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CamilaG (Georgia)
Posts: 5
Posted:
We moved to a neighborhood in GA with voluntary "HOA", currently there is only one person/resident running, she has been collecting dues, hiring the landscape company. The past two years participation has been low according to her and she started paying the landscape company out of her pocket. This spring she suspended the maintenance of the common area since there are not enough funds coming in and according to her the neighborhood owes her for the past two years. I decided it's time for some changes and organizing an annual meeting for all the residents to discuss the issue. Does anyone have suggestions how to proceed in this situation? I realized from speaking to other residents that there is a trust issue where folks don't want to pay hundreds of dollars to one person managing the monies and there not being any checks and balances. Money is money after all. The situation has gotten out of hand.
SheliaH (Indiana)
Posts: 6,964
Posted:
First, you need to determine if this HOA is voluntary or not – did you look at all those documents you got when you bought your home (most people don’t). Look for something listing Bylaws and Covenants, Conditions and Restrictions (CCRs). While you’re at it, you may want to check with your state secretary of state to see if the HOA was ever incorporated as a non-profit corporation, as well as your county recorder’s office to see if the Bylaws were ever recorded. If the lady’s been collecting dues, there should have been some sort of budget – did you ever receive a copy? Has the HOA done anything else besides landscaping? Are there common areas?

If this HOA is voluntary, it seems to me this lady should have made more of an effort to increase participation or sent a letter to everyone stating she was going to stop as of X date and that would be that. If it is mandatory, it sounds like no one wanted to do anything and now they’re bellowing because this lady took the initiative and wants to be reimbursed.

When you call your meeting, you’ll need to check if everyone received Bylaws and CCRs when they brought their homes (they’ll probably need to dig through their records too). You may want to suggest everyone read them and then meet a month or two from now to see if everyone understands the basics – if these records exist, there probably are checks and balances already written. From there, some of you (that includes you) will need to volunteer to serve as a board of directors so they can begin to set budgets, determine if they want to be self-managed or hire a property manager, etc.

Some of your neighbors may have been in the community long enough to remember if there ever was an active Board, with meetings, meeting minutes, etc. – if they have any documents to that effect, they need to make them available so you can restart the HOA. If no one wants to be bothered, you’ll need to figure out what to do about the common area, if there is any, because if someone gets hurt on it, all of you will be vulnerable to getting sued if there is no formal HOA to manage it.

Actually, you guys will need a lot of help – start by going to the Community Association Institute (CAI) website and consider buying some of their education materials on running a HOA. There may be a local chapter in your area and you can contact some of those folks to help you. Good luck!

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
CamilaG (Georgia)
Posts: 5
Posted:
Thank you Shelia for your suggestions. It is a voluntary HOA and in the past two years that we've lived here the lady running it never sent any red flags that there's not enough participation and that she started paying to the landscape to upkeep the entrances herself. I agree she should have gone a different route and we need a lot of help, there're a lot of questions from the residents for her, but she's just playing the role of a martyr and "all that she's been through". This upcoming meeting will be interesting, I for one decided to create a detailed agenda for the meeting with financial transparency and check and balances being the main priority. I'm just not sure how to approach the reimbursement of funds to the lady, so far our front entrances are in need of upkeep, but IF all the dues that residents send in (as little as it is already), none of it is going towards the mowing company but to pay off the outstanding balance created in the past 2 years.

NigelB (Texas)
Posts: 254
Posted:
Quote:
Posted By CamilaG on 04/27/2017 7:28 AM
Thank you Shelia for your suggestions. It is a voluntary HOA and in the past two years that we've lived here the lady running it never sent any red flags that there's not enough participation and that she started paying to the landscape to upkeep the entrances herself. I agree she should have gone a different route and we need a lot of help, there're a lot of questions from the residents for her, but she's just playing the role of a martyr and "all that she's been through". This upcoming meeting will be interesting, I for one decided to create a detailed agenda for the meeting with financial transparency and check and balances being the main priority. I'm just not sure how to approach the reimbursement of funds to the lady, so far our front entrances are in need of upkeep, but IF all the dues that residents send in (as little as it is already), none of it is going towards the mowing company but to pay off the outstanding balance created in the past 2 years.


If the HOA is voluntary, then the assessments or dues are voluntary.

1. There needs to be total transparency in accounting - income and expenditures.
2. If indeed the lady running the voluntary association used her own funds to make up a deficit then that too was voluntary and there is no requirement that she be able to recoup those funds from future voluntary contributions - unless the folks who are voluntarily paying into the fund agree. You simply cannot run a fund set up for the purpose of maintaining common property - then dip into it to reimburse yourself.
3. In a voluntary organization you will have those who do not contribute not do they participate, which leaves things to the few who are willing to get involved.
4. Is there a better way to do things? Is it possible that during your meeting a suggestion could be made that volunteers maintain the entrances themselves. That would eliminate and problems regarding voluntary contributions and accounting for the $$ received. It would just be voluntary labor.
SheliaH (Indiana)
Posts: 6,964
Posted:
What Nigel said!

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
CamilaG (Georgia)
Posts: 5
Posted:
Nigel, your comment is spot on. The lady is not going to be super happy about this I think, let's what the residents say at the meeting. You put it so well together, I actually have a point now when arguing this.
MarkM31 (Washington)
Posts: 494
Posted:
How much money is involved? If it is a matter of each owner re-inbursing a well meaning individual $100 to make her whole for legitimate expenses that contributed to the whole, I certainly would write a check.
CamilaG (Georgia)
Posts: 5
Posted:
Hey Mark, when the lady saw "financial transparency" on the agenda I created, she got a bit defensive and mailed me copies of checks she wrote out (she even involved her mother in paying!), summing it up it's $4000 for the past two years, I have no idea on how much money in dues came in during those times, but I can't imagine how we can get everyone to voluntarily pay that money back, since residents don't want to contribute as is. Even if a few folks chipped in, then there will be no funds to take care of current needs of mowing this summer.
The terrain is rocky in some areas, I proposed volunteer based approach already, but not everyone's lawn mower can handle rocks.
TimB4 (Tennessee)
Posts: 21,059
Posted:
It's likely that she did pay the bills from her own pocket.

We all know that she should not have done that, but that is what happened.

The Board likely had authority to take out loans (even from an individual).
If they were the only one's on the Board, it shouldn't have been done but their intent was likely to make things better vs. creating the situation that you are experiencing.

What needs to happen is that individuals need to become involved and serve on the Board (perhaps you).
The Board can then arrange to make payments over time to repay the borrowed money.
The Board should then also put procedures into place so this doesn't happen again.
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Cam

Can those not paying dues attend meetings and voice an opinion?
JanetB2 (Colorado)
Posts: 4,219
Posted:
Quote:
Posted By JohnC46 on 04/27/2017 4:30 PM
Cam

Can those not paying dues attend meetings and voice an opinion?

I would hope not ... potentially if volunteer association, you should have to pay to play
JanetB2 (Colorado)
Posts: 4,219
Posted:
Camila ... How many volunteer owners do you have? Is their a potential chance of soliciting more? How much would it cost the HOA per owner to reimburse another for past expenses?

Even though the owner did in past (which should not have) paid out of their pocket for HOA items. If possible per their provided open honest receipts, I personally would try to insure they were reimbursed, if possible. I like open honesty and in some ways consider it Karma.
CamilaG (Georgia)
Posts: 5
Posted:
We have 127 homes, currently the dues are $100 a year and usually less than 25% of owners participate. I like most of the other owners agree that if she raised the red flags 2 years ago about a deficit in the funds it might have been different. Most volunteers who sent in payments seem not to realize that the lady is keeping the money for her past expenses and nothing is being added to this year's fund. Our meeting is this Friday, we will discuss creating a brand new board, appointing volunteer officers to have different duties.
The resolution of this will take a lot more meetings I believe. But we don't intend on paying until there's an annual budget in place, instead my husband went out and mowed one of the entrances.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Quote:
Posted By CamilaG on 05/01/2017 4:54 AM
We have 127 homes, currently the dues are $100 a year and usually less than 25% of owners participate. I like most of the other owners agree that if she raised the red flags 2 years ago about a deficit in the funds it might have been different. Most volunteers who sent in payments seem not to realize that the lady is keeping the money for her past expenses and nothing is being added to this year's fund. Our meeting is this Friday, we will discuss creating a brand new board, appointing volunteer officers to have different duties.
The resolution of this will take a lot more meetings I believe. But we don't intend on paying until there's an annual budget in place, instead my husband went out and mowed one of the entrances.

127 x $100 = $12,700 / 4 (25% participation) = $3,175. Which is not a lot for that many homes. Big KUDDO's to your husband for volunteering to mow one of the entrances. When you are a volunteer association the fact some will volunteer to do upkeep is important to keep costs down. My question is what encompasses the common area(s) the HOA is to maintain? Is it just X number of entrances? Or, do you have other areas also to be maintained? If so, how large are those areas?

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