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LeilaniL (California)
Posts: 47
Posted:
Hello, our newly elected board is about to revise the Rules and Regulations. We had such a horribly abusive board that I want to help ensure that some kind of accountability is put in place beginning with this board. At some po9int our CCRs will be revised as well but for now, I am hoping to get something like the following in place. I am posting it here in case anyone has some insight or suggestions on how to improve it. And maybe it can help other boards put something similar in place as well. Thank you!

BOARD ACCOUNTABILITY RULES

These rules are open for discussion and refinement, but for the sake of justice and restoration of peace and trust and dignity for all members, and to start a precedent that future boards can build upon and carry forward, please do establish board accountability rules.

1. Any violation by a board member or the board as a whole of any rule, ethics statement, or bill of rights will result in a $500 fine payable by the HOA to the member filing the grievance upon written recommendation/judgement of the Accountability Committee (see #5 below). This fine is akin to the $500 per incident fine allowable in Small Claims court for certain HOA violations (see California Civil Code #5235 as an example).


2. No letter, fine, violation, suspension, litigation or any other action against a member may be taken without discussion, motions made, and the majority approval of the board, recorded in the Minutes at open or executive session.

3. All board members and the management agent must sign the attached Ethics Policy (modify as needed).

4. The board shall adopt a Homeowner Bill of Rights as part of the Rules and Regulations, such as

https://www.calhomelaw.org/PDF/CID HOMEOWNER BILL OF RIGHTS 2001.pdf

or

http://www.hoacorruption.com/homeowners-bill-of-rights-1

5. The board shall appoint an ACCOUNTABILITY COMMITTEE. An Accountability Committee shall be established to review all matters relating to complaints, grievances, and potential fines or violations by the board against members or by members against the HOA and board members. Ideally, this committee will not be members of the HOA but respected members of the community at large.

Board Complaints

Step 1: Board initiates complaint to committee on established form (to be developed).
Step 2: The committee shall review, discuss, request additional information as needed, and vote on a recommendation to the board as to how to proceed.
Step 3: The board will review, discuss, request additional information as needed, and vote on the committee’s recommendation. Before any action is taken against a homeowner (letter, fine, suspension, etc.), a majority of the board must be in agreement and their vote recorded in the appropriate Minutes.

Homeowner Complaints

Step 1: Homeowner initiates complaint on established form (to be developed).
Step 2: The committee shall review, discuss, request additional information as needed, and provide a recommendation to the board and homeowner as to their findings and judgment.
Step 3: Any judgment by the committee against the board on behalf of an owner will be binding. Recommendations may include requests for apology to fines up to $500 immediately payable by the HOA to the owner.
TimB4 (Tennessee)
Posts: 21,062
Posted:
As for number 1 - Sorry, no. If there is something that can't be resolved, it should be taken to court. I see too much potential for abuse of the system. Hey, I can earn $500 and make the Association jump through hoops just by filing a complaint. Additionally, the perception of an accountability committee deciding matters against those whom appointed them can be all over the place.

As for number 2 - All of that should be within your compliance or enforcement policy. It does not have to be restated.

As for number 3 - I feel ethic policies are a feel good measure. What is legal may not seem to be ethical. The Board must comply with the governing documents and applicable statutes regardless if someone believes they are ethical or not.

As for number 4 - I'm sorry, but having read both of the proposed "homeowner bill of rights" there are simply too many conflicts with current law. When conflicts exist, the higher precedent document controls (must be complied with). That compliance would be the statutes. Therefore, such a document wouldn't withstand legal challenges.

Additionally, lets take the proposed bill of rights from hoacorruption. Within that bill, it specifies that foreclosure can not take place. Great, now everyone who chooses not to pay fines or assessments won't have to comply with the terms of the contract they agreed to because there is nothing to force them to comply. You or your neighbor won't have to follow the rules if they never intend to sell. You or your neighbors won't need to pay their assessments if they never intend to sell. Others can pick up the cost for them. Perhaps, overtime, nobody will pay resulting in required maintenance being deferred making playgrounds, sidewalks, streets, etc. unsafe.

You must have a lot going on within your HOA to consider implementing such measures. However, those measures need to be thought out with both the pros and cons and taken to extremes (as I tried to illustrate above) to really see what potential damage such policies could create.

LeilaniL (California)
Posts: 47
Posted:
Thank you for your prompt reply, Tim. We really do have a lot going on and we need to put in place some kind of workable accountability, which does not yet exist in any of our governing documents or rules and we have no real enforcement policy. Though some aspects of the Bill of Rights and Ethics may conflict with law or not be practical, we need some kind of consequences for board abuse because taking any matter to superior court is out of the question for 99% of members. Do you have an example of enforcement policies in your HOA that can help with this?
GenoS (Florida)
Posts: 4,276
Posted:
I agree with Tim in all respects. Accountability begins and ends with the homeowners electing directors and recalling them when appropriate. If owner apathy is really that high then no amount of super-committees, codes of ethics, bills of rights or board accountability rules is going to fix the problems. Most of it is unenforceable anyway, with the exception of #2 which should be standard operating procedure. If officers or board members are willing to do any of those things without the approval of the board as a whole, what on earth leads you to believe that additional layers of rules will force them to behave?
SheliaH (Indiana)
Posts: 6,964
Posted:
I also concur with Tim and GenoS. I have no issue with #2 and #3. #4 should read homeowner rights and RESPONSIBILITIES because you can’t have one without the other. I believe CAI’s homeowner rights speaks to this as well.

Regarding your property manager, it may be helpful to establish some sort of whistleblower policy – you could Google that topic for suggestions on what it could contain. Regular audits would also help keep them in check.

I would also urge that your board establish a policy requiring initial and continuing education – and this should apply to standing committee members, as well. A primary reason bad boards exist is because a lot of them really don’t know what the hell they’re doing or understand the consequences of decisions that aren’t completely thought out.

For that matter, neither do the homeowners – why not start every year with a basic overview as to what homeowner rights and responsibilities are, as well as a type of education seminar for the board members? Post your policies where people can see them (newsletter and website) and run periodic reminders.

As for board member education, there are a number of ways to get it – books, magazines, webinars and local CAI seminars (if you have a chapter in your area) and the association should pay for it. There are books, magazines, webinars and maybe even local CAI seminars you can attend and the association can pay for it.

But mostly, I hope your homeowners have learned their lesson about staying vigilant. I have said and will continue to say there’s no way 3, 5 7 or however many board members you have can intimidate an entire community unless that community allows it, either by not standing up to them or “bending over” and taking it, so to speak. Or shutting their eyes and covering their ears, yelling “la-la-la” I don’t see or hear anything (therefore it’s not happening).

If you have, say, a 50 house community with a 5-member board, simple math dictates that the remaining 45 have a lot of power. All they have to do is use it. If your homeowners don’t learn from your most recent experience, all your board accountability measures won’t mean a damn thing.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
JohnC46 (South Carolina)
Posts: 14,265
Posted:
5. The board shall appoint an ACCOUNTABILITY COMMITTEE.

Well done Comrade. We shall refill the gulag camps.
KerryL1 (California)
Posts: 14,550
Posted:
#2 already is state law in CA. Please visit davis-stirling.com to learn about the protections already in place in our state. Check Main Index under Fines, maybe. There is strict procedure. Owner discipline is done in executive session and the vote and decision is recorded in the minutes, of course.

You also discuss this under “Board Complaints.” All this does is re-invent the wheel. I don’t believe you’ll get support to do what’s already the law in CA. It seems to me that the Board needs to learn existing laws first, before they try to craft a bunch of new “rules.”

I agree with the other. These are overkill and will drive new board members crazy when they are trying to learn your existing documents and existing CA law.

Accountability Committee: this simply should be homeowners who pay attention, attend meetings, read minutes and keep their Board in line. It sounds like it would have too much power. And would it be protected by some sort of insurance in case it errs??

Remind us, Leilani: Are you on the Board?
AugustinD
Posts: 5,144
Posted:
Quote:
Posted By LeilaniL on 12/12/2016 8:49 PM

[proposed BOARD ACCOUNTABILITY RULE]
1. Any violation by a board member or the board as a whole of any rule, ethics statement, or bill of rights will result in a $500 fine payable by the HOA to the member filing the grievance upon written recommendation/judgement of the Accountability Committee (see #5 below). This fine is akin to the $500 per incident fine allowable in Small Claims court for certain HOA violations (see California Civil Code #5235 as an example).


Change this to the fine being payable to the HOA; the violation being a violation of the governing documents; check to see what your gov docs say about a fine schedule; and make sure the proposed rule complies with Davis-Stirling, particularly this section with guidelines on what a HOA's fine policy should look like: http://www.davis-stirling.com/tabid/1749/Default.aspx . I think you have a viable new Rule & Regulation.

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