withholding key to property

We purchased a property in Snowmass. Currently the HOA has a another division which it owns part of the the property management company. Currently the property management company does not provide the title owner a key to their property. Also the property management company charges an additional fee (not assessments) to use the van that the HOA just purchased Dec. 2017 to transport residents & guest around the snowmass area.

Can the HOA along with the property manager with hold keys? (members in good standing too)

Can't you get keys from the seller?

I don't quite understand this, Carla: "Currently the HOA has a another division which it owns part of the the property management company."

Why is the Property Management having a copy of the keys? Do not understand that part. Do they manage the property for the owners? That property is then in a HOA? If then, what is covered in the HOA dues? I would think that anything outside of ownership of property, there's going to be a charge. Whether it is covered in the HOA dues or the Property manager's fee has yet to be established. I also would not be surprised if 3rd party guest are charged for the services they use. Their relationship to both the PM and HOA is 3rd party.

I'm still confused, Karla. By prpery manager, do you mean someone who the HOA board hires to handle various HOA obligations?

Or do you mean someone who manages individual properties at your HOA?

And, again, I don't quite understand this, Carla: "Currently the HOA has a another division which it owns part of the the property management company." Please clarify.

1. The previous owners did not have a key. The HOA board stated locks can’t be changed. So the property management co who manages the front desk has the key. (Nor sure this is not breaking a Depr. Of Housing statute)

2. The property management co. has no other properties they manage. The management co. only works with the one HOA. The board is not responsive to the owners, as they receive perks. The HOA employees are also the property management employees.

> 1. The previous owners did not have a key.

This is very strange. I can't figure out why you would close without getting a key.

If it's your property, you bought it, calla locksmith and have them open the door and make you a set of keys.

The rest of your post simply doesn't make sense to me. The HOA owns part of the management company??

If the management company is charging for use of any of the common properties and amenities, it's probably because the BOARD told them to.

You have some learning to do as far as how your neighborhood is governed. Good luck. Hang in there.

I stayed at a place in North Carolina believe may have had a similar set up. It was a popular vacation sky spot. The place was 12 stories and had 2 -3 bedroom condos. It wasn't a "hotel" but you basically rented out someone's condo. They had a front desk area but it was more like a concierge service for owners. (No you could not get towels or shampoo refills).

Now a days I would equate the place similar to an airnb. Which not sure if what you bought would fall under this kind of set up or not. It still does not make sense that the HOA are employees of the MC. This could be true if the Developer is still in control and not the owners.

The owners must go to the property management company which is also the HOA board of directors to get a key.

I do NOT understand this: "The owners must go to the property management company which is also the HOA board of directors to get a key."

Are you saying the board of directors also manages the property? This is usually called "self management" and is not unusual.

Or are you saying the board of directors are paying themselves to mange the property? Have you read yet any of the documents I noted above to see what your rights are and what the obligations of the board of directors are?

Yes, the board of directors are paying themselves (as unit owners) to management the property. The documents are very old. 1972 old.

I got a 1099 from the HOA because of the short term rental (airbnb).