that there aren't really any consequences for their lack of transparency or proper management of the affairs of the association.
...
but for sure, i will compose a certified letter and include the requirement for a budget including the reasons you listed regarding resale information.
If the Board does not produce a budget, then per TPC 82.1141 (concerning records), Texas Justice Court looms.

Quote:
Posted By LaskaS on 04/17/2022 7:01 PM
Is there any recourse owners have to the unnecessary increase in maintenance fees. I mean, they literally didn't base it on anything other than it's time.. and inflation.. noone bothered to look at our spending and lack thereof.
The Bylaws you excerpted require the Board to "determine the amount of common charges payable by the owners to meet the common expenses of the condominium project, and allocate and assess such common charges among the owners according to their respective common ownerships in and to the common elements." If the Board claims it has done this, simply by increasing last year's common charges by the rate of inflation, then I think the nuclear option (going to court) would not be fruitful, overall.

I advise focusing on forcing them to provide a budget. If they're jerks, they'll just provide the 2021 budget numbers with each line item multiplied by the inflation rate. This is their right.
LaskaS (Texas)
Posts: 1,025
Posted:
Augustine,,

did you look at the chart i created and posted above. For the past two years, the actual expenditures were grossly below the ammount budgeted. this is because we don't have a qualified experienced property manager ,and the acting property manager is a board member and noone else on the board is willing to hold him accountable.

Also, how can the board raise assessments without creating a budget. don't the bylaws require the board to determine the assessments based on a properly prepared budget?
LaskaS (Texas)
Posts: 1,025
Posted:
Augustine,,

did you look at the chart i created and posted above. For the past two years, the actual expenditures were grossly below the ammount budgeted. this is because we don't have a qualified experienced property manager ,and the acting property manager is a board member and noone else on the board is willing to hold him accountable.

Also, how can the board raise assessments without creating a budget. don't the bylaws require the board to determine the assessments based on a properly prepared budget?
LaskaS (Texas)
Posts: 1,025
Posted:
i'm reattaching the chart showing the magnitude of budgeted vs actual maintenance and operations that has occurred
.

📎 Attachments (1):

⏸ Downloads temporarily unavailable

📄1418451699571.pdf(124 KB)
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/18/2022 4:39 PM
did you look at the chart i created and posted above. For the past two years, the actual expenditures were grossly below the ammount budgeted. this is because we don't have a qualified experienced property manager ,and the acting property manager is a board member and noone else on the board is willing to hold him accountable. Also, how can the board raise assessments without creating a budget. don't the bylaws require the board to determine the assessments based on a properly prepared budget?
I looked at your charts. I cannot think of a mechanism to force the Board to consider its annual budget more carefully.
AugustinD
Posts: 3,698
Posted:
LaskaS, your charts speak of "operations spending." Is the contribution to the reserve account included in "operations spending"?
LaskaS (Texas)
Posts: 1,025
Posted:
hi augustine, sorry for the late reply.

the chart i produced does not include contribututions to the reserve account.

I have now gone back and recreated the budgeted contributions to reserve account vs actual .

This is a huge problem. The property manager..board member, has not been contributing to the reserve account at all.. although the money is accrueing. see attached info.

A proper budget would be where income matches expenses.. (including a line item for reserve contributions and sinking funds)
Basically, the association under control of the property manager /board member has been grossly underspending on association operations. The board keeps making excuses for the mismanagement.
I'm concerned about why all this money is being hoarded, and also, kept in the a cash account.

Our operating account currently stands at over 775,000.
the reserve account is approx 650,000.

there is no budget. the property manager is not required to perform the job duties of the association property manager. The board claims they can't find anyone else to fill the position, they stopped looking 8 months ago.
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📄142023871071.pdf(131 KB)
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/20/2022 4:02 PM
the chart i produced does not include contributions to the reserve account.
Reserve account contributions are normally counted as an expense. Because of the latter, I would say the first chart that you linked above (as 1417291787571.pdf) has no value.

Quote:
Posted By LaskaS on 04/20/2022 4:02 PM

I have now gone back and recreated the budgeted contributions to reserve account vs actual .
Your latest chart has labels saying otherwise.

Quote:
Posted By LaskaS on 04/20/2022 4:02 PM

This is a huge problem. The property manager..board member, has not been contributing to the reserve account at all.. although the money is accrueing.
Whether the "reserve account" is accumulating funds depends on what "reserve account" means.
Quote:
Posted By LaskaS on 04/20/2022 4:02 PM

Our operating account currently stands at over 775,000.
the reserve account is approx 650,000.
From what source are you getting these numbers?

I think it's entirely possible that a portion of the $775,000 is counted (correctly) as "reserves" by the COA bookkeeper, as listed in a separate "ledger account" which represents the real "reserve account," et cetera.

MichaelS56 (Minnesota)
Posts: 859
Posted:
Wow, there appears to be some interesting movement of money that is not listed anywhere. Good luck in your pursuit of finding out what happened to the money and receiving a full line by line budget for Operating expenses and for the Replacement Reserve expenses.
AugustinD
Posts: 3,698
Posted:
LaskaS, in one of your attachments, you say COA money was "pilfered." Respectfully, I suggest you ask the hoatalk moderator to delete either (1) this thread; or (2) at least the posts with the attachments. Then start a new thread.
LaskaS (Texas)
Posts: 1,025
Posted:
augustine,

I took the numbers from the end of year 12/31 balance sheets going back to 2011.

I have redacted any identifying information.

I pulled the operating account vs reserve account balances from this balance sheet. Are you saying that a portion of the operating account is actually reserves? that doesn't make any sense.

any contributions to reserve capital improvements additions is listed under capital improvements as an expense.
very minimal contributions have been made to the reserve account. Nowhere near what was budgeted. Its just kept in the operating account.

📎 Attachments (1):

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📄14204916271.pdf(142 KB)
LaskaS (Texas)
Posts: 1,025
Posted:
augustine, the funds of the association were absolutely pilfered by unscrupulous contractors post harvey. the charged the association for work that was not done. Then some board members approved the invoices without verifying the work had been done.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
What the contractor does with the money the HOA pays them is none of your business. It's the contractors money. Whether or not you think they did or did not do the work falls under the HOA taking legal actions IF they choose to. If not, oh well lesson learned.

Former HOA President
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By MelissaP1 on 04/21/2022 4:33 AM
What the contractor does with the money the HOA pays them is none of your business. It's the contractors money. Whether or not you think they did or did not do the work falls under the HOA taking legal actions IF they choose to. If not, oh well lesson learned.

Totally agree. If the HOA pays the contractor $50,000 to do repairs and he or she decides to use the money on a vacation it's none of LaskaS business. Once a homeowner pays their dues they should butt out.
AugustinD
Posts: 3,698
Posted:
LaskaS, I have your COA's Declaration from your COA's web site. The Declaration speaks of eight floor plans. Someone lined out one floor plan. Someone also wrote in assessment dollar figures, but I do not know if these dollar figures are current. Can you tell me (1) what the assessment currently is for each floor plan; and (2) how many units of each floor plan there are?

To confirm: Is one of your main questions or concerns, "Why is so much ($720k per the balance sheet you attached) sitting in what the balance sheet calls the [bank name] operating account?"

Quote:
Posted By LaskaS on 04/20/2022 9:49 PM
I took the numbers from the end of year 12/31 balance sheets going back to 2011.

I have redacted any identifying information [on the attached balance sheet].
Okay. I am studying the balance sheet. I see the COA's account numbers on the far left of the balance sheet. But I also see signs that each number merely reflects what is held at a certain bank.

I think it's possible that your COA (hit bad by hurricanes) is spending money on capital assets on a regular basis. Also your condo buildings are quite old, dating to the early 1980s or older. The funds used to repair these capital assets are coming out of the General Ledger's listed reserves, but to write checks on a regular basis requires that the fund sit in the bank account from which your COA routinely writes checks.

You insist that something shady is going on. To me, what you presented so far does not make the case for something shady going on.

Quote:
Posted By LaskaS on 04/20/2022 9:49 PM
I pulled the operating account vs reserve account balances from this balance sheet. Are you saying that a portion of the operating account is actually reserves?
After studying the balance sheet (that you attached), I think it remains possible that the COA's General Ledger properly shows what is called a "ledger account" that represents the total reserves. Some of the reserves may be in what the balance sheet calls

Quote:
Posted By LaskaS on 04/20/2022 9:49 PM

any contributions to reserve capital improvements additions is listed under capital improvements as an expense.
I cannot tell what you mean.

Contributions to the reserve account should be listed as an expense for the operating account. In other words, the following is a part of proper budgeting:

{projected annual expenses} = {day-to-day operating expenses} + {reserve contributions}

{Annual assessment for a unit} = {percent interest the unit has} x {projected annual expenses}

For the spreadsheet in the file 1417291787571.pdf (and that you attached above), from where did you get the numbers for what you call "maintenance and operations spending"?

Regarding your reference to "pilfering":
I said my piece. If you do not understand my concern, and if you insist on asserting here that a certain business literally has crooks running it, then this is your right until maybe a moderator steps in.

LaskaS (Texas)
Posts: 1,025
Posted:
augustine, i have no problem no using the word pilfering.

as for what mellissa and someone else said about a contractor can do whatever they want .

Augustine, those numbers you are seeing are from 1974.

Update. at the board meeting this Wednesday, suddenly the one of the first topics on the agenda was to complete the budget. So my emails are working. The board members never respond to me. But, as long as the association's business and board legal obligations are being met. I'm fine with that.

The owner managing agent(not property manager) also insisted the board adopt the record keeping and charges policy that went into law last year. He was clearly miffed that an owner(me) was able to request records and they couldn't charge me back.

So now the record retention policy will be filed. The charges that texas allows are actually pretty fair.

Augustine, regarding the operating account vs reserves. I am not saying that the money is being stolen or anything. I Just think it's another indication that we don't have a professional. licensed property manager.

Augustine, I don't think the failure to properly transfer money into the reserves means a crime is going on. I just think it's another bad practice and evidence of lack of good internal controls.

Regarding the number of floorplans and assessments. That information is available. I have floorplan e. I see in the declaration assessments were originally called set at 157. I actually pay 525. So yes, those are very old numbers.

Anyway, I am actually pleased that almost every item I sent the board notice about was addressed at the meeting. I don't waste my time complaining about small crap. But I'm not going to sit by and let the property manager ignore the boards decisions and or the association fail to uphold their legal obligations.

LaskaS (Texas)
Posts: 1,025
Posted:
The list of things that were addressed that corresponded to the email notices I sent to select board members in the past two weeks are.

1. budget will be completed and board will adopt it at the next meeting. A copy of the proposed budget will be made available to me upon request.

2. Association records and retention policy was adopted by the board and the managing agent is going to file it with the city as required.( it may be county, i'm not sure)
Not much detail was discussed about what goes into that policy, the managing agent indicated its the standard policy , i.e. minimum requirements.

3. The monitoring system camera policy will be sent to all owners.

4. the monitoring system will be completed. Currently, the property manager didn't follow the scope of work and had only the cameras near his office installed.
one thing i'm concerned about.. there will be 23 cameras installed. The proposed map of the camera locations has not been provided to any owners. The camera layout location was never actually approved and adopted at a meeting. I asked about this, and the property manager snarled at me that the board all know where the cameras are going. I don't think the board should be making decisions outside of board meetings.(other than routine approvals of day to day stuff that can be approved by unanimous written consent)

Does the board have to provide the owners with a camera location layout before they install the cameras? If no, what about after?

5. THIS IS A BIG WIN, changing landscaping companies was finally approved. the board also approved a significant outlay of funds to properly restore the areas of the common grounds that are baren. The common grounds were never properly restored after Harvey. This has been one of the major issues that resident owners have been complaining about for the past 3 years. The company we aer changing to is a very well respected, professional company. They are a dream to work with. I spent the past year working with two other board members as a psuedo landscaping committee vetting possible vendors. coming up with a proper complete scope of work and presenting proposals. This vendor was head and shoulders above any of the other vendors we interviewed and asked for proposals. i'm just thrilled. The property manager REALLY REALLY did not want to spend the money. He insisted his chosen "99cent store quality mow and blow" landscapers were fine. He has starved the community of proper improvements and maintenance. Finally the board voted and approved all of the segments of the needed restoration.

LaskaS (Texas)
Posts: 1,025
Posted:
augustine, one last thing, this landscaping decision and approval is so huge.

remember last year. the property manager literally claimed I damaged the common grounds and the absentee board agreed to assess my account 750$ . Even though I did no damage, I actually spent my own money and time and improved a large area that the property manager thought was acceptable. Luckily, the letter you helped me write, and the references to TUCA and the requirements before any fines etc. resulted in the $750 charge being removed from my account.

Finally, the grounds of the property are going to be restored and it will be a huge improvement !.

The board also finally took action and all of the property is being painted. The way they chose the colors wasn't ideal. But luckily, the color choices and pattern were also changed once I sent pictures to certain board members.

So , the board still will not acknowledge anything I say, but their actions acknowledge it. That's all i wanted.
LaskaS (Texas)
Posts: 1,025
Posted:
Augustine, the information about how many of each floorplan, I have to locate. Its not in our declaration or documents. But post harvey, when the board paid an engineer to create a thorough scope of work.. he included that info.

Regarding the ammount each unit pays. Each unit pays a percentage of the annual budget. That info is actually an addendum to the declaration.. it literally lists 254 units. then next to each number, what the percentage of the total square feet of all units that unit represents. The annual budget is then multiplied by that factor. that's how the assessments are calculated.

In years past, by looking at the budget, I can see what the total yearly assessments are. I know this year they raised the assessments 10%. So to calculate each floorplans monthly maintenance fee would be a simple mathematical calculation.

Do you want me to send you the addendum to the declaration.

In answer to your question. the assessments aren't calculated by floorplan per se. it's actually by percentage of total.

For example I have floorplan e. But all of the e floorplans are not the exact same square feet. If that makes sense.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/22/2022 2:09 AM
[minor edits by Aug, for readability yada] the information about how many of each floorplan, I have to locate. Its not in our declaration or documents. But post harvey, when the board paid an engineer to create a thorough scope of work. He included that info.

Regarding the amount each unit pays. Each unit pays a percentage of the annual budget. That info is actually an addendum to the declaration.. it literally lists 254 units. then next to each number, what the percentage of the total square feet of all units that unit represents. The annual budget is then multiplied by that factor. that's how the assessments are calculated.

In years past, by looking at the budget, I can see what the total yearly assessments are. I know this year they raised the assessments 10%. So to calculate each floorplans monthly maintenance fee would be a simple mathematical calculation.

Do you want me to send you the addendum to the declaration.

In answer to your question. the assessments aren't calculated by floorplan per se. it's actually by percentage of total.

For example I have floorplan e. But all of the e floorplans are not the exact same square feet. If that makes sense.
LaskaS, thank you for elaborating.

I was interested in how much income the regular assessment for all the units yields. This of course should just about equal the sum of the budgeted common expenses and the budgeted reserve contributions. (Sometimes there are a few other income sources the COA may consider. Like interest. Like transfer fee income. And so on.)

From what you posted and the Declaration, I estimate the annual income is around 254 units * [Augustin estimate of] about $500 average per unit per month * 12 m~ $1.5 million of regular assessment income each year, give or take.

I understand best practices is for the operating account to hold at least a few months of expenses in it. This acts as a "cushion" so there's always enough money in the COA's bank account (for operating expenses) to cover these expenses. Right now, your COA's operating account is holding about $720,000, or I gather around half a year's expenses. I am not convinced this is necessarily not appropriate. The appropriateness to me depends on what the COA is up to this year; a back-of-the-envelope guess at the likelihood of unanticipated expenses; past experiences taking into account, say, unexpected weather events.

To me, a cushion in the operating account for somewhat extraordinary (or worse) unbudgeted expenses (as KerryL1 once put it) is good practice. Sometimes this is a line item that is labeled "contingency fund" or "operating reserve" (to be distinguished from the reserve account for repair of capital assets having a life of one year or more).

Regarding what the Declaration says about the "interest" of each unit:

Percentage of the total is what I have seen before. The Declaration having a table giving the percent interest for each and every unit is also what I have seen before.

As for some inaccuracies re square feet, it is what it is.

It appears the monthly assessment is also rounded to the nearest dollar. Which I have also seen before. I personally think this is dumb and not consistent with the governing documents.

Else --

Good job getting them to approve a budget. I hope this budget is truly prepared line item by line item, based on previous years' expenses.

Maybe the role for you is to write the occasional letter when you think the Board is not complying with the governing documents and the non-compliance is more than a matter of not dotting an i, say? It is to their credit that the Board that they are trying to get things done right. Even if it is the COA attorney educating them, this is progress. I know you should not have to ask. But believe me, many people ask for xyz from a COA that is completely consistent with statutes, and the Board just ignores the person. Unlike these people, and at least lately, you are not having to threaten suit or lawyer up.

Disclaimer: I am not an expert on COA budgets. AFAIC, I am good with numbers and applied financial math. Others here may have more to day.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/22/2022 1:50 AM
Does the board have to provide the owners with a camera location layout before they install the cameras? If no, what about after?
Why should the board provide this information? Why does an owner need this information?

I think maybe it's better that this information not be readily available, so anyone up to no good cannot make use of it.

If there are specific concerns about an area, an owner can always ask if a camera is pointed at this area.

If you are terribly concerned about camera location, then maybe start a new thread and ask your questions?

LaskaS (Texas)
Posts: 1,025
Posted:
augustine, your back of the napkin calculations were super close! this year assessments to owners is 1.468 million dollars.

Regarding the security cameras. All owners are members of the association. The security cameras are being installed and the layout and contract and specs are part of the records of the association.

An association is not a police state. The associations right to install cameras to monitor common areas has to be balanced against a residents right to privacy inside their homes.

Cameras are not allowed to be installed in locations that allow direct viewing into a persons home.
LaskaS (Texas)
Posts: 1,025
Posted:
augustine, I don't agree that the board is trying to do things right. I would contend a more accurate description would be , when I notify the board and provide black and white statute or documentation supporting what i'm saying. The board will not willfully look the other way. I resent that the board members individually aren't aware of the specific absolute requirements that are required.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LaskaS on 04/22/2022 1:52 PM

Regarding the security cameras. All owners are members of the association. The security cameras are being installed and the layout and contract and specs are part of the records of the association.
Then you know how to advise people to make a records request.

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