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AdrianB (Florida)
Posts: 3
Posted:
I have a situation and I thought someone out there may have some insight. My HOA recently hired a new management company. Since they have been in place they have put into place a new application process that takes three times as long as the original system to approve tenants (approx. 3 weeks). Also, I have corresponded with them several times with regards to two units I own in there and currently rent. I rented them at the same time the new management was put into place and I was the first person to be required to impose this application on my tenants. They have thus far deposited my application fees in the wrong amount into the wrong account, the board has falsely accused me of check fraud on the check because of their mistake. They have denied one of tenants application stating that they lied on there application and after investigating, I discovered that they haden't. They have insulted me several times in writing with regards to my behavior which in my opinion has been very cordial and professional considering the continuous gross negligence on the managements part. The market being the way it is I cannot really afford to retain an attorney to fight these people and they are harrassing both me and my tenant daily. Does anyone have any suggestions as to what to do or does anyone know an attorney that would do a free consult for me? I thank you all for your help and I hope to have them leave me be soon. I was a good resident there and even served a short while on the board. I am not sure why they are treating me and my tenants this way and am sure that I am the only one in the neighborhood going through this. Thanks again.
MikeS1
Posts: 668
Posted:
Sounds unusual for the PM to be the one that approves or disapproves applications... IMO.. Is this a Condo? Is this approval process mandated in the HOA docs?
Jadedone4 (Virginia)
Posts: 495
Posted:
AdrianB, stop communications with the PM/MC, and start immediate communications with your BOARD as the entity that HIRED the PM/MC. If you feel that your interests as an owner (and multiple owner at that), take your complaints to the Board they are the "bosses" for the PM/MC and give direction to the PM/MC on how things are to be ran. Find out if the directive originated from the Board (PM/MC's actions) and work from there.

Also, I agree with Mike, the PM/MC should not be "approving" applications, just reviewing for conformity to the governing documents. When it comes to credit, references, etc - that is STILL a relationship between owner and renter, and most often NOT one that involves PM/MC. Most "rental agreements" are administrative in that they describe and denote the renter, rights, and responsibilities. They are rarely agreements between renter and HOA, but rather almost exclusively agreements between owner and renter, as reported to HOA.
HaroldS (Arizona)
Posts: 906
Posted:
Does your governing documents spell out this review requirement, and this new MC is just now implementing it? They cannot implement policy if it is not spelled out in your documents. You may not want to, but you need an attorney if this is an MC policy - they are interferring with you and your tenant. Harold

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