Condo Fire - board role in next steps

We had a pretty significant fire at our association today. First and most importantly everyone is safe..

We have a professional property manager who is already dealing with it and the insurance process is already started. I know they will handle all of the details of the recovery and rebuilding.

That said I feel lost right now. As president I already sent out and update to the association that was very factually based so at least everyone has some base knowledge of what happened. For those that have dealt with some type of disaster what should we be doing as a board right now? I feel like there is something I’m missing.

Insurance coverage can be confusing.

It would probably be helpful if your Insurance Agency prepares a document explaining how the HOA's policy and the individual owner's or tenant's policies mesh together. Also provide contact information for questions.

Too bad about the fire.

Sit down with your insurance agent and get a detailed outline, procedure, timeline, etc. so all are on the same page as to what and when things should happen.