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DJ4 (Arizona)
Posts: 5
Posted:
Hello,

I bought an rental property earlier this year in AZ but live in TX. 2 days ago, I received a letter from a collection agency/lawyer that I have not paid my HOA dues for 7 months. They also added late fees, filed a lien etc. The total fines are more than the dues now. It appears that they had sent coupon books and all the letters to a wrong address (where I lived several years ago). It slipped through the cracks for me since I rent that property out and did not know about these bills at all. Maybe the Title company sent them the wrong address.

Q1. What documents does the HOA get from the Title company and where do they get the owner's address from? I would like to find out how they got the old address since my loan docs or deed documents should have my current address where I have been living for the past 4 yrs.

Q2. Am I liable for the fines, late fees etc? I am willing to pay all the past dues but not the fines and other lien charges/late fees etc since I feel it is not my fault.

Q. What are my options?

DJ
JerryD5 (Colorado)
Posts: 218
Posted:
I would suspect you are responsible for all the charges. It is your responsibility to follow up with the management company to ensure they have all your current information. You had to know there was HOA dues associated with the property when you bought it, right?

I would just chalk this up as a lesson learned and pay the entire bill so the lien is removed.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Sorry you are responsible. It is your responsibility to have read your documents and know the rules/payment requirements. You don't just own a house in a HOA without paying dues. Plus there is a benefit for paying the dues if it's used as rental. That HOA fees are tax deductible for maintenance costs. They are NOT if it's your main residence. So you kind of really missed the boat on this one.

The HOA shouldn't have to send you any notifications. If they do, it should have been to your HOA address. That is your official HOA address unless you did provide them with another one. No one else was responsible for giving them that information. If it's outside the HOA then you got to let them know.

Unfortunately, it's time to pay up the bill. Call this a lesson learned. It's NOT anyone else's fault but your own in the eyes of the law. It's not being mean but being real. Sorry.

Former HOA President
KerryL1 (California)
Posts: 14,550
Posted:
As Jerry & Melissa wrote, you are responsible because you are the Owner. If you don't pay these dues, all of your fellow owners must. Does that sound right? Are you saying when you signed documents to buy this rental, your didn't know it was in an HOA with dues (aka maintenance fees, assessments) involved?

The HOA also is paying the collection attorney and the county recorder to file the lien. Do you really think the other Owners should pay for that?

The only thing that isn't costing the HOA money are the fines. If you're very polite and write a sincere letter to the HOA board of Directors, they might meet and vote to waive the fines & late fees since these aren't costing your fellow owners anything. ,

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By DJ4 on 12/15/2016 12:26 PM

Q1. What documents does the HOA get from the Title company and where do they get the owner's address from? I would like to find out how they got the old address since my loan docs or deed documents should have my current address where I have been living for the past 4 yrs.

The Association receives no paperwork from a Title Company unless the Association asks for a copy of the closing docs. Sometimes, an Association doesn't even know the property sold until the for sale sign is taken down.

Without a mailing address of non-resident owners, the Association will utilize the property address. Some Associations will make the attempt to look at county records (which are not always up to date).

Quote:
Posted By DJ4 on 12/15/2016 12:26 PM

Q2. Am I liable for the fines, late fees etc? I am willing to pay all the past dues but not the fines and other lien charges/late fees etc since I feel it is not my fault.

Yes, you are liable.
It is your fault, you failed to inform the Association of your mailing address.

Quote:
Posted By DJ4 on 12/15/2016 12:26 PM

Q. What are my options?

Contact the Board (quickly - by phone if possible) and admit the error (explain you thought the Title company would give them your mailing address). Apologize for the error and explain that you do desire to make things right and comply with the governing documents.
Ask if the charges can be reduced if you pay the past due assessments and all (or perhaps 6 months) of the 2017 assessment.

If you have to send a letter, include a check for the past due amount and what you can pay for 2017.

The cost of filing the lien and removing the lien will likely not be waived (as you are reimbursing the Association for funds they had to spend).
The cost of any legal fees will likely not be waived (for the same reason).

Charges may or may not be waived.
That is the Boards option. Therefore, it's best to admit your failures on this issue (more flies with honey type of thing) then become confrontational saying it was the fault of the Association.

I know that this isn't what you wanted to hear.
Hope it helps,

Tim
FredS7 (Arizona)
Posts: 927
Posted:
Missing one bill could be falling through the cracks. Missing seven is intentional avoidance.

In the past I have affirmatively contacted the HOA to make sure I haven't missed the bills.

At this point-throw yourself on their mercy and hope they give you a break. I would suggest doing this after sending full payment.

BobD4 (up north)
Posts: 1,002
Posted:
Quote:
Posted By DJ4 . . . Q. What are my options ? DJ

DJ4 (Arizona) : Respectfully, very few if any jurisdictions would happily tolerate a statutory or covenanted
owner/tenant/whatever, merrily skipping away & leaving the other stakeholders to suck up the costs to finally track you down after a 7 month holiday.

1 - As an INVESTOR would you yourself want your tenant (or eventual buyer) to suck up such costs to locate & collect as incurred by their own slope-shouldering of obligation to effect payment ? " I held onto your money until you finally caught up with me. Now you can suck up your collection costs !".

2 - Do you have options ? : Respectfully, why not start by reviewing your retainer agreement(s) with any professionals you dealt with (if you did ).

Maybe with fully documented hard copy evidence you can try to litigate for someone involved in your purchase, for what you paid to unlien the property & retire the HOA's costs of getting you to do the same duty as other stakeholders. Respectfully, how would you like to hear the defence of : We are allowed to evade our contractual duties to you DJ4 , to duck service of legal notices, to default on court orders etc until an armed possee physically arrives with guns drawn . . . ?

3 - You may want to read some of the topics at this site here & others. Living in a statutory or a mere covenant-linked community can be anywhere from Heaven to Hell.

Respectfully if you're a non-resident your investment would be well ( or at least better ) served if you scrupulously avoid being on the wrong radar of your fellow stakeholders.
DJ4 (Arizona)
Posts: 5
Posted:
Thank you all for your input. Just wanted to clarify this non-payment for 7 months was not intentional as some of you have assumed. I have another house where this HOA due goes through auto-pay which I promptly set up after I first got the coupon book from HOA when I moved in years ago. Since this one in AZ had my address completely wrong from the Title company, the coupon book never reached me, and I completely forgot about it with all kinds of other stuff going on (out of sight, out of mind kind of thing).

In any case, I think I will pay all past dues and the lien charges (hard costs). I will request the HOA Board to waive the late fees and fines (soft costs) as some of you have suggested.

Thank you all for your input.

DJ4
JerryD5 (Colorado)
Posts: 218
Posted:
If I was on the board, I wouldn't waive any of the soft costs you mentioned. Blaming the title company and not receiving the coupon book is not the board's fault. It is your fault for forgetting about it and not following up. If it was 1 month or so, I might understand but 7 months...no way.

Let us know if you are successful. Good luck.
DJ4 (Arizona)
Posts: 5
Posted:
JerryD5,

I am not blaming the Board at all. I am simply going to request that they waive the late fees while I will be acknowledging that I was at fault and of course to a large extent- the Title company- since they provided them the wrong address. Don't forget, I am the one who is paying for all this. No one else. So what is wrong with asking to waive soft costs. My own tenant is late several times to pay the monthly rent. Personally, I waive late fees because it causes them even more stress and they are very good tenants who take care of my house. It is indeed a soft cost and in the spirit of helping people who can least afford it, I do it. It is entirely up to me and I don't ask you to do that. But it would bring a little bit of holiday cheer to someone already stressed out about it.

If I was in the HOA and did not receive payments for several months, I would call or search- a simple google search would have pulled up my name, current address, phone number, email etc. What happened to those days when common sense prevailed and people used that instead of resorting to legal actions and sending it to collection? This would have avoided me a ton of headaches and money. Not sure how things work these days in HOA offices if you want to collect past dues. Should this not change to avoid a lot of heartburns and bad blood? Think about it.
KerryL1 (California)
Posts: 14,550
Posted:
I do think our Prop. Mgr. (PM) would have tried multiple ways to reach a delinquent owner before going to collections. But yours did not.

I think you'll make a mistake if you try to blame the title company. Your best bet for recovering the soft costs, as already suggested, is to be apologetic while still mentioning you never received the coupon book or whatever the billing method is. Keep it simple.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I would negotiate the amount you owe. Sometimes you can get late fees and interest waived if you agree to pay off the filing/legal cost and back dues. We traditionally will do that if the owner is willing to pay up. Of course we also have a 6 month we lien and 1 year we consider foreclosure policy. Which does encourage one to pay up or work out a plan.

BTW: You should NOT be paying the fines in your lien. Those are not allowed in many states to be the basis or included in a lien/foreclosure. It is also why late fees and interest may also be allowed to be waived. Those expenses are more punitive in nature and not income like dues are.

Check with your state or a lawyer about negotiating those little "extra expenses" outside of late fees and fines. Interest may be enforceable depending on your state. Otherwise you are on the hook for unpaid dues and the costs of filing that lien to collect.

Former HOA President
SheliaH (Indiana)
Posts: 6,964
Posted:
Quote:
Posted By DJ4 on 12/16/2016 8:45 AM
JerryD5,

I am not blaming the Board at all. I am simply going to request that they waive the late fees while I will be acknowledging that I was at fault and of course to a large extent- the Title company- since they provided them the wrong address. Don't forget, I am the one who is paying for all this. No one else. So what is wrong with asking to waive soft costs. My own tenant is late several times to pay the monthly rent. Personally, I waive late fees because it causes them even more stress and they are very good tenants who take care of my house. It is indeed a soft cost and in the spirit of helping people who can least afford it, I do it. It is entirely up to me and I don't ask you to do that. But it would bring a little bit of holiday cheer to someone already stressed out about it.

If I was in the HOA and did not receive payments for several months, I would call or search- a simple google search would have pulled up my name, current address, phone number, email etc. What happened to those days when common sense prevailed and people used that instead of resorting to legal actions and sending it to collection? This would have avoided me a ton of headaches and money. Not sure how things work these days in HOA offices if you want to collect past dues. Should this not change to avoid a lot of heartburns and bad blood? Think about it.

Whatever goes on between you and your tenant is your business - just because he/she may be late several times and you let it go, doesn't mean others have to. If you think this is partly the title company's fault, take it up with them. You said you had another home in this community, so I don't know why it didn't dawn on you to ask why you had coupon books for one house and not the other. I know this is harsh medicine, but property managers and HOA board members aren't mind readers - if you don't speak up early and explain what's going on, how will they know?

The HOA has to be run like a business - late fees aren't a money maker, but an incentive for homeowners to do right. I was a former treasurer of my HOA and frankly I wouldn't forgot the late fees either, because you seem to be blaming everyone but yourself for this. Why should the HOA go through the trouble of doing a Google search when you could have fixed all this with a simple phone call several months before the nastygram? In my own HOA, I had no issues with working with people if they came to me and explained extraordinary circumstances like major illness, but most of the time, our delinquent homeowners wouldn't do anything until they heard from our attorney.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
RichardP13 (California)
Posts: 3,868
Posted:
DJ4

I am assuming you have a mortgage also. Are the statements for that going to the right address?

In many if not most cases, a management company will collect late fees from a HOA when they are assessed. Getting them to give them back is another issue. Easier to get the fees waived if the company's policy is to collect when the homeowner pays.
DJ4 (Arizona)
Posts: 5
Posted:
I do have mortgage payments but the bank sent the coupon book to my (owner) address and I set it up promptly through auto-pay.

Also checked with the Title company 2 days ago- they did provide the HOA management company with the correct owner address through a copy of the Warranty Deed and the Closing statement. Obviously, the HOA management company somehow got this wrong. And yes, I know it is my responsibility to ensure that I pay my HOA dues even if the HOA management got it wrong. So legally, I am at fault. My real and honest excuse is that it was out of sight, out of mind kind of thing for me. I live in another state and do not have another house in that community as someone here interpreted.

I do feel that HOA management should be considerate since I am willing to pay all the dues and the lien charges promptly. I only want to ask they they waive the soft costs (fines and late fees). After all, they did get my address wrong somehow. They are actually not even willing to tell me what document they used or they don't know how they got it wrong. At one point I heard from the collection agent assistant that they sent the coupon book to my real estate agent/property manager. I verified that and the real estate agent says no documents were delivered to his address. They have been providing conflicting answers unfortunately. I do want to resolve this amicably. I have never made a single payment in my life that has been late. This is unnecessary stress for me.
RichardP13 (California)
Posts: 3,868
Posted:
DJ4,

Based on what you have said, this is an issue created by the management company. In California, I use the Grant Deed to input a new owner(s), using the the address that is specified on the deed. I would email the management company and ask or demand that your email be forwarded to the Board for consideration. This happened to me when I moved into my HOA and I did threaten legal if the fees were not removed. They complied.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Like it's been said. Throw yourself on the mercy of the HOA and tell them of your mistake. Which it is your mistake. No one was really responsible but for you to have kept the HOA up to date with your information. Otherwise any and all communications goes to that HOA address you own. The HOA when trying to find you access your tax records. Which that would also show your HOA address.

You should be able to negotiate out those fines, late charges, and maybe interest. However, you also must pay ALL the back dues and the cost of filing the lien. In our HOA, if you were willing to do that, then we would waive the other "soft costs". Plus some of those cost may not be legal to put in a lien like the fines. Which I wouldn't make a big deal over.

You don't want to have that lien become a foreclosure. Which is their next step. If that happens, then you have to pay ALL the expenses you own before that thing goes up on the block. Considering you have a tenant, that's going to be a problem with legal eviction process. Your tenant is in no way responsible for these dues.

Former HOA President
RichardP13 (California)
Posts: 3,868
Posted:
DJ4

Personally, I would ignore what Melissa has said. I own a management company and IF I input the wrong address, then it is it to me to make good.

If I were to look for someone's address it wouldn't be through the tax records. I would go through a title company.
DJ4 (Arizona)
Posts: 5
Posted:
Richard,

Thank you for the input. Now that I have most of the facts down and great advice from all of you on this forum, I think I can negotiate with them better.

Regards.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
Taxes and death are guarantees. Many self managed HOAs do go to tax records for owner information.

Former HOA President
DouglasK1 (Florida)
Posts: 2,046
Posted:
Quote:
Posted By DJ4 on 12/15/2016 12:26 PM

Q1. What documents does the HOA get from the Title company and where do they get the owner's address from? I would like to find out how they got the old address since my loan docs or deed documents should have my current address where I have been living for the past 4 yrs.

I'm a bit late to this thread and not in CA so can't add anything specific to that state. I agree with the advice so far to ask nicely for forgiveness of fees and see where that gets you.

At least here in Florida, the title company sends an estoppel request asking for the current dues and violation status of the property. Sometimes they include the buyer's name, sometimes not, but never anything more than that, such as contact info.

Our methods of contacting new owners would be via mail to the property, a notice left on the door, or knocking on the door and talking to the owner. Obviously, all that is most effective for resident owners. Assuming the association mailed you invoices or notices to the property address (or taped them to the door), then why didn't your tenant let you know you had mail? If the MC only mailed to what they thought was your mailing address and didn't send anything to the property address, I would think that would bolster your case for them to forgo the soft fees.

In our case for a non-resident owner, our next step would be to check the on-line records from the property appraiser's office and see if there was a mailing address there.

Next, if we were able to determine that the property was rented, we'd direct the renter to make the rent payments directly to us until the dues were paid, but that is something allowed by Florida law and might not be valid in CA.

Finally, if none of that worked, then I doubt we'd spend any more time or effort trying to track down an owner who wasn't paying dues, but would just lien (and eventually foreclose) like your association did.

Escaped former treasurer and director of a self managed association.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By MelissaP1 on 12/18/2016 10:40 AM
Taxes and death are guarantees. Many self managed HOAs do go to tax records for owner information.

IF, you would have read, the OP's situation had a management company.
MelissaP1 (Alabama)
Posts: 13,836
Posted:
And still if I want to find an owner to a home? I am going to the TAX records... and so are other people who don't have a management company as well. It's a good source of records. Why ignore it cause Richard says so?

Former HOA President
TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By MelissaP1 on 12/18/2016 12:17 PM

Why ignore it cause Richard says so?

Depending on the County, online property tax records may be updated monthly or only yearly.
Hence, the info may be just as old and outdated.

It can't hurt to look. However, it might not be the best option.

TimB4 (Tennessee)
Posts: 21,059
Posted:
Quote:
Posted By DouglasK1 on 12/18/2016 10:42 AM

At least here in Florida, the title company sends an estoppel request asking for the current dues and violation status of the property. Sometimes they include the buyer's name, sometimes not, but never anything more than that, such as contact info.

Every time we get such a request (or similar request), we provide the info requested and ask that a copy of the HUD-1 or ALTA be provided as it provides the Association with the proper spelling of the name and current mailing address of the buyer. The closing companies have had zero issues honoring our requests.

Once received, I then go online to the property tax records and see who owns the property listed as their current mailing address. If the names are the same, I send a letter to each property asking where Association mail should be sent. If the names are different, I expect that they new owners were previously renting and will live on the property they purchased.
RichardP13 (California)
Posts: 3,868
Posted:
Quote:
Posted By MelissaP1 on 12/18/2016 12:17 PM
And still if I want to find an owner to a home? I am going to the TAX records... and so are other people who don't have a management company as well. It's a good source of records. Why ignore it cause Richard says so?

I use a title company, because I can pull a copy of the warranty/grant deed, which would validate what the OP said. It would show where the copy would be sent to.
GenoS (Florida)
Posts: 4,276
Posted:
Quote:
Posted By DouglasK1 on 12/18/2016 10:42 AM
At least here in Florida, the title company sends an estoppel request asking for the current dues and violation status of the property. Sometimes they include the buyer's name, sometimes not, but never anything more than that, such as contact info.

In Florida estoppel certificates/letters state all assessments and other moneys owed to the association by the parcel owner. FS 720 says nothing about current violation status.
DouglasK1 (Florida)
Posts: 2,046
Posted:
Quote:
Posted By GenoS on 12/18/2016 1:09 PM
Posted By DouglasK1 on 12/18/2016 10:42 AM
At least here in Florida, the title company sends an estoppel request asking for the current dues and violation status of the property. Sometimes they include the buyer's name, sometimes not, but never anything more than that, such as contact info.


In Florida estoppel certificates/letters state all assessments and other moneys owed to the association by the parcel owner. FS 720 says nothing about current violation status.

Violation status might be included in the law, but the closing agents estoppel request forms we get more often than not include questions about any existing violations. It certainly seems prudent for a buyer to attempt to learn that information before closing.

Escaped former treasurer and director of a self managed association.
DaveD3 (Michigan)
Posts: 796
Posted:
I presume the board has a published policy on how they will address non-payment of dues.

This would be a policy that details the steps they take and when. How do they make first contact. If no response, do they send a registered letter? After what period of time do they, according to their policy, register a lein?

Did they follow that policy?
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Quote:
Posted By DJ4 on 12/15/2016 12:26 PM
Hello,

I bought an rental property earlier this year in AZ but live in TX. 2 days ago, I received a letter from a collection agency/lawyer that I have not paid my HOA dues for 7 months. They also added late fees, filed a lien etc. The total fines are more than the dues now. It appears that they had sent coupon books and all the letters to a wrong address (where I lived several years ago). It slipped through the cracks for me since I rent that property out and did not know about these bills at all. Maybe the Title company sent them the wrong address.

Q1. What documents does the HOA get from the Title company and where do they get the owner's address from? I would like to find out how they got the old address since my loan docs or deed documents should have my current address where I have been living for the past 4 yrs.

Q2. Am I liable for the fines, late fees etc? I am willing to pay all the past dues but not the fines and other lien charges/late fees etc since I feel it is not my fault.

Q. What are my options?

DJ

You are absolutely liable for the late fines. However, I'd offer to pay the HOA dues in full, including any attorney collections fees if the board would waive the late fees.

The HOA dues + legal fees = Actual cash paid out by the HOA to chase/find you.

Fines = not 'real' cash but a punishment to get your attention.

Communicate and bring cash. It's not the HOA's fault that its good-faith effort didn't reach you. You inherently knew you were an HOA when you bought the investment property because you signed off on it. It is legally your fault, even if innocently so.
DouglasN4 (Missouri)
Posts: 27
Posted:
You say you bought the property this year but the Association sent notices to an address you used 2 yrs ago.
Who provided an the wrong address to the title company and/or the HOA?

Also, after a month or two of not receiving an HOA monthly assessment wouldn't you reach out to see what's going on?
IMO this is entirely your problem. Which makes you responsible for dues, late fees and any legal fees the HOA has incurred.

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