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TracyeH (North Carolina)
Posts: 58
Posted:
Hello we are a relatively new board. We got handed a load of poo from the previous board. We have an all new board as opposed to the staggered terms for the last 25 years. The prior board dissolved leaving the treasurer and a non dutied person. The treasurer was setting up expensive jobs and paying a friend of hers and when we asked about the financials she would show them to us. Now we know why the checkbook was a mess, hardly any receipts for work done. No original receipts, no 10-99's paid out, don't have enough documentation to complete 2014-2015 audits and may have trouble with 2016 since we took over near the end of Oct 2016.
She let the place run down, though she kept her friend busy with jobs.
She paid him $7500 for a $20,000 job, not approved by other board members or the community, we have 65 homes in a cluster home development. She gave him this money with just a quote, no contract. He's not licensed or insured to do this type of work.
Plus she destroyed all the hard copies of the history documents of the HOA, past check books and financial information.
Does this not seem odd to you?
The checkbook had entries with no name, or maybe just a check number and nothing else. It's bad.
Help!!!!!!
TimB4 (Tennessee)
Posts: 21,062
Posted:
Tracy,

Welcome to the forum.

When one walks into issues, any activity that makes it more difficult can seem odd. However, it's also possible that they are simply innocent mistakes.

Destroying files - Paper takes room. If there isn't a lot of storage availability, or if it is simply a lot of paper that nobody has been into for several years, logically one may think to simply shred what isn't needed. This happened with us when a Secretary (with boards approval) destroyed all but 3 years of minutes. Seemed odd to me since the Bylaws says to keep them. But it was an innocent mistake. Financials can be recreated (to a point) with help from the Bank and contractors. You may have to pay a fee for copies of their records, but it may be money well worth it.

Hiring Contractors - Any individual likes to get to know people they work with. Over time, friendships may develop. Although it might not be the best business practice, it is common to want to work with those you are comfortable with. I'm not saying it was right, but it could simply be innocent. My suggestion, institute policies and move forward. Also remind the Treasurer that their duties are to pay the bills not award contracts (as awarding contracts is a Board decision).

Issuing 1099s - Yes it should be done. There can be financial penalties for not issuing (filing) 1099s on time. Unfortunately, many volunteer treasurers (and other board members) are often unaware of this requirement. Keep in mind that just because you have contractors doesn't mean they all require a 1099. See who requires a 1099 at https://www.irs.gov/uac/about-form-1099misc

Yep, it sounds like it's bad. However you can recover from it. Simply take things one step at a time. My suggestion is to start by reconciling bank statements and see where you actually are financially Depending what you find, you may want to find a new treasurer.
TracyeH (North Carolina)
Posts: 58
Posted:
Hi Tim and thanks for the feedback. Being on the board is overwhelming to say the least. There is more with this board member. We have 5 member boards. When the majority of her board resigned it left her and a non dutied person. So there was no voting done she basically decided all things herself. As far as a the paperwork she had options for placing it somewhere else, she also destroyed the past flash drives. Let me go back a little bit. We had a president for 17 years who really formed the HOA , tweaked it till it was running very well. For some reason she despised him, so it was her intention to wipe out any history of him being president. Vendors we had for years and were comfortable with she fired because they also worked under him. She focused a lot of her time trying to get the community to go against this member which we were not because he had the HOA running so smoothly. We never worried about the money because he always got 4 bids and had the best job for the money done. In two years she had almost spent every dime in the HOA account, she would not open the books for members to see. Plus she never tried to get anyone to fill the vacant positions, she was very content not having to clear anything through anyone.
The vendors are not cooperating with invoices. We did get bank statements and are working on that. The reserve CD's she cashed out and spent, made a petty cash, that the board has never had because of the chance of something going wrong with it.
Just a lot. Now we have this big mess with the community that she has let run wide for two years and it's hard to get people to understand that because they were allowed to ignore the covenants for two years that they have to abide by them now.
We just want the neighborhood to be safe and a pleasant place for all members to live.
TimB4 (Tennessee)
Posts: 21,062
Posted:
Sounds like you need to make sure the individual is not reelected.

In the mean time, the board should take steps (motion and vote) to remove that individual as Treasurer - perhaps citing the failure to maintain records in accordance with generally accepted accounting principals (GAAP). This will require someone be willing to take the job over and, very likely, spend a lot of time figuring out what has occurred and why.

The individual would still be a Director and have a vote in things. They simply would no longer be an Officer and handle the day to day tasks of the Association.

As far as missing records, we were able to recompile a lot of them by contacting past board members. I suspect many will have copies of flash drives or emails with documents in them (draft minutes for example).

Keep in mind, even though it seems overwhelming, the issues can be resolved. It won't happen overnight and will take some time and energy. However, they can be resolved.

Hope this helps,

Tim
TracyeH (North Carolina)
Posts: 58
Posted:
Of course it helps, and thank you. She was voted out in Oct 2016 and we finally got the financial records from and that's when we found out what a mess things were in. It's taken days/weeks for other members to try to straighten out the books. She didn't want to give up her position and control of the money, but it had to happen. Now we are trying to mend. I hope anyone reading this sees how quickly things can go bad with the wrong person in a HOA position. How much time and money it takes to recover. I know we will recover one day, but for a new board without prior board experience it's a head banger.
One thing we need to do is rewrite the covenants and by laws that were written by the developer for condo's and we are a housing development, these are 30+ years old and never have been updated.
Also get some type of playbook for future boards that come on. With our finances so low we are just trying to get the homes fixed that have been neglected at this time, we need the roads fixed and not sure how much the attorney fees will be to collect the money that's missing. It's a hot mess.
As always, thanks for the feedback.
TracyeH (North Carolina)
Posts: 58
Posted:
Do you know if there is some type of outline or template for a play book for new boards on the web?
TimB4 (Tennessee)
Posts: 21,062
Posted:
Quote:
Posted By TracyeH on 04/02/2017 12:55 PM
Do you know if there is some type of outline or template for a play book for new boards on the web?

I've created Officer manuals for my Association (Association specific).
It's easily done but can take time. The manuals simply list the minimum that needs to be done. This way, a new board with no experience can at least do the minimum.

My suggestion, start by creating an Association calendar that lists when things need to be done.
I'll post a copy of mine tomorrow night (as it's at work) so you can see what I'm talking about.

I also offer the following references:

The Board Member Tool Kit
A GUIDE FOR COMMUNITY ASSOCIATION VOLUNTEER LEADER
from CAI

Best Practices - Governance from the Foundation for Community Association Research

Best Practices Various other reports from the Foundation for Community Association Research

A GUIDE FOR HOMEOWNER ASSOCIATION
BOARD MEMBERS
from HOA-USA

Subject: Reserve Studies/Funds 101 A thread on this forum. Note: some earlier links on that thread are broken but have been corrected later in the thread.

North Carolina Nonprofit Corporation Act. Applicable if your Association is incorporated as a nonprofit (most are but check to be sure)

North Carolina Planned Community Act.

Community Associations Network - North Carolina page information specific to NC

This should get you started.

Tim
TracyeH (North Carolina)
Posts: 58
Posted:
Thanks so much I will look these over!
TracyeH (North Carolina)
Posts: 58
Posted:
Wow, that's a lot to digest. But we have a member that would love to do a manual for new board members. So this may be right up his alley.
TimB4 (Tennessee)
Posts: 21,062
Posted:
Tracey,

I apologize for not getting this done earlier.

Attached is our Association calendar.
I've also attached our schedule of repairs and maintenance (which is based off of our reserve study).

Hope this help illustrate what I was talking about and gives you a starting point for making your own.

Tim
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TracyeH (North Carolina)
Posts: 58
Posted:
You are fine I appreciate you sharing this. Wow you are very organized. Does your HOA do building/house maint.? We have 65 houses and we maintain the external covering, vinyl/brick/wood, just had 30 year roofs put on all houses, we have to maintain our streets, and pool. Our street lights are leased. The painting schedule is 13 houses a year on a 5 year rotation. We have to cover the landscaping and gutter cleaning. I think that's all LOL Plenty to keep us busy.
TracyeH (North Carolina)
Posts: 58
Posted:
Thanks so much for sharing that in formation, it does give us an idea on where to start.
TimB4 (Tennessee)
Posts: 21,062
Posted:
We are a 130 lot town home, fee simple, development.
The houses are designed with varying setbacks and height so the only shared element is the common wall.

Per our covenants, each property owner maintains their own home and the shared wall is a shared responsibility. The Association only maintains the common areas (roads, sidewalks, playgrounds, common land, etc.).

TracyeH (North Carolina)
Posts: 58
Posted:
Wow that sounds nice not having so much to look after, still a lot though. We may have to got to where each home owner is responsible for their own home. It just takes too much time and money to fix every little thing on the exterior. What concerns us and we are seeing it now is that home owners don't want to fix their rotten window sills and screens. Makes the development look bad but the prior boards didn't want to enforce the covenants. SO now we are going to have to be the bad guys.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Quote:
Posted By TracyeH on 04/02/2017 12:53 PM

One thing we need to do is rewrite the covenants and by laws that were written by the developer for condo's and we are a housing development, these are 30+ years old and never have been updated.

WOW ... You have your hands full with that many single family homes where the HOA takes care of exterior. Generally in a single family subdivision the Owner is responsible for their own lot and exterior of the home. The HOA is responsible for Common Area property only. I wonder if that is why the developer wrote as for Condo vs. Single Family OR maybe Single Family HOA laws were not in effect 30 years ago. Interesting ....
TracyeH (North Carolina)
Posts: 58
Posted:
It is a handful and pain in the butt The home owners only own what their house sits on. All the areas around the house are common areas, except for the decks, porches, and driveways are considered limited common areas. 65 home, on about 6 acres, our streets were not to code for the city so we have to take care of them.
Single family HOA laws? Will have to look that up.
GenoS (Florida)
Posts: 4,276
Posted:
TracyeH, that sounds a lot like my HOA in Florida except that the homeowners are responsible for maintenance of the exterior of their homes. If I may ask, what do your deeds look like? Do they reference lot numbers with the lots defined by a recorded plat? What do your docs say about rebuilding in case a home is damaged beyond repair? It seems if that happened to someone and they wanted to rebuild a smaller house then they would own more than just the land under the house since the lot sizes are fixed in the plat. Do your docs say a home must be built to exactly cover the entire lot, no more and no less?
JohnC46 (South Carolina)
Posts: 14,265
Posted:
Tracy

We might be a similar arrangement. We are 112 owners. We have 40 duplexes (side by side, single story homes) and 32 single family homes (one story and two story). Each owner owns the plot of land their home sits on which ends up being about 15 feet on all 4 sides thus not what is known as a zero lot line*. It is in the Covenants that the HOA maintains each plot (landscaping, etc.) and maintains the exterior of each home. The exception is that each home has a small, fenced (6ft privacy fence) in backyard that each owner must maintain. An owner can do nothing to the front nor sides of their lot (even planting a bush) without the association's approval. As we attempt to maintain a common look, we have never approved any changes. We do allow people to pretty well do what they want in their fenced in back yard area as long as whatever does not exceed the height of the fence. Sort of out of sight, out of mind approach. We often hear: but I own the land and want to make changes. We refer them to the Covenants that each agreed to that say no changes without association approval. So far (8 years) we have had no real issues.

Some other random thoughts per your posts:

1. You mention needing Covenant/Bylaw updating. I suggest this is a very low priority and one you should set on the back burner. You have more pending issues.

2. You say you may have to throw landscaping/maintenance costs back to the owners. I can assure you if we did, we would have a revolt on our hands and I would be one of the leaders of that revolt. I moved here to pay dues to cover things so I could live a carefree lifestyle. If they came come along and want to shift the burden/cost to me, I will slap an injunction on their a$$ in a NY minute. Think long and hard about doing such. Also think of the control you might lose. Owners doing as they wished.

3. Our Covenants allow the BOD to set dues/assessments once a year when we present the budget. Any increase does not need owner approval. Granted the owners can band together, call a special meeting, and override the BOD's decision but it would take a majority of owners (57 of 112 agreeing) to do so and they only have 30 days to do so once the budget is presented. Even if they did, our Covenants still allow the BOD to increase dues/assessments 5% per year. That 5% can not be overturned. Many do not realize this procedure/method of increasing dues/assessments is quite common. Read and examine your Covenants. Do not be surprised if yours allow the same procedure. Again, read it close. Some of our own BOD members (and fellow owners) did not read it as I did, but our lawyer agreed with me.

* A zero lot line basically says the ownership of the land ends at the edge of the house (thus only the land the house sits on) and the rest of the lot is common ownership.

NC is a lot like SC in that they are pro-corporation (such an HOA) in letting a BOD control even to the point of limiting what shareholders (owners) can do. SC has laws controlling multi-unit, multi-story buildings (SC Horizontal Property Act) such as condos but those laws do not apply to townhouse nor single family HOA's. Look for the same in NC.

Many of our posters are form CA and FL. States that have all kind of HOA restrictions/controls. Others are from states that have some. SC has little to none so take what others say with a grain of salt as it may well only apply to their state. As an example, in SC we do not even have to notify owners when the BOD is meeting. As another example, SC Corporation Laws say 10% of owners are considered a Quorum unless the Corporation Bylaws say otherwise. Our Bylaws say 20%.

Many might think that SC BOD's can pretty well do as they wish. While I agree with this sentiment, any BOD that does is heading for trouble sooner or later. Let us not forget, they can be replaced.

Hope this helps.

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