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TimB4 (Tennessee)
Posts: 21,059
Posted:

When I was on the board, the need for a social media policy was discussed and dismissed. The Board agreed it was a good idea to have a policy, but the majority said it would delay any social media plans to write one. The board did agree that there should be no official social media site.

Shortly after that, the President of the Board opened a private face book page for community residents. Since I left the board, official emails and communications from the Association has advertised the site as an "unofficial page".

Official or Unofficial - that is the question?

MelissaP1 (Alabama)
Posts: 13,836
Posted:
Isn't the whole HOA basically "Volunteer"? So isn't the information or use of social media then all voluntary information?

Former HOA President
SheliaH (Indiana)
Posts: 6,964
Posted:
Technically, I'd say unofficial, but the President's conduct is EXTREMELY tacky. He or she knew what was discussed, but is now taking advantage of "no official policy" to set up a social media site to discuss who knows what. If he/she felt a social media site was needed, he/she should have made a stronger argument or perhaps drafted a policy the rest could have discussed, tweak as needed and then accept.

How did the rest of the board react to this? To me, a strong censure is appropriate via an executive meeting - better yet, select another president.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
CathyA3 (Ohio)
Posts: 6,299
Posted:
Clearly unofficial - he acted on his own without approval from the entire board.

The association should quit advertising the page, even with the disclaimer "unofficial". People will assume the page contains accurate info and speaks for the association, which is not the case. At best it's misleading. The board does not want to be held accountable for info that they do not control.

I also agree with Sheila that censure is appropriate since the president did an end run around the board, which is unethical. If Mr. Social Media is so keen on this stuff, he can have a personal page under his own name.
MarkW18
Posts: 1,290
Posted:
If others can post "unofficial information, then it is "unofficial".
BenA2 (Texas)
Posts: 1,273
Posted:
Unofficial. There should be nothing preventing the free exchange of opinions and ideas between owners (including directors) and that is all social media is.

As long as it is identified as unofficial, it's clear that the content is not necessarily from the association or board.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By BenA2 on 04/22/2020 9:01 AM
Unofficial. There should be nothing preventing the free exchange of opinions and ideas between owners (including directors) and that is all social media is.

As long as it is identified as unofficial, it's clear that the content is not necessarily from the association or board.
I agree with BenA2's points, with one caveat:
Quote:
Posted By TimB4 on 04/22/2020 4:01 AM
Shortly after that, the President of the Board opened a private face book page for community residents. Since I left the board, official emails and communications from the Association has advertised the site as an "unofficial page".
The HOA is giving the President free advertising for his personal web site. This is an abuse of HOA funds. I would hope the board would put a stop to any mention, in HOA publications, whatsoever of any private web site.

The courts have said HOAs are quasi-governmental. Directors have constituents. I think they should be able to communicate freely with constituents (privileged subjects excluded). Directors also have a fiduciary duty to the corporation. I see no violation of fiduciary duty in the publication of a web site properly and prominently marked as not representing the HOA's viewpoint but instead, the viewpoint of one person.
MarkW18
Posts: 1,290
Posted:
1. Can you tell us how much Facebook cost to operate?

2. Exactly where did Tim mention that the President was getting free advertising for their website?

3. According to the Facebook page, the page is a closed group and it states it is not official communication for the Association.

AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MarkW18 on 04/22/2020 10:05 AM
1. Can you tell us how much Facebook cost to operate?
Please google for this information.
Quote:
Posted By MarkW18 on 04/22/2020 10:05 AM
2. Exactly where did Tim mention that the President was getting free advertising for their website?
In his first post.
MarkM19 (Texas)
Posts: 1,459
Posted:
This has me shaking my head. Does this President know anything about Facebook? Is he thinking he is going to get praise or adoration on the page? Only critics reply normally and also uninformed people rule the day with miss information. Also if I was on this Board I would not want him speaking for me or any other Board member outside of a Meeting. Anyone who reads his post will assume the rest of the Board is behind him.

Every email that I answer to any of my Homeowners has the following comment attached. I am not speaking for the Board. I am one of 5 Board members and we all have an equal voice and vote when we make decisions. Please direct future questions to our Official Board email address at [email protected]

I am in agreement with a Censure for this ill advised action. I have only done it once while on Boards for 10 years but it worked like a charm during our Open Meeting. The Board member resigned before our next meeting.
MarkW18
Posts: 1,290
Posted:
What? a private Facebook page is a website? FYI, the site Tim is referencing is for the Association with 4 of the 5 admins being Board members.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By TimB4 on 04/22/2020 4:01 AM
Shortly after that, the President of the Board opened a private face book page for community residents. Since I left the board, official emails and communications from the Association has advertised the site as an "unofficial page".
(sic)
MarkW18
Posts: 1,290
Posted:
4 of the 5 Board members are administrators of the page. Doesn't sound like she went behind everyone's back and is the only person responsible for content.Sound to me, based on the page, the Board is operating an unofficial, private Facebook page.

The association is a corporation, just like CNN. Is everyone on the CNN posting official or unofficial information? I would see a problem is the president started a page and didn't allow other board members to be admins.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Thank you for the replies.

It has provided a different perspective.

GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By TimB4 on 04/22/2020 4:01 AM

When I was on the board, the need for a social media policy was discussed and dismissed. The Board agreed it was a good idea to have a policy, but the majority said it would delay any social media plans to write one. The board did agree that there should be no official social media site.

Shortly after that, the President of the Board opened a private face book page for community residents. Since I left the board, official emails and communications from the Association has advertised the site as an "unofficial page".

Official or Unofficial - that is the question?


I think it would be necessarily unofficial. Anecdotally, I don't use Facebook. I do not have and never had an account there, real or fake. I've never logged on to FB from any of my computers, laptops or smartphones/tablets. I've never logged on to FB from any other computer, laptop, or smartphone either. I reject the notion that I must go to an advertising-driven site which exists primarily for the purpose of selling advertising, in order to access material, documents, forms, notices, reports, etc. which I should be able to see by virtue of being a member of the HOA.

I wouldn't mind if the association established a website (not affiliated with FB), provided a secure password-protected logon procedure, and put whatever material they wanted the homeowners to access on it. No problem at all as long as the site content was completely owned by the HOA with all rights reserved. None of this "You retain ownership of anything you post on FB, but FB retains a non-exclusive right to use the material you post for any purpose it deems necessary, and that includes making it available to our business partners".

Not just "no", but "hell no".

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