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DebraB4 (Florida)
Posts: 3
Posted:
We have the property manager from hell.constantly lies and threatens homeowners with property liens. HELP.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Debra

Typically the MC is hired by and works for the BOD. If they are behaving as you say, it is because that is the way the BOD wants them to behave. To change the MC, you would have to change/elect a new BOD then the BOD can change/fire the MC.

This all assumes your association is under owner control. If under Declarant control, then learn to live with it.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
This is a MC issue. Just find a new MC. Don't see why you can't go searching for some and have them submit a bid to the HOA. Don't like something you do the work to change it. You have the power to get a vote from your fellow members to replace the board, have them vote for you to be on the board, or submit a bid for a new MC. Want someone else to do this for you? Your then part of the problem.

Threatening liens should not be a threat but a promise. You don't pay your dues, by golly I am going to tell you the same. Why am I going to support someone not paying their dues? My dues goes up and so does everyone else's. So why be so upset over a lien threat?

Former HOA President
CarlJ2 (Texas)
Posts: 194
Posted:
Quote:
Posted By MelissaP1 on 11/24/2017 4:21 AM

Threatening liens should not be a threat but a promise. You don't pay your dues, by golly I am going to tell you the same. Why am I going to support someone not paying their dues? My dues goes up and so does everyone else's. So why be so upset over a lien threat?

The OP never stated she was not paying her dues nor anyone else was not paying their dues. A lien/foreclosure threat is a frighting thing with serious implications so it is not unreasonable to be upset when threatened by one.
GreggT (Florida)
Posts: 77
Posted:
The only way you can get a lien is not paying your fees or an assessment. If you are not paying, the PM should give notification and lien, no threats just do it.
No sympathy here for sure!!
TimB4 (Tennessee)
Posts: 21,059
Posted:
Debra,

As others have said, the issue is the behaviour of the PM/MC.

If your Association is still under declarant control, it's unlikely anything can be done.
However, if your Association is under control of the homeowners then there are options.

Contact the Board directly, not through the PM/MC and let them know of the issues you see.
If you don't like their response, gather support and show up at a meeting of the Board to raise the issues again as a group (this shows it's a pattern).

If the group doesn't like the Boards response, use the group to start a recall effort OR simply educate the membership to the issues you see and gather additional support to not reelect those serving, replacing them with members of the group (perhaps you being one of them). Once there is a majority on the Board, the Board can make the changes necessary. Depending on contractual obligations, these changes may happen quickly or will have to wait until the end of a contract.

Hope this helps,

Tim
TimB4 (Tennessee)
Posts: 21,059
Posted:
To answer your question on how to get rid of an Association, the process can be easy or difficult depending on the amount and type of common elements/property involved.

Basically (very basically), the membership must decide that this is something they want to do.
The Board must then sell or transfer control of the common areas and common elements.
Example: See if the city will take care of the roads and sidewalks, remove or donate the playgrounds to make them public parks, sell common area to members to expand their property, etc.
The membership must then amend the governing documents to remove any services the Association is providing (trash, electric for street lights, etc.). Some of these may be easy, some harder.
The reserve funds of the Association must then be addressed (refunded to membership or goes with the amenity).
The membership must then vote to abolish the corporation and file appropriate paperwork with the State.
The membership must then again amend the governing documents to abolish the Association.

Once this is done, each member will have to arrange for their own trash service. Since the deed restrictions will still be valid, members will have to enforce these on their own through the courts. With amenities becoming public (or potentially private), members will potentially have to deal with the extra traffic as the surrounding neighbors utilize the new public facilities. If the facilities became private entities (pools for example) those who were using them will have to join the private entity to continue to use them.

All of this said, if your Association is a Condominium development, it is highly unlikely that you can get rid of the Association. If the Association owns the streets and the city/County won't take them, it is highly unlikely that the Association can be abolished.

Often, deals have to made with citys, like the formation of a special tax district, to have them take the amenities. If this occurs, your property taxes will increase.

Hope this helps,

Tim
DebraB4 (Florida)
Posts: 3
Posted:
The HOA is ran strictly by the president. No one else on the board has any say so on issues. During our annual meeting a member brought up the fact that we wanted to reflect new board members and was dismissed by the PM. The PM said their needs to be at least 30 present members in order to call a vote for new board members. And asked the current president if they wants to continue as president. The current president is the problem they don't allow any one else to make decisions regarding the hoa.
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By DebraB4 on 11/24/2017 7:58 AM
The HOA is ran strictly by the president. No one else on the board has any say so on issues. During our annual meeting a member brought up the fact that we wanted to reflect new board members and was dismissed by the PM. The PM said their needs to be at least 30 present members in order to call a vote for new board members. And asked the current president if they wants to continue as president. The current president is the problem they don't allow any one else to make decisions regarding the hoa.


I want to validate your statements regarding the likely illegality of what is happening at your HOA. Unfortunately nationwide, this is common. Any competent real estate attorney will tell you that the most efficient way to improve things is to get a critical mass of members together and run for the board, issuing letters of demand if needed and in the extreme, taking the HOA to court. It will probably take at least two years of draining battle. Do you have this kind of time to spare? Or would it be less expensive to you to move? I am on the board of my HOA. But I cannot say I praise the model at all. I bet sometime in the next 20 years there will be many more avenues for relief that are not so time intensive. I bet in the next 20 years the rules for transparency will become much more demanding on boards, as they should be. But 20 years is a long time.
BillH10 (Texas)
Posts: 1,217
Posted:
Debra, perhaps before you begin to gather others to assist in making changes to your Board, you should devote time to reading and understanding the Bylaws and Declaration of your association.

Regardless of the actions of the president, and regardless of the statements of the property manager, in those documents you will find described the processes which have to be followed to elect directors, remove directors, the number of owners who must be present in person or by proxy (if allowed) to take certain actions, etc. If you and others are going to make any headway in addressing the issues you have spoken of, a fundamental understanding of your governing documents is a must.

You should also find a basic description of how delinquent accounts are to be managed, including the ability of the association to file a lien if past due assessments are not paid. I agree with Melissa and others in concept, a professional does not threaten to file a lien, a professional follows a documented collection process and, with Board approval, files a lien if the account remains unpaid.
As Carl notes, a lien can be upsetting but most states have statutes in place which extend reasonable protections to the property owner. A lien is not an eviction notice, the sheriff is not going to show up, move ones belongings to the driveway, and change the locks. The property has to be foreclosed upon before anything like that can happen, with ample opportunity for the delinquent account(s) to be settled long before the property is foreclosed.

If you or your neighbor are complaining because a collection notice has been received from the PM which includes a description of the collection process including the possibility of a lien, it is entirely possible the PM is doing their job. If the PM is not answering your questions, perhaps the PM is not allowed to answer the question--although the PM should explain to you why the questions cannot be answered.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By DebraB4 on 11/24/2017 7:58 AM

The PM said their needs to be at least 30 present members in order to call a vote for new board members.

That would likely be what the governing documents specify as the required quorum.
As Bill said, take the time to read your governing documents to see if that is correct.

Applicable statutes will typically state that despite their term being over, the elected Director remains in office until a new one is elected or appointed. Expecting this to be correct, the process you described sounds like compliance with governing docs and statutes.

Prior to the next election, gather proxies and encourage others to attend. This way, there may be enough lots represented to hold elections.

KerryL1 (California)
Posts: 14,550
Posted:
A little clarification, please Debra:

Is it the PM you want to get rid of?

Or the Board president?

Or the entire Board?

Are you on the Board? Do you attend Board meetings?

Btw, in CA and I assume in FL too, only the Board can lien a property with its vote at a meeting. The president cannot do that on his own, nor can the PM.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By KerryL1 on 11/24/2017 11:23 AM

Btw, in CA and I assume in FL too, only the Board can lien a property with its vote at a meeting. The president cannot do that on his own, nor can the PM.

Sure they can.
They might not have the Board authority to do so.
However, an over zealous individual could certainly go to the courthouse and file the proper paperwork on their own saying the action is on behalf of the Association.

Again, that certainly wouldn't be proper.
However, there is nothing to prevent it from happening except the character of the individual.
Consequences would happen after the fact.
CarolF (Florida)
Posts: 435
Posted:
Your PM was probably correct in stating that an election could not take place if the annual meeting did not have a quorum of 30% of the members present in person or by proxy. If your own governing documents reflect a lower percentage requirement then that would prevail. Here is what FL statute 720.306 says
"(1) QUORUM; AMENDMENTS.—
(a) Unless a lower number is provided in the bylaws, the percentage of voting interests required to constitute a quorum at a meeting of the members shall be 30 percent of the total voting interests. Unless otherwise provided in this chapter or in the articles of incorporation or bylaws, decisions that require a vote of the members must be made by the concurrence of at least a majority of the voting interests present, in person or by proxy, at a meeting at which a quorum has been attained."
I am assuming you are in an HOA, not a condominium which has other requirements.
It would be helpful if you would tell us which it is.
KerryL1 (California)
Posts: 14,550
Posted:
Yes, Tim, of course, board presidents, PMs and all kinds of sleazy people CAN act illegally.

I was merely pointing our the legal way to file liens in CA HOAs. If FL is the same or similar, Debra's assertion that their PM "threatens" liens is not something she (and maybe others) should worry about since the PM acting alone most likely cannot carry out that threat. Perhaps someone in FL can tell us how a lien should be legally be recorded. this may further put Debra's mind at ease.
DebraB4 (Florida)
Posts: 3
Posted:
My community would like to get rid of the PM and the president. The president runs the entire HOA. The assigned PM says nothing to correct the president..the other board members tries to reason with the president and the president argues with them to the point where the president decision is the final decision. I have attended meetings and witness this type of behavior. The board has approved members request and later the president places stipulations to the request..just needs help to rid our community of such dictatorship.
KerryL1 (California)
Posts: 14,550
Posted:
How many other board members are there? If they outvote the president then their decisions is the majority and should be carried out by the PM.

Do these other directors know that they can vote the president out of the office of president (though not off the board)? ????

If the board is too afraid & intimidated to vote the prez out of that office, then the rest of you owners need to step up and take action. There are good suggestions above from Bill, Augie and Tim. It takes a lot of work and a group of you must gather together and vote in a new Board, making sure you have enough votes and proxies for a quorum to do so at your next election.

OR, you all can try to mount a recall campaign which is more complicated. You need to completely understand that procedure and it might take advice from an attorney to make sure you do it right.

Meantime keep going to open meetings and see if you can get others to join you. Speak up at open forums. Keep asking the board to vote on the issues, not just argue wight he prez!!

In addition, request a copy of the management contract to make sure your PM is adhering to it. If you think not, you could try to contract the management company itself and complain about the PM to the PM's boss. Be specific and make sure you understand what you're taking about.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
It all seems to come down to your perception of what is happening. It doesn't necessarily mean there is something wrong. The board is participating and making decisions. You made it seem like it was ONLY the President and the PM doing everything. You sound like an outside observer who is projecting your perceptions onto the situation. It may not be reality.

Nothing so far has swayed my opinion that the PM and/or President is doing such horrible job. What I have observed is that you want them to act in a certain way or they are doing wrong. If your board is discussing the issues, then it leads me to believe that the President isn't a dictator. They may just be adding details or clarification to that group decision.

Can't judge every decision they are making. However, that's not my job or yours. Your job is if you don't like it, then take action to make the change. Run for the board or gather enough votes to change out the board. Those are your options.

Former HOA President
GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By DebraB4 on 11/24/2017 5:22 PM
My community would like to get rid of the PM and the president. The president runs the entire HOA. The assigned PM says nothing to correct the president..the other board members tries to reason with the president and the president argues with them to the point where the president decision is the final decision.

This is absurd. The other board members can replace the president any time they choose. Why are they allowing this dictator to stay in office?

Regarding elections at your annual meeting, if there are more seats (director positions) available than there are candidates for the board then THE CANDIDATES ARE ON THE BOARD and no election is even necessary.

Please read your documents and the state statutes so you will be informed as to what's supposed to happen and how it's made to happen. The only reason to put up with garbage like that is the homeowners are too apathetic to make any chages. The problem isn't the property manager and the problem is not the president. The problem might be the rest of the board but even in that case it boils down to one thing: the real problem is the homeowners.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Quote:
Posted By GenoS on 11/24/2017 11:39 PM
Posted By DebraB4 on 11/24/2017 5:22 PM
My community would like to get rid of the PM and the president. The president runs the entire HOA. The assigned PM says nothing to correct the president..the other board members tries to reason with the president and the president argues with them to the point where the president decision is the final decision.


This is absurd. The other board members can replace the president any time they choose. Why are they allowing this dictator to stay in office?

Regarding elections at your annual meeting, if there are more seats (director positions) available than there are candidates for the board then THE CANDIDATES ARE ON THE BOARD and no election is even necessary.

Please read your documents and the state statutes so you will be informed as to what's supposed to happen and how it's made to happen. The only reason to put up with garbage like that is the homeowners are too apathetic to make any chages. The problem isn't the property manager and the problem is not the president. The problem might be the rest of the board but even in that case it boils down to one thing: the real problem is the homeowners.

Well said.
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By GenoS on 11/24/2017 11:39 PM
Posted By DebraB4 on 11/24/2017 5:22 PM
My community would like to get rid of the PM and the president. The president runs the entire HOA. The assigned PM says nothing to correct the president..the other board members tries to reason with the president and the president argues with them to the point where the president decision is the final decision.


This is absurd. The other board members can replace the president any time they choose. Why are they allowing this dictator to stay in office?

Let me try and clairify this a little.

HOAs/COAs have two main positions. Directors and Officers.

Directors are elected by the membership or, when there is a vacancy, appointed by the Board.
Directors make the decisions for the Association by majority vote at a meeting of the Board of Directors.

Officers (President, VP, etc.) are appointed by the Board and serve at the pleasure of the Board. Officers implement the decisions of the Board and perform the day to day tasks of running the Association.

Normally (and this is where it gets confusing) the Directors appoint each other to serve as Officers. When this occurs, that individual is performing two jobs and filling two positions, Director and Officer.

The Board may remove anyone from serving as an Officer. This, of course, will also require someone else to step up and perform that job. If this is done, that individual is still a Director, still attends board meetings and still has a vote. However, they do not participate in the implementation of any decision. Additionally, they do not participate in the day to day tasks of running the Association.
GenoS (Florida)
Posts: 4,276
Posted:
I said, "Why are they allowing this dictator to stay in office?", not "Why are they allowing this director to stay in office?"
JanetB2 (Colorado)
Posts: 4,219
Posted:
Easiest route if possible ... Potentially the BOD can remove via vote the individual from President position, but they would still be a BOD member with a vote and replace the President with someone else. OR, wait until next election and replace this BOD member via owners banning together to vote them out.

Tha hard route ... the members call for a Special Meeting per your governing documents and State Laws to replace a BOD member. Which will take time and a lot of leg work knocking on doors.

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