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RogerJ1 (Texas)
Posts: 550
Posted:
A POA, size being ~40 homes/lots, is considering a management company.

The subdivision has no community property, and no employees. Its only on-going expenses are electricity for subdivision lighting- its biggest expense, grass mowing along road frontage and landscaping maintenance. It occasionally has legal and professional fees.

With little activity, accounting is minimal - a few transactions entered into Quickbooks each month.

The mood of the POA is relaxed with little to no violation activity unless something is egregious.

The minimum proposals, before contingency fees were charged, would almost equal current expenses, so a management company would at least double current POA expenses.

Based on the size of the POA, I do not see any benefit, so it seems a big waste of money.

Also, based on proposals indicating the management company would perform drive-thrus looking for violations, and charge processing fees for any it issues, I suspect a management company would take the POA into the opposite direction of the POA historically lax way in handling violations. Perhaps some would like that, but I would think it would lead to strife.

From discussions of the proposals, many seem to have the impression that the management company would replace the Board, and since the POA has trouble finding Board members, that seems to be the main attraction to hiring one, but from all that I can find, a management company would not replace a Board - the POA would still need a Board. ??

For a POA as described above, what would be the benefits to a management company?
GeorgeS21 (Florida)
Posts: 3,808
Posted:
"relaxed" is always a fraught word for HOAs - they Boards of the HOAs have a legal responsibility to follow the rules - whatever they may be. Relaxing this not only doesn't make sense, it may not be legal.

A management company does not "look" for violations - they document those that exist and provide a legal process for addressing them. Strife? Nah - it usually simply aligns everyone with what the rules are - and, starts the legal process to address issues.

Of course the management company does not replace the Board - if you can't find board members, then dissolve your HOA and move on, or let an owner request dissolution when there is no board.

And, btw - quickbooks is waaaay overkill for your HOA - a spreadsheet would work just fine with only 40 properties.

My sense, based on your tone, is that you don't want an HOA - because it requires standards - and, "relaxed" doesn't fit with standards?
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By RogerJ1 on 01/14/2021 7:23 AM
The subdivision has no community property, and no employees. Its only on-going expenses are electricity for subdivision lighting- its biggest expense, grass mowing along road frontage and landscaping maintenance.
? It sounds to me like there is community property.
MichaelS56 (Minnesota)
Posts: 858
Posted:
Why are "some people" seeking a management company? Are there community members not pleased with the relaxed atmosphere? The Board, if the governing documents are up to date, and all is going well why change? P.S. The Management company will not remove the Board, the management company works for the Board.
RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By AugustinD on 01/14/2021 7:52 AM
Posted By RogerJ1 on 01/14/2021 7:23 AM
The subdivision has no community property, and no employees. Its only on-going expenses are electricity for subdivision lighting- its biggest expense, grass mowing along road frontage and landscaping maintenance.
? It sounds to me like there is community property.

I started to clarify that but wanted to be brief. The POA owns no land property. There are entrance monuments, with each having a small amount of landscaping, that are on private property own by the respective lot owner where each monument is located - although there is no balance sheet item for any of those monuments. Also, the POA pays for periodic grass cutting along both sides of a ditch that runs along the main road but each ditch is privately owned by each respective lot that fronts that road plus a state and utility easement is on those sections of ditch.
RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By MichaelS56 on 01/14/2021 8:35 AM
Why are "some people" seeking a management company? Are there community members not pleased with the relaxed atmosphere? The Board, if the governing documents are up to date, and all is going well why change? P.S. The Management company will not remove the Board, the management company works for the Board.

RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By MichaelS56 on 01/14/2021 8:35 AM
Why are "some people" seeking a management company? Are there community members not pleased with the relaxed atmosphere? The Board, if the governing documents are up to date, and all is going well why change? P.S. The Management company will not remove the Board, the management company works for the Board.

I do not know exactly. Based on comments, examples: people opining that the Board will not have to have meetings anymore and we would not have to worry about getting Board members anymore, I suspect that the popular reason is that many think it replaces the Board. A secondary one is that a few people, who recently moved from larger developments, voiced opinions they think that is how POAs/HOAs should be because that is how they were where they lived before.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By RogerJ1 on 01/14/2021 7:23 AM
but from all that I can find, a management company would not replace a Board - the POA would still need a Board. ??
-- Of the utmost importance is your going to a document titled either "Covenants, Conditions and Restrictions," "Declaration" or similar and skimming through it once quickly to get a handle on its main topics.

-- Do the same with the POA's Bylaws.

-- Look up the name of your HOA at the Texas Secretary of State site. Chances are like 95% that your HOA is incorporated.

-- Being incorporated means the HOA is subject to certain Texas corporate statutes.

-- From my reading about Texas HOA law, the POA is most likely subject to at least two Texas HOA statutes. A great deal of case law applies, too, but familiarity with the case law is not needed at this point and might never be needed, if a Board is competent.

-- Either the Declaration or Bylaws; the HOA corporation's Certificate of Incorporation (or similar) filed with the Secretary of State; or the relevant Texas statutes will speak of the legal requirement to have a Board.

-- The Board can delegate many day-to-day duties to a manager it hires as an employee (not favored) or preferably, contracts with.

-- The above is HOA Course 101.

-- Thanks for elaborating some on the common property.
RogerJ1 (Texas)
Posts: 550
Posted:
This discussion is getting off track from my original goal.

I am wondering what the benefits to having a management company would be for a smallish POA would be.

POA description:
(1) ~40 homes on ~50 lots (some lot owners own 2 lots is the reason there are more lots than homes; there are only two more homesites left not developed)
(2) no employees
(3) minimal transactions (outside end-of-year assessment billing, there would be 0 to 3 transactions monthly)
(4) no community property

From research, the only benefits I can find applicable to this POA would be:

(1) Meeting minute taking if the management company attends meetings;
(2) accounting;
(3) advise Board on matters;
(4) possibly other clerical functions;
(5) Handle any member questions;
(6) violation enforcement.

Am I missing other benefits?
SheliaH (Indiana)
Posts: 6,964
Posted:
It sounds like you're self-managed, and fortunately, you don't have a lot to keep track of in your community, so at first blush, I might agree you don't need a management company.

However, you forget is that the people who may be doing the self-management tasks right now may get tired of it, especially when everyone else just sits there and doesn't volunteer to do anything (and then complain when something isn't done to their liking). People's lives can and do change, and perhaps the folks you have now are getting to the point they have to step down. Who will take over their roles? Will that person have the skill set you're currently used to? Will YOU be willing to take over a specific task when the time comes?

For example, it's true some associations have their property managers take meeting minutes, but I've always felt that should be the role of the association secretary. Property managers are there to handle daily operations while the board provides overall direction. That doesn't mean take up their job - if your board has officers, such as a board secretary, taking minutes is what he or she should be doing, and if they don't know how, there are tips throughout this website on best practices, not to mention one can Google how to take board meeting minutes.

Maybe you should ask whoever's proposing hiring a property manager why he/she thinks this is necessary and then you can come up with your own reasons not to - I suggest you start thinking of something other than cost. Ultimately the homeowners will have to decide if they want to go this route or not, so if the majority agree with you, fine. If not, the board can still prioritize what they want the property manager to do and send out a request for proposal (RFP) and go on from there.


If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnC77 (California)
Posts: 562
Posted:
I own a management company ad some may perceive my opinion)s) as bias. So be it.

First, a management company is hired by a Board, BUT it works for the the Association. They will take direction from a Board, but will or should question them when going down the wrong path. A good management company can minimize the use of legal resources, but the association has legal to fall back on if a second opinion is needed or warranted.

I agree with your list of benefits and would add a couple others like handling escrows, records to prepare taxes, filing updates with state agencies,

A management company will handle the day-to-day operations of the HOA. The board will still make the final decisions. They will also offer continuality from board to board. Records will stay intact and not scattered to the four winds. A management company should be using professional HOA software and not a spreadsheet, which I consider mickey mouse.

A management company can provide a buffer for boards that don't want to interact with homeowners especially when there is conflict. A couple of individuals could run the complex professionally, what happens when they get burned out or move.

My two cents.
ND (PA)
Posts: 792
Posted:
Quote:
Posted By RogerJ1 on 01/14/2021 9:28 AM
This discussion is getting off track from my original goal.

I am wondering what the benefits to having a management company would be for a smallish POA would be.
[. . .]
From research, the only benefits I can find applicable to this POA would be:

(1) Meeting minute taking if the management company attends meetings;
(2) accounting;
(3) advise Board on matters;
(4) possibly other clerical functions;
(5) Handle any member questions;
(6) violation enforcement.

Am I missing other benefits?

Let me preface my additional benefits of having an MC this with . . . I think your situation is almost perfect for self-management, particularly if you're interested in keeping costs down. If cost is not a factor though, then certainly consider hiring MC to lessen burden on homeowner board members (even if burden is presently minimal). And yes, there almost certainly still needs to be a homeowner Board of Directors in addition to an MC (it would be an unusual situation and unlike most other states if that were not the case).

Other possible benefits of an MC in your situation:

(7) potential for greater continuity and consistency of things over the years (a single MC versus Board Members coming and going) . . . although MCs also tend to cycle through Property Managers, and you may also cycle through different MCs which would negate this "benefit".

(8) what Sheila said . . . lessen the likelihood of burn-out from homeowners who are currently doing the work.

(9) in addition to your (5) & (6) . . . the MC would be the "middle-man" in these situations and when necessary can be the "bad guy" when it comes to rule enforcement and sharing info that people may not want to hear. Instead of a homeowner Board Member being the bad guy against his/her neighbor, the Board can just put the MC in that sometimes awkward position.

(10) could bring benefit of having established professional/contractual relationships (e.g., landscapers, lawyers, other professionals) which might help to reduce your costs in those areas a bit.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quite often the problem with self management is getting people to do the work required and do it properly and on time. My association lends itself to self management but no one wants to do the work required to do it properly, myself included.
RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By JohnC77 on 01/14/2021 10:43 AM
I own a management company ad some may perceive my opinion)s) as bias. So be it.

I agree with your list of benefits and would add a couple others like handling escrows, records to prepare taxes, filing updates with state agencies,

Thanks. I could see the value in that but doubt any of that would apply to this POA:
(1) I do not think there has ever been an escrow situation with this POA - I just asked someone who has been involved off and on the Board of this POA, and kept up with it when not on Board, since ~1988 and she said it has not.
(2) This POA is a 501c4 (yes, I know that is rare but it is one.) That situation combined with total assessments being ~$28K a year, allows it to file an "e-postcard" Form 990-N IRS filing which probably takes 10 minutes to do.
(3) I am fairly certain there are no state (Texas) fillings for it.

JohnC77 (California)
Posts: 562
Posted:
Then Self Management it should be!
RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By JohnC77 on 01/14/2021 12:46 PM
Then Self Management it should be!

I am going to just list what I see as benefits, and then the costs on floor during comments. So wanted to see if any benefits I did not know. Thanks for helping me.
BillH10 (Texas)
Posts: 1,217
Posted:
RogerJ1

Self-management of your Association sounds reasonable under the circumstances you describe. I will propose an alternative to you. Full Disclosure: As with JohnC77, my wife and I own an association management company.

There are two types of association management agreements commonly found in Texas, and I assume elsewhere:

The first is a Full Service contact under which the management company performs all of the functions you and others have described.

The second is a Financials Only agreement under which the management company performs all the financial work, from invoicing assessments and processing payments directly or through a lockbox arrangement, receiving invoices and paying bills, implementing the late payment process/collections process, preparing annual filings, preparing the budget, preparing monthly or some other interval financial reports, arranging for an annual audit if required, etc. Other services are offered on an as needed/ad hoc basis at a separate hourly rate. A Financials Only agreement is attractive as it does not cost as much as a Full Service agreement yet relieves the Board of much of the administrative work involved in managing the Association.

Two other points:

1. I cannot tell the corporate status of your Association from what has been posted. You may wish to investigate whether or not the Association must file the annual Texas Franchise Tax No Tax Due Information Report with the Comptroller's office.

2. Insurance has not been mentioned so I will ask--what insurance policies does the Association have in force? Being self-managed it is especially important the Association has a Directors and Officers policy in place, and some type of fidelity insurance in addition to liability insurance. I cannot tell if you should have property insurance as you stated the association owns no property.

Please let us know the course of action agreed upon.
RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By BillH10 on 01/14/2021 3:53 PM
RogerJ1

2. Insurance has not been mentioned so I will ask--what insurance policies does the Association have in force? Being self-managed it is especially important the Association has a Directors and Officers policy in place, and some type of fidelity insurance in addition to liability insurance. I cannot tell if you should have property insurance as you stated the association owns no property.

Please let us know the course of action agreed upon.

The Board has at least Directors and Officers insurance. AS I recall it is around $2k a year. I do not think there is other insurance but there might be another liability policy of some kind. Since no actual community property, I think just a policy covering the Board.
RogerJ1 (Texas)
Posts: 550
Posted:
Quote:
Posted By BillH10 on 01/14/2021 3:53 PM

2. Insurance has not been mentioned so I will ask--what insurance policies does the Association have in force? Being self-managed it is especially important the Association has a Directors and Officers policy in place, and some type of fidelity insurance in addition to liability insurance. I cannot tell if you should have property insurance as you stated the association owns no property.

Please let us know the course of action agreed upon.

This brings up something else that puzzles me. The lady, a member who has lived in the subdivision about a year, who presented the proposals, pushed the idea as a salesperson would. She stressed she had no financials ties to any of the company several times. Perhaps she is energetic about anything she does but she sold the idea pretty hard. Anyway what puzzles me. At the end of her presentation, she stressed that she could not believe any association would not have management company and she said she personally would never serve on a Board that did not have one because not having one opens you up to so much liability.

Anyone know how it would open you up to liability? Off the top of my head I would think it would be the opposite because since the management company worked for the POA, if it did something wrong the POA might be liable. Is there something that would lower the risk to a Board by having a management company? Perhaps just because of prudent advise by a management company the Board is less likely to do something wrong?? Anything that would directly lower risk?
BillH10 (Texas)
Posts: 1,217
Posted:
Roger

I am of the opinion not having a MC in and of itself does not automatically open an Association or Board to increased liability. An argument could be made that having a MC would provide the Board and Association with an experienced manager who could counsel with the Board not to take a particular action which does not comport with the documents of the Association, or Texas laws and property codes, which could result in the possibility increased liability or litigation. That manager theoretically would have access to in-house resources who could provide additional guidance if the manager him or herself is uncertain of the possible ramifications of a Board decision.

The MC should never do anything itself which would somehow result in increased liability for the Board or Association. Not to say it does not happen, but if the MC is doing what it should, the decision making and direction rests with the Board/Association and not the MC.

The foregoing comments assume the Board is 'heads-up' and understands the documents of the Association, applicable property codes and laws, and seeks legal guidance when warranted.

In your previous posts you indicated Association operations are pretty low key, not many decisions to be made regarding, for example, architectural change requests and other matters which lend themselves to interpretations and disputes. With an annual budget of less than $30K, the Board is not managing six figure income streams and assessments. On the basis of what you have posted, it seems the Board and Association do not have much to trip over.

I am concerned about the following:

1. I interpreted one of your posts regarding mowing and landscape maintenance to mean the Association is hiring a contractor or contractors to perform the work. That being the case, the Association must have liability insurance in the event the contractor damages private property or runs over someone or a rock kicked up by a mower hits someone in the head or puts out an eye. The Association could also be sued by the contractor employee if he or she sustains an injury. You should consider Workers Compensation insurance as well, even though you may require it of the contractor. I am very concerned your Board and Association are underinsured to the point a large judgment against the Association could create financial chaos for the owners.

2. There was a comment in a post regarding escrow, you said you raised the subject with a long time owner who indicated the Association or Board is not involved in escrow matters. While the term escrow is not used in Texas in my experience, the functions of an escrow company in, say, California, are performed in Texas by the title company. (Again, in my experience in north Texas) So, who handles the TREC Resale Certificate and document production process when a property is purchased/sold?

3. I believe another respondent posted, early on, the low-key atmosphere you described could be problematic in that the Board may not be properly enforcing the terms and conditions of the Bylaws and Declaration. If that is the case, there is significant increased liability for the members of the Board; that liability could fall outside the coverage provided by the D&O insurance. If that is the case, the documents should be amended or enforced as written.

JohnC46 (South Carolina)
Posts: 14,265
Posted:
BillH provides a lot of good information. We have what BillH call a Finacial Only agreement with our MC. They do perform one additional service, in that they are the "heavy" when it comes to Violation Letters but the BOD directs the sending of such.

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