💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

ChrisE8
Posts: 454
Posted:
I am, and have been, a member of numerous nonprofit boards. I've seen some harsh words used once, but that's it: the boards have been very considerate, by-the-book and upstanding. As a board member, we've been required to read the entity's governing documents, sign conflict of interest policies and more. On some of the boards, we've called in good lawyers. I have seen consistent professionalism, honesty and respect. These boards are mostly church boards, but I've also been in government, on school alumni boards and more. I've never been on a HOA board.

So I'm surprised to see the stories of HOA boards on this forum. They sound very poorly run, by people with bad personalities who don't care about the law. And the professionals that serve the HOA boards seem just as bad.

I would assume that some of that image is due to this forum being a place where people come when they have a problem that needs to be resolved, but am I missing something or just fortunate? For those who have served on HOA boards and other nonprofit boards, are the HOA boards worse?

Thanks.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Chris,

HOA/COA boards are not the same thing as other non-profit boards.
They are incorporated under non-profit statutes but it's not really the same.

Typical non-profits go and recruit Directors and may pay their officers (who are typically someone other then Directors).

HOA/COAs typically have a limited pool to recruit from. They don't pay their Officers and those who do volunteer are doing two jobs (Director/Officer)instead of one.

Members of a typical non-profit don't see their company as a police force.
Many members of a typical HOA/COA do see their Association as a police force and expect action on why some jerk didn't pick up after their pet.

Typical non-profits don't have requirements that force someone to be a member or to pay dues (it's voluntary).
Most HOA/COAs, by virtue of deed restrictions (aka covenants), force you to be a member and to pay assessments.

I simply don't think you can compare the two entities or those who serve within them.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Chris

I have served on both. Some observations:

1. Few owners/members care what the BOD does until it is a topic of interest to them especially if it will cost them money. Then they get involved.

2. People get on a BOD as they care, to protect their a$$, or to push for a pet project/issue. Many get soon lose interested in anything else.

3. HOA type associations have "unique" Covenants/Bylaws to operate by where other type associations run more controlled by government regulations.

4. Typically HOA's are asked to rule on issues/disputes specific to one "member" (fences, house color, etc.) versus the greater good of the association. This is the major difference.

5. Politics play a major role in each type organization.

CathyA3 (Ohio)
Posts: 6,299
Posted:
We had another poster on here who insisted that HOA boards were the worst of the worst. Also from NY, oddly enough.

Certainly there are some bad ones, because (IMHO):

* People can buy homes in HOAs without having the slightest idea of what they're actually buying, and I think that describes the large majority of owners. This is the pool of candidates from which the board will be selected.

* Other nonprofits tend to select boards members for specific skills or for their commitment to the work the organization is doing. HOA board members are often strong-armed into doing something that nobody wants to do. If their name is on the deed and they can fog a mirror, good enough.

* Serving on an HOA requires a wider range of skills. Can you imagine posting a job listing that requires: knowledge of budgeting and finance, knowledge of infrastructure, building and grounds management, working knowledge of the laws governing the space in which you operate, knowledge about applicable insurance, managerial expertise, and psychology? Of course not, you'd hire a bunch of specialists, and you'd pay a pretty penny to get the lot of them. The skills required of other nonprofit boards are generally much more limited (and may be nothing more than a prominent last name to encourage donations).

* Homeowners have a sense of entitlement that the board owes them free professional services without imposing any obligation to reciprocate. This often leads to rudeness and outright abuse. In contrast, the populations served by other nonprofits tend not to show up at board members' homes at all hours making demands or screaming profanity.

Many/most board members who devote the most time and energy to the job tend to burn out fast, and no wonder.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By CathyA3 on 09/29/2020 2:22 PM
We had another poster on here who insisted that HOA boards were the worst of the worst. Also from NY, oddly enough.

Certainly there are some bad ones, because (IMHO):

* People can buy homes in HOAs without having the slightest idea of what they're actually buying, and I think that describes the large majority of owners. This is the pool of candidates from which the board will be selected.

* Other nonprofits tend to select boards members for specific skills or for their commitment to the work the organization is doing. HOA board members are often strong-armed into doing something that nobody wants to do. If their name is on the deed and they can fog a mirror, good enough.

* Serving on an HOA requires a wider range of skills. Can you imagine posting a job listing that requires: knowledge of budgeting and finance, knowledge of infrastructure, building and grounds management, working knowledge of the laws governing the space in which you operate, knowledge about applicable insurance, managerial expertise, and psychology? Of course not, you'd hire a bunch of specialists, and you'd pay a pretty penny to get the lot of them. The skills required of other nonprofit boards are generally much more limited (and may be nothing more than a prominent last name to encourage donations).

* Homeowners have a sense of entitlement that the board owes them free professional services without imposing any obligation to reciprocate. This often leads to rudeness and outright abuse. In contrast, the populations served by other nonprofits tend not to show up at board members' homes at all hours making demands or screaming profanity.

Many/most board members who devote the most time and energy to the job tend to burn out fast, and no wonder.

Well said.
KerryL1 (California)
Posts: 14,550
Posted:
You've written, Chris, that the Board in your new HOA is wonderful, "professional," etc., etc. How do you know this? Are their board meetings open? Have you attended?

I'm not sure what is meant by the "professional serving HOA boards seem just as bad" Most of the professionals for our HOA have to do with maintenance, e.g., our custodial firm, pest control company, pool and gym maintenance firm, etc. Then, we have a security firm. We also have a CPA that does our annual audit, collection attorneys and a GC firm on retainer. In our case, we have family large Management company that provides us two in-house managers. How can any of these be defined as "bad?"

Say, how many are on your current board? How many units are in your building? Do you have an onsite manager? Does s/he work for your HOA directly? Or for a MC? Does s/he seem "professional?" How is that demonstrated?

I've only served on a couple of other non-profit boards quite some time ago. Their missions had nothing to do with the mission of an HOA board which, in a nutshell, is to protect, maintain & enhance our jointly owned common areas. HOA membership share a common investment and my other voluntary orgs didn't have that factor: One was a Univ. alum board and one supported an annual Shakespeare festival.

They also weren't all neighbors sharing the same physical space.

Others did a fine job of replying.
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By CathyA3 on 09/29/2020 2:22 PM
We had another poster on here who insisted that HOA boards were the worst of the worst. Also from NY, oddly enough.

Certainly there are some bad ones, because (IMHO):

* People can buy homes in HOAs without having the slightest idea of what they're actually buying, and I think that describes the large majority of owners. This is the pool of candidates from which the board will be selected.

* Other nonprofits tend to select boards members for specific skills or for their commitment to the work the organization is doing. HOA board members are often strong-armed into doing something that nobody wants to do. If their name is on the deed and they can fog a mirror, good enough.

* Serving on an HOA requires a wider range of skills. Can you imagine posting a job listing that requires: knowledge of budgeting and finance, knowledge of infrastructure, building and grounds management, working knowledge of the laws governing the space in which you operate, knowledge about applicable insurance, managerial expertise, and psychology? Of course not, you'd hire a bunch of specialists, and you'd pay a pretty penny to get the lot of them. The skills required of other nonprofit boards are generally much more limited (and may be nothing more than a prominent last name to encourage donations).

* Homeowners have a sense of entitlement that the board owes them free professional services without imposing any obligation to reciprocate. This often leads to rudeness and outright abuse. In contrast, the populations served by other nonprofits tend not to show up at board members' homes at all hours making demands or screaming profanity.

Many/most board members who devote the most time and energy to the job tend to burn out fast, and no wonder.

I noticed the NY connection as well, and it does make me go hmmm,but ok.

As Cathy noted, being on a HOA board has unique challenges. When the board makes a decision people don't like, it's not like screaming at someone who doesn't know you, but your neighbor next door or across the street. You may or may not have a relationship with certain board members before the decision was made - if so, you may be likely to stomp over to the person's house and continue screaming or worse.If

I've said before developers don't educate homeowners on what living in a HOA will mean or train the new board on what they should do. That's why board training is so important, but too many homeowners are in love with the position as opposed to do what's necessary to benefit the community.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
ChrisE8
Posts: 454
Posted:
Thanks, everyone. Yes my HOA is excellent:

1. Great communications- the board is constantly calling owner meetings just to discuss various issues with the property. There is also a nice HOA website that has a lot of functionality.
2. Great staff- the property manager and HOA employees are all excellent and very professional.
3. Great maintenance- the property is in great shape.
4. Low HOA dues- the dues are very low, and much lower than comparable properties, and the budget is solid.

I have absolutely nothing to complain about and much to give praise about. I have seen the board bios and the board president at least is the one who developed the property and lives in the property. There is also a lawyer and a few others. They all seemed to have relevant experience and credentials.

Plus the board doesn't ask me to do anything. Although I would if they asked.
AugustinD
Posts: 5,144
Posted:

== Start Excerpt from "The Urban Lawyer," Vol. 37, No. 3, Summer 2005 ==

Community Associations (CAs) are different from local governments or private businesses but may be similar to private associations in that:

-- Elected officials (officers and directors) of CAs are not paid and ordinarily do not treat their service as part or their careers. Many CA officers and directors lack training.

-- CAs are not ordinarily conducted for profit.

-- CA members are required to pay assessments that are not subject to the constraints imposed on property taxes or entitled to the federal income tax deduction allowed for local property taxes.

CAs are different from private businesses, or other private associations, in that:

-- CAs govern communities of homes and generally have much more power to affect the quality of residents’ lives. CAs typically restrict land use and regulate behavior within the community.

-- CA management may affect the value of the owners’ homes, which for many are their largest single investment.

-- Exit is often more difficult for unhappy residents than for unhappy investors in business enterprises or other private associations.

Finally, CAs are different from cities and corporations in that their restrictions, rules, and regulations are often much more invasive. The design controls administered by a CA may be either highly detailed or quite vague allowing, for example, the architectural control committee to disapprove designs that are not "in harmony" with the rest of the development. The controls often extend to color schemes and landscaping as well as design and location of structures, going well beyond the controls typically imposed by cities. Other restrictions and rules are often more detailed and leave less room for individual autonomy than most city ordinances.

In addition, enforcement is more likely. Unlike local ordinances, which must be enforced by some local official, CC&Rs can be enforced by any property owner in the common interest community as well as by the association. Also, unlike many local governments, which lack sufficient inspectors to spot violations, CAs often hire management companies that either conduct inspections or respond to complains by residents. CAs thus may have much more power than cities to affect the lives of their residents.

Thus, CAS often have a great deal of power to affect both the quality of life of community residents and the value of the owners’ investments. Neither the law governing cities, nor the law governing corporations, is well-suited to common interest communities. The community association governance structure, which is based on the corporate model, lacks the checks and balances that typically constrain cities from abusing their residents. The corporate model theoretically protects owners from abusive boards and management companies by giving them power to elect and remove the board of directors. However, individual owners who lack the political clout to mount a recall or successful run for the board have little recourse against board misconduct. In most states, if persuasion and politics fail, the owner can only resort to the courts. Resort to the courts is not only cumbersome and costly, but it is also risky. Governing documents for common interest communities typically provide that in suits between an owner and the association, the loser pays the winner’s attorney's fees. In addition, the business judgment rule of corporate law leaves owners with little protection because it requires that courts refuse to examine board conduct unless the owner can show that the board acted fraudulently, in bad faith, or with a conflict of interest.
=== End Excerpt ===

For footnotes, see https://www.jstor.org/stable/27895544?seq=6

KellyM3 (North Carolina)
Posts: 2,239
Posted:
Chris,

I'd say that HOA boards are much more likely to be populated w/ incompetent directors than a solid non-profit organization. Also, non-profit boards would likely not be as able to micro-manage or be as culturally destructive as a poorly-staffed HOA board.

Above all, a well-run non-profit will tout its success as it will encourage people to voluntarily donate at higher levels. For HOA boards, the HOA residents will be silent and trusting of a high-quality board of directors, only raising objections and complaints when expectations are not being met given HOA revenue models are confiscatory or mandated under threat of foreclosure.

The non-profit vs HOA board comparison is not an apples-to-apples comparison.
JohnC77 (California)
Posts: 562
Posted:
My wife is president of a non-profit retiree board and is is paid very nicely for that privilege. The board has to do all the work to run the organization, which consists of 7000 members. The quality of board member is much better, but I think because they have to be involved.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By JohnC77 on 12/03/2020 5:17 PM
My wife is president of a non-profit retiree board and is is paid very nicely for that privilege. The board has to do all the work to run the organization, which consists of 7000 members.
Are the 7000 members also "shareholders" in the nonprofit, with a specific, legal ownership interest in what the nonprofit owns?

To me, the biggest difference between a non-HOA, non-condo nonprofit corporation and a HOA/condo corporation is that the HOA/condo corporation has shareholders with extensive legal rights and claims to ownership.
JohnC77 (California)
Posts: 562
Posted:
This has to do with how taxes are filed and auditing is done. While an HOA might have shareholders, they don't get paid a dividend and the assets are not depreciated.
AugustinD
Posts: 5,144
Posted:
That's not what I asked.

My point is that when a corporation has shareholders (the way HOAs/condos do), the responsibilities are far more extensive vis-a-vis a nonprofit corporation without shareholders.
JohnC77 (California)
Posts: 562
Posted:
My wife has been president of an rather large HOA and now this organization. Because the HOA had a management company, the retiree organization is much more difficult. They had monthly activities for the retires, two picnics each year a holiday party and two golf tournaments.

Now if you had shareholders looking for higher dividends, then that would be more of a challenge. But trying to compare the two, now even close.
AugustinD
Posts: 5,144
Posted:
I am going to take your answer as a "No, my wife's nonprofit organization, of which she is president and for which she is paid, does not have shareholders."

I can see how your wife's job might be more demanding. But she's paid and "very nicely." I think there's no comparison to the many HOA directors who do this for bupkis. I actually kinda resent your comparison of how hard her job is compared to a HOA director's. But then you and I live to resent each other. (Joke. It's hard to dislike someone who says nice things about the late Justice Ginsburg and also, for cryin' out loud, lands in Florida during a pandemic to help Superma.. uh, Joe Biden win the election.)
JohnC77 (California)
Posts: 562
Posted:
When I say she is paid very nicely, her pension with the city for who these retirees worked for is $150K annual and she get paid $1950 monthly as president and membership director.

I'm not sure where shareholders come into play, but having managed HOA's for a number of years, I have first hand knowledge of "all" the work they put in.

As far as Florida, while Superman didn't win the state, I had a task of two counties, Hillsborough and Pinella. One we kept and the other we flipped. As far as I am concerned I accomplished what I volunteered for.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By JohnC77 on 12/03/2020 6:53 PM
the other we flipped.
I am calling a spade a spade:

Outstanding work.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
The main difference is an HOA's BOD is elected with little or no concern about their ability or what they bring to the table. I saw the same thing in a member owned business fraternal organization that went broke. In most cases people are appointed to a BOD for what they "bring" to the table.

World of difference between BOD's elected by owners and those appointed to a BOD. Typically those appointed to the BOD can be removed by the BOD.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here