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ElaineT2 (California)
Posts: 8
Posted:
Hello,
My HOA had an assessment of $2,500 last year if paid by August 1st. If you paid after the August 1st date you would bet on a payment plan for $3,000 - this would be paid $500 for 6 months. I paid my assessment after the August 1st date. Before I paid I sent an email asking if I can pay the $2,500 and be considered paid in full. The property manager said they would take it to the board. The next message I got was the board has approved to waive late fees. Now they are saying they don't have a record fo the approval and deny my request. I have a meeting with the board this week. Can anyone help me with an angle? I have asked for the payment ledger that shows the units with dates payment was made for the assessment. I know of at least one unit that paid after the August 1st date and they only paid $2,500. I am unproblematic and have never asked to have fees waived, I have owned for 23 years and up to date on my HOA payments, this is my first time contacted the HOA as I never have a reason to contact.

I am looking for someone with experience on what I can say or use as a way to have them waive the fee. There is no way they could have misread my original request so I do not know why they are retracting the approval.
šŸ“Ž Attachments (2):

āø Downloads temporarily unavailable

šŸ“„1320462860171.pdf(213 KB)
šŸ“„1320462886754.pdf(297 KB)
ElaineT2 (California)
Posts: 8
Posted:
Adding:
The reason they state they are denying my request is because they said the due date was already extended, it was extended for literally 1 day.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
You said you sent an email. Do you still have it? If so what did it say?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Where is your proof this happened. It is possible the HOA could waive a late fee if in agreement to make payment arrangements. Our HOA we did that for people willing to pay up what owed and maybe a few of the additional charges related to collections.

However, if there was a lien filed then that may not be as much as a "late fee" as much as a "filing expense". Which they can charge for.

Not sure if you need an "angle" as much as throwing yourself at the mercy of the court. An angle comes across a bit like trying to make up things. Truly being apologetic and explaining why could not comply sounds better.

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
Obviously you have the proof, as you posted it for us to read.

Provide a copy of that at the meeting.

Specify you don't know why the Board doesn't have a record of the approval but are happy to provide a copy of the approval you received from their agent. Perhaps it was done between meetings and the issue simply didn't come up at the following board meeting to be recorded in the minutes.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By TimB4 on 03/21/2022 4:42 AM
Obviously you have the proof, as you posted it for us to read.

Provide a copy of that at the meeting.

Specify you don't know why the Board doesn't have a record of the approval but are happy to provide a copy of the approval you received from their agent. Perhaps it was done between meetings and the issue simply didn't come up at the following board meeting to be recorded in the minutes.

Man am I an airhead! I didn't even notice the attachments.
ElaineT2 (California)
Posts: 8
Posted:
Thanks. I just really find it odd that the management company responded as it was approved and in the same conversation thread said they don’t have a record.
ElaineT2 (California)
Posts: 8
Posted:
If someone joins this discussion there is an attachment that has a copy of my request that was sent to the management company along with their response. I want to know if my request was clear because I don’t know how there could be confusion. I have not read my request to anyone else but perhaps someone here can give me some insight on how they could be confused or is it that the management company made a mistake.
AugustinD
Posts: 3,698
Posted:
ElaineT2,

-- You attached copies of the email exchange. Are these emails still on your server? If so, take care not to delete them.

-- Be aware that California requires Internal Dispute Resolution for HOAs and COAs. More info appears at https://www.davis-stirling.com/HOME/I/Internal-Dispute-Resolution.

-- At the IDR hearing, produce copies of the emails. State that the emails are still on your server. Stay polite and calm. Be all about the facts.

-- If possible, post back here with the outcome and possibly to obtain more suggestions.
ElaineT2 (California)
Posts: 8
Posted:
Quote:
Posted By AugustinD on 03/21/2022 9:05 AM
ElaineT2,

-- You attached copies of the email exchange. Are these emails still on your server? If so, take care not to delete them.

-- Be aware that California requires Internal Dispute Resolution for HOAs and COAs. More info appears at https://www.davis-stirling.com/HOME/I/Internal-Dispute-Resolution.

-- At the IDR hearing, produce copies of the emails. State that the emails are still on your server. Stay polite and calm. Be all about the facts.

-- If possible, post back here with the outcome and possibly to obtain more suggestions.

Yes it’s still on the server. Thank you for the link, I will definitely post the outcome.
LetA (Nevada)
Posts: 2,679
Posted:
$500.00 late fee seems overly excessive, is that even legal?

You have all your ducks in a row. I would send the board and the PM a certified letter with copies of your communications. I would go as far as to send a complaint to you Ombudsman
that deals with HOA complaints. This is a easy no brainer fix, unfortunately power hungry folks desire a urine match instead of taking the easy road.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By ElaineT2 on 03/21/2022 9:53 AM

Yes it’s still on the server.
Great. For the archives, this is an evidentiary thing, in case push comes to shove and the dispute goes to court. Printouts of emails are not acceptable evidence unless both sides agree to use printouts.

The Board might be in its legal right to change its mind, but if it does, then I think the optics are certainly bad.
ElaineT2 (California)
Posts: 8
Posted:
Quote:
Posted By LetA on 03/21/2022 10:05 AM
$500.00 late fee seems overly excessive, is that even legal?

You have all your ducks in a row. I would send the board and the PM a certified letter with copies of your communications. I would go as far as to send a complaint to you Ombudsman
that deals with HOA complaints. This is a easy no brainer fix, unfortunately power hungry folks desire a urine match instead of taking the easy road.

Yes $500. If they changed their mind is one thing but to say they have no record is what’s boggling my mind.

I didn’t mention that the unexpected assessment was issued July 1, 2021 and due August 1, 2021. This shows you what type of board I’m dealing with.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By ElaineT2 on 03/21/2022 10:49 AM

I didn’t mention that the unexpected assessment was issued July 1, 2021 and due August 1, 2021. This shows you what type of board I’m dealing with.
Was the Board's hands tied by an unforeseen expense? Or perhaps the reserves were way too low?
ElaineT2 (California)
Posts: 8
Posted:
Quote:
Posted By AugustinD on 03/21/2022 10:57 AM
Posted By ElaineT2 on 03/21/2022 10:49 AM

I didn’t mention that the unexpected assessment was issued July 1, 2021 and due August 1, 2021. This shows you what type of board I’m dealing with.
Was the Board's hands tied by an unforeseen expense? Or perhaps the reserves were way too low?

The reserves have always been low or nonexistent due to some homeowners not paying for years. Their hands were not tied as the items they wanted to pay were old and really didn’t warrant such a short notice. When they first sent out the notice they didn’t send the reason for the assessment, we had to ask. This is another example of the type of people that I am dealing with, I don’t know why they thought this was ok.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By ElaineT2 on 03/21/2022 11:03 AM
The reserves have always been low or nonexistent due to some homeowners not paying for years. Their hands were not tied as the items they wanted to pay were old and really didn’t warrant such a short notice. When they first sent out the notice they didn’t send the reason for the assessment, we had to ask. This is another example of the type of people that I am dealing with, I don’t know why they thought this was ok.
I realize this move by the Board was far from perfect. But they're volunteers and amateurs. They maybe doing the best they can. If the reserves truly needed some shoring up, I'd try to be generous with their lack of notice. Not so much with approving a waiver of late fees and then withdrawing the approval.

Respectfully, it's easy to criticize when one is not doing all the brutal, hard, unpaid work of serving on a board. If you do not like the board's actions, do consider running for the board.
ElaineT2 (California)
Posts: 8
Posted:
With HOA approving to waive the late fee should it be across the board to all homeowners?
One of the neighbors said that she paid her assessment late without pre-approval and was only responsible for paying $2,500. We both are long time owners and up to date on our dues.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By ElaineT2 on 03/21/2022 12:03 PM
With HOA approving to waive the late fee should it be across the board to all homeowners?
One of the neighbors said that she paid her assessment late without pre-approval and was only responsible for paying $2,500. We both are long time owners and up to date on our dues.
Assuming your proof from your neighbor is rock solid, I think you can certainly point out this discrepancy. You might even ask if your neighbor can come to the hearing to 'testify' as well.

Granted this may put your neighbor at some risk.
MaxB4
Posts: 3,513
Posted:
From experience, it is not the Board denying the request, but the management company themselves. The $500.00 is not a late fee but the terms of a payment plan. Any ethical management company would waive any additional fees and say thank you for the $2500.00!
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By ElaineT2 on 03/21/2022 10:49 AM
Posted By LetA on 03/21/2022 10:05 AM
$500.00 late fee seems overly excessive, is that even legal?

You have all your ducks in a row. I would send the board and the PM a certified letter with copies of your communications. I would go as far as to send a complaint to you Ombudsman
that deals with HOA complaints. This is a easy no brainer fix, unfortunately power hungry folks desire a urine match instead of taking the easy road.


Yes $500. If they changed their mind is one thing but to say they have no record is what’s boggling my mind.

I didn’t mention that the unexpected assessment was issued July 1, 2021 and due August 1, 2021. This shows you what type of board I’m dealing with.

That is unfortunate, this sounds like a special assessment you are dealing with. Like Max said, the board should cancel the fee since they agreed to, you have the proof.

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