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Posted By BarbaraT1 on 05/12/2020 8:11 AM
Many of these responses are disappointing.
Rather than approach this is as "what is the minimum we are legally obligated to do, and can we get away with doing nothing" how about approaching it as "how can we accommodate the needs of one of our residents".
How is it not in your best interests as an association to ensure that you can communicate clearly with a member you have summoned to a hearing?
Perhaps start with asking the resident who needs accommodation what the options are. Perhaps they can read lips. Perhaps you can communicate through a laptop allowing each side to type questions and responses.
Make any effort other than "sucks to be you, don't break rules if you're going to insist on being deaf because we cannot be bothered to make any effort to communicate with you."
I wonder how many of you would tell a wheelchair user to drag themselves up the stairs or just not come to meetings.
I think most of the posters are equating accommodating an owner's needs with paying for the accommodation. We can be kind and compassionate while still understanding that our finer feelings do not entitle us to spend other people's money however we choose. And HOA funds are other people's money. That is the entire question: who pays? Conflating this with morality and other considerations is a smokescreen.
My community's CC&Rs are clear. The board must allow accommodations, but the owner who needs these accommodations must pay for them. In addition, if there are multiple options for an accommodation, the board is not required to allow the one that an owner prefers if a different option also works and is a better fit with the community overall. (This comes from our attorney, I'm not making it up.) If our board decided to ignore all this just because we're such compassionate people, then the board is not acting in accordance with our governing documents.
Telling a wheelchair user to drag themselves up the stairs? That's just silly. You hold meetings in accessible places, you don't spend association funds to make a different space accessible. Granted, paying for an ASL interpreter is small change vs. paying to build someone a wheelchair ramp, and probably nobody is going to look so closely at the financials that they'll see this and have a conniption about misuse of HOA funds. But that's what it would be in my community. And if the OP's CC&Rs are the same, then it would be a similar misuse of HOA funds.
By the way, a laptop that can allow both sides to type questions and answers or that can handle voice-to-text sounds like an excellent idea since it also creates a transcript of the hearing. Do any of the online meeting platforms like Zoom handle things like this?