KrystalA (Iowa)
Posts: 60
Posts: 60
Posted:
Do you believe these are "unreasonable" requirements of a property manager?
1) Log all calls to vendors: date, time, person spoke with, small verbage as to what was discussed
2) For vendors that do not have a writeen contract, they must sign a "generic" one provided by the board. It would include timeframe to get the job done, requirements of the job, specific items to be used (such as type of mulch), clean up requirements etc.
3) Written follow up to all homeowners who have called, emailed or sent via the website. Follow up would include how their issue is being addressed and a copy of the letter to be copied to the board as well.
4) Allow members of the board to do reasonable follow ups with vendors. See if they had run into any issues or problems, recommendations, etc.
5) Require the manager to come onto the property to verify that all work was done satisfactorly before any invoice is paid. And be able to verify he/she did so.
6) Have at minimum 1 board memeber to be on all accounts including checking, savings, money markets, CD's etc. Board member can be restricted on check signing to prevent any abuses. Two - signature requirements for all checks
7) Require a minimum of three differetn bids from vendors for all works, and not to seek bids from vendors that the board has declined to work with.
8) Require the manager to treat all homeowners and vendors with complete professionalism.
9) Provide line-item of "office supplies" that are being charged to the board.
10) Provide weekly email update to all board members of any maintence work, or vendor work that is scheduled.
Is this asking too much, not enough??
1) Log all calls to vendors: date, time, person spoke with, small verbage as to what was discussed
2) For vendors that do not have a writeen contract, they must sign a "generic" one provided by the board. It would include timeframe to get the job done, requirements of the job, specific items to be used (such as type of mulch), clean up requirements etc.
3) Written follow up to all homeowners who have called, emailed or sent via the website. Follow up would include how their issue is being addressed and a copy of the letter to be copied to the board as well.
4) Allow members of the board to do reasonable follow ups with vendors. See if they had run into any issues or problems, recommendations, etc.
5) Require the manager to come onto the property to verify that all work was done satisfactorly before any invoice is paid. And be able to verify he/she did so.
6) Have at minimum 1 board memeber to be on all accounts including checking, savings, money markets, CD's etc. Board member can be restricted on check signing to prevent any abuses. Two - signature requirements for all checks
7) Require a minimum of three differetn bids from vendors for all works, and not to seek bids from vendors that the board has declined to work with.
8) Require the manager to treat all homeowners and vendors with complete professionalism.
9) Provide line-item of "office supplies" that are being charged to the board.
10) Provide weekly email update to all board members of any maintence work, or vendor work that is scheduled.
Is this asking too much, not enough??