Quote:
Posted By SheliaH on 10/01/2019 12:31 PM
...you and the board need to think about what you want the property manager to do...
I think this is the most common sense advice and also the most commonly-ignored advice.
We hired a PM at the start of the year based on a couple of interviews last November where no one bothered to ask any real questions. We ended up with a PM that was a poor fit mainly because everyone had differing expectations of how the relationship was supposed to work. We fired them after 6 months. The PM was bad, no doubt, but I strongly feel the HOA was guilty of not doing its due diligence before hiring them. Not too many people around here agree with me on the last point, but I'm pretty sure we bear a large part of the blame for the relationship not working out.
If I had to pick one thing to do, one question to ask, I'd say it's this: Can you provide us with a list of every additional expense above and beyond the contract numbers that you might conceivably charge us for?
And get an answer even if it's a document that's 10 or 20 pages long. If they won't provide you with such a list, move on.