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HectorR (Florida)
Posts: 84
Posted:
In a board meeting I asked the property manager and the board why was the water turned off by the county for non payment at the newly remodeled pool. I was told by the president that it was an error on the county side. Since I did not belive I tool it upon myself to investigate. I drove to the county office and requested a payment log and bills. The county asked me for some credentials which I provided and the documents were provided to me. When i asked the county why the water was turned off, they stated it was for non payment
When i looked at the non payment bill I was extremely schocked. The water bill was for $9,200.00 with the next bill coming in at $8,500.
I was able to get a print out of all the bills and was able to compare the bills from when I was.on the board, when i was in the board we were only paying $287.00 every 3 months.
The him we had paid $9,200 for the quarterly water bill. When I was treasure we were only paying $285.00
I brought this up and our board meeting and the board quickly told me I was making things up and just looking to create problems.
Little did they know that I had the documentation to prove it to them. When i placed the bills on the desk so that the can look at it, the vice president tossed them off the desk and adjourned the meeting. I asked how can the management company pay those high bills and not question them. The county even mentioned to me that they mentioned to the property managed via phone call that there is a leak at that pool and till this day it has not been fixed. I called to check the water bill for Feb & march ( April is not ready) and we are already at $3,568.00.
What can i do, if they are not willing to listen to me?
There are many other areas that are falling apart and they refuse to fix them.
Is this clearly a violation of fudituary duties and can I sue the board?
LetA (Nevada)
Posts: 2,679
Posted:
It sounds like you have a bunch of block heads on your board, and your PM is an even BIGGER block head.. Yes you can sue, but it will cost some money up front.
It might cost you a C note to talk to an attorney that is versed in HOA / real estate matters. Do you have an Ombudsman that you can file an official complaint with? Have you filed a complaint with the water department for the high bills? You as an owner do have a right to object to the high water bills, perhaps the water department can launch a usage/ waste investigation and light a fire under the BODs butts.. Try the water department first, then the Ombudsman.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
It sounds almost impossible.
MarkW18
Posts: 1,290
Posted:
It sounds like you have an underground leak and the pool has an automatic water filler. It is easy to remedy to have a leak detection company come out and run their tests.

Since the water company called the PM, the water company would have a log of the time and date of the call. I would get that, along with the mailing address of every single homeowner in your association and recall the entire Board and the first act would be to FIRE the management company. If your numbers are correct people didn't give a rats ass about the association finance. And if the individual on the Board acted in the mater they did, I would take them to court and sue them for damages.
HectorR (Florida)
Posts: 84
Posted:
I would like to sue them but financially I can not afford an attorney.
How a bout a class action law suit will that work?
MarkW18
Posts: 1,290
Posted:
Get control of the Board, and the association can sue them.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Who are we suing and why? Would it not be smarter to concentrate on fixing the issue causing the leak/increased water bill? Time to work on the problem not what can go into a pocket...

Former HOA President
AugustinD
Posts: 5,144
Posted:
HectorR's HOA consists of townhomes and is subject to Florida statute 720.
Quote:
Posted By HectorR on 04/10/2020 7:24 PM
In a board meeting I asked the property manager and the board why was the water turned off by the county for non payment at the newly remodeled pool. I was told by the president that it was an error on the county side.... the non payment [quarterly] bill... was for $9,200.00 with the next bill coming in at $8,500... when i was in the board we were only paying $287.00 every 3 months. ... The county even mentioned to me that they mentioned to the property manager via phone call that there is a leak at that pool and till this day it has not been fixed. I called to check the water bill for Feb & march ( April is not ready) and we are already at $3,568.00.
What can i do, if they are not willing to listen to me?


The pool is now not available due to the water being turned off. Under Florida statute 720.311(2), the dispute here is "between an association and a parcel owner regarding use of or changes to the parcel or the common areas and other covenant enforcement disputes." Florida Statute 720.311(2) says that such disputes, "shall be the subject of a demand for presuit mediation served by an aggrieved party before the dispute is filed in court." Furthmore the statute says: "An aggrieved party shall serve on the responding party a written demand to participate in presuit mediation in substantially the following form:"

====Start draft pre-suit mediation demand letter====
Dear Board of Directors,

The alleged aggrieved party, Hector _____, hereby demands that [Name of HOA], as the responding party, engage in mandatory presuit mediation in connection with the following disputes, which by statute are of a type that are subject to presuit mediation:

-- Violation of Covenant ______, requiring the HOA's maintenance of common areas. In particular, the HOA pool apparently has a significant leak resulting in the following recent water bills for_____ (months of _____) and ___ (months of_____). Previous quarterly water bills were typically under $300. The County has confirmed the apparent leak. Due to non-payment of the water bills, water has been turned off, rendering the pool not usable.

Pursuant to section 720.311, Florida Statutes, this demand to resolve the dispute through presuit mediation is required before a lawsuit can be filed concerning the dispute. Pursuant to the statute, the parties are required to engage in presuit mediation with a neutral third-party mediator in order to attempt to resolve this dispute without court action, and the aggrieved party demands that you likewise agree to this process. If you fail to participate in the mediation process, suit may be brought against you without further warning.

The process of mediation involves a supervised negotiation process in which a trained, neutral third-party mediator meets with both parties and assists them in exploring possible opportunities for resolving part or all of the dispute. By agreeing to participate in presuit mediation, you are not bound in any way to change your position. Furthermore, the mediator has no authority to make any decisions in this matter or to determine who is right or wrong and merely acts as a facilitator to ensure that each party understands the position of the other party and that all options for reasonable settlement are fully explored.

If an agreement is reached, it shall be reduced to writing and becomes a binding and enforceable commitment of the parties. A resolution of one or more disputes in this fashion avoids the need to litigate these issues in court. The failure to reach an agreement, or the failure of a party to participate in the process, results in the mediator declaring an impasse in the mediation, after which the aggrieved party may proceed to court on all outstanding, unsettled disputes. If you have failed or refused to participate in the entire mediation process, you will not be entitled to recover attorney’s fees, even if you prevail.

The aggrieved party has selected and hereby lists five certified mediators who we believe to be neutral and qualified to mediate the dispute. You have the right to select any one of these mediators. The fact that one party may be familiar with one or more of the listed mediators does not mean that the mediator cannot act as a neutral and impartial facilitator. Any mediator who cannot act in this capacity is required ethically to decline to accept engagement. The mediators that we suggest, and their current hourly rates, are as follows:

[Google and list the names, addresses, telephone numbers, and hourly rates of the mediators. Other pertinent information about the background of the mediators may be included as an attachment.]

You may contact the offices of these mediators to confirm that the listed mediators will be neutral and will not show any favoritism toward either party. The Florida Supreme Court can provide you a list of certified mediators.

Unless otherwise agreed by the parties, section 720.311(2)(b), Florida Statutes, requires that the parties share the costs of presuit mediation equally, including the fee charged by the mediator. An average mediation may require three to four hours of the mediator’s time, including some preparation time, and the parties would need to share equally the mediator’s fees as well as their own attorney’s fees if they choose to employ an attorney in connection with the mediation. However, use of an attorney is not required and is at the option of each party. The mediators may require the advance payment of some or all of the anticipated fees. The aggrieved party hereby agrees to pay or prepay one-half of the mediator’s estimated fees and to forward this amount or such other reasonable advance deposits as the mediator requires for this purpose. Any funds deposited will be returned to you if these are in excess of your share of the fees incurred.

To begin your participation in presuit mediation to try to resolve the dispute and avoid further legal action, please sign below and clearly indicate which mediator is acceptable to you. We will then ask the mediator to schedule a mutually convenient time and place for the mediation conference to be held. The mediation conference must be held within ninety (90) days of this date, unless extended by mutual written agreement. In the event that you fail to respond within 20 days from the date of this letter, or if you fail to agree to at least one of the mediators that we have suggested or to pay or prepay to the mediator one-half of the costs involved, the aggrieved party will be authorized to proceed with the filing of a lawsuit against you without further notice and may seek an award of attorney’s fees or costs incurred in attempting to obtain mediation.

Therefore, please give this matter your immediate attention. By law, your response must be mailed by certified mail, return receipt requested, and by first-class mail to the address shown on this demand.

Sincerely,

Hector __________
address
phone
email addie
=======End Draft Demand Letter ===================

The above is from http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0700-0799/0720/0720.html . Hector, please study 720.311 and follow it to the letter.

You do not need an attorney to do this. You should get an estimate of the cost of mediation.

Send the letter certified mail, return receipt requested.

This is serious. Turning off the water is the right response. The water leak is a hazard to the environment, on account of this water is going somewhere. Parts of Florida are pre-dispoed to sinkholes. All this water cannot help. In addition, news reports say that COVID-19 has caused an increase in water use, due to all the hand washing. Florida in general does not favor excessive water use.

MarkM19 (Texas)
Posts: 1,459
Posted:
I personally like LetAs advice. Not sure about Florida but in the last 2 States I lived in water is getting scarce. I am surprised the County did not turn the water off for Pure Waste verses Non payment.

This board obviously stinks and needs to be voted out as soon as possible. I however would not get a Lawyer involved. If your proof is in hand and you have access to Social Media I would shame them off the Board on either FB or Nextdoor or both. Of course this also means you will need to get back involved and on the Board again. You also need other like minded volunteers to step up and take some seats.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
So, about $35,000 a year vs about $1,200 a year?

This still seems impossible.
MarkW18
Posts: 1,290
Posted:
Quote:
Posted By GeorgeS21 on 04/11/2020 12:12 PM
So, about $35,000 a year vs about $1,200 a year?

This still seems impossible.

Yep, impossible, until you seen it happen.
HectorR (Florida)
Posts: 84
Posted:
OMG, Agustin D. Thank you so very much. I will contact a few of my neighbors who care about our community. A friend of mine is helping me with creating a Facebook page. George S. My apologies..it was $3,500 not $35,000.
With the help.of a friend I created a page below but we are now working on a new one.
Because of this whole Covid-19 we have not been able to meet but are planning a zoom meeting soon.
http://www.serenalakesurgent.com/main-page
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Hector,

You noted numbers in the $8000-9000 per quarter, then in the $275 per quarter ... did I misread?
MarkM19 (Texas)
Posts: 1,459
Posted:
Hector,
The most important advice I could give you is to have your facts right. IF you start accusing the Board or any one of anything it is vital that you be clear and concise. Your first Post made it sound very bad. Your updated numbers make it sound pretty minor IMO. Still unclear why they would not have paid the Bills on time. That would be more of a PMC problem than a Board problem unless the treasurer pays the bills.
PaulJ6
Posts: 990
Posted:
Quote:
Posted By HectorR on 04/10/2020 9:17 PM
I would like to sue them but financially I can not afford an attorney.
How a bout a class action law suit will that work?

No. Do a derivative demand letter first and then do a derivative suit in small claims court. Damages will be paid to the HOA but it might get the board members to shape up.
MarkW18
Posts: 1,290
Posted:
Quote:
Posted By HectorR on 04/11/2020 3:49 PM
OMG, Agustin D. Thank you so very much. I will contact a few of my neighbors who care about our community. A friend of mine is helping me with creating a Facebook page. George S. My apologies..it was $3,500 not $35,000.
With the help.of a friend I created a page below but we are now working on a new one.
Because of this whole Covid-19 we have not been able to meet but are planning a zoom meeting soon.
http://www.serenalakesurgent.com/main-page

I glanced through your webpage, sorry you have nothing convincing to sell. And then to go from an accusation of $35,000 to a boo-boo of $3500, Nope.
HectorR (Florida)
Posts: 84
Posted:
Mark, we get billed every 3 months for water. When i was on the board as treasure the previous PM was paying our water bill and the bill was in the range of 270-300 dollars every 3 months. The previous PM would provide me with copies of all bills and signed checks.
I'm accusing the BOD of negligence because they are not doing anything to correct the issues at the pools and other areas of the community that has been neglected. I'm trying to be as careful as possible, this is monies that is being used from our operating funds and its just out of control. I have been living here for 19 years and the place is falling apart without a care in the world. Im sorry if I wrote anything that was not clear. And as far as the website, it is old I just wanted to share what I have worked on in the past.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By PaulJ6 on 04/11/2020 6:21 PM
Do a derivative demand letter first and then do a derivative suit in small claims court.
Hector wants injunctive relief. Small claims courts in Florida hear "all actions of a civil nature in the
county courts which contain a demand for money or property, the value of which
does not exceed $8,000 exclusive of costs, interest, and attorneys’ fees." https://www-media.floridabar.org/uploads/2020/01/Small-Claims-Rules-01-01-20-Final.pdf Other signs indicate that Florida derivative suits are heard only in Florida Circuit Courts. There is also a question as to whether going straight to court violates 720.311's requirement for pre-suit mediation.

Section 720.311 appears to be clear that the purpose of the statute's requiring pre-suit mediation is to help keep the courts from becoming backed up with HOA lawsuits.

Do you realize how underqualified the typical HOA member is for identifying that you are giving legal advice that will hurt their efforts?
MarkW18
Posts: 1,290
Posted:
Hector

You provided incorrect facts to this forum. You have a nothing webpage alleging nothing except of what YOU don't like. Two are given you legal advice for what exactly?
PaulJ6
Posts: 990
Posted:
Quote:
Posted By AugustinD on 04/11/2020 7:28 PM
Posted By PaulJ6 on 04/11/2020 6:21 PM
Do a derivative demand letter first and then do a derivative suit in small claims court.
Hector wants injunctive relief. Small claims courts in Florida hear "all actions of a civil nature in the
county courts which contain a demand for money or property, the value of which
does not exceed $8,000 exclusive of costs, interest, and attorneys’ fees." https://www-media.floridabar.org/uploads/2020/01/Small-Claims-Rules-01-01-20-Final.pdf Other signs indicate that Florida derivative suits are heard only in Florida Circuit Courts. There is also a question as to whether going straight to court violates 720.311's requirement for pre-suit mediation.

Section 720.311 appears to be clear that the purpose of the statute's requiring pre-suit mediation is to help keep the courts from becoming backed up with HOA lawsuits.

Do you realize how underqualified the typical HOA member is for identifying that you are giving legal advice that will hurt their efforts?

It's not legal advice, but fair point. OP, disregard my post above.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Please read Hector's previous posts. You may see a certain pattern here... Nothing will ever be good enough. Everything will be wrong and crooked with his HOA. Can't deal with someone like that anymore not willing to step up instead of walk over...

Former HOA President
GeorgeS21 (Florida)
Posts: 3,808
Posted:
I hit the website mentioned ...

Wow ... not sure I, as a board member, would do more than chuckle.

Seriously, though ... comes down to lack of quorum, lack of interest, apathy ... if no one is supporting Hector in his quixotic endeavor, how can he fix those things he finds are problematic?

Now, if real rather than perceived by Hector, I would move ... the entire situation sounds crazy.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MelissaP1 on 04/12/2020 8:13 AM
Please read Hector's previous posts. You may see a certain pattern here... Nothing will ever be good enough.
You do not think the County shutting off water on account of the HOA not paying the water bill is a problem? It seems to me that the only pattern is that of persistent incompetence Hector's HOA's board and manager.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Or, Hector could be overstating the issue(s), and ranting ... or, somewhere between the extremes?

Remember, the numbers (water cost then vs now) he initially posted did not make sense, and he has not yet been specific about why they didn’t make sense.

The article linked from his rantsite was really scary ... made me think of taxiing for takeoff and thinking, “This is an emergency takeoff ... I probably can taxi clear of the runway and resolve this on the ground prior to going flying.” i.e. time to cut and run?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Our HOA had that power to shut off water if you did not pay your dues. There was 1 shut off valve and the HOA owned it. We did not have separate water meters at the time. That has since changed. Which that process cost thousands of dollars and a re-write of our CC&R's. It wasn't an easy process to change over. However, it is not unusual for a HOA to have the ability to shut off water if one is behind in dues if that is written...

Former HOA President
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MelissaP1 on 04/12/2020 8:58 AM
Our HOA had that power to shut off water if you did not pay your dues. There was 1 shut off valve and the HOA owned it. We did not have separate water meters at the time. That has since changed. Which that process cost thousands of dollars and a re-write of our CC&R's. It wasn't an easy process to change over. However, it is not unusual for a HOA to have the ability to shut off water if one is behind in dues if that is written...
Read the effing thread. The County shut off water to the HOA pool, due to non-payment of bills.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By GeorgeS21 on 04/12/2020 8:43 AM
the numbers (water cost then vs now) he initially posted did not make sense, and he has not yet been specific about why they didn’t make sense.
Having observed the water bills at a condo with a pool in the past, and what leaks in general can do to any homes water bill, what he wrote and the corrections he provided make sense to me.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I don't see why even the county can't turn off the water for non-payment of the bill. There is a point the water company needs to cut off their damages. Having a leak and no one turning off the water, someone has to mitigate the damages. Plus it sometimes depends on which side the leak is on. For us it is the water meter to the house the person is responsible. Meter to the street the water department controls. Which may extend into city or county if it's damaging their property.

Former HOA President
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MelissaP1 on 04/12/2020 9:50 AM
I don't see why even the county can't turn off the water for non-payment of the bill.
You are missing the point. Read the thread.
MarkW18
Posts: 1,290
Posted:
Quote:
Posted By MelissaP1 on 04/12/2020 8:58 AM
Our HOA had that power to shut off water if you did not pay your dues. There was 1 shut off valve and the HOA owned it. We did not have separate water meters at the time. That has since changed. Which that process cost thousands of dollars and a re-write of our CC&R's. It wasn't an easy process to change over. However, it is not unusual for a HOA to have the ability to shut off water if one is behind in dues if that is written...

Was the authority to shut off water written into the original CCRs? If not, it's possible you acted illegally.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MitchellD3 on 04/12/2020 9:46 AM
Water is... usually the second or third most expensive bill in Condos After insurance and sometimes employees.
It was about one sixth of the budget ($150,000 or so) at my former condo. It was one third of the budget ($250,000 or so) at my former HOA of stand-alone houses.

First post by HectorR:
Quote:
Posted By HectorR on 04/10/2020 7:24 PM

we had paid $9,200 for the quarterly water bill. When I was treasure we were only paying $285.00
...
I called to check the water bill for Feb & march ( April is not ready) and we are already at $3,568.00.
Subsequent posts appear to say pretty much the same. To me, there appears to be only one unclear communication by HectorR as follows:
Quote:
Posted By HectorR on 04/11/2020 3:49 PM
George S. My apologies..it was $3,500 not $35,000.
Else HectorR is providing a lot of detail, including apparent documentation from the County. The County has confirmed there appears to be a leak; that bills are going unpaid; and that the water to the pool has been turned off. I have seen crazy high, but real, leakage problems. One cannot tell that there is a leak in an underground pipe without monitoring daily water usage. Hopefully one's city has the means to do this. Mine does, and it is available to customers.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Augustin,

The $35K number was mine - I estimated four quarters at $8500 (mid point in Hector's note) and rounded to $35K.

Hector's comparative numbers for an earlier time were about $300 per quarter, hence my $1200 number.

I reread and while one could quibble over the rounding errors, the general point is that Hector was comparing $35,000 with $1,200. His later post noted his apologies and then connected my $35,000 number (derived above) with one tenth that ...

It doesn't make sense to me.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Hector

Your website would turn me off even if you are right. Redo in a letter form, not a screaming format.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By GeorgeS21 on 04/12/2020 10:25 AM
The $35K number was mine - I estimated four quarters at $8500 (mid point in Hector's note) and rounded to $35K. Hector's comparative numbers for an earlier time were about $300 per quarter, hence my $1200 number.
Yes, I follow the above.
Quote:
Posted By GeorgeS21 on 04/12/2020 10:25 AM
I reread and while one could quibble over the rounding errors, the general point is that Hector was comparing $35,000 with $1,200.
I agree this was Hector's general point.
Quote:
Posted By GeorgeS21 on 04/12/2020 10:25 AM
His later post noted his apologies and then connected my $35,000 number (derived above) with one tenth that
I think his one post where he apologized was not clear about whether he was referring to quarterly or annual estimates of the water bill.

That a large leak is likely seems clear to me. That it could be yielding a water bill an order of magnitude (that is, ten times or so) greater than what was usual is entirely plausible in my experience. I believe HectorR when he says the water was turned off. I believe him when he says it was due to non-payment of the water bill. I believe him when he says the County believes it is a large leak. I see no reason not to believe him.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Okay let's say it was because of a leak and was shut off by the county. Now what? The HOA will still owe the money to get it turned back on (If needed). Not sure if this is a time period one would need to worry about pools. Most should be closed right now anyways. Plus it's still over a month to even get a pool ready to open.

Yes mark it was in our CC&R's to turn off water to non-payers. I stated that we had to change that in our CC&R's when we went to separate watermeters. We could no longer shut water off for that reason. Which had to be changed. Another huge expense to do.

Former HOA President
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MelissaP1 on 04/12/2020 3:19 PM
Okay let's say it was because of a leak and was shut off by the county. Now what?
Seriously.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Yeah now what? What is the fault of the HOA and what do they need to do to fix the issue without Hector wanting to sue them?

Former HOA President
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By MelissaP1 on 04/12/2020 4:00 PM
What is the fault of the HOA
Guess.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Well Hector is a member of that HOA... So am I guessing right?

Former HOA President
HectorR (Florida)
Posts: 84
Posted:
I can try and post a copy if the water bills and history so everyone can see. Im.not trying to confuse anyone all I want is for this issue to be corrected amongst other things. The BOD simply does not care about what anyone says including myself. If there are others out there who simply just want to sit back and let BOD's and PM get away with murder then go ahead. As for me I want answers, I'm a home owner and pay I pay my dues a year in advance. I certainly do not want any sink holes and a serious assessments to hit us for their lack of responsibility. My thanks to Agustin D and others who are understanding. My website will be taken down soon.

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