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SimonD (Florida)
Posts: 6
Posted:
Hi All,

Two questions:
1) Is there a search feature on this forum? I haven't found one, and wasn't sure if it was hiding.

And the actual question:
2) How are you handling violation procedures during the SAH orders? Florida is in SAH but there has been no definitive orders regarding violation procedures. This week, violation went out like normal, and we are looking like the bad guys. We have cut down what we are violating (mostly quick fix violations, parking, trashcans, landscape and powerwashing) and we are also trying to help people out with said issues. We have suspended finning for the time being as we cannot have the required meeting to do so.

Should we stop violations for the time being, or continue on? We violate bi-weekly. Thanks in advance for the answers.
MarkW18
Posts: 1,290
Posted:
You violate bi-weekly. I would wait until George shows up. He'll tell you that the world could be coming to an end, but you must follow the rules and violate as such.

My thought, line them up and execute them.

JK, I think.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Simon,

We continue per our usual processes, but given the C19 situation the Board meetings have been truncated and are audio only. Accordingly, we have delayed the fining process - too hard without being able to discuss face to face.

Mark must be drinking online, again, or he would not jump so childishly.
SimonD (Florida)
Posts: 6
Posted:
That's what I get for asking on a Saturday (?) Night. We're a totally new board who inherited a bad situation. We were sued because of the old board and creative accounting, so we're trying to restore trust in the association. We're also a violation and entertainment association only. We open no property as that is all handled through our CDD.

I appreciate the input. Our management company is not much help either. But we'll save that for another day.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Simon,

If you would like additional comments, please provide mind information about your community ...
GenoS (Florida)
Posts: 4,276
Posted:
"Violation and entertainment" association?
LetA (Nevada)
Posts: 2,679
Posted:
If you're enforcing covenants during these critical times, you are just BEGGING for a lawsuit from a homeowner.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By LetA on 04/04/2020 10:05 PM
If you're enforcing covenants during these critical times, you are just BEGGING for a lawsuit from a homeowner.

Don't you think that might depend on what the warning/fine is for and what action is required of the homeowner?
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By SimonD on 04/04/2020 6:07 PM
Hi All,

Two questions:
1) Is there a search feature on this forum? I haven't found one, and wasn't sure if it was hiding.

Yes.

Click on the icon that looks like a magnifying glass with the word "Search" on it.
It's located directly below the yellow banner that says Welcome to HOATalk.com

Quote:
Posted By SimonD on 04/04/2020 6:07 PM

2) How are you handling violation procedures during the SAH orders? Florida is in SAH but there has been no definitive orders regarding violation procedures. This week, violation went out like normal, and we are looking like the bad guys. We have cut down what we are violating (mostly quick fix violations, parking, trashcans, landscape and powerwashing) and we are also trying to help people out with said issues. We have suspended finning for the time being as we cannot have the required meeting to do so.

Should we stop violations for the time being, or continue on? We violate bi-weekly. Thanks in advance for the answers.

I think sending out violations every two weeks is a overkill regardless of what is going on.
However, I don't live in your HOA and there may be so many violations you need to do that.
When our Association hired someone to identify the violations, they went every week and the membership was ticked. It was as if the individual had to justify their job and identified violations that were questionable and some that weren't even actual violations.

That said, yes you should continue to identify violations and send notices.
However, you may want to be realistic in your expectations and provide appropriate time to correct the violation.

Example: Not everyone owns a pressure washer and pressure washing by a company costs money. Therefore, identify the issue and specify that the issue needs to be corrected within x days (I'd say 30) after the stay at home order is lifted by the Governor. Same with painting, etc.

Other items, like cutting the grass or personal property left out when not in use should be handled as normal.

Hope this helps.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By SimonD on 04/04/2020 7:55 PM

We're a totally new board who inherited a bad situation. . . . so we're trying to restore trust in the association. We're also a violation and entertainment association only.

You might consider what we do.

We have an annual inspection.
This date is published well in advance with reminders in our newsletter.
On the inspection, we are mindful of costs and use three categories.

1) Violation - must be corrected within 30 days. (things like landscaping issues, railings that need painted, personal property, etc.).

2) Maintenance Required - must be corrected by next inspection date or it's considered a violation and then must be corrected within 30 days (things like painting, fence replacement, large expensive items).

3) Concerns - something the inspector noticed that they thought the owner should be aware of. May or may not become a violation/maintenance required in the future. When I did this I used this category for paint that might be near the maintenance required section, trees that may need pruning the following year, etc.

Other then that one inspection, we don't look for violations but will respond to complaints from members about potential violations and take appropriate action.

This seems to work for us.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
LetA.

Sorry, but your statement is pretty silly.

The world continues to turn ... it does, as noted, depend on what kind of violation.
SimonD (Florida)
Posts: 6
Posted:
Quote:
Posted By GenoS on 04/04/2020 8:47 PM
"Violation and entertainment" association?

We own no real property, and are not responsible for any maintenance. That is all handled by special tax district or CDD. Our purpose is to enforce the CCRs and put on events like an Easter egg hunt or back to school splash. That's what I meant by that.
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By SimonD on 04/05/2020 8:08 AM
Posted By GenoS on 04/04/2020 8:47 PM
"Violation and entertainment" association?


We own no real property, and are not responsible for any maintenance. That is all handled by special tax district or CDD. Our purpose is to enforce the CCRs and put on events like an Easter egg hunt or back to school splash. That's what I meant by that.

In that case, you should suspend all association sponsored activities. For the people who are having large groups of people in their home, there probably isn't much you can do about that - parking violations can be addressed, but if these folks want to play Russian roulette with their health by ignoring the social distancing....sometimes you can't fix stupid.

As far as the CCR violations go, I concur with Tim. You might also consider that correcting some violations may require money people don't have - the last stat I saw on unemployment said 10 million nationwide have filed for benefits. When you have to choose between buying groceries and paying for pains so you can paint your house an "approved" color, it should be clear to you and everyone else which one should win out.

For now, concentrate on violations that are easily fixed, such as not putting out your trash before the appointed time. Once the stay at home orders are lifted, give everyone time to clean up the bigger violations, say 3-6 months (those who were unemployed and had to close their businesses will need some time to get back on their feet). After that, you can start with the fines. The only exception I'd make are violations that can create health and safety issue, such as an abundance of junk cars that can become habitats for rats and other vermin.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MarkW18
Posts: 1,290
Posted:
the last stat I saw on unemployment said 10 million nationwide have filed for benefits.

Actually, that is the number that are trying to file for unemployment, but the system is broken. While the country is at the beginning stages of financial collapse, sending out potentially petty violations will start to instill trust and confidence in any new board right away.

Go for it.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By SheliaH on 04/05/2020 9:06 AM
In that case, you should suspend all association sponsored activities. For the people who are having large groups of people in their home, there probably isn't much you can do about that - parking violations can be addressed, but if these folks want to play Russian roulette with their health by ignoring the social distancing....sometimes you can't fix stupid.
As the National Guard is deployed in certain areas (or possibly in every state), I think there will be a lot more 'fixing of stupid.'
SimonD (Florida)
Posts: 6
Posted:
Quote:
Posted By TimB4 on 04/05/2020 4:54 AM


Yes.

Click on the icon that looks like a magnifying glass with the word "Search" on it.
It's located directly below the yellow banner that says Welcome to HOATalk.com


I searched for that for ever, and it was right before my eyes. D'oh. Thanks.

Quote:
Posted By TimB4 on 04/05/2020 4:54 AM


I think sending out violations every two weeks is a overkill regardless of what is going on.
However, I don't live in your HOA and there may be so many violations you need to do that.
When our Association hired someone to identify the violations, they went every week and the membership was ticked. It was as if the individual had to justify their job and identified violations that were questionable and some that weren't even actual violations.

That said, yes you should continue to identify violations and send notices.
However, you may want to be realistic in your expectations and provide appropriate time to correct the violation.

Example: Not everyone owns a pressure washer and pressure washing by a company costs money. Therefore, identify the issue and specify that the issue needs to be corrected within x days (I'd say 30) after the stay at home order is lifted by the Governor. Same with painting, etc.

Other items, like cutting the grass or personal property left out when not in use should be handled as normal.

Hope this helps.


We don't violate each person every 2 weeks, and our community administrator tries to give people breaks. A few years ago, they did violate everyone every week, and it made a lot of people mad. A new community admin came on board and said she would be more fair, and the board asked why we weren't violating and fining more. We as a board believe there is a balance, and we have tried to find that.

I just met with the president and we are looking into options, and probably will suspend most violations, which will tick of the people who want more violations handed out. Damned if we do, damned if we don't. I wasn't expecting it to be a particularly easy job, but I wasn't expecting a pandemic either.
SimonD (Florida)
Posts: 6
Posted:
Quote:
Posted By SheliaH on 04/05/2020 9:06 AM


In that case, you should suspend all association sponsored activities. For the people who are having large groups of people in their home, there probably isn't much you can do about that - parking violations can be addressed, but if these folks want to play Russian roulette with their health by ignoring the social distancing....sometimes you can't fix stupid.
/div>

We throw a massive easter egg hunt annually, and had grand plans for this year. However, we cancelled that before the SAH orders came out because we saw the writing on the wall. Since we are a housing community, and not a condo association, we have little control on what happens inside the homes.

GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By SimonD on 04/05/2020 8:08 AM
We own no real property, and are not responsible for any maintenance. That is all handled by special tax district or CDD. Our purpose is to enforce the CCRs and put on events like an Easter egg hunt or back to school splash. That's what I meant by that.

I'm unfamiliar with CDDs. I know enough to know that they don't always consist of proper Homeowners Associations. Are you governed by Chapter 720 of the Florida Statutes? Or is it more like a mobile home community. Or possibly The Villages?

"Real" HOAs in Florida, under FS 720, rarely have social events and entertainment as their primary concern.
SimonD (Florida)
Posts: 6
Posted:
Quote:
Posted By GenoS on 04/05/2020 11:39 AM
Posted By SimonD on 04/05/2020 8:08 AM
We own no real property, and are not responsible for any maintenance. That is all handled by special tax district or CDD. Our purpose is to enforce the CCRs and put on events like an Easter egg hunt or back to school splash. That's what I meant by that.

I'm unfamiliar with CDDs. I know enough to know that they don't always consist of proper Homeowners Associations. Are you governed by Chapter 720 of the Florida Statutes? Or is it more like a mobile home community. Or possibly The Villages?

"Real" HOAs in Florida, under FS 720, rarely have social events and entertainment as their primary concern.

We are a real HOA and are governed by 720. We have a community of 1200, mostly single family homes and with a few duplexes. Our primary concern is enforcement of CCRs. I think the events were added a long time ago to justify the existence of the HOA and have become a tradition and focus that our homeowners expect.

They call CDDs a "Florida Scam." When a community is built, instead of adding infrastructure costs into home prices, they sell bonds and tax residents for the length of the bond. There is a board of elected officials who manage the property and set assessments that are paid through the county taxing authority. They are governed by 190, and are deemed to be a special taxing authority, much like a utility district.

GenoS (Florida)
Posts: 4,276
Posted:
Thanks for clarifying, Simon. As to your question about enforcing violations, I don't know what to tell you. How was your violation policy and procedure set up? If it's the result of Rules & Regulations enacted by the board over the years then I think temporary changes to those would be an option. If the bi-monthly violation notices are carved in stone (in the CCRs or the Bylaws) then it might not be so simple to suspend enforcement.

Another option is to suspend enforcement entirely until the Safer at Home order is lifted with clear notice that once the order is lifted everyone will have only 14 days (or pick a different number) to correct their violations and bring everything back into compliance.
LetA (Nevada)
Posts: 2,679
Posted:
Quote:
Posted By GeorgeS21 on 04/05/2020 6:01 AM
LetA.

Sorry, but your statement is pretty silly.

The world continues to turn ... it does, as noted, depend on what kind of violation.

Good Luck explaining your actions to the ombudsman.. We could not even get a illegally parked car towed with expired tags. The tags expired two days before the DMV issued a temporary grace period for expired tags. Our PM warned us we could face a lawsuit if we towed the car even though it was two days before the grace period began.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Let,

That is a specific case, with specific local jurisdictional restraints - and, not relevant to more normal sorts of HOA/POA/COA violations.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By GeorgeS21 on 04/05/2020 2:41 PM
Let,

That is a specific case, with specific local jurisdictional restraints - and, not relevant to more normal sorts of HOA/POA/COA violations.

You are absolutely right. Common sense applies here.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
I say violations are violations and should be enforced. That said, let us not be Draconian in this extraordinary time. I say send the violation letters but forget fining unless it was an ongoing issue before the virus hit. Draw a line in the sand say March 15. Ongoing violations and fining prior to 03/15, contine fining (as we are). Violations since then , ask that the violation be corrected and threaten fining but hold off on actual fines.
JohnT38 (South Carolina)
Posts: 1,631
Posted:
Quote:
Posted By JohnC46 on 04/05/2020 3:27 PM
I say violations are violations and should be enforced. That said, let us not be Draconian in this extraordinary time. I say send the violation letters but forget fining unless it was an ongoing issue before the virus hit. Draw a line in the sand say March 15. Ongoing violations and fining prior to 03/15, contine fining (as we are). Violations since then , ask that the violation be corrected and threaten fining but hold off on actual fines.

I agree with you. Be reasonable and use common sense. Two weeks ago we had a resident build a large wooden frame that holds two antique doors. It's right in the middle of the yard in front of her condo which is clearly in violation of the rules. This person managed to erect her shabby sheik creation during the quarantine and she can therefore take it back down. So far she hasn't and will be fined shortly. There are all kinds of examples where violations can still be rectified despite the current virus situation.
LetA (Nevada)
Posts: 2,679
Posted:
I do have to say during these times there should be no reason why someone should get a violation letter for weeds in their front yard.. As far as other maintenance issues like shutters needing paint, y'all's need to let those things go for now.. Many business that are not "essential" are shut down and people can't get supplies to make necessary repairs.
MarshallT (New York)
Posts: 414
Posted:
Unless one of your residents has done something significant, I would hold off on distributing violations.

If the board still needs to meet, you could also try holding a virtual meeting using Zoom or Skype.
LanceG1 (Georgia)
Posts: 97
Posted:
Relaxed stance on violations. Use consistent, but good judgement. IE: someone decides to erect something during quarantine that is against the ACC. That is an issue. Someone is late on mowing their lawn because of financial issues, work with them for a solution. Major repairs will need to be given more time as well. Our board is prepared for a repeat of 2008/2009.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Let,

I'm not sure I follow the logic of social distancing, and pulling weeds in one's yard.

Are the yards so close together this would endanger someone?

Again, common sense is a must. Frankly, I would expect most lawn care to continue ... whether by owners themselves or hired help.

If you are trying to connect being out of work and having weeds, then if would seem, again, the owners could pull their own weeds - since they have lots of time available?
LanceG1 (Georgia)
Posts: 97
Posted:
Quote:
Posted By GeorgeS21 on 04/06/2020 9:01 AM
Let,

I'm not sure I follow the logic of social distancing, and pulling weeds in one's yard.

Are the yards so close together this would endanger someone?

Again, common sense is a must. Frankly, I would expect most lawn care to continue ... whether by owners themselves or hired help.

If you are trying to connect being out of work and having weeds, then if would seem, again, the owners could pull their own weeds - since they have lots of time available?

Let me give you an example. Someone does not have a lawn mower and with the crisis can't afford to pay someone to mow their yard.
ND (PA)
Posts: 792
Posted:
Quote:
Posted By GeorgeS21 on 04/06/2020 9:01 AM
Let,

I'm not sure I follow the logic of social distancing, and pulling weeds in one's yard.

Are the yards so close together this would endanger someone?

Again, common sense is a must. Frankly, I would expect most lawn care to continue ... whether by owners themselves or hired help.

If you are trying to connect being out of work and having weeds, then if would seem, again, the owners could pull their own weeds - since they have lots of time available?

I think it's more a matter of everyone needing to realize that at present time, priorities have been significantly impacted/shifted, and what was once "normal", known, and understood may no longer be the case for many people.

There needs to be flexibility, compassion, empathy, and understanding on all sides. I suggest thinking through one's approach to rule enforcement during these times in light or all possible situations being faced by homeowners.

The example just give of someone losing their job and now having abundant free time to pull weeds is ignorant . . .

Someone no longer being employed might instead be focusing on trying to find a source of income to support their family and keep their home instead of using their newfound "free-time" to pick weeds. They may be so overcome with mental anguish, unable to do anything at all, that a ridiculously untimely letter from the HOA about their weeds would be the straw that broke the camel's back.

Don't assume that you know someone's situation and don't assume that your "reminder" about an unimportant CCR violation (with all things considered at this time) is doing anything necessary or positive.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
OK, then that person, Lance, would need to BORROW a lawn mower from their neighbors that do have lawnmowers - and, then, since they are not a work, they could mow their yards ... right? They have been paying for this service in the past, right? So, they had enough money for lawn service, but all of a sudden they can't figure out how to mow their yard?

Sure, we could continue to parse the broader situation into tiny bits, but the common sense based review of this situation is that many will simply use C19 as an excuse for whatever they "can get away with."
LanceG1 (Georgia)
Posts: 97
Posted:
Quote:
Posted By ND on 04/06/2020 9:17 AM
Posted By GeorgeS21 on 04/06/2020 9:01 AM
Let,

I'm not sure I follow the logic of social distancing, and pulling weeds in one's yard.

Are the yards so close together this would endanger someone?

Again, common sense is a must. Frankly, I would expect most lawn care to continue ... whether by owners themselves or hired help.

If you are trying to connect being out of work and having weeds, then if would seem, again, the owners could pull their own weeds - since they have lots of time available?


I think it's more a matter of everyone needing to realize that at present time, priorities have been significantly impacted/shifted, and what was once "normal", known, and understood may no longer be the case for many people.

There needs to be flexibility, compassion, empathy, and understanding on all sides. I suggest thinking through one's approach to rule enforcement during these times in light or all possible situations being faced by homeowners.

The example just give of someone losing their job and now having abundant free time to pull weeds is ignorant . . .

Someone no longer being employed might instead be focusing on trying to find a source of income to support their family and keep their home instead of using their newfound "free-time" to pick weeds. They may be so overcome with mental anguish, unable to do anything at all, that a ridiculously untimely letter from the HOA about their weeds would be the straw that broke the camel's back.

Don't assume that you know someone's situation and don't assume that your "reminder" about an unimportant CCR violation (with all things considered at this time) is doing anything necessary or positive.

This is my thought as well.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By GeorgeS21 on 04/06/2020 9:18 AM
the common sense based review of this situation is that many will simply use C19 as an excuse for whatever they "can get away with."
I think GeorgeS21 is right. Factor in (hugely) all these folks stuck at home (and often, by government order). They're thinking: What a great time to add that deck I have always wanted! (In 100% violation of the covenants, say.) Hardware stores are essential businesses and are still open. HOA members often abuse situations where they can. After this crisis passes, and without at least some enforcement, things are going to be tough to remediate.
I think some enforcement is an "essential service."
LanceG1 (Georgia)
Posts: 97
Posted:
Quote:
Posted By GeorgeS21 on 04/06/2020 9:18 AM
OK, then that person, Lance, would need to BORROW a lawn mower from their neighbors that do have lawnmowers - and, then, since they are not a work, they could mow their yards ... right? They have been paying for this service in the past, right? So, they had enough money for lawn service, but all of a sudden they can't figure out how to mow their yard?

Sure, we could continue to parse the broader situation into tiny bits, but the common sense based review of this situation is that many will simply use C19 as an excuse for whatever they "can get away with."

I think others have sufficiently called out your approach as over the top. Nothing improves property values like nitpicking HOA's that fine members for the smallest things during a time when most people are not looking at houses. It also does a lot to build community.

I guess our HOA has it all wrong taking a lenient approach and asking homeowners who have a problem keeping things like their lawns up during the crisis to reach out to us for help. Our initiative to help match them up with someone who is less expensive or could possibly loan them something must be very misguided.

Ironically, a lot of the strict communities often have property values that are less than $500,000. Meanwhile I've been to communities with multi-million dollar houses that have yards that, while looking fine, would have been cited my many of the nit-picky HOA's I've seen.
LanceG1 (Georgia)
Posts: 97
Posted:
Quote:
Posted By AugustinD on 04/06/2020 9:27 AM
Posted By GeorgeS21 on 04/06/2020 9:18 AM
the common sense based review of this situation is that many will simply use C19 as an excuse for whatever they "can get away with."
I think GeorgeS21 is right. Factor in (hugely) all these folks stuck at home (and often, by government order). They're thinking: What a great time to add that deck I have always wanted! (In 100% violation of the covenants, say.) Hardware stores are essential businesses and are still open. HOA members often abuse situations where they can. After this crisis passes, and without at least some enforcement, things are going to be tough to remediate.
I think some enforcement is an "essential service."

Most of us are talking about being lenient for situations relating to the current epidemic. IE: RV for quarantine, economic hardship leniency for maintenance etc., not being as nit picky. Someone deciding to do an un-approved permanent addition would generally fall outside of that.
AugustinD
Posts: 5,144
Posted:


Former NYC Chief of Police William Bratton operated in large part on the premise that low-level crime and disorder creates an environment that encourages more serious crimes.

It all depends. I for one am not going to generalize and fault GeorgeS21's HOA for enforcing pretty much all covenants. I think he knows when enforcing a certain covenant risks spread of COVID-19, so lay off it.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By LanceG1 on 04/06/2020 9:33 AM
I think others have sufficiently called out your approach as over the top.
There's nothing like bellowing for the herd to join in a pile-on.
GeorgeS21 (Florida)
Posts: 3,808
Posted:
Lance,

My approach - or, more correctly, my Board's approach is certainly not over the top.

We do have standards, though - and, are so waaaay not ignorant - but, we will follow our CCRs, Bylaws and Rules and Regs ... while using common sense during this stressful time.

This does NOT mean an owner who decides to not weed, not mow, not care for their property, will be ignored - we will go thoughtfully - but, not "loosely" or "leniently."

I can't judge mental anguish factors - even when things are "normal" ... not sure that works well as a criteria for not weeding one's yard, or planting beds ... common sense, applies, again. But, not starting from the place you are starting.

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