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JustinP2 (Minnesota)
Posts: 5
Posted:
We're getting proposals pulled together for a new management company. One of the "big two" national chains and a mid-sized local firm are requesting a copy of our 2022 budget before providing their proposal/fee structure. When we decline to provide our financial info, they seem surprised. I feel like they are gaslighting just to figure out how much they can charge.

Is this really a standard practice now?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
That is not how MC's work. Your the 2nd person here posting a similar concern. Most MC's usually already have set price sets. Like how much they will charge per home. If they are going be managing your money, they would need to have an idea of what they could be budgeting.

Former HOA President
JohnC46 (South Carolina)
Posts: 14,265
Posted:
I see no problem. I believe it is a way for them to judge how much work it will be for them which could effect their bid.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By JohnC46 on 12/23/2021 12:03 PM
I see no problem. I believe it is a way for them to judge how much work it will be for them which could effect their bid.

This is exactly right. Any legit management company has the right not to take on a client that has poor finances including an underfunded reserve account, high rate of delinquencies, etc. I actually respect them for asking and this happened when we put out an RFP.
KerryL1 (California)
Posts: 14,550
Posted:
Seems OK to me, too. The operating budget and reserves also show prospective MCs the complexity of the HOA, which might cost for a lot more work than simply the number of residences. I'd say if boards get simply an estimate without the MC knowing much about the premises, etc., you don't want them UNLESS the the HOA has very basic simples amenities.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By JohnT38 on 12/23/2021 12:07 PM
Posted By JohnC46 on 12/23/2021 12:03 PM
I see no problem. I believe it is a way for them to judge how much work it will be for them which could effect their bid.


This is exactly right. Any legit management company has the right not to take on a client that has poor finances including an underfunded reserve account, high rate of delinquencies, etc. I actually respect them for asking and this happened when we put out an RFP.

Well said.
AugustinD
Posts: 3,698
Posted:
JustinP2, how about the board casually asking these companies, "When you review our budget, what part of it, or what numbers exactly, are helpful to you in setting your bid?"
JustinP2 (Minnesota)
Posts: 5
Posted:
Thanks for the feedback.
BillH10 (Texas)
Posts: 1,217
Posted:
Justin

I am going to echo the comment of JohnT38 regarding underfunded reserves and high delinquency rates. I will add other financial issues to that list, such as assessment incomes which is borderline inadequate to meet operating requirements.

My wife and I own a small management company, we focus on condominium associations and HOA's which have fewer than 200 owners and which have few to no amenities. We will not manage a property with elevators or a swimming pool.

We have learned managing a property with inadequate reserves and a board which caves to the mooing and oinking which takes place when assessment increases are discussed is very wearing on the management company/property manager.

We have determined we will no longer bid to provide management services unless a full set of financial information is provided, including information regarding assessment increases if our analysis of the financials indicates the income stream is not adequate to address funding requirements.
KerryL1 (California)
Posts: 14,550
Posted:
I think bill's perspective and experience makes good business sense.

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