💬 Join us to post & get advice from 50,000 HOA & Condo leaders.

Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in

RichardA20 (South Carolina)
Posts: 3
Posted:
Thanks in advance for your help. I was elected to BOD for a 13 story 118 unit condo is SC in January. I am a realtor and have managed my own rental properties. I worked in Corporate Pharma and had oversight of 400 facilities in 35 Countries relative to meeting Insurance Requirement, Risk Management, Business Continuity and Emergency Response. I have owned at this property for 11 years but only recently ( June) have moved here full time. The Board is new and very dependent on the Management Company. They recently sent to the Board a proposal by a contractor to do some major water proofing work to the building. I asked what the procedure was for getting proposals, who determined the work was necessary, who determined this was the right fix, who would oversee the work and ensure it was done correctly?My fellow Board member looked at me like I was from Mars and said the management company handles that.... So my question is does anyone have a procedure for RFP's and project management that would like to share. Or do you solely rely on the management company? It's been my experience that most management companies begin as accountants and then move into property management. Facility Management and Property Management are two very different things.

I am considering a recommend to my fellow board members that we retain a building engineer to assess repairs and help write RFP and select contractors and provide oversight of the project and satisfaction completion. No doubt it will add cost however, if we are at the mercy of a contractor who doesn't follow manufacturer recommendations and the repair fails.. What would be your reaction to that recommendation... thanks again Richard
TimB4 (Tennessee)
Posts: 21,059
Posted:
I would support the engineer giving a full report.
I would be ify on using the same engineer to select contractors (goes to the concern of perception of conflict of interests).

SheliaH (Indiana)
Posts: 6,964
Posted:
What Tim said.

You could have the engineer give recommendations on how to approach the project, but the board needs to develop its own RFP. The management company can help you review the finances to see if there are any budget constraints that you'll need to keep in mind as you develop the RFP and review various bids.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MarkM19 (Texas)
Posts: 1,459
Posted:
Richard,
So many times we see this exact scenario take place. The Board of inexperienced homeowners lets the PMC make all the decisions and pick and choose their own contractors. It is hard to create a RFP if you are not clear what the exact problem is and what actions need to be completed.

I think you are on the right track getting an independent engineer to look at the problem. He also could help create the RFP IMO. He should be paid on a Time and Materials contract. Once you have the scope of work you need to have the MC find 3 separate bidders for the job. Many times they will try and take a short cut and say they could only find 1 or 2 because they tend to use people they do other business with. I would go out and take the time to try and find vendors so that you know they are truly independent. All of this will take time and energy.

It sounds like you are taking your New Board position seriously and it also sounds like they needed you on the Board. Be prepared for a long road with lots of up hill battles. You did not mention anything about how financially stable your HOA/POA is today. How much funds do you have in your Reserves? That is where the repairs should be paid from. If you do not have the funds for the repairs it will really add to the problem.

Good luck
BillH10 (Texas)
Posts: 1,217
Posted:
I agree completely with the previous posts. I would like to add you should develop very tight and precise bid specifications and require a specific response format to ensure you receive bids which provide the information you are seeking.

A client association recently replaced a roof. We were hired to manage the association mid-way through the process of gathering bids. Each of the three board members had been charged with the responsibility for gathering a bid--each contacted a roofing company which advertised heavily, or which had recently installed a roof across the street, or whatever.

The three did not work from a common set of specifications. When we came on the scene, we found the bid specifications were not in writing, did not follow a common format, and were unusable in terms of making comparisons. We had to do what should have been done in the first place: develop a common set of written specifications which required responses in each area. Bidders were provided an opportunity to comment and present alternatives, we required the basic bids follow a common format.
SheliaH (Indiana)
Posts: 6,964
Posted:
To add to Mark's point on reserves - do you have a reserve study? If so, take a look at the most recent one and see what it says regarding waterproofing. If the study's older than 5 years, you need an update and need to consider doing that as well.

And check out the Community Association Institute's website, where they have all sorts of educational materials for new and experienced board members - some of them address effective ways of working with a management company. Meaning, the newbies need to establish boundaries right now so the property manager can do what he/she is hired to do and the board can do what they're supposed to do according to the documents. There may be local CAI chapters in your area that sponsor seminars the board members can attend - if no one else wants to go, you take the time to do it (someone has to get some education on best practices of HOA management). You're already on the right track with your questions - good luck!

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
KerryL1 (California)
Posts: 14,550
Posted:
What fine replies you've received, Richard. Good advice, it seems. How old is your building? if older than 15 years, it probably is time to recaulk your building. What's the construction material? I assume the work is needed because of water intrusion into condo units?

We also are a high rise condo building and had exterior waterproofing done a few years ago from a construction defect settlement-- the original caulking was defective due in part to inadequate weeps holes We're concrete & steel with aluminum decorative architectural metal curtain wall window systems. Don't know if we're anything like your building.

I'd check with boards or PMs at properties similar to yours to see what they have done and if they'll recommend a company.

Review your PM's resume. If s/he has a lot of high rise experience, your PM will have contacts who can offer advice. If your PM is new to high rises or property managing in general, then I do think you need to engage a general contractor to assess your situation. You don't need a structural engineer for this assuming it's basically caulking. The contractor, as others noted, should not be part of a firm that'll do the work. You certainly want three bids.

In condo buildings you generally will want to do entire elevations (faces) of the building as it's almost impossible to know the exact source of leaks if there are a lot of them. Water travels along the waterproofing or caulk lines until it finds a way into the building.

To review what should be in contracts and how to form RFPs, etc. visit a site put together by CA HOA attorneys called Davis-stirling.com. Many entries are specific to CA, but not the materials on contracts, which is very useful.
RichardA20 (South Carolina)
Posts: 3
Posted:
Outstanding feedback. Thank you so much for your time and expertise. We do have the funds for the project. We do have a Reserve Study in progress. I do Risk Assessments which includes assessment of buildings for Insurance Companies. The building was built in 2003. It is steel and concrete with some EIFS decorative components. The weep holes are covered by Landscaping material. The caulking needs to be updated. A heat map of the roof shows it needs some repair at least. In my research water penetration through stucco or EIFs happens through stress cracks or from the roof and migrates downwards. Water proofing isn't a solution until you understand where the water is coming from. The Water Proofing Contractor sold the MMC on his water proofing solution and suggested the whole building need to be waterproofed as well. About $900k and he needed each floor empty for up to 10 days... That's when I started asking questions about how we got to this point. The MMC at my request did bring a Structural Engineering Company to assess the issue and the solution. He agreed we need to find the source of the water ... including roof and caulking around windows and then investigate solutions. So next step is to convince my fellow board members on retaining a building engineer and develop a rfp process for future bids. The building engineer would help right specifications and review bid and interpret bid for board. Since we are going to have to correct Roof issues, Caulk issues to solve the walk issues.

2nd Issue The MMC recently had an appraisal company due a replacement value appraisal of the building. Typically we had Risk Management Companies due replacement cost appraisals using software that was very specific in determining the value. This appraiser used more of a professional opinion approach. The last appraisal was five years ago. This appraisal resulted in an increase of replacement value of $14M ??? An an significant increase in our insurance cost. I want to recommend to the board we have the building re-appraised by using Core Logic Marshall & Swift®
Commercial Building Cost Data. What has been your experience with this and what suggestions do you have ?
Richard
RichardA20 (South Carolina)
Posts: 3
Posted:
Thank you agree Tim
GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By RichardA20 on 04/08/2020 6:03 PM
I want to recommend to the board we have the building re-appraised by using Core Logic Marshall & Swift®
Commercial Building Cost Data. What has been your experience with this and what suggestions do you have ?

For insurance purposes we have our buildings and common areas undergo a "replacement cost" study periodically. It's a key element of deciding how much insurance coverage we need. We have that study done by a professional appraisal firm every 3 years and they issue us a detailed report. The methodology they use incorporates Marshall & Swift's Core Logic. I think it's something of an industry standard. Probably not the only one, but it's well respected.

🎯 You've read this entire discussion

Join the conversation with 50,000 HOA & Condo Leaders:

  • ✓ Ask follow-up questions
  • ✓ Share your experience
  • ✓ Get expert advice
  • ✓ Access 350,000 discussions
Create Free Account →

⚡ Takes 30 seconds

Already a member? Log in here