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DB8 (Washington)
Posts: 15
Posted:
Hi,

I wanted to get some input on a situation in my HOA.... we have a private resident section on our website (password controlled) and we post certain things there (board minutes, and a FEW policies). I have been advocating that all of our policies should be posted there, just like the CC&Rs, and got a lot of pushback, being told that certain policies are not relevant to the residents (they gave our staff credit card policy as an example).

I care about this because (1) we've gone from an era with a bad administrator who really obstructed things - she's gone now but left me realizing we need to emphasize transparency, and (2) there have been multiple times that our own board members were not familiar with our own CC&Rs and policies, which caused a lot of conflict (in one case, for example, about our pool rules), and (3) I can't imagine a policy that would cause risk or harm to the community if a member were allowed to see it. The credit card policy needing to stay private, for example, makes no sense to me. I'm hoping that by the time people are interested in running for the board they've had a chance to review and understand our community's policies-- which is hard to do it we won't make them available.

So part of me feels like pushing this, like it's really not their right to withhold the community's policies from the members. But I want some input first.

Thank you.
BenA2 (Texas)
Posts: 1,273
Posted:
I agree with you. Suggesting that any HOA policy is not relevant to members is ridiculous. The members are the HOA. Except where privacy and security concerns exist, everything should be available to the membership.
TimB4 (Tennessee)
Posts: 21,062
Posted:
I support all policies being published to the membership.

It's common sense (to me).
NpS (Pennsylvania)
Posts: 4,216
Posted:
As a general rule, I support everything said so far.

Here's an undisclosed policy that my HOA put in place during this COVID year: We suspended all late fees assessments.

- It only affects a few homeowners.
- We never budget for late fee income.
- The Board is reluctant to publish.

What would you say to them?

Sikubali jukumu. Read all posts at your own risk.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By NpS on 02/16/2021 3:02 PM
As a general rule, I support everything said so far.

Here's an undisclosed policy that my HOA put in place during this COVID year: We suspended all late fees assessments.

- It only affects a few homeowners.
- We never budget for late fee income.
- The Board is reluctant to publish.

What would you say to them?

I would never waive the fees. Now I am not saying go all legal to collect. I am not saying do not waive on a one to one basis. I am saying they could be a cudgel to be wielded.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By NpS on 02/16/2021 3:02 PM
As a general rule, I support everything said so far.

Here's an undisclosed policy that my HOA put in place during this COVID year: We suspended all late fees assessments.

- It only affects a few homeowners.
- We never budget for late fee income.
- The Board is reluctant to publish.

What would you say to them?
If I were limited to a one word response to this board, it would be: Bravo.
SheilaJ1 (South Carolina)
Posts: 291
Posted:
Policies change too often, perhaps that is the reason for not posting or perhaps they know they don’t follow the policy because as we all know policies are not worth anything and are not required as a part of the governing documents or required to be followed.

Especially those polices like ethics and responsibility, total nonsense.

MichaelS56 (Minnesota)
Posts: 859
Posted:
Our Association has all of our Governing documents available 24/7 on our website. This also includes our Maintenance Service policy, our Presentative Maintenance policy and our Rules and Regulations. Our Governing documents are availalbe for the public to review.

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