Quote:
Posted By SheliaH on 05/27/2019 1:34 PM
Read your documents first - they should state what owners are entitled to and you need to become very familiar with them if you want to serve on the board. You are a homeowner so you should be reading them anyway to know what your rights and responsibilities are.
Send a letter to the property manager with a copy to the board and gone them a reasonable amount of time to respond. 10 - 15 days is plenty. Call or email the manager 3 -4 days later to ensure it was received and go from there. If there's no response, notify the board.
Hopefully that's all it takes, but it not, go to the next meeting and ask for a response face to face. Don't get indignant (yet) - sometimes things do get lost. If there's still no response, check if your state has a consumer protection department and file a complaint. Good luck!
I read through our covenant document before I bought this house, but that was several years ago, so studying it through again is on my reading list. Past requests for documents from this HOA management company have met with stalling tactics, reluctance, etc. Eventually, they came across, but their reluctance has always concerned me.