NathanP1 (California)
Posts: 2
Posts: 2
Posted:
State: California
Condominium under an HOA association.
Hello,
My wife & I recently purchased a condo and ran into an issue with our cable service.
Once we gained possession of the condo, we contacted our local cable provider to arrange for high-speed internet service.
The technician confirmed the interior unit was wired for cable service; but could not locate the line coming into the unit.
We are the top unit, with a unit below ours; we learned the previous owner had a satellite dish service for TV and DSL for internet.
Contacting the cable company, a supervisor with an experienced line technician were sent out. Unfortunately, they were unable to locate the incoming line at the main junction box, and confirmed the building is wired for cable, as they indentified other units with active cable service at the main junction box.
The HOA provided documents states the building is wired for phone & cable service as an amenity to the owners.
My question is who is responsible for the incoming cable service line?
I have contacted the property management company, but they are unresponsive.
What are my options?
Condominium under an HOA association.
Hello,
My wife & I recently purchased a condo and ran into an issue with our cable service.
Once we gained possession of the condo, we contacted our local cable provider to arrange for high-speed internet service.
The technician confirmed the interior unit was wired for cable service; but could not locate the line coming into the unit.
We are the top unit, with a unit below ours; we learned the previous owner had a satellite dish service for TV and DSL for internet.
Contacting the cable company, a supervisor with an experienced line technician were sent out. Unfortunately, they were unable to locate the incoming line at the main junction box, and confirmed the building is wired for cable, as they indentified other units with active cable service at the main junction box.
The HOA provided documents states the building is wired for phone & cable service as an amenity to the owners.
My question is who is responsible for the incoming cable service line?
I have contacted the property management company, but they are unresponsive.
What are my options?