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KrystalA (Iowa)
Posts: 60
Posted:
We have a couple members of the board that want to get rid of our prop mananger with reason. I agree, but they want to just do it and not think about the consequences.

The don't seem bothered that no board members name is on our bank accounts, so if they were to fire the prop manager, nothing is to stop her from writing any check she wants, and we have no recourse.

This company has been known to make it very hard and expensive to fire her, and those people had the ducks in a row a lot better than these guys.

suggestsion...they believe I should not only vote, but second the nomination...the pres can't call for it. i guess Roberts rules doesn't allow for that...so if something goes really bad - I personally can get sued...I can't afford it

suggestions..
Jadedone4 (Virginia)
Posts: 495
Posted:
Krystal,

If your HOA has DOL (Directors, Officers Liability) Insurance, you cannot be sued for acting in a reasonable manner as a board-member.

If your community wants to fire the MC (you stated PM, so I am going to assume that you want out fully of the contract, and not just a different PM for your property), there should be clauses in the M/C agreement/contract which stipulate what MUST be done to end the relationship.

I would agree that having a single name on an account (PM's) is a danger in exposing the HOA's funds. That can be simply cleared up by a board vote to add additional names (President, Treasurer, etc0 to the acount, and to start a relationship with the particular branch manager.

Whether or not you enter the motion, second it, or vote on it - you are doing so as one of "X" number of board-members. Unless you are the "army of one" there must be a majority vote (either up/down) on the motion presented to the body. Not sure what you meant by "President cannot call for it..." - the President holds a single vote as does each board-member, and can enter motions to the body for votes.

There is a thread here (or might be on CAI) called "Selecting a Management Company" while this is not exactly the case you presented - there is very helpful information (reverse engineer) there that can assist your community. I agree with you, the "ducks do need to be in order," and the board needs to fully understand that they will need to "step-up" on some community servies during the transition from one M/C to another.
RogerB (Colorado)
Posts: 5,067
Posted:
Krystal, before terminating the MC first read your management agreement to determine how this may be accomplished. I recommend changing the signers on all bank accounts to the Board members and removing the PM as a signee. With RR for small groups a motion does not need a second. Check with your insurance agent regarding D&O insurance; check exactly what protections it provides if the Board and the association are sued.
PaulM (Pennsylvania)
Posts: 1,347
Posted:
KrystalA:
First things first... create a new 'signee' card with the bank with
ONLY 1-2 board members names on it, this will supersede the original bank card giving the prop. mgr. ability to access the checking account. This is always a NO-NO.
Next, check your docs and mgr. agreement to define the process of removing her. Usually, the mgr's contract will state a 30-day notice, and it is the Board's decision to fire the mgr., not the assn. of residents. The mgr. contract is usually signed by the mgr./company and a Board member (check the contract). The contract is between the Board and her; she works on behalf of the Board. She is the Board's agent.

Don't know why you believe it 'would be very hard and expensive to fire her...' However, you may want to do your homework to have a new prop. mgr. on the horizon to take over. There are also requirements of the present prop. mgr. to turn over all documents to the Board or new mgr. Network with other communities in the area to learn who they are using and why they are happy or unhappy. Will help you know what to look for.

BradP (Kansas)
Posts: 2,640
Posted:
Krystal:

I agree with all the advice here, the only question I have is the bank account in the association's name? I don't know why your association would have the MC as the only signor on the account, but that needs to be fixed ASAP via Paul's suggestion.

Your contract with your MC should have a termination clause, read that contract and study it. Some may let you terminate them without cause with an advanced written notice, others may need cause. If you follow the contract then you have nothing to worry about, as others have said you may want to have a new MC lined up before you pull the plug.
RobertG (Arizona)
Posts: 505
Posted:
Quote:
Posted By KrystalA on 08/12/2007 7:29 PM
We have a couple members of the board that want to get rid of our prop mananger with reason. I agree, but they want to just do it and not think about the consequences.

The don't seem bothered that no board members name is on our bank accounts, so if they were to fire the prop manager, nothing is to stop her from writing any check she wants, and we have no recourse.

This company has been known to make it very hard and expensive to fire her, and those people had the ducks in a row a lot better than these guys.

suggestsion...they believe I should not only vote, but second the nomination...the pres can't call for it. i guess Roberts rules doesn't allow for that...so if something goes really bad - I personally can get sued...I can't afford it

suggestions..

I am not sure how formal you follow Roberts Rules, but I think most people would agree that HOA boards fall under the exceptions to the formal rules that make things a lot simpler. Under those conditions, RR allows anyone on the board to make motions and doesn't require the president to stay out unless there is a tie. Everyone on the board is treated equally. I have a feeling this isn't the real reason the president wants you to make the motion.
JC3
Posts: 290
Posted:
Quote:
Posted By PaulM on 08/13/2007 6:09 AM
KrystalA:First things first... create a new 'signee' card with the bank with ONLY 1-2 board members names on it, this will supersede the original bank card giving the prop. mgr. ability to access the checking account. This is always a NO-NO.

Hers isn't the only association in this position, and not all board members may be aware of that if it is the case in theirs. If the management company has set up the account, how does a board member just "create a new 'signee' card with the bank with ONLY 1-2 board members names on it"? They have no authority over that account. They wouldn't get past the first password, since nobody on the board HAS it.

When our treasurer contacted the mc for the password (on-line bank)the mc told him no. All their (mc's) accounts are set up under two passwords, so by giving our treasurer the password to our account would also give him access to half of their other accounts. So, not only does no one on our board sign checks, no one on our board can even access our accounts.

How do I convince the board that this needs changed? Even in the face of all the mc fraud and arrests recently, they "trust" the mc, and know they're not stealing form us.
What arguements against this are there?

PaulM (Pennsylvania)
Posts: 1,347
Posted:
JC3: The start of the problem you noted is because the Board gave away their authority to the mgmt. company by allowing them to 'set up the account' for the assn. The mgmt. company works for the Board as their agent, they are NOT to have authority over the Board which is what you have given them if they are telling you that you cannot access your own accounts.

Why has the Board willingly given over their authority? The mgmt. company is an agent and advisor to the Board for community situations/ethics/documents; they are NOT to run the community, its residents, nor have authority over the finances! Bad move.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
What you can do is let the MC go and start a NEW account. They legally have to return the money in that bank account. If not, they can be sued for not turning over the funds. So just start over with another bank account with the treasurer until a new MC can be hired.

Make sure to find out what the end date of the MC's contract is. You may have to give a 30 day notice that your NOT renewing the contract. That way you can let the MC have 30 days to turn over the funds. Meantime have a new account setup for all new funds coming in.

I strongly recommend you have checks made that require 2 signatures to cash. Our bookkeeper had to sign and then one board member (President) had to sign. Essentially, we had only 3 signatores allowed to sign checks. It could be in any combo of the 3 but the bookkeeper was the one with the checks. I will warn you, there may be "special checks" to handle the 2 signatures. They are quite expensive ($800 +) so be aware.

What can the MC sue you all for? If you follow the terms of the contract and fire the MC according to the contract's terms, there should be no issue just tissues. There's no reason why the HOA can't just decide to start a new account on it's own. However, don't forget to pay the MC whatever money is left on their contract to pay. They can sue for that.

Former HOA President
BradP (Kansas)
Posts: 2,640
Posted:
Why doesn't the board approach the MC and tell them they would like the account set-up in the association's name. Ask the question first, if they say no, then you pull out the cards of that they work for you, etc...
RogerB (Colorado)
Posts: 5,067
Posted:
Jc3, the bank account should be in the name of the association. Call your bank and tell them you want to change the signers and ask the bank's representative to advise on what is required. It may only take going to the bank with a copy of the minutes which indentify the members of the Board and having them sign a signature form. Or it may require one of the current signers confirming the names of the Board members who are to be signers.

As for an argument for not having the MC be a signer you could printout a few of the theft cases which have been linked on this board. And if that doesn't convince them to change their policy, ask them to establish procedures to prove the financial reports created by the management copy are in agreement with bank statements.
JudithC (Virginia)
Posts: 253
Posted:
Krystal, I agree with what has been said here, I also would encourage the president or some other board member (surely you have more than 2?) to make the motion. You don't need a second with a small board, but in theory the second just means that it is a matter worthwhile talking about, not that you are going to vote for it. So, you can second the motion and vote against it (if you can't convince your president she doesn't need a second).

I do think that both Krystal and JC3 should make sure their associations take steps to get control of their own bank accounts. Our association changed signature cards with astounding regularity. Our bank required the minutes to show who was on the board now. In times of turmoil, it seemed like nothing was done but sign cards.

JC3
Posts: 290
Posted:
Quote:
Posted By MelissaP1 on 08/13/2007 11:54 AM
I strongly recommend you have checks made that require 2 signatures to cash. Our bookkeeper had to sign and then one board member (President) had to sign. Essentially, we had only 3 signatores allowed to sign checks. It could be in any combo of the 3 but the bookkeeper was the one with the checks. I will warn you, there may be "special checks" to handle the 2 signatures. They are quite expensive ($800 +) so be aware.

A way around this expense might be that the mc/bookkeeper write out the checks and a board membber sign them? Set the account up for 2-3 signers, all board members. If one is unavailable there is another who is.
JudithC (Virginia)
Posts: 253
Posted:
Actually you don't have to have special checks to have two signatures required. You set it up with the bank that it is required, and then two members sign it.

Our insurance company requires that the person who makes out the check does not sign it. So, the bookkeeper/treasurer is not a signature that is allowed on the check.
RogerB (Colorado)
Posts: 5,067
Posted:
Quote:
Posted By MelissaP1 on 08/13/2007 11:54 AM
I strongly recommend you have checks made that require 2 signatures to cash. Our bookkeeper had to sign and then one board member (President) had to sign. Essentially, we had only 3 signatores allowed to sign checks. It could be in any combo of the 3 but the bookkeeper was the one with the checks. I will warn you, there may be "special checks" to handle the 2 signatures. They are quite expensive ($800 +) so be aware.

Melissa, why do you recommend two signatures on checks? Regarding cost, we purchase 500 3-part business checks with two signature lines for a client last month for a cost less than $50.00 through our Cosco business account.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Two signatures means ACCOUNTABILITY. If you have the account setup so that the issuing party plus one board member signs the checks, then you know where the money is going. No one should say that the MC/Bookkeeper/Treasurer is ripping off the HOA by themselves. There has to be be BOARD knowledge of where the money is going. Vice-Versa.

It's a way to hold the feet to the fire so to speak. The MC/Bookkeeper/Treasurer can't just issue checks without board approval anyway. A good way to prove board approval is by having a board member sign the checks. (Plus meeting notes if necessary to prove a vote). I recommend ONLY the President or Secretary be the board members able to sign the checks. It shouldn't be just a non-office position. You will need 3 signatures altogether if one is out and can't sign.

This is the ONLY way I would business in our HOA. No check went out without my knowledge as President. Although I had an Ex-president who did rip off the HOA. I had to keep a close eye on him until I got him off the signatory list.

Former HOA President
NancyD1 (Florida)
Posts: 447
Posted:
Quote:
Posted By MelissaP1 on 08/13/2007 4:42 PM
Two signatures means ACCOUNTABILITY. If you have the account setup so that the issuing party plus one board member signs the checks, then you know where the money is going. No one should say that the MC/Bookkeeper/Treasurer is ripping off the HOA by themselves. There has to be be BOARD knowledge of where the money is going. Vice-Versa.

It's a way to hold the feet to the fire so to speak. The MC/Bookkeeper/Treasurer can't just issue checks without board approval anyway. A good way to prove board approval is by having a board member sign the checks. (Plus meeting notes if necessary to prove a vote). I recommend ONLY the President or Secretary be the board members able to sign the checks. It shouldn't be just a non-office position. You will need 3 signatures altogether if one is out and can't sign.

This is the ONLY way I would business in our HOA. No check went out without my knowledge as President. Although I had an Ex-president who did rip off the HOA. I had to keep a close eye on him until I got him off the signatory list.

Be aware that no bank requires 2 signors on any check. It is an internal operating procedure that your Treasurer should set up. It's a good double check also. The Treasurer should be one signature and the other a named BOD member. These rules will lay out the way all banking, invoices, contracts and anything to do with the money should be handled. There should be no non-office person signing a check. They do not have D&O insurance and if there is a problem, you have no coverage.
RogerB (Colorado)
Posts: 5,067
Posted:
As I have posted many times, IMO there are much better checks and balances on monitoring funds than requiring two signatures on checks. Nothing wrong with 2 signers as long as it does not provide a false sense of security.
RogerB (Colorado)
Posts: 5,067
Posted:
Nancy, I disagree with your statement "There should be no non-office person signing a check. They do not have D&O insurance and if there is a problem, you have no coverage."

I would not have D&O insurance which does not cover the association, all Board members, previous Board members (for 3 years), Agents, Management Company, and committee members.
BradP (Kansas)
Posts: 2,640
Posted:
Quote:
Posted By RogerB on 08/13/2007 8:30 PM
As I have posted many times, IMO there are much better checks and balances on monitoring funds than requiring two signatures on checks. Nothing wrong with 2 signers as long as it does not provide a false sense of security.

I agree with that, although it certainly helps we have seen many stories on here about how two board members were in together to steal money. Two signatures just means the embezzlers need to work together and split their profits.
JudithC (Virginia)
Posts: 253
Posted:
I don't believe having the treasurer/bookkeeper sign the checks adds any protection. They made them out after all. To me, having one board member sign the checks after they have been made out by the treasurer would give the same amount of protection as having the treasurer and one other person sign the checks. Separating the making out of the checks from the signing gives you a doublecheck (i.e. you need two embezzlers).

IMO, too often board members sign checks without looking for the documentation. Our treasurer used to present us with the check along with the invoice or other supporting documentation. I double checked it, but most board members would not. When the treasurer became president, the new treasurer brought her checks to sign. She refused without seeing the supporting documentation so he went out and found someone to sign the check that didn't insist on looking at such things! So boring, isn't your signature enough?
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Overall it is better to have 2 signatures than NOT have that system at all. Are there ways to cheat it? Sure there are. However, I'd rather have a double-check system than none at all. With two people signing it tends to come to light faster if there is wrong doing. A single person signing checks, who's going to check up until it's too late?

We did have a President in my HOA that did syphon funds from the HOA. I ran for President and won. He became my Vice-President. So he could still sign checks. However, I took control of the checks and picked them up myself to sign. Unfornately, he did manage to get a few checks from the bookkeeper WITHOUT my permission. So I let EVERYONE know about it. I didn't keep his spending habits a secret. The next election he was out and the next day I took his rights away to sign checks. It took a year to finally get him out of the finances of the HOA.

I will tell you the truth. Most of the checks I signed weren't for "Projects". They were for things as simple as utilities, lawncare, water bill, insurance, garbage pickup, and other monthly bills just like the ones you get at home. Nobody is really interested in knowing the MAJORITY of bills a HOA signs is really everyday bills. Sometimes those bills rise. In the summer the water bill skyrockets for the pool. More people renting the clubhouse or christmas lights runs the utility bills up. These were the areas I was more concerned about. You can't negotiate utilities costs. So do you need to justify these costs each and every month?

Former HOA President

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