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LauraG8 (California)
Posts: 56
Posted:
Hello. I recently became an HOA Board member and have learned that our mgmt company does not vet contractors performing work at our building, to make sure they have sufficient insurance. We have a licensed landscaping contractor who annually prunes the 50’ trees surrounding our property, and according the the CSLB is exempt from workers’ comp (stating no employees); however he has several individuals working for him when performing this work. We have a gutter cleaning company who annually clears the gutters from the roof of our 3-story building who reports “exempt” to the CSLB, even though he admits to hiring workers from Home Depot. We’re having our elevator modernized ($69k) and the elevator contractor has never provided us with proof of WC, despite my having asked our mgmt to get it from them.

It seems I’m the only one here who cares about this. Management tells the Board that since we’ve got WC, we shouldn’t worry about it, but isn’t that the contractor’s responsibility and won’t our insurance rates increase if WE have to make the claim? What to do??
PatJ1 (North Carolina)
Posts: 568
Posted:
All HOA vendors need to carry their own insurance, including WC, to perform work in the HOA. MC should require an insurance ACORD from each vendor. Along with an IRS W-9 for financial reporting purposes.

If an uninsured vendor is injured, or worse, dies, any claim filed under the HOA policy costs the HOA a claim and puts the HOA policy in jeopardy.

Never allow them to work under the HOA insurance policy.
KerryL1 (California)
Posts: 14,550
Posted:
Agree with Pat.

First, it's the Board's job to approve contracts.. You need to insist your Board make sure they have the proper insurance-- of all kinds. this is a veryserious matter. If they don't agree with you. Perhaps they would accept your HOA attorney's opinion. Get the board's permission to get counsel's advice.

One director cannot generally order the PM to do anything unless assigned by the Board You need your Board to direct the PM via a vote at a meeting and recorded in the minutes.
LauraG8 (California)
Posts: 56
Posted:
Thank you, Kerry.
The Board approves all contracts, but they’ve been assuming the PM has vetted all contractors she’s presenting proposals from for the Board to decide upon. I discovered that she has NOT been vetting any of them and telling the Board it doesn’t really matter if they don’t have WC…the HOA does. She points out how good the contractor has been ll these year and saying things like “He’ll never make a claim.” It’s just crazy. The rest of the Board is completely silent, not sure who to believe, and she’s making me look like some sort of troublemaker.

We have a board meeting tonight, where I’m planning on talking more about this. Was looking for reassurance from y’all! Thank you!!
LauraG8 (California)
Posts: 56
Posted:
Thank you Very Much, Pat!!
That’s what I’ve been saying to the Board and PM, and the PM is pushing back on it all like it’s not that big of a deal!

I think we need to find a different PM ASAP!! This one is violating not only our CC&R’s which specifically require licensed and insured contractors but exposing us to tremendous financial liability in the process.
KerryL1 (California)
Posts: 14,550
Posted:
Well, now; the meeting tonight might raise a different issue. Is the topic of contracts or of getting your attorney's opinion on the agenda? If not, how will you "talk about it?" Boards in CA may only discuss what's on the agenda.

Here's a thought: visit davis-stirling.com -> Main Index -> Contracts and read what these CA HOA attorney advise. They are specialists and you can learn a lot, as a new director, from their web site.

Say, what size is your HOA? Kudos for being willing to serve your community!
LauraG8 (California)
Posts: 56
Posted:
This is on the agenda, Kerry. I made sure of it.
Thank you for the Davis-Sterling reference. I even sent them this question. The last time I sent a question, they were very helpful.
Our HOA is 24 units.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
This is kind of tricky. Remember the PM is NOT a member of the HOA. Which means they don't actually have to follow the HOA documents. I dare say some don't know a word of what they say. It's up to the HOA board to "play by the rules". Which some rules are put there for a reason. Being licensed/insured contractors is one of them. The liability of hiring contractors that are not, is a big risk your HOA may not be prepared for. They don't fall under the HOA's insurance.

Good luck in getting that through the heads of your fellow board and PM. It may not click like you want it to. May need to let them know a few real world realities. Which is your HOA prepared to pay for full replacement cost of items an uninsured contractor destroys? Will your HOA insurance cover it and at what cost?

Former HOA President
CathyA3 (Ohio)
Posts: 6,299
Posted:
Quote:
Posted By LauraG8 on 02/07/2022 3:40 PM
... snip ...

I think we need to find a different PM ASAP!! This one is violating not only our CC&R’s which specifically require licensed and insured contractors but exposing us to tremendous financial liability in the process.

Agree totally. Your current PM doesn't appear to understand liability risk, insurance claims, or the fact that past performance is no guarantee of future performance.

Unfortunately neither does the rest of your board - a situation like yours would give most regular posters in this website the heebie-jeebies. Your fellow directors are accountable for what happens on their watch, including mistakes made by the PM.

A suggestion: see if your insurance agent would be willing to attend a board meeting and give a presentation about this. We did something similar, and it was very helpful. (Condo insurance is particularly confusing.)
PatJ1 (North Carolina)
Posts: 568
Posted:
Quote:
Posted By MelissaP1 on 02/08/2022 4:52 AM
This is kind of tricky. Remember the PM is NOT a member of the HOA. Which means they don't actually have to follow the HOA documents. I dare say some don't know a word of what they say. It's up to the HOA board to "play by the rules". Which some rules are put there for a reason. Being licensed/insured contractors is one of them. The liability of hiring contractors that are not, is a big risk your HOA may not be prepared for. They don't fall under the HOA's insurance.

Good luck in getting that through the heads of your fellow board and PM. It may not click like you want it to. May need to let them know a few real world realities. Which is your HOA prepared to pay for full replacement cost of items an uninsured contractor destroys? Will your HOA insurance cover it and at what cost?

I don't see where this is "tricky". PM's should be fully aware of HOA protections in general. This is one of the "general" one's, and it's a very important one. PM's must have general knowledge of CCR's, laws, and basically HOA life. Otherwise then just pay them to collect dues and pay vendors so that, inexperienced, elected, volunteers can stumble their way through all the hard stuff while opening their HOA to needless liability.

Many small companies carry only liability insurance. WC insurance is not always required depending on the state. In NC it's not required unless you have over 3 employees.

If a vendor is working on property for any HOA they need to carry not only liability insurance for property mishaps, but also WC to protect the HOA for their worker's injuries. A vendor's employee injured while changing a light bulb can cost the HOA WAY more than damages suffered to property.

Think of it this way. Vendor without WC insurance changing a light bulb on a ladder. Easy, peasy, right? Worker falls off ladder, shatters his leg, back, cracks his head open............. HOA is now not only paying for his immediate medical needs on their policy, but also WC prorates forward ALL the anticipated costs associated with the injury. The case continues to stay open and active against the HOA for as long as State WC determines it should. This means that any future issues that are medically determined a result of the initial WC injury can carry forward for many years. This causes the HOA higher WC rates and may even limit their ability to secure future WC insurance.

MC/PM should never be sending vendor's to HOA property for any reason without insurance ACORD's for liability and WC insurance on file naming the HOA additional insured and loss payee.

Our MC won't even pay the guy who delivers, does not spread, our yearly pine needles, without full insurance.

I don't own the small company I work for, I oversee the ACORD's provided by the vendor's we do business with who perform work on our premises. No insurance, we can't use you. The owner isn't always happy with me when he thinks he's found a great new vendor that we can't use because they can't provide insurance.

AugustinD
Posts: 3,698
Posted:
I agree with PatJ1, KerryL1 and CathyA3. I had specific experience with this at another HOA. To protect the HOA's insurance status and so on, AFAIC the contractor needs to have workers comp insurance.

Some reinforcement appears at:

https://www.davis-stirling.com/HOME/W/Workers-Compensation-Ins-Defined

https://www.davis-stirling.com/HOME/U/Unlicensed-Vendors

I am sure the manager at the OP's HOA would seize on some phrases at the above sites and say, "But but but... " No, not good enough. California requires that companies have WC insurance for all employees. Sole proprietors are exempt. If a contractor does not like this, and the HOA loves the contractor, consider telling the contractor to bill the HOA for the amount of the WC insurance yada and then ensure that the contractor has the WC insurance. (My former HOA actually did this, as we had a litigious owner watching the board for this particular mistake.)
LetA (Nevada)
Posts: 2,679
Posted:
One thing I've learned being a BOD is to stop using the PM's "preferred" vendors because there's sometimes a spiff or something on the back end for the PM. The BOD should do their due diligence
to ensure the vendors you hire are licensed, insured and bonded. California should have a state contractos licensing board where you can easily verify the vendors coverage. I may be wrong, but I thing it is
state law that contractors when advertising must add their state licensing number in all advertising and bid proposals. You risk a lawsuit against the HOA if a contractor you hire gets hurt while preferring
the job on HOA property.
TimB4 (Tennessee)
Posts: 21,059
Posted:
The solution to that is to have the MC solicit bids (at least 3) and the Board makes the decision as to who to award the contract to.

The Board should also be the one to write the RFP (request for proposal), which outlines the work, insurance requirements, etc.
LauraG8 (California)
Posts: 56
Posted:
Thank you, PatJ1. Very helpful!!

What is an insurance Accord? I haven’t heard that term.

Our CC&R’s state: “The Board of Directors shall require from each contractor, with whom it engages, satisfactory evidence that adequate worker’s compensation and liability insurance is carried with respect to employees and activities of such contractor.” So looks like the responsibility falls 100% on the Board?

I have not seen the language of the contract between the PM and the HOA, though.
I’m wondering if the PM is considered an ‘agent’ of the HOA and they’re recommending contractors to the Board upon which the Board relies, do they have a legal responsibility to the HOA to have vetted that contractor for current license/insurance status.
LauraG8 (California)
Posts: 56
Posted:
Thank you, AugustinD!

In California, if a contractor can certify to the contractors board that they have no employees, they’re then WC “exempt,” and that’s what it states on the contractors state license board website. However, after seeing how the gutter contractor here operates (sole proprietor w/ WC exception), he’s got several men working with him and even admitted to me hiring immigrants hanging out at Home Depot when needed. I actually don’t trust contractors, as a general rule, and that ‘exemption status’ is especially suspect, not to be taken for granted. I think you’ve still got to ask the contractor for proof of WC or a statement that they’re exempt. In California, if they’re falsely claiming exemption, their license can be suspended.

That’s an interesting option, billing the HOA for their WC… especially when you can’t find anyone else to do the job?
PatJ1 (North Carolina)
Posts: 568
Posted:
Quote:
Posted By LauraG8 on 02/08/2022 2:27 PM
Thank you, PatJ1. Very helpful!!

What is an insurance Accord? I haven’t heard that term.

Our CC&R’s state: “The Board of Directors shall require from each contractor, with whom it engages, satisfactory evidence that adequate worker’s compensation and liability insurance is carried with respect to employees and activities of such contractor.” So looks like the responsibility falls 100% on the Board?

I have not seen the language of the contract between the PM and the HOA, though.
I’m wondering if the PM is considered an ‘agent’ of the HOA and they’re recommending contractors to the Board upon which the Board relies, do they have a legal responsibility to the HOA to have vetted that contractor for current license/insurance status.

An insurance ACORD is an insurance industry standard form issued by the insurance agent that lists the insurance company retained along with the policy period, policy coverage, and policy limitations. They are personalized to list the HOA as additional insured/loss payee as circumstances warrant. The insurance agent sends a new one out at the end of every policy expiration for the next year. They will also notify you if the insurance lapses.

Our MC will not pay an invoice without one of file. I'm not sure if it's specifically noted in our contract and I don't want to look it up, but it's a standard business practice. Business license requirements vary by profession, plumber's, electrician's, etc.

If your MC/PM is recommending the HOA use uninsured vendors, it's time to look for a new MC. Very bad advise on their part leaving the HOA open to possibility huge liability.

BillH10 (Texas)
Posts: 1,217
Posted:
LauraG8

In response to your question regarding MC vetting of contractors, we make it clear at the beginning of discussions with a contractor we have not previously used it will be necessary to provide an ACORD or other acceptable proof of insurance before we will accept a bid quote. Otherwise we have wasted our time and that of the contractor.

We also check for business licenses from trades for which licensing is required in Texas. I'm sorry to say that is a pretty short list.

The insurance requirement is sometimes a point of contention when a contractor previously used by a Board member is recommended on the basis of past experience and we have to disqualify the contractor for lack of insurance. There are a number of very competent tradespersons in this state who are not licensed nor insured. We understand why they do not bother, if you know which end of a hammer to hold in this state, you can find all the work you wish.
AugustinD
Posts: 3,698
Posted:
Quote:
Posted By LauraG8 on 02/08/2022 2:27 PM

Our CC&R’s state: “The Board of Directors shall require from each contractor, with whom it engages, satisfactory evidence that adequate worker’s compensation and liability insurance is carried with respect to employees and activities of such contractor.” So looks like the responsibility falls 100% on the Board?

I have not seen the language of the contract between the PM and the HOA, though.
I’m wondering if the PM is considered an ‘agent’ of the HOA and they’re recommending contractors to the Board upon which the Board relies, do they have a legal responsibility to the HOA to have vetted that contractor for current license/insurance status.
Ultimate, legal responsibility falls on the Board.

Thank you for quoting the CCR on this point. That your manager insists on violating this important covenant dismays. The manager is making more work for you all; not doing her/his job AFAIC; and putting the HOA at risk.

As for my former HOA paying a contractor more than planned, so the contractor could (and did in fact) purchase WC insurance: The HOA had a high regard for this particular contractor. The contractor had done a lot of work when someone said, "Hey, does he have WC?" No, it turned out. The Board persuaded him to go buy it, and we would pay him the amount to cover it. It worked out well. It does not always.

I hear you about contractors saying they have no employees and are sole proprietorships, but then appearing with a crew. I'd be suggesting the Board talk with the HOA attorney. The trades in particular are at risk of getting seriously hurt.
KerryL1 (California)
Posts: 14,550
Posted:
Ho'd the board. meeting turn out, Laura? Do get a copy of your contract with your MC and review i. It probably does not say details like the PM must check on insurance status, but the Board should direct the PM to do just that and only bring the Board proposals that comply.

We so have a lot of vendors and our HOA attorney reviews large contracts to make sure the HOA is protected in all ways.

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