JerryD5 (Colorado)
Posts: 218
Posts: 218
Posted:
So I have been board president for the last 6 years and on the board for the last 8. We have had our latest management company for the last 3 years or so. The management company is pretty small but does an ok job. Our last account manager quit so we got a new one at the first of the year. It has been a learning curve trying to get him up to speed. Overall, the account manager has done a decent job.
So here is my issue today: We have an ARC of 3 homeowners (whom the account manager has not met or been in contact with) and we have a new homeowner that just moved in. She submitted a request to put in an iron fence. Except we do not allow iron fences; all fences must be a certain height and made of wood. I told him that at our last board meeting when he brought up the issue and gave him the contact info for the committee. But first, I wanted him to have the homeowner resubmit a request for a wood fence. Today I find out, not only did he not ask for a new request, he sent the original iron fence request to the committee with the following statement, "I am still sending this because I believe the homeowner has the right to ask for an opinion if any of you would have an issue with an iron fence." He accidently included me on the email and it was an obvious not intended for my eyes.
Of course, he conveniently went on vacation right after sending that email until next week so I can't confront him (though I did send him a text that I didn't appreciate his intentions and we will talk about this when he returns).
Last week, we got a bid for $200 for 7 tree stumps removal from our landscaping company. I was surprised that it was so low but I told him we (the board) would discuss it and probably approve it. The next day the landscaping company was out removing the stumps. I told the account manager that I don't believe we accepted/approved the bid yet so why was the work started? He said it was so cheap that it made sense (to him apparently) to just go ahead and let them start their work. Low and behold, they charged us an extra $100 because the work took longer than they expected. When one of the board members asked about a charge for $310 and what it was for, I told him to talk to the management company.
It is issues like these that make cause me to just throw up my hands and say, "fine...I quit." Thanks for listening to my vent.
So here is my issue today: We have an ARC of 3 homeowners (whom the account manager has not met or been in contact with) and we have a new homeowner that just moved in. She submitted a request to put in an iron fence. Except we do not allow iron fences; all fences must be a certain height and made of wood. I told him that at our last board meeting when he brought up the issue and gave him the contact info for the committee. But first, I wanted him to have the homeowner resubmit a request for a wood fence. Today I find out, not only did he not ask for a new request, he sent the original iron fence request to the committee with the following statement, "I am still sending this because I believe the homeowner has the right to ask for an opinion if any of you would have an issue with an iron fence." He accidently included me on the email and it was an obvious not intended for my eyes.
Of course, he conveniently went on vacation right after sending that email until next week so I can't confront him (though I did send him a text that I didn't appreciate his intentions and we will talk about this when he returns).
Last week, we got a bid for $200 for 7 tree stumps removal from our landscaping company. I was surprised that it was so low but I told him we (the board) would discuss it and probably approve it. The next day the landscaping company was out removing the stumps. I told the account manager that I don't believe we accepted/approved the bid yet so why was the work started? He said it was so cheap that it made sense (to him apparently) to just go ahead and let them start their work. Low and behold, they charged us an extra $100 because the work took longer than they expected. When one of the board members asked about a charge for $310 and what it was for, I told him to talk to the management company.
It is issues like these that make cause me to just throw up my hands and say, "fine...I quit." Thanks for listening to my vent.
Still, there's no good excuse for him to just make decisions on the fly that contravene what you need him to do.
Still, there's no good excuse for him to just make decisions on the fly that contravene what you need him to do.