Management Company Request

Started by MB8 • 4 replies • 765 views

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MB8 (Maryland)
Posts: 40

Posted:

This week we had one attempted robbery and one armed robbery on our property; both incidents involved vendors (this has never happened before). One vendor was preparing a quote for the HOA and the other vendor was a cable technician performing routine maintenance and not called out by the management company. Neither vendor wanted to file a police report so the HOA called to report both incidents. In addition we alerted our County Community Police officer for our area and he is going to increase patrols of the area. The President of the management company called me to express her concern for the safety of our property manager. I explained that we notified law enforcement and would be meeting with residents to explore other safety measures such as security cameras. She was very happy to hear that but then asked if someone could be onsite whenever our property manager needs to inspect or visit the property. Myself as well as the other board members have jobs so that will be next to impossible. Would it be wrong if I suggest that someone from their company accompany our PM when she does site visits or is this the responsibility of the board?

AdamD1 (Indiana)
Posts: 179

Posted:

Quote:

Posted By MB8 on 05/05/2018 9:05 AM
This week we had one attempted robbery and one armed robbery on our property; both incidents involved vendors (this has never happened before). One vendor was preparing a quote for the HOA and the other vendor was a cable technician performing routine maintenance and not called out by the management company. Neither vendor wanted to file a police report so the HOA called to report both incidents. In addition we alerted our County Community Police officer for our area and he is going to increase patrols of the area. The President of the management company called me to express her concern for the safety of our property manager. I explained that we notified law enforcement and would be meeting with residents to explore other safety measures such as security cameras. She was very happy to hear that but then asked if someone could be onsite whenever our property manager needs to inspect or visit the property. Myself as well as the other board members have jobs so that will be next to impossible. Would it be wrong if I suggest that someone from their company accompany our PM when she does site visits or is this the responsibility of the board?

If it's in the contract the Board signed with the PM that a Board rep will be on site whenever PM needs to inspect or visit property, then yes, that needs to take place.

If it's NOT in the contract, then that is on the PM, IMO, to have either another PM employee with them or make alternative arrangements if they have a safety concern.

MelissaP1 (Alabama)
Posts: 13,836

Posted:

I kind of think this is the MC's responsibility to have someone accompany the employee. The agreement is that the PM is to visit the HOA. The HOA does pay them to provide this service. They don't provide for their safety upon visit.

May I point out the 2 vendor's that were targeted were most likely because they were in identifiable company vehicles. The company logo on the side. Do not think the PM should be arriving in a highly marked vehicle with the company's name on it. That kind of paints a target.

We had a few crime incidents in our HOA. We formed a SEPARATE neighborhood watch. Worked with the police to establish it. Remember video camera's don't stop crime. They just record it when it happens. Proof for court or court of public opinion...

Just ask the police to increase their patrols to your area. Most likely it is someone associated in the HOA. Our criminals were teenage sons of residents and 1 board member. So we were able to identify them readily whenever another crime was committed.

Former HOA President

SheliaH (Indiana)
Posts: 6,964

Posted:

A similar incident happened in our community and as Melissa said, we asked police to do extra patrols in our community. Our security officers are also off duty cops, and one suggested that we advise our local police district that officers are more than welcome to park in our community when they need to stop and do their reports (the sight of a police car can defer crime).

Interesting that the vendors didn't want to file a police report - we always encourage people to do this, especially if you have something with a weapon involved.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius

MB8 (Maryland)
Posts: 40

Posted:

Now things are getting weird. The second alleged incident (armed robbery) was of a Comcast cable technician. My PM claims that Comcast dispatch called her to report that one of their technicians was robbed and Comcast didn't report it to the police. I'm finding it hard to believe that a company such as Comcast would not report to the police that an employee was robbed at gunpoint. I told my coworker about this and he told me it might be possible that the management company is trying to get us to fire them because for whatever reason (high turnover/low resources)they may not be able to manage our community anymore. I am going to call Comcast to inquire if this incident was reported or not.

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