DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Can the board block an owners access to website for no justifiable reason?
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Started by DawnL6 • 44 replies • 503 views
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MelissaP1 (Alabama)
Posts: 13,836
Posts: 13,836
Posted:
That depends. Is it an official plan website or like a Facebook page? It is usually whomever is the administrator to the site that bans people. Can not tell you the criteria for that website. However if posting negative things, falsehoods, or bad information they may.
We have a person on our Facebook page that has said a few things offensive to others. Plus is generally a bossy personality. They are not banned but comments are turned off often on their posts.
We have a person on our Facebook page that has said a few things offensive to others. Plus is generally a bossy personality. They are not banned but comments are turned off often on their posts.
Former HOA President
JohnT38 (South Carolina)
Posts: 1,631
Posts: 1,631
Posted:
Quote:
Posted By DawnL6 on 03/17/2022 9:39 AM
Can the board block an owners access to website for no justifiable reason?
Can the board block an owners access to website for no justifiable reason?
NO justifiable reason according to who?
JohnC46 (South Carolina)
Posts: 14,265
Posts: 14,265
Posted:
He who "owns" the website makes the rules. I assume they banned you for what they consider bad mouthing them.
CathyA3 (Ohio)
Posts: 6,299
Posts: 6,299
Posted:
Yes they can, and in fact they should in certain circumstances.
The HOA is accountable for anything posted on their websites, and sites that allow homeowners to post tend to collect misinformation, false accusations, spats, copyright violations, and the like. Our attorney strongly recommend not allowing homeowners to post at all - but if we did, we had to monitor the site, delete problematic posts, and even ban homeowners who repeatedly violate the terms of service.
The HOA is accountable for anything posted on their websites, and sites that allow homeowners to post tend to collect misinformation, false accusations, spats, copyright violations, and the like. Our attorney strongly recommend not allowing homeowners to post at all - but if we did, we had to monitor the site, delete problematic posts, and even ban homeowners who repeatedly violate the terms of service.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Yea it's through app folio.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
As of now,all you could see on the site is rules and regulations,can place work order for maint.,and see minutes.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
The homeowners own the website
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Well John,sorry to say you assumed wrong!!!
SheliaH (Indiana)
Posts: 6,964
Posts: 6,964
Posted:
Quote:
Posted By DawnL6 on 03/17/2022 12:39 PM
Well John,sorry to say you assumed wrong!!!
Well John,sorry to say you assumed wrong!!!
Says you. Have you contacted the property manager or board to ASK if you've been banned? Perhaps they're in the process of doing maintenance (sometimes websites go down for a few hours to do this, although there's usually some sort of notice on the front page). Maybe they're in the process of moving the website to another location or doing updates on the content and so access is being limited for now?
You've been posting a while and it's clear you're not happy about where you live. It's fine to ask questions, but I get the feeling you're rubbing everyone the wrong way with your approach (remember the conversation on this website where you told two or three people to F off???) You may want to slow your roll a bit and change your approach.
If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
I never told anyone that.and no,I asked for anything important to be sent through the mail such as fines/violations,etc due to I need hands on the papers and so my caregiver will know what is going on due to she pays my bills and is responsible for appointments and deadlines etc,but since I asked for paper form,she refuses to let me on app folio to view documents that is important such as the rules,regulations,.
MelissaP1 (Alabama)
Posts: 13,836
Posts: 13,836
Posted:
The rules and regulations are public documents. They are posted for convenience.
Former HOA President
KerryL1 (California)
Posts: 14,550
Posts: 14,550
Posted:
Jeez, Melissa, Rules & Regulations are NOT "public" documents.
By banned, Dwn, do you mean you cannot read anything that's on the HOA website or only certain things?
Is it the HOA's official website? Have been "banned" form other amenities too, Down?
By banned, Dwn, do you mean you cannot read anything that's on the HOA website or only certain things?
Is it the HOA's official website? Have been "banned" form other amenities too, Down?
JohnT38 (South Carolina)
Posts: 1,631
Posts: 1,631
Posted:
Quote:
Posted By KerryL1 on 03/17/2022 1:51 PM
Jeez, Melissa, Rules & Regulations are NOT "public" documents.
By banned, Dwn, do you mean you cannot read anything that's on the HOA website or only certain things?
Is it the HOA's official website? Have been "banned" form other amenities too, Down?
Jeez, Melissa, Rules & Regulations are NOT "public" documents.
By banned, Dwn, do you mean you cannot read anything that's on the HOA website or only certain things?
Is it the HOA's official website? Have been "banned" form other amenities too, Down?
We are required to file our rules and regulations with the county deed site by January 10th every year. This makes it available to anyone who goes to the deed site and looks it up.
SheliaH (Indiana)
Posts: 6,964
Posts: 6,964
Posted:
What does paying your bills or keeping appointments have to do with the HOA website??? How are you accessing THIS website?? If you have a smartphone or tablet, you could forward a copy to your caregiver, who could make copies for you or at least save them so you'll have them for easy reference. If you don't have a printer, is there a neighbor who can photocopy the documents for you?
why am I feeling there's a lot more to this story? If things have gotten really frosty between you, the board and the property manager (seems to me that's happened with a bunch of others on this website), why not ask your caregiver if she or he can make the request for you?
why am I feeling there's a lot more to this story? If things have gotten really frosty between you, the board and the property manager (seems to me that's happened with a bunch of others on this website), why not ask your caregiver if she or he can make the request for you?
If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnT38 (South Carolina)
Posts: 1,631
Posts: 1,631
Posted:
Quote:
Posted By SheliaH on 03/17/2022 2:39 PM
What does paying your bills or keeping appointments have to do with the HOA website??? How are you accessing THIS website?? If you have a smartphone or tablet, you could forward a copy to your caregiver, who could make copies for you or at least save them so you'll have them for easy reference. If you don't have a printer, is there a neighbor who can photocopy the documents for you?
why am I feeling there's a lot more to this story? If things have gotten really frosty between you, the board and the property manager (seems to me that's happened with a bunch of others on this website), why not ask your caregiver if she or he can make the request for you?
What does paying your bills or keeping appointments have to do with the HOA website??? How are you accessing THIS website?? If you have a smartphone or tablet, you could forward a copy to your caregiver, who could make copies for you or at least save them so you'll have them for easy reference. If you don't have a printer, is there a neighbor who can photocopy the documents for you?
why am I feeling there's a lot more to this story? If things have gotten really frosty between you, the board and the property manager (seems to me that's happened with a bunch of others on this website), why not ask your caregiver if she or he can make the request for you?
I tend to agree. The OP uses email and we know she uses the internet because she is posting here. Why the need for paper?
LetA (Nevada)
Posts: 2,679
Posts: 2,679
Posted:
What information is on the "community" webpage? If a section of the website has a community forum, you can restrict their participation by blocking them from commenting.
If you have assessment payment portals, access to ARC application and governing documents then NO you cannot block their access to that.
If you have assessment payment portals, access to ARC application and governing documents then NO you cannot block their access to that.
AugustinD
Posts: 3,698
Posts: 3,698
Posted:
Quote:
Posted By DawnL6 on 03/17/2022 9:39 AM
Can the board block an owners access to website for no justifiable reason?
Can the board block an owners access to website for no justifiable reason?
Please respond to KerryL1's questions in particular. I believe KerryL1 will treat you fairly.
I do not believe I have enough facts to judge the situation as several here are doing.
Just saying.
KerryL1 (California)
Posts: 14,550
Posts: 14,550
Posted:
The trouble is that Melissa makes sweeping generalizations that do not apply to every state. In CA, there is no such requirement. As a courtesy, our HOA does post them on our public Home page for prospective buyers and, more importantly, for our renters.
Are Rules and Regulations public documents in AL, Melissa?
Are Rules and Regulations public documents in AL, Melissa?
MelissaP1 (Alabama)
Posts: 13,836
Posts: 13,836
Posted:
IF they are on file at the court house like CC&R's are, then they are considered PUBLIC. Articles of Incorporation are on file at the State level. They are also PUBLIC. You should NOT depend on a website to get this information. It is there as a convenience not as a necessity.
Besides I got a copy as many states require when I bought my house. Not sure why wasn't also downloaded when had access to the website prior. I would have kept a copy. Again in my state is considered your responsiblity to get a copy at a sale.
Besides I got a copy as many states require when I bought my house. Not sure why wasn't also downloaded when had access to the website prior. I would have kept a copy. Again in my state is considered your responsiblity to get a copy at a sale.
Former HOA President
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Our is public at the deeds office..he is not listed as owner.it shows he sold several years back.he is not listed.our cc&R's are also listed.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Yes.i can't even go to the website,it states for me to call office.my account has been deactivated
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
I did send my caregiver down to office.the office manager stated I ask for anything sent be my mail.and she doesn't have to give me access.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
I did send my caregiver down to office.the office manager stated I ask for anything sent be my mail.and she doesn't have to give me access.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
I can't even get on it.she has deactivated my account.so has my email to office.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
I can't even get on it.she has deactivated my account.so has my email to office.
JohnT38 (South Carolina)
Posts: 1,631
Posts: 1,631
Posted:
Quote:
Posted By DawnL6 on 03/18/2022 12:39 AM
I can't even get on it.she has deactivated my account.so has my email to office.
I can't even get on it.she has deactivated my account.so has my email to office.
Are you saying they blocked your email address?
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Yes.my phone number has been blocked since forced entry.not that I ever called.my communication was through email.but if something came up and I needed to call then what?
BancsS
Posts: 269
Posts: 269
Posted:
Dawn,
I am going to make a couple of suggestions regarding your posts. They would be so much easier to read if you use two spaces after a period and capitalize the first word of your next sentence. I promise I am not an English grammar specialist but these two things would make your posts so much easier to read.
I am sorry to hear that you are in distress over your life in an HOA. HOA living is not for everyone. But certain living situations require them.
I hope you can find some answers and live in peace.
I am going to make a couple of suggestions regarding your posts. They would be so much easier to read if you use two spaces after a period and capitalize the first word of your next sentence. I promise I am not an English grammar specialist but these two things would make your posts so much easier to read.
I am sorry to hear that you are in distress over your life in an HOA. HOA living is not for everyone. But certain living situations require them.
I hope you can find some answers and live in peace.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
This is off this subject but want to ask anyway.online at the deeds office,there is an amendment that has date on the actual paper dated in 1993,the date that was filed and stamped in 2016.the document is about giving control to board.and even has some of the former members names,at that time in 93,saying 2/3 of the homeowners votes.which that was in 93.
BancsS
Posts: 269
Posts: 269
Posted:
Quote:
Posted By BancsS on 03/18/2022 4:11 AM
Dawn,
I am going to make a couple of suggestions regarding your posts. They would be so much easier to read if you use two spaces after a period and capitalize the first word of your next sentence. I promise I am not an English grammar specialist but these two things would make your posts so much easier to read.
I am sorry to hear that you are in distress over your life in an HOA. HOA living is not for everyone. But certain living situations require them.
I hope you can find some answers and live in peace.
Dawn,
I am going to make a couple of suggestions regarding your posts. They would be so much easier to read if you use two spaces after a period and capitalize the first word of your next sentence. I promise I am not an English grammar specialist but these two things would make your posts so much easier to read.
I am sorry to hear that you are in distress over your life in an HOA. HOA living is not for everyone. But certain living situations require them.
I hope you can find some answers and live in peace.
Paragraphs would help too.
JohnT38 (South Carolina)
Posts: 1,631
Posts: 1,631
Posted:
Quote:
Posted By DawnL6 on 03/18/2022 4:03 AM
Yes.my phone number has been blocked since forced entry.not that I ever called.my communication was through email.but if something came up and I needed to call then what?
Yes.my phone number has been blocked since forced entry.not that I ever called.my communication was through email.but if something came up and I needed to call then what?
Dawn, I mean no disrespect by this but if they have gotten to the point of blocking communication with you including blocking your email, it sounds like there is much more to this story that we don't know about.
During my time on the Board there was only one time when we ever did this. It involved an elderly gentlemen that literally was harassing every Board member and the property manager. It got so bad that we consulted with our lawyer. Long story short the lawyer sent this person a certified letter stating that he was no longer allowed to contact anyone on the Board or the property manager and that from now on he had to direct all communications directly with the lawyer.
As a volunteer Board member giving up my valuable time, there is only so much crap that I would take from a homeowner before the gloves came off. My question to you is, why do you think they blocked your email and do you think you ever did or said anything that crossed the line?
MelissaP1 (Alabama)
Posts: 13,836
Posts: 13,836
Posted:
Reading between the lines or periods? It sounds like you wore out your welcome with your HOA. The reactions so far you have provided would make me believe this to be true. Now your holding onto anything so you can keep poking the bear. Your real handicap isn't physical. It is emotional.
You are one of those people we like to say hold people "emotionally hostage". So far you still had a few posters here hanging on trying to be "nice". You know playing that "oh poor as me game" gets people to give you the attention or do what you want.
Your HOA is most likely at the point as others here are or will be tired of being held emotionally hostage. Either treat people like an adult and equal or stop attacking/playing the "handicap" card. You get more respect with treating people like you want to be treated instead of making them treat you to do your will.
Other posters may hate for posting this. I got it. However, I think you have read enough posts by Dawn now to see what I am talking about. Now may not like my approach of being upfront but their HOA is at this point as well. They don't want to deal with someone who thanks them by claiming they are crooked and doing "background" checks.
You are one of those people we like to say hold people "emotionally hostage". So far you still had a few posters here hanging on trying to be "nice". You know playing that "oh poor as me game" gets people to give you the attention or do what you want.
Your HOA is most likely at the point as others here are or will be tired of being held emotionally hostage. Either treat people like an adult and equal or stop attacking/playing the "handicap" card. You get more respect with treating people like you want to be treated instead of making them treat you to do your will.
Other posters may hate for posting this. I got it. However, I think you have read enough posts by Dawn now to see what I am talking about. Now may not like my approach of being upfront but their HOA is at this point as well. They don't want to deal with someone who thanks them by claiming they are crooked and doing "background" checks.
Former HOA President
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
This is off this subject but want to ask anyway.online at the deeds office,there is an amendment that has date on the actual paper dated in 1993,the date that was filed and stamped in 2016.the document is about giving control to board.and even has some of the former members names,at that time in 93,saying 2/3 of the homeowners votes.which that was in 93.
CathyA3 (Ohio)
Posts: 6,299
Posts: 6,299
Posted:
Quote:
Posted By JohnT38 on 03/18/2022 4:23 AM
... snip ...
As a volunteer Board member giving up my valuable time, there is only so much crap that I would take from a homeowner before the gloves came off. My question to you is, why do you think they blocked your email and do you think you ever did or said anything that crossed the line?
... snip ...
As a volunteer Board member giving up my valuable time, there is only so much crap that I would take from a homeowner before the gloves came off. My question to you is, why do you think they blocked your email and do you think you ever did or said anything that crossed the line?
Amen. And the older I get, the less willing I am to waste a dwindling resource.
Blocking homeowners on various platforms usually happens only if someone fails to clean up their act after being given plenty of opportunity to do so.
As part of their training sessions for board members, our attorneys pointed out that no board member should put up with abuse from homeowners, and they outlined steps that should be taken to address the bad behavior. These can include restricted access - those who can't behave properly are prevented from misbehaving.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
No..sure haven't.like I said earlier,I asked for anything important to come through mail as I have requested time and time again,and when she finally acknowledged my request,she deactivated my account to the website.abuse can also come by board members as well.
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Well for #1,the only thing I haven't gotten from this is a bunch of angry people who must not have anything to do except criticizes others.Most do not even read the full text I write,you have to read something to know what it's saying.i mind my own business,but when the board forced entry into my home,they at that point got a problems exercised my rights and they didn't like it.Oh well,they started,but I will finish,and to my knowledge after law told them they could not force entry they have came up with other ways to retaliate.they started this.not me.
MelissaP1 (Alabama)
Posts: 13,836
Posts: 13,836
Posted:
I rest my point...
Former HOA President
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
What point?
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
This site that we are on should be informative,and without criticism for all persons wanting to learn the proper ways.if I wanted to be a smart ass to and about everything I can do that on my own without the help of this site.
MelissaP1 (Alabama)
Posts: 13,836
Posts: 13,836
Posted:
The points keep on coming... Like the part where you say never call anyone names... Glad you know how you want things and how they should be for you...
I am out. Peace before I get called out again as why they need to keep poking a bear...
I am out. Peace before I get called out again as why they need to keep poking a bear...
Former HOA President
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
Be clear.what point?
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
And who have I called names?
What names did I use?
What names did I use?
DawnL6 (South Carolina)
Posts: 226
Posts: 226
Posted:
And who have I called names?
What names did I use?
What names did I use?
CindyT5 (Florida)
Posts: 4
Posts: 4
Posted:
They most definitely are in Florida.
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