virtual assistant for HOA PM help

Started by TV • 11 replies • 613 views

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TV (Washington)
Posts: 122

Posted:

Hello

anyone using a VA instead of a full service PM company, particularly for back office support?

Thanks

TimB4 (Tennessee)
Posts: 21,059

Posted:

Quote:

Posted By TV on 02/23/2021 10:51 AM
Hello

anyone using a VA instead of a full service PM company, particularly for back office support?

Thanks

I'll bite, what is a VA (I know VA to mean Virginia and Veterans Affairs).

In my Association, we hired a bookkeeper to track assessment payments and make deposits.
The current board chose to hire a CPA to do the same thing.

JanineR (Tennessee)
Posts: 259

Posted:

Virtual Assistant. VA.
It's an interesting question.
(But I don't have the answer!)

TimB4 (Tennessee)
Posts: 21,059

Posted:

Thanks.

I just saw that in the subject line.

JanineR (Tennessee)
Posts: 259

Posted:

TV, what size association do you have, give or take?

TV (Washington)
Posts: 122

Posted:

216 units

TV (Washington)
Posts: 122

Posted:

so here are my thoughts

I know of one company already doing some level of VA service.

you get 1-2 VAs in Philippines to do back office support

see a well known VA website

someone oversees their work, probably a local? PM company and does the local support;

local company does:

the monthly meetings, dealing with home owners, and advisement to board

I see a lot of costs being potentially cut out, an you take back some control

right now I see companies says pay us, and then they tell you what they want, and you get stuck

ND (PA)
Posts: 792

Posted:

What constitutes "back office support"? Just curious what specific services the VA will/does provide versus what the local company does.

TV (Washington)
Posts: 122

Posted:

accounting, invoice service, payroll, etc

JohnC46 (South Carolina)
Posts: 14,265

Posted:

This is beginning to sound like SPAM.

TV (Washington)
Posts: 122

Posted:

why would you think that

TimB4 (Tennessee)
Posts: 21,059

Posted:

A "virtual assistance" would do the same thing that is also being done by:

Accounting software
Property managers
Management companies
Independent Contractors (bookkeeping, etc.)
Temporary help

The only thing different would be that, from what I understand in your posting, you would be sharing Association info with someone you might not have a physical address for or that address might be outside of the US.

If I were on the board that was considering such a service, I would say thank you but no.

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