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MichaelT21 (Arkansas)
Posts: 501
Posted:
Oh boy this going to be interesting!

At the request of a new Board member - and as the HOA president, I try to encourage new board members to speak up and offer ideas - we are sending a zoom link to our next Board meeting to all 274 homeowners! The e-mail went out on Friday and the meeting is Tuesday evening. The homeowners cannot talk of course during the meeting but there is a homeowner forum at the end of the meeting. We aren't required to have a homeowner forum, but I figure people will think it is unfair if they aren't give the opportunity to throw their 2 cents in.

I don't think we'll get any comments from homeowners.

I expect that we will get a fairly large crowd for the Board meeting since it's the first one that we have e-mailed out to everyone. Maybe 10 people?

I'll have to be on my best behavior during the meeting and be careful not to say anything caustic. Usually I make a few snarky remarks during the meeting but won't be able to this time.

I'll update this thread on Wednesday or Thursday with how things went.
SheliaH (Indiana)
Posts: 6,964
Posted:
I'm sure you'll be ok - even if you get all 274 homeowners, this is still a business meeting to discuss association issues, and so you have every right to set some ground rules.

When you start, welcome everyone, introduce the board members and let everyone know there will be a resident forum at the END of the meeting when attendees can sound off on whatever. this way, the board is able to address all agenda items without interruption. I believe there's a chat feature in Zoom meetings, so feel free to leave it on and let people sound off that way.

Until you get to the resident forum, keep everyone on mute until then and then whoever's controlling the meeting will unmute whoever wants to talk. That person will have 1-2 minutes to speak so everyone will have a chance to say something, and no cussing, threats and other foolishness will be allowed - if he/she doesn't behave, the mute button will be hit.

Have fun!


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By MichaelT21 on 04/04/2022 7:22 AM
I'll have to be on my best behavior during the meeting and be careful not to say anything caustic. Usually I make a few snarky remarks during the meeting but won't be able to this time.
Your honesty in posting this is refreshing. I figure all of us behave better when we're on camera, and this is a good thing. While bearing the burden of getting business done, I'd say the ways to inject a touch of fun and humor, without the fun and humor being at another's expense, are infinite. (Of course, poking fun at one's self is allowed and can maybe help win over the audience.)

BillD16 (Texas)
Posts: 971
Posted:
I’m sure y’all will have a blast.

Just make sure you know how to operate the audio muting. And how to drop someone from the call if they do something cute like use Giger’s ā€œLandscape XXā€ as a background.

Whenever I’ve hosted a teleconference - and I’ve done it hundreds of times in the past decade - I’ll often use a simple script / checklist. SheliaH covered a lot of it:

ā€œWelcome to the 2022 Board meeting!ā€

ā€œI’m MichaelT21, Board Presidentā€ <- this is real important

ā€œBefore we go any further: I want to inform you that this meeting is being recordedā€

ā€œToday we’ll have the Board meeting, followed by a homeowner forumā€

ā€œI’d like to introduce the 2022 Board ā€¦ā€

ā€œSo let’s get started. Our first item is ā€¦ā€

I’d really really really recommend using a script / checklist. Pilots with thousands of hours of flight time use them all the time.

One final piece of advice: don’t curse, ie, avoid George Carlin’s ā€œ7 Wordsā€ and also ā€œcrapā€, ā€œhellā€, all variations on ā€œdamnā€, and especially ā€œGodā€+ā€damnā€. To some extent it helps to imagine that your audience contains large numbers of spinster aunts. My sense is that you wouldn’t use this language anyway - but oh wow I could tell you some stories.

Break a leg!

(I’m attempting a signature - there’s no way to preview it, so apologies in advance if it looks like crud).

BillD

HOA Board ex-President
Austin, Texas USA

ā€œYou can’t put too much water in a nuclear reactorā€
LoriM15 (Florida)
Posts: 1,009
Posted:
A big part of my "paid" job is doing live zoom events. I would make sure that you have the setting so that everyone who joins is automatically on mute. Follow the script and make sure that you ask that anyone who has a comment or question to please raise their hand and then show them how to do it (right at the bottom of the screen). Or you can ask for written only questions in the chat. It really saves on the chaos.
KerryL1 (California)
Posts: 14,550
Posted:
Oh, good for you and for the board's new member for encouraging more owner participation in your HOA. Over the past 15 years in my HOA of 200+, there's a very clear pattern showing that those who attend are more likely to want to serve on committees, which can lead to board service. They also are more likely to vote.

Our ongoing campaign to get votes to restate our CC&Rs & our Bylaws shows that board mtg. attendance, social event attendance, and committee service all predict that those owners will vote. Not surprising, then, that absentee owners who never occupy their condos are least likely to vote.

Along with others' good tips, the Board prez ask Owners in open forum to state their name and address. Also note that their open forum remarks, questions, etc. do not go into the meeting's minutes. Your sec'y might, however note how many Owners attended.

Finally, our board cleared that it works best to save all board members' replies, when needed, till after all Owners have contributed. This means some or all directors need to make notes of the kernel of each owner's comment/question. The reason this works so nicely for everyone is that it completely avoids the time-wasting back & forth that can occur between an owner and a director. Egos get involved, emotions rise.

So, seeing no more hands to participate. The presider close open forum an directors respond to the comments/questions making sure not to miss any. Often, a director will say we need to look into that and will get back to you. this is advice for K. Richardson, a CA HOA attorney who has a syndicated column called HOA Homefront.

Onward, Michael!
MichaelT21 (Arkansas)
Posts: 501
Posted:
Meeting went fine. We had two homeowners present, one who is my wife. No homeowners present wanted to speak during homeowner forum.

Overall it was a good meeting. I had 70 slides prepared to go through and we got through all 70 slides in 1 hour 15 minutes. I was pleased at how efficient our board went through the meeting topics.

I would like to see a bit more banter from the other board members, but perhaps, I am just that good at preparing for the meeting that banter is not necessary. I think not, so next meeting I will try to encourage more banter during the discussion opportunities in the meeting.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Why in the world would you want MORE banter in a HOA meeting??? Why do you think people were NOT talking? Most likely so the meeting would end ASAP. Plus give everyone a day or two to digest what was discussed. No one should be making knee-jerk reactions or decisions. That is why there are 2nd meetings to discuss the 1st meetings.

How is your wife a member of the HOA? Is she on the Title?

Former HOA President
SheliaH (Indiana)
Posts: 6,964
Posted:
Banter isn't the problem. The problem is when people expect slapdash responses to serious problems or don't know to express themselves without making things personal,cussing,making threats and all that. Personally, I like banter - it can lead to a great conversation, and hopefully creative solutions. As long as the other agenda items are addressed, that's fine.

I believe Michael's wife is a co-owner (I'm thinking of his former ID).

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
BillD16 (Texas)
Posts: 971
Posted:
Quote:
Posted By MichaelT21 on 04/06/2022 7:37 PM
Meeting went fine. We had two homeowners present, one who is my wife. No homeowners present wanted to speak during homeowner forum.

Sorry, I’d like to understand: are you saying that only two people called into the Zoom meeting?

BillD

HOA Board ex-President
Austin, Texas USA

ā€œYou can’t put too much water in a nuclear reactorā€
KerryL1 (California)
Posts: 14,550
Posted:
No Zoom attendees?

It sounds like, by "banter," you mean board discussion of your agenda items. IF so, I think you want it. You want contributions from directors. It takes skill to draw out comments from the board members.

I'm trying to understand why you presented a show of 70 slides. Were they about different agenda items? Or all about one agenda item?

Out of curiosity, how many agenda items were there?
BillC17 (Texas)
Posts: 26
Posted:
We've been using Zoom for board meetings for about a year. It is super convenient for everyone and has worked out fine, plus nobody gets Covid from it. I post meeting announcements to our Facebook page and on our website along with the agenda (which is composed via Google Docs and everyone gets the link). Then during the meeting I can just share the agenda on my screen and type in meeting notes as we work through the items. That helps the secretary quite a bit with the minutes.

We have 176 members in our HOA. Once in a while a member will attend, I think we had two on one occasion. I find that as long as everything is going pretty well people don't want to bother with board meetings.

I have tried to recruit a beautification committee (do some light planting of flowers) and a social events committee, zero volunteers. The sad fact is that most people are profoundly apathetic. But I'm not! I want things to be right and I will put in the effort to make it that way.

MichaelT21 (Arkansas)
Posts: 501
Posted:
Quote:
Posted By BillD16 on 04/07/2022 8:36 AM
Posted By MichaelT21 on 04/06/2022 7:37 PM
Meeting went fine. We had two homeowners present, one who is my wife. No homeowners present wanted to speak during homeowner forum.


Sorry, I’d like to understand: are you saying that only two people called into the Zoom meeting?

BillD

Yes, the meeting was 100% zoom. Both homeowners (non-board member homeowners) called in via Zoom.
MichaelT21 (Arkansas)
Posts: 501
Posted:
Quote:
Posted By KerryL1 on 04/07/2022 9:37 AM
No Zoom attendees?

It sounds like, by "banter," you mean board discussion of your agenda items. IF so, I think you want it. You want contributions from directors. It takes skill to draw out comments from the board members.

I'm trying to understand why you presented a show of 70 slides. Were they about different agenda items? Or all about one agenda item?

Out of curiosity, how many agenda items were there?

I'll start a new thread about the meeting energy level. I'm disappointed and would like to improve it next time.

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