LaskaS (Texas)
Posts: 1,025
Posts: 1,025
Posted:
Hi,
I , my owner account was assessed charges for something that I have contended is included in the normal monthly maintenance.
When I received my monthly statement, I immediately sent an email to the accounting company and the board disputing the charge and listing the reasons why this charge is improper and not authorized.
The only answer I received was from the accounting company. see the following..
Laskas,
Thank you for your email. Your request will be provided to the Board of Directors for review and consideration. I will contact you once they have made a decision. Until a decision is made, you will continue to receive a notice with regard to the balance due, I thank you in advance for your patience.
Thank You ~
The board has not responded and I have been given no indication that a hearing has been added to the agenda. I know the owner has 30 days to dispute a charge. Are there any requirements for the board to respond in a timely manner.
I , my owner account was assessed charges for something that I have contended is included in the normal monthly maintenance.
When I received my monthly statement, I immediately sent an email to the accounting company and the board disputing the charge and listing the reasons why this charge is improper and not authorized.
The only answer I received was from the accounting company. see the following..
Laskas,
Thank you for your email. Your request will be provided to the Board of Directors for review and consideration. I will contact you once they have made a decision. Until a decision is made, you will continue to receive a notice with regard to the balance due, I thank you in advance for your patience.
Thank You ~
The board has not responded and I have been given no indication that a hearing has been added to the agenda. I know the owner has 30 days to dispute a charge. Are there any requirements for the board to respond in a timely manner.