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MikeM47 (California)
Posts: 6
Posted:
I live in a condo in Orange County, California for 10 years. Our above neighbor used to live alone, but now has a new girlfriend who has moved in with him. They are now very loud when they walk on their hardwood flooring. In addition, after several days of noise resembling floor resurfacing, there is now a loud squeaky noise added to the sound of their feet. Needless to say, I have not been asking him about the loud sounds yet.

He used to be a quiet individual before his girlfriend, but now the noise from the upstairs is very loud. His attitude seems to be more hostile especially after he began smoking (which is another issue relating to the dangers of second-hand smoke). He is now a very loud individual and the flooring noise is a 24-hour nuisance when they don't seem to be sleeping anytime.

Late last night, trying to fall asleep with them walking, I remembered his visit about 5 years ago. Back then we had a good neighboring relationship. He told us about his plan to put in a high-quality and expensive laminated flooring. I had to think hard, but I am now certain he asked me to sign a paper regarding the installation of the flooring, telling my wife and me that his installer required our approval. I didn't think much of it back then, but now (as a cold sweat is running on my forehead) recall how foolish I was to trust him and to sign a form instead of simply saying NO.

I know our HOA does not allow the installation of any hard-floorings and I intend to complain about it with an email. I like to know if I have any chance of success after my signing the form from the installer, and how I should address the HOA about my problem.
AugustinD
Posts: 5,144
Posted:
MikeM47,

-- I would go ahead and file a complaint with the HOA/condo using whatever form the HOA/condo has for complaints of covenant violations.

-- Start reviewing the steps for internal dispute resolution (IDR), starting here: https://www.davis-stirling.com/HOME/Internal-Dispute-Resolution

-- As for your chances of prevailing in getting, say, carpet installed upstairs: First, when you signed some form the neighbor gave you 'okaying' the flooring, you lacked legal standing to approve a violation of the covenants. Arguably, what you signed has no legal value whatsoever.

-- Only the Board or the HOA/condo's architectural control committee (if the HOA/condo has one) would have a chance of being legally able to okay the flooring. If your hoa/condo's covenants are crystal clear that hard floorings are prohibited, then whether the board's/acc's approval (by the Board or ACC) has legal value is doubtful.

-- Nationwide disputes over upper level hard surface floorings are common. Some disputes land in appeals courts. These are nasty situations that require years to battle. However, the loss of enjoyment of your home (something the courts do not take lightly) may justify your effort.

-- Try to have in mind exactly what you want the upstairs neighbor to do. E.g. carpeting, assuming carpet would be in compliance with the covenants.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Mike,

The more willing you are to spend money to obtain a satisfactory outcome - the greater likelihood of a satisfactory outcome.

The Board, the upstairs neighbor, and their attorney (this is why the money is important) need to understand this.

Sure - go through the process first, but be ready.
SueW6 (Michigan)
Posts: 814
Posted:
Unless your bylaws or CCRs require the installer to get permission from you, that piece of paper is useless.

SueW6 (Michigan)
Posts: 814
Posted:
Unless your bylaws or CCRs require the installer to get permission from you, that piece of paper is useless.

CathyA3 (Ohio)
Posts: 6,299
Posted:
I sympathize - I lived beneath noisy, inconsiderate neighbors, and it was not fun.

You need to be realistic, though: the upstairs neighbor literally has the upper hand. He can make you more miserable than you can make him. In addition, there is a limit to how much good floor coverings like carpet and vinyl can do. In my case, the thickest possible carpets would not have made the noise from upstairs acceptable. And a quiet neighbor can have hardwood floors without bothering the people downstairs, as you have discovered. It's not the flooring, it's the neighbors that are the problem.

And condo association boards can't control people's behavior. They can only impose consequences such as fines after the fact if people misbehave. This probably isn't going to be good enough if you're trying to get to sleep and the folks upstairs are rockin' and rollin' 'til all hours. And you'll have to live with an angry neighbor from here on out. So I would not bother with complaining to the board.

My advice to people who ask about noise in condos: if noise bothers you, do not have upstairs neighbors. I sold my first floor condo and bought an end-unit townhome without anyone overhead. It was worth every penny.
KerryL1 (California)
Posts: 14,550
Posted:
Mike, Please give us the exact wording of your HOA's flooring installation requirements. Do they say some sort of HOA permission is required? What are the steps owners need to take to get approval to install hard surface flooring? Is there a way you can prove your neighbor installed new flooring without HOA approval? Witnesses seeing workers enter his unit? Or?

Do you r documents say if there's a penalty for doing work that requires permission?

MichaelS56 (Minnesota)
Posts: 859
Posted:
Your condo may have a noise limitation which then limits the type of floors that can be installed. If so, then hire a noise engineer to test the sound in your condo, to determine if the noise from the floor is above the condo standard. This could give you some more facts to use.
MarshallT (New York)
Posts: 414
Posted:
Hi Mike,

Even though you may have signed a form, the HOA still has the authority to approve and disapprove specific types of flooring.

The form may hold little or no validity. Move ahead with submitting a complaint to the board.
MikeM47 (California)
Posts: 6
Posted:
AugustinD,

Thank you for your thorough response. It really put my mind at ease about signing a form with my above neighbor regarding the flooring.

I do not believe in going to court over this since I do not care about any future related stress.

I do understand that due to the pandemic, we are all more agitated and sensitive to other stay-at-home neighbors. Still, I believe it is especially important to be courteous and have high regards for your neighbors - which I am very disappointed here.
MikeM47 (California)
Posts: 6
Posted:
SueW6,

Thank you for clearing this out for me.
MikeM47 (California)
Posts: 6
Posted:
CathyA3,

Thank you for your helpful response.

I agree with your point regarding the stress related to dealing with a disagreeable (or even a toxic) neighbor.

I know my complaint to our HOA will probably not be resolved or have a favorable outcome. However, wouldn’t it be helpful to have my complaint on file in the hope that it will make it easier when the upper resident decides to sell his place?
MikeM47 (California)
Posts: 6
Posted:
KerryL1,

Thank you for your reply.

According to our CC&Rs:

Section 2.15 HARD SURFACE FLOORING. Owners are prohibited from installing hard surface flooring on any floor in a Unit in the Properties that is constructed over another Residence, except in the floor areas depicted on Exhibit E attached hereto. The Association may require the Owners of a Unit in which hard surface flooring has been installed in violation of this Section to remove such flooring, at the Owner's sole expense, within thirty (30) days of notification to the Owner of the violation.

MikeM47 (California)
Posts: 6
Posted:
Quote:
Posted By MichaelS56 on 12/21/2020 6:11 AM
Your condo may have a noise limitation which then limits the type of floors that can be installed. If so, then hire a noise engineer to test the sound in your condo, to determine if the noise from the floor is above the condo standard. This could give you some more facts to use.



Thank you, Michael.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MikeM47 on 12/22/2020 1:46 PM
According to our CC&Rs:

Section 2.15 HARD SURFACE FLOORING. Owners are prohibited from installing hard surface flooring on any floor in a Unit in the Properties that is constructed over another Residence, except in the floor areas depicted on Exhibit E attached hereto. The Association may require the Owners of a Unit in which hard surface flooring has been installed in violation of this Section to remove such flooring, at the Owner's sole expense, within thirty (30) days of notification to the Owner of the violation.
Given the nuisance that upper level hard surface floors frequently are, and the litigation that often results, I think this is one of the better CC&Rs I have seen on the subject.

HOAs ought to inform upper floor condo buyers of this with much more emphasis, in my opinion. It is so common for someone to buy an upper level condo and, oblivious to the covenants on flooring, immediately rip out the carpet and install a hard surface floor to show off to all.

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