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HappyE (Texas)
Posts: 24
Posted:
Our community has an open mail house at the entrance of our neighborhood. Our community was built in 2002 and we have STD-4B mailboxes.

This year, we have had over 15 breakin attempts, mostly successful. They just need a crowbar to wedge the door open and they can steal everyone's mail.

Would it be more effective to:

1) Pay roughly $22,000 for new STD-4C mailboxes, OR
2) Pay roughly $7,000 to build an iron fence around the mail house with a mechanical number keypad lock

I'm leaning towards option 1 because our mailboxes are getting old and worn and probably do need to get replaced at some point anyway, and an iron fence around the mail house would look unsightly. However, I worry we will still get breakins with the STD-4C mailboxes and will end up needing the gate anyway.
MarkM19 (Texas)
Posts: 1,459
Posted:
Happy,
I am going to be watching this post for some great suggestions. My first thoughts are adding an additional layer of protection makes sense. I am not sure that a key pad is a real deterrent these days because a kid could send the code to 1000s of kids in seconds. If you have electricity and possibly internet access maybe a camera or multiple cameras may be a better way to stop or catch the bad person who is doing the break-ins. Also Card access maybe a way to go since everyone needs a key anyway to access the mail an additional card access may also help.

What part of Texas are you located in?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
May I suggest discussing this with the Postal service? They have an entire "police" system. Stealing mail is at the Federal level. So it's time to not call local enforcement only. You have to contact the Postal system. They also sell the mailboxes you may want as well. Go consult the experts. Which in this case is Post office.

Former HOA President
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By HappyE on 10/02/2020 12:53 PM
Our community has an open mail house at the entrance of our neighborhood. Our community was built in 2002 and we have STD-4B mailboxes.

This year, we have had over 15 breakin attempts, mostly successful. They just need a crowbar to wedge the door open and they can steal everyone's mail.

Would it be more effective to:

1) Pay roughly $22,000 for new STD-4C mailboxes, OR
2) Pay roughly $7,000 to build an iron fence around the mail house with a mechanical number keypad lock

I'm leaning towards option 1 because our mailboxes are getting old and worn and probably do need to get replaced at some point anyway, and an iron fence around the mail house would look unsightly. However, I worry we will still get breakins with the STD-4C mailboxes and will end up needing the gate anyway.

Do you own the mailboxes? If so, you mention that they are old. Are the mailboxes part of your reserve study? If not, you should make them part of the RS. YO can easily argue to replace the mailboxes using reserve funds because the mailboxes are at the end of life.

Then I would install the iron gate around the mail house, I would not put a keypad only fob access. too many people will give out the code to the mail house, it would defeat the purpose of security.
HappyE (Texas)
Posts: 24
Posted:
Thanks for all the responses!

I am located in Austin, TX. We already have several HD cameras and we've gotten pretty good footage of the thieves, but it's not stopping them from trying.

We own the mailboxes. I have tried to contact USPS but it's been incredibly difficult to get to anyone who has any sort of knowledge or that cares enough to help. Even when we have footage of a suspect stealing mail several times and were able to identify who she is, the postal investigator refused to press charges when the detective reached out to them. I will continue to try but figured I'd see if anyone here had any experience.

I think we'd like to do the number lock because of cost. Perhaps we could change out the code annually?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Yep, Cameras, locks and fences only help keep the honest people honest by putting barriers up to diminish temptation.

If a criminal wants something, they will find a way to get it.

I wouldn't go with a code.
I would go with key cards.
If a card is stolen or lost, you simply deactivate that card and charge the individual for a replacement.
Otherwise, you will need to bear the cost of changing the code, notifying everyone and deal with those who don't remember it was changed.
MarkM19 (Texas)
Posts: 1,459
Posted:
Having just purchased a New Key Fob system for our property it is a really reasonable option IMO.

Happy,
Couple of questions

1) How many units in your HOA?
2) Do you use Key Fobs for any thing else on property? It is very cheap to add a reader to an existing system.
3) Changing codes every year is not really a good ides for the reasons we have already mentioned.
Could you just put a lock on the gate and every HO gets a key to the gate and it is attached to the ring that has mailbox key on it.

I am just 1 City north of you and have a great contractor we used to install our Key Fob system. I do the adds and additions as the President of our board. It is very easy to maintain.
GenoS (Florida)
Posts: 4,276
Posted:
Putting mailboxes in a reserve study? How often do these need replacing? Asking because ours are 30 years old and none the worse for wear. They are in a small freestanding "mail house" so they're not exposed to the weather.
HappyE (Texas)
Posts: 24
Posted:
Hi Mark!

Here are my answers:
1) How many units in your HOA? 204 single family homes
2) Do you use Key Fobs for any thing else on property? It is very cheap to add a reader to an existing system. We do not. We do have a gate and the keypad can read HID fobs, so we could issue a fob that works for both mail room and gate if it was HID enabled.
3) Changing codes every year is not really a good ides for the reasons we have already mentioned.
Could you just put a lock on the gate and every HO gets a key to the gate and it is attached to the ring that has mailbox key on it. I would worry it's easy to copy and distribute the mail key or that the lock would be in constant need of maintenace due to the number of times it is used.

I'll definitely take the suggestion of using a key fob somehow, but since we recently had a financial disaster at the hands of our last property management, we really don't have any funds saved up to address this so we are trying to keep costs as low as possible.

I'd definitely love to know which contractor you used as well as which system you used, and how much that set you back.

Thanks!
MarkM19 (Texas)
Posts: 1,459
Posted:
Happy,
If you already have a Key Fob system it should be pretty easy and not that expensive to add a Card Reader. I just replaced 1 of our older readers and you can find HID readers online for under $100.00. Of course you still need to have a cable run to the Reader. We purchased CDVI Card access system late last year and were able to use our existing Readers and Fobs. Very easy to self maintain and program as well. The system is from CDVI. I do not want to break any site rules by giving you the vendors name on this post.

If you feel comfortable with giving me a contact number for you I can call you. I spent 39 years in the Telecom industry and have used several systems. I am retired so this is not a solicitation for business just a guy wanting to help another board member.
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By GenoS on 10/02/2020 10:54 PM
Putting mailboxes in a reserve study? How often do these need replacing? Asking because ours are 30 years old and none the worse for wear. They are in a small freestanding "mail house" so they're not exposed to the weather.

If a roof in a reserve study calls for replacement every 20-30 years, shouldn't a mail box that gets a lot of use and abuse?
GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By LetA on 10/06/2020 6:17 AM
Posted By GenoS on 10/02/2020 10:54 PM
Putting mailboxes in a reserve study? How often do these need replacing? Asking because ours are 30 years old and none the worse for wear. They are in a small freestanding "mail house" so they're not exposed to the weather.


If a roof in a reserve study calls for replacement every 20-30 years, shouldn't a mail box that gets a lot of use and abuse?

Define "abuse" please. Our roofs are nearing the end of their useable lives. Our mailboxes still look pretty good and operate just fine. Why should mailboxes be assigned a 20-30 year useful life just because roofs are? I'm not seeing where that apples-to-oranges comparison makes any sense.
HappyE (Texas)
Posts: 24
Posted:
Our doors are sagging because of being opened and closed everyday. I've had to screw in several random loose screws, but even then, the doors are very rickety and require you to hold them up, them slam hard to actually latch properly. USPS here is not kind to our doors. It doesn't help that we've also had them broken into several times this past year.
MarkM19 (Texas)
Posts: 1,459
Posted:
Happy,
I have also had a similar problem with our main Amenity Center door that was forced open passed what the normal hinge allowed. I was able to fix by replacing the screws on the hinges by using slightly larger screws that were about 1/2 inch longer than the existing screws.

It sounds like you are similar to me and take on small maintenance items to save your community from using handymen for simple tasks.
MarkM19 (Texas)
Posts: 1,459
Posted:
Happy,
If you stay on your board long enough and do everything to help out you may end up changing your name on this site to GrumpyE.
HappyE (Texas)
Posts: 24
Posted:
Think I'm already there..I've been on the board 7 years and I spend probably 20 hours a week working on HOA stuff (we've been in financial crisis mode this year). I'm planning my HOA retirement though and am trying to train others on the board and create committees carry on all the duties.
KellyR6 (California)
Posts: 21
Posted:
We have a contract post office and it's worked well for us. Highly secure, locked between 10pm and 7am, cameras interior and exterior. We can receive USPS, FedEx, UPS, OnTrac packages at the post office. I prefer home delivery on packages. Has anyone mentioned USPS Informed Delivery? No charge, mail and packages are scanned at a distribution center, emails sent six days per week on incoming mail, packages.
KerryL1 (California)
Posts: 14,550
Posted:
It sounds like your mailboxes, Happy, is a "cluster" inside a room that's separate from other buildings, right? And it sounds like it's accessible to the public, right?

Are they on your reserve study, Happy?

Btw, We have aluminum mailbox clusters inside of mail rooms in each of our lobbies (high rise) and they certainly both are on our reserve studies since they are just like any other component of our common areas that meet the 4-part criteria to be in a study. They are almost 20 years old (their "useful life") and we had to replace one cluster of about 110 this year for $9,000.
GenoS (Florida)
Posts: 4,276
Posted:
I researched a few vendors of CBU replacements. I couldn't find any materials that even suggest what the Useful Life of a CBU is. Ours are not rickety, there are no loose hinges, no squeaky boxes, nothing obvious at all that cries for maintenance, never mind replacement. They're all STD-4B which, I believe, is the standard we can still use. Major rennovation projects would require STD-4C. We've got no busted-through keyholes or bent doors (and amazingly enough) all keys are accounted for.

I'm not against putting a compnent in the reserves for the mailboxes. When would they need to be replaced (Useful Life)? The current ones are currently 31 years old and by extrapolating the "wear and tear" they've been subject to so far, My initial value for "Remaining Useful Life" at this point would be (another) 30 years.

Could this be a case of "they don't make them like they used to" and brand new replacement mailboxes wouldn't be expected to last more than 20 years? Some other value? What I don't want to do is pick an arbitrary number.
KerryL1 (California)
Posts: 14,550
Posted:
Our certified reserves specialist (RS) estimated their useful lives. We're in a 'hood of dozens of high rises all of which have interior mailbox clusters. They do wear out. Too many of the doors in ours kept needing maintenance.

I can get the brand name if you like, Geno.

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