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LisaS11 (California)
Posts: 38
Posted:
I just looked over the health insurance plan the management wants the board to sign off on. They want us to pay for FULL health, dental and vision for ALL employees AND ALL of their dependents. Some of the "gardeners" have several dependents, and their total cost for insurance totals close to $1,700 a month. Considering I live in South Orange County and we are prone to hiring illegal aliens, am I out of line to say I refuse to vote to approve this year's health plan for the employees unless the management runs a social security number check for all employees? I can't remember the last time my husband's company paid for coverage for myself and the kids, let alone vision! Why are the 40+ staff members of my HOA getting these cushy benefits? Oh- did I mention their co-pay for a doctor visit is 10 bucks and ER is $0?
BradP (Kansas)
Posts: 2,640
Posted:
Lisa:

Where can I get a job application! Seriously, with benefits like that sign me up. Your board needs to veto that. The jobs that I have been involved in routinely pay for insurance for a single person, but only a portion of the family coverage.

If your HOA is going to pay for all the health insurance then the listed benefits need to be lower like a $25 co-pay, decent dedectible, etc. I think you should have the board lay out their health plans for their individuals jobs and look at something along those lines.
PatrickH (California)
Posts: 204
Posted:
Hi Lisa,

Why in the world does your HOA have 40+ staff members? Something doesn't sound right there.

My HOA is in south Orange County CA and we don't have any employees that we have to pay health insurance for. Every company that works for us is a contractor, from our management company to our landscaper, and they are responsible for paying for their own employees health insurance.

Of course, the costs of their health insurance is factored into their bids and our contracts, but if the management company or the landscape company have 40-50 HOAs that they work for, then we're only paying a small percent of their overall health insurance costs.
KathyS (California)
Posts: 145
Posted:
If you are prone to hiring illegal aliens, I suggest you stop. The Federal government may be coming down hard on you soon. The management company should NOT be party to hiring ANY illegal and should check the SS # on all of them if they are hired directly by you.

I agree with Patrick. Why aren't you using contractors? Our entire association of 231 homes only has 3 contractors (not including the management company) with a total of seven employees. Our homeowners would be up in arms if we were putting out close to $15,000 a month to give them insurance with full benefits. Heck! Most of the homeowners don't have that type of insurance.

Maybe it's something that should be put in front of the homeowners?
HaroldS1 (Arizona)
Posts: 314
Posted:
You definitely need a new management company. Harold
PaulM (Pennsylvania)
Posts: 1,347
Posted:
LisaS11:
I suggest you immediately investigate management companies who will provide your community's needs who do NOT require payment of "their employees" medical plans. The management company (and workers they use) is NOT your employee, but your agent, and as such, the mgmt. company needs to responsibly, and legally, fund their own employees' wages and plans.

I wonder if your mgmt. company lists these same workers as employees when filing their tax forms each year, and thus would have to contribute to the gvt. funds established. Think about what they are telling you--that your community is their employer....???

IMO, I would steer clear of a management company who is an 'umbrella' for other companies of which communities require services--landscaping, snow removal, etc. There is a definite conflict of interest here and the mgmt. company is ensuring all their 'bases' are covered, at your community's expense.

I would do my own networking of landscapers and contract with one who responsibly has employees working for them to complete work for their 'accounts'---Community Associations.

NancyD1 (Florida)
Posts: 447
Posted:
40+ employees is to many for a HOA to employ. These workers should be sub-contracted to the HOA by other companys. Your insurance liability, workman's comp, payroll and payroll taxes must take an inordinate amount of time to calculate. I have 37 employees and it takes one office person 20-30 hours a week, even with computers calculating most of it. I do pay 1/4 partial on Management's medical benefits (HMO), but they pay the balance. If they have a family plan, I still pay 1/4, but what I pay for a single.

You are not out of line asking for SS# for anyone who works for you. This is a prerequisite for state, local and federal taxes. A copy should also be in the employees file.

For the HOA to pay $40,000-60,000 per month for benefits will cause an increase in your maintenance dues. Or possibly a special assessment and I cannot see any homeowner approval on this.
LisaS11 (California)
Posts: 38
Posted:
Keep your advice coming! I need ammo for my executive session! I have brought up illegal immigration before and have been accused of racism. I don't think I'm being a racist just for asking if all the SS#s add up before I vote to give ANY medical benefits out.

Why do we have 40+ employees? Well, we have 3,400+ homes in our Association, but you guys are right- we should be contracting out our landscaping, that makes total sense. I think even then, we still have too many employees because usually when I walk in the front door, there are 3 or 4 employees loitering at the front desk- too much free time, I suppose!

Our manager is employed by us, not contracted. The manager has the say in who is hired and fired and also has a pool of money to give out as raises or bonuses in any proportion at his/her discretion and without approval of the directors.

There's quite a bit of stuff I'm discovering that just doesn't seem logical or cost effective. This HOA has existed for 35 years, there's so much baggage and history and politics, and I am trying my best to wade through the muck. It's more red tape and flaming hoops to jump through than Capitol Hill!
NancyD1 (Florida)
Posts: 447
Posted:
Lisa, does your BOD realize that there is not a medical association in this country that will insure someone without a SS#.
LisaS11 (California)
Posts: 38
Posted:
Oh, they've provided SS#s...my question is can we demand that Management makes sure they are VALID SS#s? There are companies out here in California who prefer to bury their heads in the sand and pretend that their employees are actually US citizens or Documented Aliens with valid green cards, yet they refuse to run the proper back ground checks to be sure. I'm not saying my HOA does that, it's just in the past, I have worked with people who have point blank told me they were in the country illegally. How would they have a valid SS# to work then?
JohnC10 (Arizona)
Posts: 106
Posted:
If you haven't received a No match letter you shouldn't waste your time.
RogerB (Colorado)
Posts: 5,067
Posted:
Lisa, I don't believe in hiring employees for an HOA. I recommend your HOA consider changing to hiring only independent contractors. This would absolve your HOA from the liability of employing illegal aliens.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
LisaS11:
Your community's problem (your problem too) is NOT whether legal or illegal aliens (40 employees???) without SS#s are providing services to your community BUT WHETHER you want to continue to be further immersed in the 'stinky situation' your management company is asking you to be part of.

If you think about it, your management company has declared YOU, the XYZ Community THEIR WORKERS' EMPLOYER, instead of themselves. There are many responsibilities and tax implications for an employer to assume, but it would seem this company is wiggling out of it, by using you.

I would ask the mgmt. company for the SS's of these workers, since YOU WOULD BE THE EMPLOYER. I would ask the management company to provide references from other Communities who have agreed to this "benefit package" they are requesting you to sign. Most importantly, I would speak to an attorney on this entire situation and advise the mgmt. company that you want to delay signing until you receive your attorney's counsel on behalf of all community residents.
LisaS11 (California)
Posts: 38
Posted:
We don't have a Management company. We employ our Manager. Is this unusual? I know many HOAs that don't have common use facilities hire a Management company to handle the enforcemnt, etc., but we have a lake, 3 pools, an adult lounge, a day care facility, yoga classes, yada yada.
JohnC10 (Arizona)
Posts: 106
Posted:
Having an employee based company can be very advantageous. You have much more control over what gets done, how, when and who's on staff. The big thing is you are not supplying the PROFIT for a number of different contractors.

Instead you are saving the profit and sharing it with your employees in the form of quality UNION type benefits. In this day and age of cheapskate employers your HOA should be proud to stand head and shoulders over the rest. That's how you get and keep good people.

I'm sure your HOA has made a large investment over the years in equipment, supplies and human resources (people/jobs). Don't be so pretentious to think you know what 35 years of experience has taught this HOA. Tweaking something is fine but turning everything upside down because you and some anonymous bulletin board posters who know nothing about your HOA is an utterly ridiculous thought.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Watch the attitude John. Everyone here who posts and reads these posts KNOW that it's all just "Opinions". You can take it or leave it. No one here pretends to know what is right for each person or each situation. We just advise by our own experiences and knowledge. No one here is trying to change anyone's world, just make it better for them to live in by empowering them with knowledge!

I do find it unusual for a HOA to have so many employees. However, it's based on the fact that MOST HOA's I know don't employee anyone except sub-contractors. Sub-contractors are Management companies, landscapers, or other amenity caretakers. It is a bit out of the "norm" of what the posters here deal with. It doesn't mean it's wrong, just not familiar with that setup as much.

The HOA is a corporation and the homeowner's are the stockholders in that corporation. If you were working for that corporation, would you not want health insurance benefits provided to you? Knowing it will cost you all money to support but is it not the right thing to do? I think if you provide employment you must also provide the benefits that go along with that.

As far as making sure none of them are "illegals", the group that is submitting the information should be doing that. I highly doubt they are going to provide that personal information openly amongst everyone. That's part of the "personnel files". You can't judge if they find the person illegal or not from the surface. Eventually, the federal laws will be in place to make sure these checks you request are done. Until then, you will have to accept there could be flaws in the system.

I will tell you that not all foreign workers are "illegal", they could be "migrant" workers. That means they come here to the U.S. for a few months and have to return back to their home countries. Migrant workers may be eligilble for some benefits. It may depend on the laws of your state or city.

Former HOA President
KathyS (California)
Posts: 145
Posted:
I did some reading on this. It is mandatory in California for any business with twenty or more employees to provide health insurance. I couldn't find anything that said you have to provide 100% coverage.

Whomever said the insurance company would require the social security number of the recipient is correct.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
LisaS11: Your situation is certainly unique to have 3500 units in your community. Totalling all residents in your community just might amount to what constitutes some small towns across the USA.

I would be interested in what your official documents state regarding the government and management of your 3500 units. You have not stated your documents at all.
- Have your documents ever been amended?
- Did your community always exist as one community or have there ever been sub-divisions?
- Do you have an attorney who counsels in association issues?

But, to answer your question--is it unusual for a community to employ a manager? It is common for associations to have a management company under contract as their agent, and as advisor to the Board, but not as the association's employee.

BradP (Kansas)
Posts: 2,640
Posted:
John:

Lisa's HOA is going to have to decide what is more advantageous, hiring independent contractors or hiring employees. Each has benefits and drawbacks and to me a simple cost analysis can tell you which one is better. As you pointed out with contractors you are paying them profit and don't have the oversight over individual employees.

However, with employees you have that oversight but also have to worry about things such as insurance, workers comp, disability, vacation, sick time, sexual harassment issues, grievances, cost of hiring, unemployment comp, etc. I would be surprised if it was cheaper to hire the employee as opposed to contract it out, but that is something Lisa's HOA will have to look at.
JohnC10 (Arizona)
Posts: 106
Posted:
Quote:
Posted By BradP on 09/05/2007 7:17 AM
... but that is something Lisa's HOA will have to look at.

Obviously they don't "have to" and I wouldn't assume they have no experience with the issue or the occasional resident that suddenly gets a wild hair.

RobertR1 (South Carolina)
Posts: 5,164
Posted:
To all:
From reading all these different posts, I wonder if it would be wise to encourage and if necessary, demand that the board hire an outside independent firm to do a business analysis of the Associations method of managing. This could be covered by a reserve study if an independent source had control over the people doing the reserve study. Since real property concerns would be minimal the study could be targeted towards "good Management practices."
Frankly, if any company and especially associations that have existed for 35 years without Homeowner scrutiny and refuses to open their management practices and books to professional evaluation, they are not a very good management team. In fact, associations management should be open and have strong envolvement of members. If you don't have this factor, the operation bears some of the blame and are responsible to foster mutual respect, and confidence. Does this association have the confidence of the members? If the answer is "no", you have a whole array of problems.
DaneC (California)
Posts: 210
Posted:
Lisa, it is not unusual for communities of your size here in CA, to run its affairs inhouse, with a hired manager, accounting department, landscape crew, etc., with the relative department heads reporting directly to the board.
LisaS11 (California)
Posts: 38
Posted:
To John:
It is not my intent to be pretentious and assume all the "old ways" are wrong and that a new Director such as myself should attempt to change everything on a whim or as you say, "wild hare". Change doesn't come overnight, and it doesn't get done smoothly with creating tension, anger and resentment with those who have been volunteering as directors or committee members, or by threatening or intimidating staff. Be assured- I am willing and eager to work with everyone and with diplomacy.

To Robert and others:

Robert, hiring an outside firm to review our operations is EXACTLY what I aim to do. After 35 years, ANY business could benefit from a fresh pair of eyes and maybe some new ideas. I question the Health Insurance benefits because I want to know why my Association Employees pay $5 for their benefits and a nominal amount for dependents- I just found out yesterday evening that the employees do have a small premium and when I say small, I'm telling you, it's really small. Now, does this mean I should go in there and demand it change? Not necessarily. I'm going to find out if their wages are lower than other HOAs employees, and we compensate them with lower insurance premiums. I WILL, however make a statement for the record that all employees should have valid SS#s, because I don't want to be part of the problem our state is facing right now. I'm also going to ask if the staff and former board has investigated whether contracting out certain jobs would be more cost-effective. I agree that having great benefits and treating people right will attract and keep good employees, but on the other hand, if all the benefits mean that an entry level gardening or janitorial position brings their total compensation up to $20 an hour, I just don't see how I can be a responsible Director and sign off on this.

If I DON'T ask these questions, then how can I be confident that my HOA isn't just another cumbersome, money sucking, red-tape tangled mess (kind of like our Federal Government)? I didn't buy my house in an HOA so I can just write checks every month for the next 30 years and trust that every penny of my dues are being spent wisely when I SEE that there is waste and inefficiency and resistance to fixing it. I'm already paying just under $8,000 a year in property taxes, and too much in Fed and State taxes, and I'm sure they're out there spending it like drunken sailors.

OK, that was a long response, but it had to be said. As far as my by-laws and all that, where do I start and how do I start? The pages are copies of copies of old mimiographed (sp?) pages and I can hardly read some of it! What is canceled out by the Davis -Sterling Act? Which CC&Rs can be enforced over the Uniform Housing Code? I am still trying to find where to begin.

Somebody also asked about legal counsel- yes we do have legal counsel, and they have been on retainer for a loooooooong time. Probably a little over 15 years. In my opinion they aren't as assertive as they could or should be. I'd like to see a separate litigation counsel.
RogerB (Colorado)
Posts: 5,067
Posted:
Lisa, with the size of your association I am amazed you do not have a website with all the controlling documents on it. Any member can then print out readable material. In todays world I find your statement "pages are copies of copies of old mimiographed (sp?) pages" humerous.
LisaS11 (California)
Posts: 38
Posted:
Quote:
Posted By RogerB on 09/05/2007 1:22 PM
Lisa, with the size of your association I am amazed you do not have a website with all the controlling documents on it. Any member can then print out readable material. In todays world I find your statement "pages are copies of copies of old mimiographed (sp?) pages" humerous.

Believe it or not, when we went into escrow on our home, we were given close to a ream of paper of mostly illegible documents. We just got our website updated last month and they are finally putting all the documents up in digital format, something the homeowners had been asking for for years.

So...now where do I begin? Roger, your answers and questions for me have been solid and thought-provoking. I want to learn how to become an effective Director. I know there are things that are wrong, things that should change, and things that should remain the same. So far I have hit some walls- tight-lipped staff that makes it hard to get answers, an attorney who cannot be reached except through Management, opportunities for Management to influence Board decisions by "polling" them separately via telephone, the aging "regulars" that hang out at the club house and make a huge fuss any time there is a small change. The Board majority happens to also be part of the aging "regulars" clique, and they spend their Friday nights at the Adult Lounge (bar) at our club house. Many of our staff are also residents, and they also hang out at the bar. Any "outsiders" such as myself are considered a threat to what they see as a system that serves them well. Considering that less than 10% of the homeowners use the club house regularly, and that most homeowners care more about consistent and quality CC&R enforcement instead of spending millions on facility upgrades, I see an opportunity and feel obligated to represent a large group of homeowners who feel their HOA has lost sight of what really matters- property values first, amenities second.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Lisa,
I hope I have made clear that your position (a single member) is probably not going to have enough power to make changes, unless you have a desire to be victimized for the next ten year. The rulers that are there are the result of a process and it is ingrained, inflexible, resentful and on top of that they beelieve they are the guys in the Whitehats and NOBODY can do the job, except the way they are doing it. You must, I try not to say "must",( but it is called for here) have a soliod group of folks behind you and along side you. You will need several willing to carry the ball independently, willing to stand up at a public forum and voice there concerns. You need to establish communication with your support group and insure no one is out there on some personal agenda. You will need more minds than just yours, and right now are in danger of being cut out of the loop by the rest of the board, so I really believe the change you want will come in the form of outside preesure on the board. And as the process goes forth you will be more and more isolated. It's tough, and difficult but, the power is still with the people.

I also doubt if the Board will allow for an outside independent firm to come in and scrutinize them, but the people can force them to. Actively recruit interest in forming your group, get a select number to hold a meeting and draft a mission statement and have that group handle correspondence with the board. When you are strong enough, hold a town hall meeting and present your mission to all the people you can drag to the meeting. If it works and you are married have your husband lead the group, he can tell the board to kiss off and keep you out of it on paper.
It matters not that the Board can see thru this scam, but there is nothing they can do about it. When you get their attention, at a Board meeting make a motion that an independent company come in and sort out the Business, and include a motion that a copy of the report be either published or given to your(husbands) group.
LisaS11 (California)
Posts: 38
Posted:
OK- that works for me! I agree that it is not good to be the "lone ranger", although last night, I DID ask the questions, like "how many bids did you get?" Turns out they got 3 quotes from the same broker, "Who is so nice and has been our broker for 10 years." That's a big red flag to me. They should be getting bids from 3 separate brokers each year- it's not the broker's job to be nice- it's their job to show our staff what is available and at what cost, it's business, not a friendship. They claim they checked everyone's SS#s last year and they were in compliance with all the laws- good- glad they're on top of that.

I just still cannot get over their dismay when I asked them these kinds of questions. They complained that they've had to reduce their benefits throughout the years...I responded in a courteous tone and in so many words that I completely understand that good and affordable health care is hard to find these days and that EVERYONE is feeling the squeeze, and being an HOA employee does not guarantee insulation and immunity from the price hikes and service cuts the rest of the country is experiencing. I told them I don't want to see them on Kaiser, I want them to have great benefits that are comparable to other HOAs, but they need to understand that raising our HOA dues to keep their health care deductions the same as it has always been is wrong when homeowners are taking home less of their paychecks to cover their portions of health insurance premiums.

I have requested copies of their health insurance plans and bids for the past five years along with how much the employee picks up on the insurance. I want to see if it all jives with salary increases and what the rest of us are experiencing out in the civilian world.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Remember that Insurance premiums are PRE-taxed. You don't pay taxes on your Health insurance premiums in your paycheck. That may be a factor you may have overlooked.

By the way, are you sure your in a HOA? Just curious if this isn't a managed property. I am not familiar with having HOA employees but it is distinctly possible. Thanks!

Former HOA President

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