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StanH7 (Colorado)
Posts: 8
Posted:
In support of postings concerning the income enhancement scheme by property management companies better known as the HOA Home Sale Transfer Fee. The issue is simply this: if a service is provided and paid for in the contract between the property management company (PMC) and the HOA and thus paid for with home owner dues, the home seller should not again be charged for the same services already paid for. Also, padding a bill to an HOA home seller for services not asked for or required to be completed by the PMC must end. Furthermore, the term Status Letter must end, it is simply the final billing to the home seller and is covered via HOA dues, period, and if the contention by the PMC is that they must verify it and certify it then what type of inaccurate work is the PMC doing during the year. This final bill is produced in 1 minute with a push of the button. Also, charging the Title Company for the same services paid for with HOA dues, then again in home seller paid transfer fee is triplicate billing and must end. Then there is the issue of providing the payee/home seller with a detailed list of what was completed, when, and line item cost which almost all PMCs refuse to do: wonder why, it would show duplicate billing. Note, some PMCs don't charge a transfer fee and are successful. An administrative charge of no more than $50 for transferring out the home seller would surely compensate the PMC. Read about this fee and don't get too defensive if you are a PMC, charge for services performed, document them, don't duplicate charge, and don't use transfer fees to enhance income.
MarkM19 (Texas)
Posts: 1,459
Posted:
Stan,
I agree that these fees are excessive. I always point to the charges for Document transfer which was a charge many many years ago when coping the files and the CC&Rs were done and then overnighted or delivered to the Title company. As anyone that has ever used a computer knows this is now emailed and the cost is zero. This is just a profit item for the PMC.

The only way to get these fees reduced is at contract time with the MC. Don't think it is going to be easy because these profit centers really add up if you have a community that has many homes sales annually.
BarbaraT1 (Texas)
Posts: 821
Posted:
Quote:
Posted By MarkM19 on 01/30/2019 10:19 AM
Stan,
I agree that these fees are excessive. I always point to the charges for Document transfer which was a charge many many years ago when coping the files and the CC&Rs were done and then overnighted or delivered to the Title company. As anyone that has ever used a computer knows this is now emailed and the cost is zero. This is just a profit item for the PMC.

The only way to get these fees reduced is at contract time with the MC. Don't think it is going to be easy because these profit centers really add up if you have a community that has many homes sales annually.

They are emailed by a person. That person must be paid.

Yes, it's a profit item.

Management companies are for-profit entities. Quelle horror!

If you think a management company charges too much (for any fee) then don't hire them, and tell them why. If they lose enough business, they will change their fee structure. No legislation required.
BillH10 (Texas)
Posts: 1,217
Posted:
Mark--

The fees may be excessive in some instances. Lets be clear what we are talking about:

1. Some Associations charge a transfer fee when a property changes hands. None of our clients have this requirement so I don't know what it is for. A previous client charged an "Initiation Fee" when the property changed hands, it was made clear the fee could be paid by the buyer, the seller, they could split it, the RE agents could split paying for it, whatever. The Association only required it be collected by the title company and remitted to the association following closing. The MC did not receive any of the initiation fee.

2. Resale Certificate Package Preparation Fee. We do charge for preparation of the resale package and inform the seller of the amount when we become aware the property is listed. This fee is not in our contract as it is not under the purview of the association in any way. The fee is purely and simply to compensate for the activities and time required to produce the package, complete forms from the mortgage company, address issues identified during the property inspection, make changes in the association billing and other systems, and deal with the RE agents, mostly the seller's agent.

We will not back away from or back down on this fee. One recent sale of a very high six figure property eventually required 2.5 hours just to complete documents desired by the mortgage company and respond to their questions, field 35 telephone calls from the RE agents, the mortgage company, and the inspector, and attend two on property meetings with the listing agent. We estimate we spent close to six hours on this, not including the time required to make changes in the accounting and other systems, archive records, etc.

As a result we are changing our fee structure: a flat fee which includes some number of hours, and an hourly rate billed in 15 minute increments if the initial hours are included. In this way, the sales which amount to mainly electronic document transfers and some interactions will pay a fair amount and scenarios such as I described will pay for the time and services rendered.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Outlandish fees paid to an MC is one issue. Fees paid to HOA as a buy-in are another issue. Do not confuse the two.

Our MC charges $50.00 for a transfer package. Leave it up to me, our HOA Reserve Fund would get 1-2% of sales price but I have gotten nowhere with that.

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